Based on 2.212 opinions finded in 2 websites
Based on 2.212 opinions finded in 2 websites
Nº 440 in 882 in Kingston upon Hull, City of
Nº 8 of 30 American in Kingston upon Hull, City of
Opinions
I came for a lunch time meal with my grandkids, Gemma was attentive and kind. She went above and beyond. The food was quick and tasty. I will be returning to Kingswood beefeater.
Susan A . 2025-01-12
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Excellent customer service today didn't get his name but was great with our 2 kids. Food was hot and fresh l, kids eat free under 16 which was a delight! 21.98 all you can eat hot and cold buffet for 2 adults and 2 children.....can't go wrong! Set us up for the day
Craig Johnson . 2025-01-11
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Our server at the beefeater at Kingswood hull was Jess, she is a lovely person who went out of her way to make sure we had a great night, nothing was too much trouble and we had a really enjoyable dinner, thankyou Jess..
Charles A . 2025-01-07
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Food was spectacular I ordered the chicken crunch burger and everything was great can’t complaint. My server Olivia recommended this item when I was undecided on what to order.amazing service and prices will be back soon
Eleanor R . 2025-01-07
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Quick decision to go for tea with the kids, food was good and good portions sizes too. Staff were friendly and helpful. All great thank you for a good meal out. Will go back
alison cooper . 2025-01-04
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First time for us trying beefeaters, heard lots of good things about it from friends ect so thought we would give it a go!! NEVER AGAIN…🤢 Eggs where like rubber, scrambled eggs had egg shells in, bacon and beans taste like Asda essentials and the toast was just dry.. sausages where okay tho😂 1/10 first and last visit for us thanks
Jemma Farline . 2025-01-02
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Ordered a few starters as we werent overly hungry not worth the money in my opinion, halloumi fries were thin and overdone, calamari was okay nothing special and chicken wings were okay, the loaded fries were also not as expected just some nacho cheese on it wouldnt quite call it loaded fries our server didnt break one smile or ask how our food was after receiving it, we didnt get approached until almost 20 minutes after we had finished eating waiting to ask for the bill, got the bill no asking if the food was okay or a have a nice day we just paid she walked away! not a great experience this time
Eva . 2024-12-29
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We were staying at the Premier Inn and booked breakfast for the morning of 28th December. When we arrived the welcome was non existent to the point of the lady being really bored. The self-service breakfast hot buffet was cold. One of the stack of plates for the buffet which was cold was covered in congealed egg. I told a completely uninterested waitress who wasn't a bit interested. Having eaten a cold everything I decided to try a croissant which was ok but the butter pats were frozen solid. We've stayed at Premier Inn Kingswood many times and we're very saddened to see how standards at the Beefeater restaurant had dropped.
Margaret C . 2024-12-29
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Staff where nice. But you do get what you pay for. £25 for 3 course meals. Main course, was cold in places, turkey dinner, potatoes and carrot were hard and tasteless. One photo was brown inside.
Rachel Jarvis . 2024-12-28
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Food was lovely but a child in our party accidentally dropped a yoghurt. Her father apologised but staff were extremely rude. Three of them continuing to rant after thinking we had left the building. How intolerant of young children. They also suggested that we should have cleaned it up. We were all dressed to go on to other family engagements so crawling on our hands and knees was not an option. Won't be going there again.
Pauline Liddle . 2024-12-26
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Visited on Sunday 21st December had 3 course festive menu prawn cocktails were lovely turkey was dry sprouts overcooked overall very bland but service/staff were great
Pat Ashbridge . 2024-12-23
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We have a great visit every time, we visit often and enjoy the service and food each time
Jodie Clucas . 2024-12-23
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I would like to say,thankyou to Jess for seeing us through our visit for food throughout our stay, absolutely amazing, food, service and the customer service from Jess was second to none, thankyou Jess for popping a candle in my son's pudding for his birthday, that has made his day.
Kelly Barley . 2024-12-17
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Great experience! Started by being showed to our table by the lovely Jess, who couldn’t have been any nicer! We ordered refillable soft drinks and as soon as we had finished one we had fresh ones on our table! Food was delicious and didn’t have to wait too long which is always a bonus. Couldn’t have asked for a better dining experience, higher recommended!
