Based on 881 opinions finded in 3 websites
Based on 881 opinions finded in 3 websites
Nº 445 in 882 in Kingston upon Hull, City of
Nº 10 of 30 American in Kingston upon Hull, City of
Opinions
Great takeaway food is always top quality I have used crystals for over 10 years. All staff have always been polite Sad to hear that you maybe closing down soon you will be missed 😢
Graham Thomas . 2024-06-04
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Absolutely awful takeaway, I got a kebab today and it was that bad I took it back, I've never tasted any thing so bad in my life, the donner meat tasted like it had been sitting there for 3 days. The owner was extremely rude to me, very poor service, there's no wonder he's having to work in another takeaway now because this one has gone down hill that bad!! From Charlie b
Jordan Jones . 2024-05-09
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Really nice takeaway, genuine family owned business and freshly cooked food.
R H . 2024-05-02
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Very well manners staff and owners the drivers aswell
Belinda . 2024-04-01
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very enjoyable food good service will use again
Lorraine . 2024-03-12
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Donor meat was cold and tough. Burger was under cooked now the other half been up all night so won't be using here again
Ben . 2023-12-31
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Always lovely great customer service alway cheery lovely food
Diane Niblett . 2023-12-26
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Amazing food first time trying this takeaway will be using again
Ben . 2023-12-21
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Best takeaway in hull. Highly recommend, I wouldn't go anywhere else 🙂🙂
Kelly . 2023-12-13
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First time using this takeaway and will definitely be using again if standards stay the same. Absolutely gorgeous pizza, best I’ve had in a long time. Only constructive criticism is chips could have been a little better. Also friendly delivery drive. Thank you , worth the money.
Michelle . 2023-12-12
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My favourite takeaway by far 💯 Food is always perfectly cooked and delicious. Staff are very friendly. Here is a takeaway that goes out their way to stand out from the rest. It really is a 5 🌟 takeaway. You won't be disappointed, guys👌
Boss Products . 2023-12-05
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Sorry my last review was ment for lucky star not crystal 🙂🙂🙂....i dont know how to delete it.
Kelly . 2023-10-02
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Ribs was very over cooked couldn't be eaten, satay chicken was cold and very dry also didn't taste that nice prawn toast was very soggy. Chips taste like they had been cooked earlier and then been warmed back up. That was my partners order I don't eat from lucky star I had crystal (which was lovely as always)
Kelly . 2023-10-02
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The mixed kebab was nice and the donner meet and chips however, the FREE 12 inch garlic was burnt to a crisp and very tough shame really a bit of quality control would of noticed it. I think I will think twice before ordering from here again.
Neil . 2023-09-29
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10/10 food and amazing staff, definitely would go again.
Khalid Al-fadli . 2023-09-22
MORE AT Google
Went in on Saturday night, the staff are incredible and so easy to talk to however the food was even better. Genuinely the best doner meat I have ever had. The service and food were absolutely 10/10 would definitely recommend to anyone who is interested in having good food then Crystal is the place to go
Özer . 2023-09-22
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A big thankyou to you all at Crystal what a marvellous job you did for my party yesterday 23rd July at the Ritz club pizzas were lovley and to make 15 pizzas and garlic pizza in the time you did was outstanding thankyou very much xxx
June Higgins . 2023-07-24
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it was delivered quite quickly and was hot , the fries are nicely cooked Always golden and hot with plenty of chip spice the only thing was my partners lamb shish was a bit chewy and came with salad Instead of chips and my chicken wrap came with chips instead of salad we also ordered garlic sauce and 1chilli sauce but we didn't get them although my wrap did Have chilli sauce on it. I still think it's a good clean place with an affordable menu which is exactly what people want right now .😉
Sarah . 2023-07-12
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Visited after some time and was rather nice place as clean and served in short time so worth to go there again
kris iwaniuk . 2023-06-26
MORE AT Google
Good food nice and hot and tasty
Michael . 2023-06-17
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The food option in just eat is different to there menu . And you end up speaking to a very rude manager.
Natalie . 2023-06-10
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Food ok nice staff, can't just have a burger anymore have to have it fries which ups the price. Dont like being forced to order something I don't want , prob will not return
Lee Mulholland . 2023-06-06
MORE AT Google
Ordered the chicken burger on Tuesday and have been poorly ever since
Emma Matthews . 2023-05-25
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Waited over an hour for delivery and they forgot to include my salad and sauce that I’d paid for. Tried calling but they had closed.
