Crafted in Kingston upon Hull, City of

Beautiful food. Hope and fresh, really enjoyed it and polite delivery driver

Extremely dissapointed, I usually order from here as a treat but apparently sunday night isn't the night for that. I ordered the meal at 8:20 and it arrived at 10:20 the food was barely warm and had to be reheated. I used to rave about this place especially their posh chips. I won't be bothering now. simply not worth it

Everything was great! Ordered from here a few days back and it has remained consistent in quality and the portions are brilliant! Driver has also been friendly and on time, I honestly can’t fault anything. Will be back again soon!

Friendly staff...loads of beers on tap...thanks

I was walking past crafted and decided to call in for a drink. I was pleasantly surprised there was a good range of beers, lager and cider. The stout was very nice. The bar is a lot bigger than it appears from the outside. There is plenty of seating inside and a nice outside seating area. I haven't tried the food, but it looks very good. The bar is dog friendly. I will definitely come again.

Lovely place to sit outside in the sunshine with an ice cold drink.

Great food but always let down by delivery. Last night got a call to say my order was a little late but with the driver and 10 minutes away. 45 mins later still no food. After I called to complain it finally arrived 15 mins later

Paid £8 for loaded posh cheesey chips - there was no loaded at all - it just had a dab of garlic mayo in the corner - is also paid an extra £2 for Monterey Jack on the cheesy cow burger - it might as well have been plain burger as had the tiniest bit of cheese ever - not your usual standard

Very well cooked and great delivery. Thank you 🙏

new Taco burger was delicious, a little messy tho. completely turned to mush after a little bit

Order from these guys all the time, the food is quality. Totally addicted to the posh cheesy chips too!!

I’m surprised by some of the reviews to be honest! We went on Father’s Day and really enjoyed it, the food was lovely as were the drinks. Service was 100%, staff were super friendly and amazing with our kids. I wasn’t sure how family oriented it would be before we went, but I picked it as my husband wanted to try the Hawkstone on draft! I’m very glad we did. I was pleasantly surprised.

Chilli burger 🤤💚, dog friendly and chilled atmosphere.

Even after years of not going to crafted, the food and atmosphere is still great. Only not been because of work commitments and COVID. But wow it has suvived and I can see why. The food is great. The restaurant is fun and alcohol on offer is great.

I love the atmosphere there, cool people, lots of doggos (place is dog friendly). Good bar food and good beer - prices are also a plus. Also, if you are looking for a good coffee - they got you covered! I recommend their Vanilla Iced Latte

Quality was much better, almost back up to how it was years ago. Food was very late however, the restaurant did call just as expected delivery time was ending and said it would be 15 mins. The food turned up 40 mins later

Great food always it is our favorite spot to order highly recommend!

Great food great quality excellent service

Black burgers, gone hard and crisp. Clearly left on the grill then just Whacked on. Taken photos if needed!

The jalapeños were rubbish tbh, they were like little chunks of batter. Wouldn't bother with those again. Chips were OK but was a bit substandard overall, bit disappointing compared to how the food used to be a few months ago

lovely food, delivery is sometimes late but I normally order over peak times, would recommend!

1.5 hours waiting for the food and the loaded fries came without cheese on them 🙃

Food was Cold and to take 2 Hours is ridiculous, really need to sort deliveries out.

I was initially put off by the poor reviews but after deciding to go for it I could not have been happier with the food, the loaded chips were sublime and the rest superb. Coming all the way to Hessle on a Wed and was still nice and hot. Plus Crafted also took time to call to discuss the order to get it right, Impressed.

I got really bad food poisoning from this place. I do not recommend

It's a great place to relax on a sunny day, with good vegan options. Friendly staff, recommended

Perfectly perfect, portions are big, food was hot, cooked to perfection

Great food, delivered far quickly than expected even on a Friday night. Sometimes it can be a long wait but this was excellent 👍🏻

Took almost 2.5 hours to arrive and was freezing cold!!! NOT HAPPY!

Food was freezing won’t ever order this again.

Food is absolutely delicious, service was slow but was a busy Saturday. Was worth the wait. Top class burgers. I had the chicken and my partner had a double beef burger. We had a cheesy chip side to share which was amazing. Love the beer and left feeling satisfied. Money well spent. Will be visiting again

Lovely place ,but I must say the portion sizes have gone down a but, I know cost of living and all that but just expect more last time, I love getting the chilli but I feel it use to come with more chilli and better dog ,, my friend always gets the burger and there bit small now ,I think bigger portions will bring more customers back and maybe some buffalo wings , a bit like aunt Bibby's use to Do,, just a suggestion :)

Food was delicious, delivery was early. Would recommend :)

Ordered bacon n cheese burger. No bacon on the burger and hardly any sauce. The burger and rest of the food ordered wasn’t even warm never mind hot.