Bradley Williams . 2024-12-16
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Order 3 meals of the 8 pound daytime menu Great staff but mix up 2 meals not what we ordered but thought it was us not reading correctly Then the bill came 45 pound Fish chips off the 8 menu 10 steak chips 12 which off been steak flatbread
Dave Jenkinson . 2024-12-14
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Read the small print!! They boldly advertise money off vouchers like crazy. But be careful to read the tiny terms and conditions. We spent £60 for the 2 of us on the festive menu, with a 33% discount voucher that was not accepted, only applies on the main menu. Won't be spending another penny in this place, not after feeling as though we've been ripped off.
Pete Spiers . 2024-12-11
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Beefeater is a well-known chain that specializes in hearty, grill-based meals, making it a popular choice for families and casual diners. While the experience was generally pleasant, there are a few areas that could use improvement to make it stand out in a competitive dining landscape. Food Quality The food is satisfactory, leaning toward comfort dishes like steaks, burgers, and traditional pub-style meals. While the flavors are good, the menu feels somewhat standard, lacking the “wow” factor that would elevate it beyond the average dining experience. One area that could use attention is the lack of healthier menu options. For diners looking to make more nutritious choices, the offerings are limited. A few more creative salads, plant-based dishes, or low-calorie options would greatly expand its appeal and cater to a broader audience, especially families and health-conscious individuals. Service and Staff The staff at Beefeater are genuinely lovely and approachable. Their friendliness and effort to create a welcoming atmosphere stood out during the visit. However, the restaurant seems to be understaffed, which led to noticeable delays in service. Waiting times for orders, drinks, and even getting the bill were longer than expected, which dampened the overall experience. To resolve this, Beefeater could benefit from hiring additional team members, especially during peak hours. This would not only improve service efficiency but also enhance the overall customer experience. Atmosphere The restaurant offers a warm and casual atmosphere, which is perfect for families and groups of friends. The decor is comfortable and inviting, making it an easy choice for relaxed dining. Recommendations for Improvement 1. Expand Healthy Options: Add more lighter dishes to the menu, such as grilled fish, quinoa bowls, and more plant-based alternatives. 2. Address Staffing Issues: Ensure there are enough staff on duty, particularly during busy periods, to reduce waiting times and keep service running smoothly. 3. Innovate the Menu: Introduce seasonal or regional specials to add variety and keep the dining experience fresh. Conclusion Beefeater is a solid choice for those looking for a traditional grill experience in a friendly, laid-back setting. While the food is enjoyable and the staff are delightful, improvements in menu variety and staffing would significantly enhance the overall experience. With a few tweaks, Beefeater could truly become a standout dining destination. Overall Rating: 3.5/5 Good for casual dining but room for growth in service and healthier menu offerings.
Ben . 2024-12-06
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Very disappointed Staying in the premier inn I include breakfast, so in the morning went into the beefeater stood waiting for 5/8 minutes staff busy not a problem. Until I was greeted by a very annoyed waitress could see I had paid for my breakfast but hadn’t booked a time as was unaware this would be a problem , until I was told you have to book after a minute huffing and puffing and flicking through 2 peace’s of paper I took that as I wasn’t welcome. At this point I said don’t worry I’ll won’t bother , to which I got a shouty reply with I huff I can sit you down if you want . Not really the welcome you’d expect. I appreciate the staff are busy but that’s not my fault and as I’d pre paid for my breakfast and knew I was booked . Treat people correctly not as a nuisance . I work all over the country and this is one of the worst customer service experiences I’ve had . Shame as I didn’t mind this place
Andy Mac . 2024-12-01
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Had breakfast was excellent . Friendly staff
Christopher Wright . 2024-11-27
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Grossly overpriced, £16.50 for what is essentially a wetherspoons burger, any other chain pub has the same quality food but with offers such as get a second free, sadly won't be returning
George Maffin . 2024-11-26
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Expensive for pub grub but was good.
jamie coult . 2024-11-25
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This is my 3rd visit in 2 months, went with my son and 2 friends, food always 1st class, great friendly service and reasonable price.
Debbie Jagger . 2024-11-24
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Like all the restaurants in the chain. Very English and unhealthy food but you know what you get. The tables for two people were too small and some were a bit sticky. The portions were correct and tasted like what they were supposed to taste like. The waiting time was too long one of the days.
