Based on 1.451 opinions finded in 4 websites
Based on 1.451 opinions finded in 4 websites
Nº 432 in 882 in Kingston upon Hull, City of
Nº 7 of 30 American in Kingston upon Hull, City of
Opinions
Worst takeaway ever. Ordered at 9pm on a Monday night, expected delivery 9.50pm. Came to 10.30pm still not arrived. Phoned them up and it arrived as I was taking to the most unprofessional person at 10.40pm. Wasn't interested. Couldn't even get my address correct. Food was freezing. Went straight in the bin. Avoid.
Craig D . 2024-12-16
MORE AT Google
Amazing!! Ordered to hessle 11/12/24 and the food was fantastic. Had a nice chat with the gaffer at the door, food took a while but I was prepared when I ordered for that due to being busy. I will be back 100%. Best corn dogs Iv ever tasted and the loaded chips (Thai & posh cheesy) were unreal!! Thanks 5 stars all round
England’s Fashion . 2024-12-12
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I'm just getting over phenomenon and haven't eaten in 13 days Ordered the Double fiery cow and chips with bolognase Oh boy they went down a treat. All I can say is them burgers are the BOMB Never had a burger as good as this Top notch Guys I feel much.better 👍🏻
saasoom . 2024-12-08
MORE AT Google
food was amazing. hot and really good portions and quality. also the 6 cocktails for 40 is unreal value they are pretty strong but taste so good. the biscoff one is ridiculously good
Danny . 2024-12-01
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Great food, deliver driver was lovely and polite!
Natalie . 2024-11-30
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Cold, missing items, looks like they ran out of cheese, as the was none on the putine, and none on hotdogs even though I paid extra. . also not answering the phone now! complete waste of money.
Nicola . 2024-11-29
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shocking service, cold disappointing food and over an hour late
Amanda . 2024-11-29
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Food was absolutely delicious. All hot on arrival and everything was cooked great. Would definitely order again.
Megan . 2024-11-08
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second time I've ordered and the food has been prepped wrongly, even after request.
Tom . 2024-10-24
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delivery time was perfect food did have a slight issue with time for arrival but they was happy to compensate under the circumstances which I have never had before even when food was reheated was fantastic to be able to get some good vegan alternative food my wife had fully enjoyed everything about the delivery thank you so much
Nathan . 2024-10-20
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Beautiful food. Hope and fresh, really enjoyed it and polite delivery driver
karen . 2024-08-28
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Extremely dissapointed, I usually order from here as a treat but apparently sunday night isn't the night for that. I ordered the meal at 8:20 and it arrived at 10:20 the food was barely warm and had to be reheated. I used to rave about this place especially their posh chips. I won't be bothering now. simply not worth it
Charlie . 2024-08-18
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Everything was great! Ordered from here a few days back and it has remained consistent in quality and the portions are brilliant! Driver has also been friendly and on time, I honestly can’t fault anything. Will be back again soon!
Ashley . 2024-08-13
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Friendly staff...loads of beers on tap...thanks
simmo green . 2024-08-12
MORE AT Google
I was walking past crafted and decided to call in for a drink. I was pleasantly surprised there was a good range of beers, lager and cider. The stout was very nice. The bar is a lot bigger than it appears from the outside. There is plenty of seating inside and a nice outside seating area. I haven't tried the food, but it looks very good. The bar is dog friendly. I will definitely come again.
Andrew Nell . 2024-08-05
MORE AT Google
Lovely place to sit outside in the sunshine with an ice cold drink.
Paul L . 2024-08-01
MORE AT Google
Great food but always let down by delivery. Last night got a call to say my order was a little late but with the driver and 10 minutes away. 45 mins later still no food. After I called to complain it finally arrived 15 mins later
Jane . 2024-07-27
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Paid £8 for loaded posh cheesey chips - there was no loaded at all - it just had a dab of garlic mayo in the corner - is also paid an extra £2 for Monterey Jack on the cheesy cow burger - it might as well have been plain burger as had the tiniest bit of cheese ever - not your usual standard
simon . 2024-07-19
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Very well cooked and great delivery. Thank you 🙏
claudia . 2024-07-05
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new Taco burger was delicious, a little messy tho. completely turned to mush after a little bit
Charley . 2024-07-02
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Order from these guys all the time, the food is quality. Totally addicted to the posh cheesy chips too!!
Alistair . 2024-06-27
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I’m surprised by some of the reviews to be honest! We went on Father’s Day and really enjoyed it, the food was lovely as were the drinks. Service was 100%, staff were super friendly and amazing with our kids. I wasn’t sure how family oriented it would be before we went, but I picked it as my husband wanted to try the Hawkstone on draft! I’m very glad we did. I was pleasantly surprised.