Steve . 2023-05-06
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Best place for sfc wings, pizzas, and kebabs. The only thing I would say is a bit more chip spice on chips. Delivery driver is lovely always polite to our family when he delivers 😀
Kelly . 2023-05-01
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Had a doner kebab delivered worst ever doner meat dry and like cardboard won't be using again would never recommend
Andrew Harrison . 2023-04-28
MORE AT Google
I have had a doner kebab and a doner meat pizza they have been good portions and both have tasted excellent! The staff are friendly and i will be returning and would definitely recommend.😁
Jodie Thackeray . 2023-04-27
MORE AT Google
First but not the last time ordering from here, good quality food, friendly driver, all in all great customer service.
Keith . 2023-04-22
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Great value, good fast service, great food.. Especially recommend the chicken kebab
Paul Hazell . 2023-04-12
MORE AT Google
Thought we would give Crystal a try tonight, as we've tried a few kebab takeaways. I have to say it's the absolute best around here,. Delivery was quick, food was hot. The food was delicious, will be ordering again soon... Thankyou Crystal 👍
Miss Totty Totty . 2023-03-10
MORE AT Google
Ordered for first time tonight. Food was fresh and hot, and portion size was brilliant. Doubt there's better value for money anywhere than offer 9.
Danny Dixon . 2023-02-03
MORE AT Google
Excellent food and the amount you get is huge especially on the #9 offer..will definitely be ordering again.. highly recommended ⭐⭐⭐⭐⭐
it's Me . 2023-02-03
MORE AT Google
Ordered multiple times from here now and every time the food has arrived on time, hot and has always been delicious. 10/10.
Peter . 2023-01-30
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It was good value for money and excellent all definitely recommend it
Christine Brown . 2022-12-30
MORE AT Google
Generally the food was good and arrived at the earlier end of the estimated time slot. Only problem was my wife's pepperoni pizza, it didn't taste right. Couldn't put my finger on it but it was off, my wife couldn't stomach it all so ended up not really having anything to eat which was disappointing.
Michael . 2022-12-25
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After a nightmare of a journey today this food was exactly what we needed. Will definitely order again!
Christopher . 2022-12-22
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Was nice to have an enjoyable take away. Its been awhile. Will use again
Michael . 2022-12-11
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Best hotshot pizza around . Quality grub.
cheryl . 2022-11-17
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Unfortunately the chips where stone cold and the garlic bread wasn't much warm
Clare . 2022-09-25
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This has to be the best food I have had from Crystal - delivered absolutely roasting hot and hit the spot !!
Diane . 2022-09-15
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Ordered 3 Tortillas, only received 1
Keith . 2022-07-06
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Great food but didn’t deliver drink on order
Matthew . 2022-06-28
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Tasty food, or was I hungry? Freebie included. Quick delivered. Already ordered again.
tom . 2022-06-07
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Always piping hot, quality food delivered promptly- fantastic.
Paula . 2022-05-29
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What a joke. I got 1 strip of kebab meat, the rest of it was scraps. Won’t go again. Not surprised they shut after we ordered at 22.45 on a Saturday night.
Fiona Matthews . 2022-05-15
MORE AT Google
Chips were cold and hard... Really uneatable. Burger greedy. They saving grace was Donner kebab and the free garlic bread. Was very disappointed
Toni . 2022-05-06
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Great food quick service nice place great staff
Tony Blount . 2022-02-20
MORE AT Google
We ordered kebabs. My chicken kebab meat was stone cold as the yoghurts sauce had been put on. The chicken was burnt in places and the portion was tiny. My husband ordered a large lamb kebab, which was 6 small pieces of chewy lamb, again cold. The salad was a bit sad and the chilli sauce, which was at least in a separate tub, was watery. Sadly we won't be using this place again. The search for a decent kebab in East Hull continues.
Vicky . 2022-01-22
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Very nice. Will be ordering again
wayne . 2021-12-18
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Missing items off my order Food was so plain wasn’t worth the price I will not be ordering again
Jodie . 2021-10-29
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Food order delivered wrong, owner was aware on calling and sent out the correct food which arrived cold and hard. Incorrect sauces sent and salad very salty. It's a no from me.
Stephanie-jo . 2021-10-20
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i have been going to this take-away for 20 years and have only been dissatisfied once when the fries were cold when we got a delivery.the same guy has ran it all these years he always has time for a chat even when busy.anyway “the food” is all good.hot shot pizza and chicken kebab are excellent
S F . 2021-08-21
MORE AT Google
Good food... Swift service... Friendly staff.