JavierGG . 2024-11-21
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Absolutely shocking customer service by Jess and her colleague. I had a free voucher for a steak, and was told they'd ran out and refused to offer any other meal as a substitute, or a free drinks, pudding or discount. A serious can't do attitude. I've never encountered such unwillingness to meet a customer half way.
Andrew K . 2024-11-13
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Went for a Sunday lunch, ordered off their new Xmas menu, so hoping to return in a large party in December, but overpriced at 2 courses for £20.95 and quality not that good. Two of the veg undercooked, especially sprouts(rock hard).The main bugbear was they seemed to have forgotten our "mains", as other tables got theirs beforehand. Mains arrived 35 mins after starters. Same happened on the desserts. Spent over £200, wish we'd gone somewhere where they have more pride in their service.
Chris Nolan . 2024-11-10
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the worst meal ive ever had sirloin steak at least a third of it was fat the chips was nice we got the evening deal 2 courses plus a drink for £18.99 + £2 extra for sirloin + £1.99 for sauce i got the sauce my wife didnt should have been £43 but came out £10 more they added VAT ON Should have been included waste of money wont go again
mike cooper . 2024-11-07
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Very disappointed, limited menu and a bit pricey for what it was.
Susan Hilton . 2024-10-21
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First time in a long time had time off together
Phil Sainty . 2024-10-19
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Great place.the burgers are fantastic.
Paul McGowan . 2024-10-18
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Great food. Very tasty at a good price and quick friendly service.
Andy Holmes . 2024-10-18
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Booked a table for the breakfast buffet. Was not disappointed at all. Such a large range of breakfast foods and all you can eat. Food was lovely. Make sure you book though on a weekend as we got turned away twice at the door just turning up due to being fully booked.
Kurt Bear . 2024-10-09
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Helpful and friendly staff in a pleasant atmosphere.
gavin chapman . 2024-10-09
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Cheap and cheerful £10 per adult kids under 16 free all you can eat English breakfast or continental breakfast unlimited coffee ext we love it like I said cheap and cheerful if you can't be arsed too cook lol 😋
Stephenlee Fletcher . 2024-10-09
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Been coming here for a while but recently the service has not been very good with young staff just standing round and seemingly not interested at all, however we came in this evening and had an enjoyable meal with fantastic customer service and such friendly atmosphere, so nice to see competence staff enjoying their shift, thankyou to Gemma and everyone who was on this evening
Pamela Blanchard . 2024-10-07
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Disgusting place , gim ,food plates and mess all over the tables , no atmosphere at all
Jenny . 2024-10-01
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I eat at Beefeater at least once a week, the food is always amazing with good quality products. The staff are amazing always go the extra mile, the team Kayleigh, Julia and Jess have excellent customer service and can’t do enough for you Well done girls 👍
Vacation787039 . 2024-10-01
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I try and go once a week for the rump steak, always cooked how I like it(medium rare). Great service aswell. Relaxed atmosphere.
Olly O . 2024-09-30
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Unfortunately was sent away at 11:30 because they wasn’t serving breakfast or mains between 11:00-12:00 so not awesome when you looking to eat
gaz . 2024-09-28
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My steak was outstanding my server Rosie was fab and very funny,I had a really good experience and would definitely recommend to friends and family
Faith r . 2024-09-27
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we regularly come here for drinks and eat here at least once a week. food is always fresh, tasty and reasonably priced. service is pretty fast even when the restaurant is really busy. weve always found the staff to be friendly and made us feel welcome. it's our first choice for a celebration meal or when we feel too lazy to cook 😁
samantha beswick . 2024-09-21
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Never again will i come here again got steak pie and chips looked like a starter waited about an hour for it to arrive clearly use microwaves for everything. my daughters ice-cream was sour looked so busy knew the food would be poor pay £15 for a meal and walk out hungry.