Awhulluk . 2024-06-19
MORE AT TripAdvisor
Chilli burger 🤤💚, dog friendly and chilled atmosphere.
Simon Chrismas Doherty . 2024-06-17
MORE AT Google
Even after years of not going to crafted, the food and atmosphere is still great. Only not been because of work commitments and COVID. But wow it has suvived and I can see why. The food is great. The restaurant is fun and alcohol on offer is great.
Paul Shepherdson . 2024-06-14
MORE AT Google
Great food always it is our favorite spot to order highly recommend!
Cristian . 2024-06-11
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Great food great quality excellent service
Cristian . 2024-06-11
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Quality was much better, almost back up to how it was years ago. Food was very late however, the restaurant did call just as expected delivery time was ending and said it would be 15 mins. The food turned up 40 mins later
Lizzie . 2024-06-11
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I love the atmosphere there, cool people, lots of doggos (place is dog friendly). Good bar food and good beer - prices are also a plus. Also, if you are looking for a good coffee - they got you covered! I recommend their Vanilla Iced Latte
Paulina P . 2024-06-11
MORE AT Google
Black burgers, gone hard and crisp. Clearly left on the grill then just Whacked on. Taken photos if needed!
zoey . 2024-06-09
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The jalapeños were rubbish tbh, they were like little chunks of batter. Wouldn't bother with those again. Chips were OK but was a bit substandard overall, bit disappointing compared to how the food used to be a few months ago
paula . 2024-06-07
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lovely food, delivery is sometimes late but I normally order over peak times, would recommend!
paddy . 2024-05-28
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Food was Cold and to take 2 Hours is ridiculous, really need to sort deliveries out.
Scott . 2024-05-24
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1.5 hours waiting for the food and the loaded fries came without cheese on them 🙃
Barbara . 2024-05-24
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I was initially put off by the poor reviews but after deciding to go for it I could not have been happier with the food, the loaded chips were sublime and the rest superb. Coming all the way to Hessle on a Wed and was still nice and hot. Plus Crafted also took time to call to discuss the order to get it right, Impressed.
jennie . 2024-05-22
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I got really bad food poisoning from this place. I do not recommend
Roshani Sinnarajah . 2024-05-20
MORE AT Google
It's a great place to relax on a sunny day, with good vegan options. Friendly staff, recommended
Paul “beardybutler” Butler . 2024-05-18
MORE AT Google
Perfectly perfect, portions are big, food was hot, cooked to perfection
BOB . 2024-05-12
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Great food, delivered far quickly than expected even on a Friday night. Sometimes it can be a long wait but this was excellent 👍🏻
Holly . 2024-05-11
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Took almost 2.5 hours to arrive and was freezing cold!!! NOT HAPPY!
Anneli . 2024-05-04
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Food was freezing won’t ever order this again.
Leanne . 2024-04-20
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Food is absolutely delicious, service was slow but was a busy Saturday. Was worth the wait. Top class burgers. I had the chicken and my partner had a double beef burger. We had a cheesy chip side to share which was amazing. Love the beer and left feeling satisfied. Money well spent. Will be visiting again
Theresa Nunke . 2024-04-14
MORE AT Google
Lovely place ,but I must say the portion sizes have gone down a but, I know cost of living and all that but just expect more last time, I love getting the chilli but I feel it use to come with more chilli and better dog ,, my friend always gets the burger and there bit small now ,I think bigger portions will bring more customers back and maybe some buffalo wings , a bit like aunt Bibby's use to Do,, just a suggestion :)
Shannon Brown . 2024-04-08
MORE AT Google
Food was delicious, delivery was early. Would recommend :)
Katie . 2024-04-04
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Ordered bacon n cheese burger. No bacon on the burger and hardly any sauce. The burger and rest of the food ordered wasn’t even warm never mind hot.
Will . 2024-03-31
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Ordered here a handful of times and the food was always tasty, and decent portions of the posh fries, however this time the food didn’t appeal (beef burgers) and the portions have cut down in size! I don’t feel it is value for money anymore.
Gabrielle . 2024-03-29
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After ordering from here many times I'm sad to say the quality has really declined. The portion sizes are smaller on the naughty chips , dips not received for chicken. The chicken itself was delicious, however the burger was really poor. lack of flavour, bun not toasted and just a burger with sauce and lettuce. This has always been our go to takeaway but sadly its not the same.
Charis . 2024-03-29
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Food was okay. Burgers were burnt unfortunately and we qualified for the free item over £20 and didn’t receive it. Despite being burnt, burgers were still pretty tasty but unfortunately didn’t think they were worth the £10-12 we spent :(
Abbie . 2024-03-25
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The food was amazing! it was late but they rang to tell us it was going to be late and they would get it to us ASAP. Amazing customer service and very polite delivery driver. Would highly recommend the Korean box.