John Prontoc . 2021-07-29
MORE AT Google
Mouth watering food and reasonable prizes, 5/5 :)
Karlis Lauks . 2021-06-26
MORE AT Google
Phoned Crystal up with an order for collection. We opted for a 7" meat feast, onion rings and a Viking Boat special. The total price was around £14.50. I was told the order would be ready in 15 mins and it was. On getting home, everything seemed hot. The Viking Boat wasn't quite what I expected, it is literally a flat pizza in a leaf shape. For some reason my greedy guts thought it'd be a 3D boat, rather like an open calzone lol. Tucking in after my initial disappointment I tried an onion ring. That was very nice and crisp, no sogginess. The fries were nice too. I then tried my Viking pizza and it was actually very nice. The cheese was tasty and the doner meat was cooked just perfectly. My favourite part was the stuffed crust. It''s probably the best I have tasted. I didn't try the meat feast but my son enjoyed it and loved the onion rings too. Will definitely be having a pizza from here again. Delicious!
Ello There . 2021-06-10
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Staff are brill, and happy to help food is bangung and is they only pizza shop i order from
Kacy . 2021-06-01
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Very disappointed. Ordered a large kebab. This is normally shared between 2 of us when ordering from elsewhere. Was so small and the meat was stone cold.
Julie Burwell . 2021-05-14
MORE AT Google
Food arrived within estimated time, was piping hot, chicken kebab was cooked perfect and was lovely first time ordering and will be ordering again
Ellie . 2021-04-28
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Not as hot as usual but was just as tasty! Really enjoy our meals from here :)
Jackie . 2021-04-10
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food portions very small. the kebab was burnt. I do not recommend
Radoslaw . 2021-03-30
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Never a let down, tasty donner meat, great garlic breads and chilli sauce to die for :)
Jackie . 2021-03-19
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A little bit too salty for my liking but good quality and nice and hot
Ashleigh . 2021-03-14
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Always tasty, hot and plenty to share around. Well done! 😁
Mr . 2021-02-24
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Food good donner meat slightly overcooked otherwise ok
Matthew . 2021-02-18
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Lovely food- we're certainly a big fan of the Donner and chicken wraps. Also loved the chips. The delivery guy was really friendly and upbeat for someone out in this rubbish weather with it being icy and freezing!
Claire . 2021-02-12
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Superb. Crystal will now be my regular Saturday order. Quality donner kebab meat, quality shish kebab meat, proper garlic yogurt and freshly made chilli sauce (ie not out of a bottle). I cleaned my plate! Cheers Crystal.
David . 2021-01-30
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Normally OK food but pizza dough yasted sour this time went in bin
Matthew . 2021-01-07
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Forgot my chips, wrap was a bit burnt, nuggets good though
Alex . 2020-12-27
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Food arrived hot and early, which was great. We ordered the 2 meat kebab (both meats chosen were chicken) and expected them to be rather big considering they were more expensive than just a large chicken kebab but, whilst the chicken was absolutely delicious, I wouldn’t say there was a lot of it for the price. We didn’t get the free garlic bread either, despite spending enough and specifying in the comments box that we’d like it.
Caitlin . 2020-12-13
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Was a delight that was. Thought we'd try somewhere new and we couldn't be happier at finding Crystal. The food arrived fast and hot. Viking boat was delicious and the chicken and donner kebab was perfect. First time , certainly won't be the last
john . 2020-11-13
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I mean come on!! It's 3 ingredients. Donner meat. Chips. Garlic sauce. Either I'm not looking close enough or you forgot to add 1 of the simplest sauces to my food. Maybe if you watched the TV less and paid more attention to your job, this wouldn't be missed. Plain donner meat and chips just isn't worth the money
Andrew B . 2020-10-31
MORE AT Google
Mixed Kebabs was excellent, the fries tasty, the only issue was the garlic bread, although crispy lacked a little garlic and cheese. Delivery was early which was alright better than being late. I would order again.
Gary . 2020-09-25
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Pizza burnt to a crisp chicken not cooked and like rubber and the bottle of coke was flat and out of date never going again
Adam . 2020-09-22
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The chicken was dry and the chips tasted horrible. The cheese cake came frozen. Wouldn’t go there again
Lily . 2020-08-15
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Lovely food, excellent and friendly staff, highly recommended.