Ordered here a handful of times and the food was always tasty, and decent portions of the posh fries, however this time the food didn’t appeal (beef burgers) and the portions have cut down in size! I don’t feel it is value for money anymore.

After ordering from here many times I'm sad to say the quality has really declined. The portion sizes are smaller on the naughty chips , dips not received for chicken. The chicken itself was delicious, however the burger was really poor. lack of flavour, bun not toasted and just a burger with sauce and lettuce. This has always been our go to takeaway but sadly its not the same.

Food was okay. Burgers were burnt unfortunately and we qualified for the free item over £20 and didn’t receive it. Despite being burnt, burgers were still pretty tasty but unfortunately didn’t think they were worth the £10-12 we spent :(

The food was amazing! it was late but they rang to tell us it was going to be late and they would get it to us ASAP. Amazing customer service and very polite delivery driver. Would highly recommend the Korean box.

Lovely food, delivery was on time, would definitely recommend!

Good food nice beer and a chilled atmosphere Good choice of food on the menu and good size portions only slight complaint was one burger was only luke warm

This was arguably the best take away we've had for a very long time. Will certainly be going back. I initially thought It was a 'little' pricey, but it was absolutely worth it. It was absolutely banging.

Got a double double with the American fries and it was the most dense burger in existence. The black hole of burgers. It was banging and them American fries with the special mustard are to kill for. Thought five guys couldn’t be topped for burgers in england but this one smashed em. Delivery was quick and food was in great condition when I got it. Price might raise some concern but you definitely get what you pay for compared to a typical dry and depressing takeaway burger.

I was looking forward to visiting and I absolutely wanted to enjoy it but I just couldn’t. We ordered 2 large burger and 2 loaded fries and 2 cokes. The cokes had no taste like the syrup balance was off, burgers had cold spots throughout and was soggy in places. Loaded fries were not fries but actually chips, toppings wasn’t hot enough to even melt the cheese. It was empty when we visited so I’m unsure why food quality was so bad. Things can be missed in the middle of a busy service but £40 for average food at best just wasn’t the one unfortunately.

The burger was over cooked and the chilli chips now costing £7.00 for a regular portion hardly had any chips and the sauce lack the usual gorgeous homemade flavour. Have you been taken over all your prices have increased but the quality has gone down. I hope you get things sorted and improve your quality. Take care

Will not be ordering again. Really not worth the money. The burgers we order was freezer cold no taste no salad. The classic fries wasn’t fries at all they were big chips freezing cold and just a handful in each box. Very disappointed

Absolutely LOVE the food here, the loaded fries are insane and the burgers are lovely! However the last 2 visits have been a slight nightmare, for example on our last visit we didn’t receive our food for 1 hour and 45 minutes as there was a mistake by the waitress. I understand mistakes happen and the food will always be worth the wait!!

Great food, great service especially Lily who was fantastic

Thrown together and chucked in the bag that’s how it looked when I finally received my order the brioche bun was burned on top chips cold I’ve had crafted before a long time ago and it was much better so for me it’s massively gone down hill and won’t be using the place again

Such a gem. Don't really know what goes in the "naughty" chip sauce... Seems to involve cheese and perhaps some sort of beer? But my god. It is dreamy. Naughty and very, very nice . Reasonably priced, good sized portions, consistently delicious. Have tried both takeaway and eat in options over the course of my avenues tenure and would recommend both. It re-heats pretty well in the oven if you can't finish it all (probably a salmonella risk though so don't take this as advice). Barman today seemed a bit like he was stoned; good vibes tho and lovely chap so no harm done.

It arrived after 2 and a quarter hours. I asked to cancel the order as I had to go out. They didn’t refund

ordered from here numerous times with no issues, so sorry tonight is a bad review. 90 minutes lates, did receive texts and a phone call to say traffic was bad and only had one driver. when food finally arrived it was cold. Not happy tonight.

Delivery took more than 2 hours. Food was cold. Disappointed because the quality is usually of a much higher standard.