Andrew Allen . 2024-09-13
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I don't usually take notice of 1 star reviews as it is usually from someone who has a grudge but I can't give this review anything more. We have been coming to Beefeater Kingswood (and when it was different breweries) for the past 20 years and are regular customers, visiting at least monthly for a meal. We booked a table tonight and arrived at the time booked. When we arrived, the man who greeted us, apologised as our table wasn't ready and asked if we could wait in the bar. This wasn't a problem - we ordered drinks and he cleaned and set up the table quickly. We sat at the table and waited 10 minutes. The server then came to us and asked if we were ready to order. As we hadn't been offered a menu we pointed this out and they eventually were passed to us - another five minutes. At this point, we weren't asked if there were any people with any allergies. My son has a severe nut allergy - fortunately he usually orders the same thing and knows what is safe but this shouldn't be left to chance and should be checked We ordered our meals asking for some slight modifications - things that we had asked for before on previous visits. After 45 minutes of waiting, I finally caught the attention of a waitress and asked how much longer the meals would take and if we could order some more drinks. She went to check the screen and told us it wouldn't be long. Then another server (the one who took our order) asked again for what drinks we wanted. Five minutes later, the food finally arrived. My wife asked for her side salad without sweetcorn when she ordered and this came with an abundance of sweetcorn. Unfortunately, sweetcorn is something that can cause allergies so this should have been treated much more carefully. I had ordered fish and chips. The batter for the fish was almost white and very undercooked. At this point, we said we were cancelling the order and would pay for our drinks. My children, by this point, were absolutely famished and very annoyed that they would have to wait further to have a meal at home. It took another five minutes for them to come so that we could pay for the drinks - a minor thing but we were charged for the drinks that we hadn't even touched which we were going to have with our meal. We usually have a great experience at this pub but tonight really has put us off. It wasn't overly busy with it being a Thursday evening, we hadn't ordered anything too difficult (without sauce on a burger etc) and it took nearly an hour to come, when it did come it was inedible and then we were charged for drinks we had to leave. A family of five with a baby and we felt extremely disappointed. Unfortunately, we won't be going again for an evening meal. Such a shame after 20 years of our custom.
sdav78 . 2024-09-13
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Got better, food much better wider variety than there used to be. Service has got better aswell, all table service which is nice. Can get busy on a lunch time if you turn
Shane Longden . 2024-09-12
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I don't usually take notice of 1 star reviews as it is usually from someone who has a grudge but I can't give this review anything more. We have been coming to Beefeater Kingswood (and when it was different breweries) for the past 20 years and are regular customers, visiting at least monthly for a meal. We booked a table tonight and arrived at the time booked. When we arrived, the man who greeted us, apologised as our table wasn't ready and asked if we could wait in the bar. This wasn't a problem - we ordered drinks and he cleaned and set up the table quickly. We sat at the table and waited 10 minutes. The server then came to us and asked if we were ready to order. As we hadn't been offered a menu we pointed this out and they eventually were passed to us - another five minutes. At this point, we weren't asked if there were any people with any allergies. My son has a severe nut allergy - fortunately he usually orders the same thing and knows what is safe but this shouldn't be chance considering the current news regarding the child who lost her life from drinking dairy in a Costa. We ordered our meals asking for some slight modifications - things that we had asked for before on previous visits. After 45 minutes of waiting, I finally caught the attention of a waitress and asked how much longer the meals would take and if we could order some more drinks. She went to check the screen and told us it wouldn't be long. Then another server (the one who took our order) asked again for what drinks we wanted. Five minutes later, the food finally arrived. My wife asked for her side salad without sweetcorn when she ordered and this came with an abundance of sweetcorn. Unfortunately, sweetcorn is something that can cause allergies so this should have been treated much more carefully. I had ordered fish and chips. The batter for the fish was almost white and very undercooked. At this point, we said we were cancelling the order and would pay for our drinks. My children, by this point, were absolutely famished and very annoyed that they would have to wait further to have a meal at home. It took another five minutes for them to come so that we could pay for the drinks - a minor thing but we were charged for the drinks that we hadn't even touched which we were going to have with our meal. We usually have a great experience at this pub ut tonight really has put us off. It wasn't overly busy with it being a Thursday evening, we hadn't ordered anything too difficult (without sauce on a burger etc) and it took nearly an hour to come, when it did come it was inedible and then we were charged for drinks we had to leave. A family of five with a baby and we felt extremely disappointed. Unfortunately, we won't be going again for an evening meal. Such a shame after 20 years of our custom.
Shane Davy . 2024-09-12
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Just been for breakfast with the family. Good choice of food and all you can eat. It was busy but we never had to wait for anything.