Lucy . 2024-03-24
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Lovely food, delivery was on time, would definitely recommend!
Katie . 2024-03-23
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Good food nice beer and a chilled atmosphere Good choice of food on the menu and good size portions only slight complaint was one burger was only luke warm
phil t . 2024-03-15
MORE AT Google
This was arguably the best take away we've had for a very long time. Will certainly be going back. I initially thought It was a 'little' pricey, but it was absolutely worth it. It was absolutely banging.
mike . 2024-03-11
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Got a double double with the American fries and it was the most dense burger in existence. The black hole of burgers. It was banging and them American fries with the special mustard are to kill for. Thought five guys couldn’t be topped for burgers in england but this one smashed em. Delivery was quick and food was in great condition when I got it. Price might raise some concern but you definitely get what you pay for compared to a typical dry and depressing takeaway burger.
Joe . 2024-03-07
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I was looking forward to visiting and I absolutely wanted to enjoy it but I just couldn’t. We ordered 2 large burger and 2 loaded fries and 2 cokes. The cokes had no taste like the syrup balance was off, burgers had cold spots throughout and was soggy in places. Loaded fries were not fries but actually chips, toppings wasn’t hot enough to even melt the cheese. It was empty when we visited so I’m unsure why food quality was so bad. Things can be missed in the middle of a busy service but £40 for average food at best just wasn’t the one unfortunately.
Sasha H . 2024-03-04
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The burger was over cooked and the chilli chips now costing £7.00 for a regular portion hardly had any chips and the sauce lack the usual gorgeous homemade flavour. Have you been taken over all your prices have increased but the quality has gone down. I hope you get things sorted and improve your quality. Take care
Carol . 2024-03-02
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Will not be ordering again. Really not worth the money. The burgers we order was freezer cold no taste no salad. The classic fries wasn’t fries at all they were big chips freezing cold and just a handful in each box. Very disappointed
Sarelle . 2024-03-01
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Absolutely LOVE the food here, the loaded fries are insane and the burgers are lovely! However the last 2 visits have been a slight nightmare, for example on our last visit we didn’t receive our food for 1 hour and 45 minutes as there was a mistake by the waitress. I understand mistakes happen and the food will always be worth the wait!!
Lewis “Potter” I . 2024-02-29
MORE AT Google
Great food, great service especially Lily who was fantastic
Ben Welsh . 2024-02-25
MORE AT Google
It arrived after 2 and a quarter hours. I asked to cancel the order as I had to go out. They didn’t refund
John . 2024-02-17
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Thrown together and chucked in the bag that’s how it looked when I finally received my order the brioche bun was burned on top chips cold I’ve had crafted before a long time ago and it was much better so for me it’s massively gone down hill and won’t be using the place again
Ivan . 2024-02-17
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Such a gem. Don't really know what goes in the "naughty" chip sauce... Seems to involve cheese and perhaps some sort of beer? But my god. It is dreamy. Naughty and very, very nice . Reasonably priced, good sized portions, consistently delicious. Have tried both takeaway and eat in options over the course of my avenues tenure and would recommend both. It re-heats pretty well in the oven if you can't finish it all (probably a salmonella risk though so don't take this as advice). Barman today seemed a bit like he was stoned; good vibes tho and lovely chap so no harm done.
Isabel Lord . 2024-02-17
MORE AT Google
The food is amazing however, DO NOT order for delivery! The wait times are crazy, have order multiple times and at least 2 hour wait. It’s ridiculous and then of course when the food arrives it’s cold. If you’re going here eat in! They either need more delivery drivers or need to stop deliveries 2 hours is crazy.
James Dickinson . 2024-02-10
MORE AT Google
takeaway - took nearly two hours. Girl rang and said it’s due to the football which finished 4 hours ago? Cold food. £30😡
CarolCol . 2024-02-10
MORE AT TripAdvisor
Delivery took more than 2 hours. Food was cold. Disappointed because the quality is usually of a much higher standard.
Mark . 2024-02-10
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ordered from here numerous times with no issues, so sorry tonight is a bad review. 90 minutes lates, did receive texts and a phone call to say traffic was bad and only had one driver. when food finally arrived it was cold. Not happy tonight.
Sharon . 2024-02-10
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Very tasty burgers and the chips ever.
isla . 2024-02-07
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Cannot rate highly enough, I live ~10 miles away and after speaking to their manager organised a special delivery to my house from the centre of Hull. Food arrived when I asked and in excellent condition. Food was amazing, just as a I remembered from living in the city.