The food is amazing however, DO NOT order for delivery! The wait times are crazy, have order multiple times and at least 2 hour wait. It’s ridiculous and then of course when the food arrives it’s cold. If you’re going here eat in! They either need more delivery drivers or need to stop deliveries 2 hours is crazy.

takeaway - took nearly two hours. Girl rang and said it’s due to the football which finished 4 hours ago? Cold food. £30😡

Very tasty burgers and the chips ever.

Cannot rate highly enough, I live ~10 miles away and after speaking to their manager organised a special delivery to my house from the centre of Hull. Food arrived when I asked and in excellent condition. Food was amazing, just as a I remembered from living in the city.

Food was delivered really late and portion sizes were small in comparison to the photo, photo of chicken box has 10 pc of chicken whereas there were only 5 in the box when arrived.

Great burgers! Not at all soggy on delivery and still warm!! The chips are also my favourite. So moreish!

left it at the reception instead of calling me to let me know the food had arrived and the app didn't tell me they were here either and so the food went cold 🙄

Amazing chips and the owner was really friendly and offered us help with deciding what to eat

Chicken and fries were great, just let down by the crafted burger modification request.

Over an hour late & a burger missing, rest of food cold

Food as always was tasty, but the delivery time was horrific, ordered at 7:30, turned up at roughly 9:40, if your that busy / understaffed / lacking drivers, don’t accept orders online. Food was obviously fresh, as it was still hot.

We ordered 2 burgers and some loaded fries at about 7.30 with a delivery estimate given of 8.30. This time kept being moved later and later until it said 9.30 - fair enough, it's a Friday, it gets busy. We tried calling the restaurant to ask where the food was but the phone kept ringing out. We requested an update through just eat and were told at 9.40 that the food was being prepared. It arrived around 10.15. The food tasted really nice but sadly was pretty much completely cold by the time we got it.

Plant burger did not come with bretzel bun as advertised. 5 out of 6 chicken wings had feathers on still. Other items okay but no way worth the money for the quality when the main elements are so poorly prepared/incorrectly advertised

Food was really late, which is fine, was busy I understand that. But was cold when it got here. The onion rings are not nice cold, and there was no sauce with them!

Burger was pink all the way through and cold. I’ve always had great for from here but that was a waste of £18. Went in the bin

onion rings were greasy. Came on a limp of lettuce which was limp. Chips cold and tasted odd no idea what they fry them in. Burger was dry. won't get ordering again.

The burgers were shocking and plain! Burnt bread buns ! Food was cold and it is NOt value for money! Won’t be ordering from them again! Very disappointing!

Great food and you get so much for your money. Highly recommend.

Bacon cheese burger was burnt, like all you could taste was a nasty burnt taste, bacon was also burnt, and somehow missing the cheese and topped with a horrid cheap ketchup. Wrong dips arrived with fried chicken, which were served on lettuce so battered coating was soggy. Halloumi covered in chip spice so couldn’t taste anything else, missing the sriracha and onions as stated in the description. Onion rings bland and served on a bed of lettuce making the batter soggy. Fried chicken coating was bland but the chicken was well cooked. Chips ok but overpriced for what they were.

food was only just warm, not up to usual standard, but traffic may have been busy.

Just Eat provided Crafted with the wrong address. When they got in touch with me I was able to give them the correct house number and the food was with us within 5 minutes. Excellent customer service and the food was up to its usual high standard.

Great burgers, everyone enjoyed their food. Fast and friendly delivery. Will be ordering again.

Had our work Christmas night here 16 of us. Food and service amazing Super friendly helpful staff Really had an excellent night

I think this is one of the best restaurants in hull, fresh food, always consistent and taste good. Just high quality ingredients and fast service, friendly staff. Just a great environment overall. The loaded chips incredible😍

Seats are uncomfortable, burger was greasy but service was great 👍🏼

Amazing! Food was ace! Loved the front yard seats.

Nice chilled evening especially when it's a warm night it's like a little piece of been abroad sat outside watching the world go bye with a cocktail in hand

Super beer selection, grungy cool decor and vibe, incredible burgers and the most amazing loaded fries.

Nice food, particularly the loaded chips - but what lets the place down is the extremely slow service. Took a long time for somebody to come and take our order and then even longer for the food to arrive ? Must’ve been a good 40 minutes. When the food arrived although it was nice it wasn’t particularly warm.