Jeremy Brown . 2024-09-08
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Food was spot on, But the staff seemed to have a ' Fed up don't really want to be here' attitude. Real shame really
Natalie Thomas . 2024-09-07
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The staff are always excellent, but I feel sorry for them as the food is usually poor and clearly frozen/reheated. The company needs to focus on the quality of the food and this could be a great venue.
Scott Mackenzie . 2024-09-06
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I could have given a 5 if there was an option for some Hot Chocolate...but basically was a good place. Very nice and warm staff members. Plenty of everything. Enjoyed the breakfast.
Joseph Ngugi . 2024-08-28
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We came last week ordered a pint of Stella and a Mokka, we stayed for three drinks and the same lady served us every time. We visited today and ordered the same drinks a pint of Stella and a Mokka only to be greeted with, we don't do Mokkas never have, there isn't a button for it on the till. How can one member of staff be so accommodating and others not After all a Mokka is only a coffee with a spoon of Chocolate powder in it (they do serve hot chocolate). It's not rocket science is it.
Mike Walker . 2024-08-27
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Always enjoyed coming here but tonight the attitude of the manageress will make me think again so rude even the staff was glad to see the back of her even apologised for her needs some person skills training
ELaine Davison . 2024-08-25
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Absolutely shocking and unprofessional from the guy who checks you in for breakfast. Will not be going there again.
Christopher Bradley . 2024-08-25
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Visited last minute tonight, after work. Food was amazing, all staff where friendly and Natalie our server was lovely. Thank You.
Becky P . 2024-08-24
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Visited for dinner tonight and used 25% blue light discount and can honestly say even with the discount we won’t be back. The service was fine as was the pub itself but the food was terrible, some of the lowest quality pub grub I have ever eaten. I had the fish & chips. THe triple cooked chips were just average frozen chips, the fish was very thin and had skin on so wasn’t much fish after that was removed, the peas were a dry crusty clump so had them replaced with garden peas that were just as bad, unseasoned poor quality peas. My partner had the chicken & ribs combo which wasn’t as bad but was very basic and not very warm. There are many local pubs with much better quality food so we won’t be back I’m afraid.
Nicola Willis . 2024-08-24
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I came here with my daughter and grandchildren. I was served by Gemma, who was very kind and knowledgeable about the menu. I had the fish and chips, it was lovely. The place was busy however Gemma kept checking on us and it was great service. Will come again
Betty . 2024-08-23
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Just what you'd expect. The staff were polite and friendly. They did not rush us. The price of the food was as I would expect and it tasted great. Lovely relaxed atmosphere.
Lucy Roberts . 2024-08-19
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I didn't expect this! Jessica who looked after us was fantastic. Despite being busy she never missed a cue. The food was excellent & the children were well catered for. I am so impressed will be back in November for breakfast & evening meal with the family. Already booked.
Adrian D . 2024-08-19
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Great food and a lovely layout. The pub is amazing! Jess and Elie were fantastic to us, very friendly and welcoming! Thanks guys!
Melissa N . 2024-08-17
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Food OK. Served by 3 different, equally incompetent and uninterested waitresses. None had menu knowledge. Bill arrived with next tables drinks on top of ours. When I explained to the waitress how frustrated we had been with the service and that she needed to sort the bill out, she rambled on how she was new and we had no right to be frustrated with her (as paying customers we most certainly do). Manageress came and sorted the bill finally with the same disinterest as shown by her waiting staff. Very disappointing experience.
Adrian Furniss . 2024-08-17
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We walked in without a reservation for breakfast, we were treated with a warm welcome and seated without issue, the breakfast was excellent value for money, £10.99 for full breakfast menu including drinks, the friend I was with had a full second plate full, I don't know if it's all you can eat but there's certainly no problem with getting your fill, the quality of the food is excellent and the coffee was just as good, I can highly recommend the Kingswood beefeater for anyone who appreciates a good breakfast.
Paul Turnbull . 2024-08-15
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I recently had a family meal at the Beefeater and the food was lovely. Staff were attentive but not overbearing.