Sharon (shaz) . 2020-08-10
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Food arrived and was cold, tasted Like it was re-heated from the night before, only positive thing to say about this was the delivery driver was polite and top notch. Will not be using this place again.
Kingsley . 2020-08-02
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excellent food on time delivery
Karl . 2020-07-31
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Only got 2 meats in my 4 meat kebab
Ross . 2020-06-24
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We ordered a meat feast pizza with stuffed crust, there was barely any meat and no cheese in the crust. The scampi we ordered was burnt to a crisp and totally un eatable. Would not recommend. Disgusting..
Alex . 2020-05-30
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ordered over phone for pick up last night got home pizza was burnt kebab meat dry salad looked week old not inprested
terry moulden . 2020-04-30
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Excellent service Good Food I will be ordering again
Karl . 2020-04-04
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Fast delivery and fantastic food.
June . 2020-02-22
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Really good food, delivered a bit late but good quality food on a Saturday night outweighs that
Katie . 2020-02-22
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Chips tasted like they had been cooked and then warmed up and the pizza didn't taste great
stacey . 2020-02-17
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Everything about the place is average, if you can afford to go somewhere better I recommend that instead
Brett Scott . 2019-12-16
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I ordered donner meat and chips with chilli and garlic. The donner was nice. The chips were crispy with just amount of chip spice on they were perfect. The chilli sauce is beautiful its got a nice heat to it but not too spicy and the garlic is really nice. Nice and creamy with the right amount of garlic to it.
Scott “Scottie” Linfoot . 2019-11-24
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Quite late by usual standards and because it was out for delivery longer than normal the extra large fries in a paper bag sweated in the carrier and were soggy and warm and ended up being thrown away. Also the offered free garlic bread was not sent. Usually a very good delivery but below average this time
Jason . 2019-11-08
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Food was ok but the potions were tiny, hardly any salad or chicken and no garlic sauce, wouldn’t order again.Could of spent £15 a lot better.
jackie . 2019-10-25
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Perfect service every time, delicious food 100% recommend
Jade . 2019-10-24
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Fantastic customer service! Went out of their way to get our order to us even though we made a mistake with our address
Coby Leigh . 2019-10-20
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From last order about food freshnes and quality iam not satisfied
Saima . 2019-09-24
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Fantastic as usual....love it love it love it
Russ . 2019-09-22
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Great service specialy food is very nice yummy and delicious freshly made by great chef
Saima . 2019-09-15
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My meal was awful. £7 for chicken parmesan and there was hardly anything there. Also the calazone was ment to be chicken Kiev, but where was the chicken and garlic? Would definitely not recommend.
Ashleigh . 2019-09-12
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Excellent as alway,never fail in service and food quality. Easily got my vote for best British takeaway
Russ . 2019-09-11
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Mixed kebab was the worst I've ever had I've just binned it it was cold but burnt! Contacted just eat in regards to a full refund as I didnt want to reheat food I've just payed for
Amy . 2019-09-05
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Veggie burger looked like it had been taken out of the bin it was that smashed up inside. Will give them 1 more chance and see if it improves!
Sam . 2019-08-27
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Best chicken kebab outside turkey. Family business lovely people
Karl Challenor . 2019-08-22
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Pizza was ok. Little greasy. But the 83 minute wait for it to arrive on a monday night wasn’t the best. but still it arrived hot atleast
Jay . 2019-07-24
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Food was delivered hot and on time
Rob . 2019-07-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Absolutely shocking customer service by Jess and her colleague. I had a free voucher for a steak, and was told they'd ran out and refused to offer any other meal as a substitute, or a free drinks, pudding or discount. A serious can't do attitude. I've never encountered such unwillingness to meet a customer half way.
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I had chicken gyros and chips it was lovely! Quick delivery very impressed will definitely order again
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Chips was slightly under cooked, was expecting a large fish but looks more like a medium. Sausage was juicy but the batter was burnt. Kids enjoyed their food but they'll eat anything 🤣
603 Opinions
Steak arrived cold, sent it back and the new one was also just as cold - if not colder. The chips were cold and undercooked and hard. The couple on the table in front of us actually left their meal 5 minutes after it arrived, hardly touching the food and complained too and refused to pay. The service was poor, had so many empty cups and used plates on our table as no one was clearing anything throughout dinner Very understaffed and the chefs are abysmal, clearly by the state of the other reviews too. Over priced and I’ve had better steak from Asda