What an experience this had been. I placed an order on Saturday the 4th March via their website at 18:00 the delivery was due within 45 mins. I rang at 19:10 to be told my food had just left and would be 10 minutes. Rang again at 19:30 to be told my order was jammed in their printer so hadn’t in fact left the premises, wa then told that it was just ‘leaving now’. Called at 20:30…. Well you get the picture. I have tried to no avail since to gain a refund, even drove to the premises to insist on a refund but was taken all around the houses. Rang back yesterday to be told they’d send the money in an envelope within the hour, you guessed it…. It was a no show. So much stress from wanting to support local business. Completely and utterly appalled at how I’ve been treated here. So obviously I will say AVOID AVOID AVOID at all costs.

Went to Crafted last week to try out there new breakfast brunch menu. They offer it for delivery too which will be great with a hangover. Anyways my partner had the Fried chicken and waffles and I went for the Phat Stack and I was very happy with my choice - AMAZING - beats any other breakfast muffin ever. My wife said hers was also top drawer. Had that with 2 lattes which where also very good. Will be trying for delivery next!

Ordered takeaway, it was delivered quickly, the food was delicious, this was probably one of the best takeaways I have had, the food was hot and delicious, we ordered the buffalo chicken fingers and the home made buffalo sauce is the best I’ve ever tried, we also had the posh cheesy chips which were amazing, the portions were generous and would definitely order again!

This is the second time this year we had a delivery from Crafted. They told us it would take up to 90 minutes to arrive. It took 110 minutes and our posh chips sharer was missing and all the food was cold. I can’t complain about the young girl on the phone, she was apologetic and did her best to get the order sorted. She was told by her manager it could be re-heated. Absolutely not! For that comment alone, I will never reuse them. The new food took over an hour to come but the delivery driver was lovely. The food itself tasted great and he took our old food back. So from ordering it took 3.5 hours to eat (a birthday tea too!) What a pity as this has happened both times used and looking on the reviews, not just to ourselves.

Just posted a review about Crafted and started by saying how amazing the food was which soften the fact it came 2 hours after we ordered it, but then the food came, the hallumi use to be amazing and seasoned with dips...no longer is seasoned or has dips, just cold and rubbery, the chips were soggy, luke warm and the portion sizes are very small, and very expensive...save your money and go else where, won't be returning

Food here is amazing but if you order expect to wait a while, ordered before 8pm.. By 9.10pm still no order, rang up, they said they were busy and said our order would leave in 20 minutes....rang back 40 minutes after this phone call at 9.50pm to be told it should be with us any minute!!!....a few minutes later we get a phone call to inform us that part of our order is no longer available abd they no longer sell it and offered us an alternative...so it hadn't been completed nor had it left the premises!!!!...not happy!!!!!! Busy or not I feel our order was most likely misplaced...I'd rather honestly then being told it was almost here! Arrived at 10.10pm...over 2 hours!

Crafted is one of our favourite places to eat in Hull- great selection for veggies and I especially recommend the mushroom tower! Always quick service in the restaurant, but does take ages to come on takeout- think we waited 90 mins, but it did say upfront it would be 60-90 mins so can’t really complain about that. I would say to get the best experience to go and sit in as friendly staff and great service 👍

We’ve ordered 4 times over the last month via their app. When you order you are given an estimated time the food will arrive. I understand restaurants are busy, so each time I have ordered I have left it an extra half hour over the estimated arrival time before ringing to check. Each time I have rang, I have been told that the food is still on the grill and hasn’t even left the restaurant - almost 2 hours after I’d made an order. So the average wait time you are given is 90 minutes, plus an extra 30 after you have rung to chase them. If you are happy to wait over 2 hours for your food then that’s fine but I would not recommend if you are a pretty hungry individual and don’t fancy chasing your food. Each time this has happened I have been so hungry I have just gone along with it and waited but this isn't right. I feel like they have forgotten to put the order through and if I didn't ring to check I probably wouldn't have received my food. Please sort this out, your food is ace but this is just bad service and its ridiculous.