Morven . 2024-08-13
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To be honest, I've never liked this chain of restaurants, but due to a voucher I was sent, we gave it a go. Went on a Sunday evening, pre-booked, it was quite busy in all areas. The staff were polite and friendly (we arrived early and table wasn't ready) and we had a decent table in the pub. A decent choice of food on the menus , but no sign of the Sunday one that was mentioned on the website. Strangely the downloaded menus were different to the ones actually in the pub. However, our choices were available and although not the biggest, were just about right. Steak cooked correctly, decent bit of meat, gammon however was a bit fatty, but generally nice. Bit of a pain to have to go to the bar to get "refillables" but the bar staff were quick to serve. With the discount, the meal was good value. The pub was a pleasant place to visit and plenty of space in the car park.
Brian Morrall . 2024-08-09
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Go most Saturdays for breakfast. For me and my 2 children it’s £9.99 for all three of us for an unlimited breakfast. Food is very good and there is a large selection of different things too choose from the cooked breakfast has everything you want. I would recommend booking if you are going especially on a weekend as it’s very busy.
James Rogers . 2024-08-05
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My son and I visited The Beefeater today for lunch. We had the fish and chips, and I have to say that it was one of the worst meals I have ever had. The batter was soggy, and the fish looked and tasted like it had been taken straight from the freezer and warmed up in the microwave. The portions were small and not very hot, and for almost £15 per meal, I expected much better. Needless to say that we won't be going back
Jill Sparke . 2024-08-01
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First time we came here we loved it it was lovely but tonight just wasn’t going right the foods alright wouldn’t say x2 mix grills is worth £40 Like but it is what it is , Kids meal is supposed to be 3 course starter main drink I got charged for the drink along side meal :/ …the cocktails was sooo bad first too was missing ingredients the next 2 was even worse couldn’t drink lady said she’d replace but with only the same drinks so again they tasted awful too Wich she said oh it may be because we used clementine instead of orange :/ so I wasn’t Guna order any other drink to waste more money and that was billed at £101:90 in the end so no not worth it it’s joined on too premier inn so it’s Litrelly just work guys with laptop vibes not somewhere you’de go for celebration meal very unlikely I’ll go again but will say the staff are helpful I wouldn’t fault them.
Kimmie Xx . 2024-08-01
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We stay at Premier Inn and had the breakfast at beefeater and it awful it was cold coffee was cold not worth 10.99
michelle Robertson . 2024-07-20
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Staff friendly..there was 4 of us .. food i thought was pricey for what you got chips burger but it was all presented nice . It did taste lovely and filling.. I got planted based burger it had bbq sauce on( which it shouldn’t had.. I didn’t ask for it) bbq sauce comes on burgers and chicken burgers.i didn’t eat it .. . yes I questioned it .. but there’s always an answer.. the rest of the party would definitely eat there.. me I wouldn’t .. the food we ate was on offer 12-5 after that it was £15 plus.. which I feel isn’t worth it..
Karen Mckay . 2024-07-13
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Really nice food, very pleasant staff and a big shout out to Gemma for being super helpful and nice, thank you!
Summer Stones . 2024-07-04
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Picture: £15.99 burger with chips. Not worth it! Ordered the potato dippers with no BBQ sauce. Paid £1.50 for a change to mayo. Got the potato dippers with BBQ sauce. Had to ask staff to take the mayo off the bill. The potato dippers were just soggy cheesy chips which felt microwaved with spring onions on top. For the price I would have expected potato skins with a choice of dip. All starters came with BBQ sauce and you had to pay to swap it for another sauce, even just mayo. 10 minutes later the dessert arrived for one of our party before the mains had even arrived. Mains took quite some time to arrive. I had finished my drink well before they came. Ordered the double burger with no BBQ sauce. Burger was nice, chips were okay, coleslaw was a very small amount and was clearly a very cheap type, as it wasn't very nice at all. Significantly overpriced for what was received. Had to ask for cutlery as none was provided after the starter. Cutlery was dumped in the middle of the table a minute later. Nobody checked on us to see if the food was okay. Asked for dessert menus but were provided with only one to share. Decided against dessert except one who had already ordered theirs. Staff were generally okay, somewhat disinterested, and did seem to be thin on the ground. Megan was an exception, nothing was too much trouble. We were waiting a little longer than I would have expected for food and table clearing. Other staff were behind the bar area near the kitchen doors on their phones, texting often throughout our visit. Seating was fine. Toilets smelled of bleached urine and screws were sticking out of walls. Definitely won't return.
Michael Howe . 2024-06-29
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Staff very friendly the place is very clean... But the food is not for me.. Smash is not cooked food... Microwaved
Ian Bielby . 2024-06-26
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Rosie was our server and please may say was the best and most hard working girl on shift. The restaurant itself is very run down doesn't look very welcoming entering the building then when inside looks like it needs upgrading. Other than this the food was amazing and once again service was great thank u rosie
Nicola Elknsis . 2024-06-24
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Food ok as usual, disappointed that you can't get latte, as they've changed the machine, that's my only gripe
Andy Tomlinson . 2024-06-22
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Lovely ambiance and really nice and tasty steaks!
Divine Mawuli . 2024-06-20
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Steak sampler omg beautifuly cooked melt in the mouth steaks, if I could've eaten 2 I'd have had 2nds
scott gibson . 2024-06-15
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Great food at reasonable price...
Chris Turner . 2024-06-09
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Toilets stank! Carpets in loos is not a wise idea! Brought out the main whilst still eating the starter then got visibly frustrated trying to hand me the dinner plates because I was juggling dirty plates they hadn't cleared to make room. Table service only but didn't check on us for sauce and if the food was ok. Didn't come to offer to get more drinks or the bill either. Nothing special food wise. Was cooked fine but not the best value for money.
Christina Mell . 2024-06-09
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The steak was overcooked, the food took almost 45 minutes to get to us, people that arrived way after us got their food first! The young girl serving us could have at least faked a smile, she brought the dessert menus, put them on the table and walked away before I could say thank you. There was no atmosphere at all in the restaurant and it wasn’t professional watching our server with her back to customers flirting with one of the men behind the bar.
Debbie Brett . 2024-06-01
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Friendly staff, decent pub chain food, easy service and good value for money. Can’t say more than that! (Oh it was also clean and seemed suitable for young, old, and families).
Scott D (Rowingchamp79) . 2024-05-31
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Got the beefeater double stack meal was shocked by the size the portion of fries was tiny a small side of coleslaw for £15.99 I was expecting more fries and maybe a side salad the kids got the £8.99 curry meal which was 3 times the size of our meal the burger was gawjus just the portions for the price should surely be bigger than the £8.99 meals.
sara-louise lloyd . 2024-05-30
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Went for my birthday walked in lots of tables available. staff was so not very helpful I found her rude she basically told us can eat at bar side but she won't be serving us We a Found table that seated 5 off us table was very dirty we cleared all glasses off it and food someone said they would come and clean it nobody turned up so we left and went to Toby carvery where staff was lovely very helpful and food was amazing.
Natalie Sharkett . 2024-05-29
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We have eaten here on several occasions and never have a complaint about the food. We all had a burger on our last visited and said it's the best burger we've had in a while. I've marked down a star on service based on the fact we had to flag down waitresses that were not actually serving our table multiple times for drinks etc. Only dropped one star though as it was never a problem for them to assist. Otherwise we all very much enjoyed it.
Phil Hull . 2024-05-29
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Was expecting nice large burgers, but the sizes and portions they give do fill you up. Freshly made and good flavours. Sports bar there as well. Just enjoyed the atmosphere there and the flavours of the food.
Psylomus Official . 2024-05-26
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Always friendly staff working, the food quality is always great and they know how to cook a good steak. Go here for a few drinks occasionally, it's not the cheapest place but the food quality is almost always excellent and whenever we have had issues during a visit they are quick to sort it
Kristopher Larsen MacGregor . 2024-05-22
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Nice menu, good value, staff friendly.
Lindsey Seymour . 2024-05-12
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Not much range in beer. Meals are smaller but still filling. Very good service, one of our favourites
Sue Smith . 2024-05-09
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Poor service No sign to say kitchen closed
Terence Goodacre . 2024-05-08
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Understaffed, waited a long time to get and for our food to be done. once we got the food it was quite disappointing.