I have ordered a few takeouts from here & also eaten in. I will start on a positive that the food is always so nice. I love the nacho dirty fries & mini patties. My partner also enjoys the food but it’s just a shame the service lets them down. We have ordered takeouts from there & the delivery turns up late. Last time 1hr 30 mins. We called & was told it was on its way & would be with us within 10 mins, this was just a lie. We called back 30 mins later to be told it would be leaving in 5 mins. We asked to speak to a manager who advised he was just the bar manager & had nothing to do with the food delivery & would get the kitchen manager to call be back. This never happened. The food eventually turned up & was Luke warm at best. We fancied the food so went into eat & the food didn’t disappoint but again the service is not great. I will look to avoid this place now. Poor poor poor

Quoted an hour for delivery. Send 3 update request via Uber eats with no response. We rang them after 2 hours to be told it will be 30 mins. 45 mins later we ring again to be told it will be 6 mins. 10 mins later it arrives. After 3 hours. 2 Lukewarm burgers and cold chips. £30 down the drain. We will never be using them again.

spent my birthday lunch at crafted with the family and have to say how amazing the service and the food was. We had a mixture of burgers chicken and dogs with sides and no one had a bad thing to say about any of it will defiantly be back just for the Pattie bites

Me and my partner was looking for a good burger joint and saw that this place had some really good reviews, so we decided to check it out. upon entering the staff was very friendly and welcoming, we got seated easily, however one of the problems this restaurant has is it's seating options, the majority of the tables all have high stool seats, which when sitting for a long time made us both get numb legs after only 10 minutes being sat. I asked if we could be seated on a different sitting area, it was very nice of them to let us move to a different lower seated area, luckily they had a table available, but please be aware if you struggle sitting on seats like that for any reasons, they only have two seating areas with lower seats indoors. This issue was easily overlooked as me and my partner was both really looking forward to the food, since it was cold outside at the time we both ordered a cappuccino. when It arrived, it was luke-warm. I have never had a coffee so cold before this was a first for me. When the food arrived, i was shocked to see that the main meal (i ordered the OG burger) was £8.50 without any sides chips or anything with the burger. you have to order those separately, but our main issue came with the actual taste of the burger itself. There was a clear lack of seasoning, my partners burger had a very tiny amount of cheese on it, and i could not taste any onions or mayo that was meant to have been present on my burger. We was very disappointed, i would not recommend this place for burger lovers out there as it was one of the most disappointing burgers me and my partner have ever eaten in general and we have been to quite a few restaurants all around the uk. It's a shame, as the staff was very welcoming and friendly, but we just can't recommend this place as somewhere that is comfortable to eat due to the quality of the food, hot drinks, and seating.

Excellent food and drinks, can't knock that... But when you put a large order in over their app, confirm the payment with the bank too and then find out by calling up over an hour and a half later to chase the delivery that there's been an error and nothing has gone through, it's not great. I'm then called back 5 minutes later and told my payment was refunded... As of writing this my bank doesn't think that's the case, so that will need sorting out too. At this point we tried doing a card payment over the phone with Crafted twice, and it doesn't work... Along with the suggestion that my account doesn't have the adequate funds in it, which it definitely does, I'm told that there's nothing they can do and that's the end of it. I'm a payment down, hungry, and have nothing to show for it. Go in person. Do not order anything online. Update - Noticed a few days later funds had definitely been taken despite a refund supposedly being automatic. Called up and was told they remembered me from the weekend and would refund me ASAP... It's nearly been a week since, and still nothing back... Avoid...

Cannot recommend this place highly enough. The food and drinks are delicious and very reasonably priced and that would be reason enough to visit but what impressed me most is the service. We took my mother in law out for mother's day and she is highly allergic to most basic ingredients. The guy who served us went out of his way to help us tailor a meal she could safely eat, reassured her and explained the cooking process in as much depth as she needed and truly made her day. The kitchen went above and beyond in catering to her needs and she really enjoyed the meal she was given. I would recommend this place to anyone wanting a great cocktail or burger and cannot thank the staff enough for caring and making our experience so personal.

Full of life! Loads of charm! Goes above and beyond! Not just a bouncer, he seats you down and hands you a menu all while the bar staff stand still and stagnant. If I was a business owner Id be pouching him! Give him a raise ££££ Ps, we was on the way home, but he pulled us in and the bar made £30. Must happen all the time….

Absolutely gorgeous food and very reasonable price. Staff all very friendly and fast service Thank you will definately be back again 😁

Food was brilliant, service was perfect and the staff were very helpful. My order was hot and delicious, I will definitely be coming back despite moving across town!

brilliant place for brunch, dog friendly, lovely friendly staff, the food was amazing , they treat my daughter to a cocktail for her birthday, lovely touch 🥳🎊

We ordered a takeaway at 1830, by 2030 we rang to see where it was and they’d not even started it. Really disappointed because the menu looks like it would have tasted nice. Don’t offer a delivery service if you can’t meet demand.