JJ . 2024-04-19
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Lovely meal out for the afternoon with my friend & it was really nice, would eat there again, service great & pleasant atmosphere too. Would recommend 😁
Dan . 2024-04-15
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Normally it's very good but sadly this time had to eat at the bar section. Next time if I go again I will go elsewhere if the main dining area is unavailable
kevin cater . 2024-04-11
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The food is pretty good for the price you pay. I would recommend based on just food alone. My issue with The Kingswood Beefeater is the service. We were taken to our table but then left for around half an hour, a member of our party had to go to the bar to inform them we were ready to order. When they did come to our table the service was good, it was just a shame we had to ask for someone to come to us when it wasn't particularly busy. This wasn't a one off either, of the past 4/5 times I've been the service has been to an expected standard only once. I'm not expecting fine dining levels of service but to be left for so long repeatedly when it's a table service venue is crazy for me. I've started going to the bar for drinks orders now, but even that is painfully slow and unorganised.
Sam Roberts . 2024-04-07
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Out with The Ladies that Lunch. We all enjoyed our food, drinks, and the staff were most helpful to our 2 disabled Ladies. And us very comfortable and welcomed.
Cazzy Smiler . 2024-04-05
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Ordered fishand chips with bread, no bread turned up asked a watres she was not interested
Colin Moore . 2024-04-05
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Visited with my Daughter... We shared he starter option's. We had the nachos. No flavour, no sour cream, salsa was chopped tomatoes, cheese had no flavour, very poor in my opinion. Dry.... Loaded skin fries mediocre..again tasted like the same cheese and no flavour. Chicken strips and Wings, tasty and hot. I know this can't be a one off as visited in February shared the same dishes with my partner and was the same then.
Paul Whitaker . 2024-04-01
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We wanted to dine here with a group of 5 people. As it was a late arrival at about 9:30-9:45 pm we called to check availability of the kitchen and were told to call again after 8 pm; hence we called after 8 pm and were told it's no problem as the kitchen closes at 10 pm tonight. As we showed up we were told the kitchen has been closed since 9 pm. I wonder why that information has not been made available to us when we called. 40 minutes detour for this ...
Markus . 2024-03-30
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We went as a party of 4 for a birthday lunch. Service was good 👍. The staff was very efficient, and the food was the usual chain pub grub. All very good. There is plenty of free parking . All in all, it's worth visiting again .
little big man . 2024-03-21
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Brilliant overall. We will definitely be returning. We booked online for a large table of 14. My son has a severe peanut allergy so this always makes booking somewhere to eat a bit of a worrying task. After checking the allergen info online I felt confident that he could be catered for. Upon arrival, without even mentioning his allergy we were asked if anyone in the group had an allergy. They provided us with a full copy of the information and let us double check labels of ingredients to make sure we were happy. We were made to feel welcome and nothing was too much trouble. The food was lovely, the atmosphere was vibrant and everyone was made to feel comfortable and we will definitely be visiting again.
Vicky Allenby . 2024-03-17
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I went for a late mother's day lunch with my two daughters. The food was delicious and very well presented. We all had a pudding and although we were full from our first course we ate every bit. I will definitely going back.
Karen Lazenby . 2024-03-13
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Only 2 of us went couldnt get in said need to book
debra howlet . 2024-03-11
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Totally enjoyable experience. Lovely staff. Very nice food. Fab company
Lorraine Rustill . 2024-03-10
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Booked a table for mother's day meal for 3 at 5PM. Arrived at 4:50pm Got seated after a short wait, waited 15 mins before a drinks order was taken then came back a short while later and we ordered 3 courses from the set menu and the kids set menu. We then waited over half hour for starter, nearly 1 hour for mains and then another half hour 40 mins for the pudding. It was just before the Puddings arrived we managed to get a second round of drinks. For a meal from a set menu just over 3 hours is a long time to be in a restaurant. The lamb dinner and kids food was lovely but the stake was over cooked and extremely fatty and the chips where really over done. Would not recommend if you have somewhere to be after, but if you have all the time in the world this is the place for you. This was a book a table night so they knew how many people were going to be in and at what times so service should not have been this poor. Very disappointed
becky palmer . 2024-03-10
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Waited an hour for a small bowl of mac and cheese that costs £4.29, absolutely not worth it
Charleigh Lee . 2024-03-10
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237 Opinions
Chips was slightly under cooked, was expecting a large fish but looks more like a medium. Sausage was juicy but the batter was burnt. Kids enjoyed their food but they'll eat anything 🤣
609 Opinions
Had fish pie and it was the best fish pie I've have had loved the food and the staff were great definitely recommend