Rory Graham . 2024-02-04
MORE AT Google
Food was delivered really late and portion sizes were small in comparison to the photo, photo of chicken box has 10 pc of chicken whereas there were only 5 in the box when arrived.
Tom . 2024-02-03
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Great burgers! Not at all soggy on delivery and still warm!! The chips are also my favourite. So moreish!
Jade . 2024-02-02
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left it at the reception instead of calling me to let me know the food had arrived and the app didn't tell me they were here either and so the food went cold 🙄
Alexzandria . 2024-01-29
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Amazing chips and the owner was really friendly and offered us help with deciding what to eat
Hannah Marsden . 2024-01-25
MORE AT Google
Chicken and fries were great, just let down by the crafted burger modification request.
Joanne . 2024-01-19
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We ordered 2 burgers and some loaded fries at about 7.30 with a delivery estimate given of 8.30. This time kept being moved later and later until it said 9.30 - fair enough, it's a Friday, it gets busy. We tried calling the restaurant to ask where the food was but the phone kept ringing out. We requested an update through just eat and were told at 9.40 that the food was being prepared. It arrived around 10.15. The food tasted really nice but sadly was pretty much completely cold by the time we got it.
David . 2024-01-12
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Over an hour late & a burger missing, rest of food cold
Alisha . 2024-01-12
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Food as always was tasty, but the delivery time was horrific, ordered at 7:30, turned up at roughly 9:40, if your that busy / understaffed / lacking drivers, don’t accept orders online. Food was obviously fresh, as it was still hot.
Owen . 2024-01-12
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Plant burger did not come with bretzel bun as advertised. 5 out of 6 chicken wings had feathers on still. Other items okay but no way worth the money for the quality when the main elements are so poorly prepared/incorrectly advertised
Charlotte . 2024-01-05
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Food was really late, which is fine, was busy I understand that. But was cold when it got here. The onion rings are not nice cold, and there was no sauce with them!
Nicole . 2023-12-31
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Burger was pink all the way through and cold. I’ve always had great for from here but that was a waste of £18. Went in the bin
Danny . 2023-12-28
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onion rings were greasy. Came on a limp of lettuce which was limp. Chips cold and tasted odd no idea what they fry them in. Burger was dry. won't get ordering again.
Tracy . 2023-12-23
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The burgers were shocking and plain! Burnt bread buns ! Food was cold and it is NOt value for money! Won’t be ordering from them again! Very disappointing!
Lucy . 2023-12-23
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Great food and you get so much for your money. Highly recommend.
Garreth . 2023-12-22
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Bacon cheese burger was burnt, like all you could taste was a nasty burnt taste, bacon was also burnt, and somehow missing the cheese and topped with a horrid cheap ketchup. Wrong dips arrived with fried chicken, which were served on lettuce so battered coating was soggy. Halloumi covered in chip spice so couldn’t taste anything else, missing the sriracha and onions as stated in the description. Onion rings bland and served on a bed of lettuce making the batter soggy. Fried chicken coating was bland but the chicken was well cooked. Chips ok but overpriced for what they were.
Lauren . 2023-12-22
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food was only just warm, not up to usual standard, but traffic may have been busy.
Sharon . 2023-12-16
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Just Eat provided Crafted with the wrong address. When they got in touch with me I was able to give them the correct house number and the food was with us within 5 minutes. Excellent customer service and the food was up to its usual high standard.
Andy . 2023-12-15
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Great burgers, everyone enjoyed their food. Fast and friendly delivery. Will be ordering again.
Ray . 2023-12-15
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Had our work Christmas night here 16 of us. Food and service amazing Super friendly helpful staff Really had an excellent night
Bekkie J . 2023-12-12
MORE AT TripAdvisor
I think this is one of the best restaurants in hull, fresh food, always consistent and taste good. Just high quality ingredients and fast service, friendly staff. Just a great environment overall. The loaded chips incredible😍
Viktorya Dsen . 2023-10-30
MORE AT Google
Seats are uncomfortable, burger was greasy but service was great 👍🏼
Sandi Kurdi . 2023-09-29
MORE AT Google
Amazing! Food was ace! Loved the front yard seats.
Athletico Rock . 2023-09-12
MORE AT Google
Nice chilled evening especially when it's a warm night it's like a little piece of been abroad sat outside watching the world go bye with a cocktail in hand
Hannah Day . 2023-08-10
MORE AT Google
Super beer selection, grungy cool decor and vibe, incredible burgers and the most amazing loaded fries.
Philip_Beas . 2023-07-22
MORE AT TripAdvisor
Nice food, particularly the loaded chips - but what lets the place down is the extremely slow service. Took a long time for somebody to come and take our order and then even longer for the food to arrive ? Must’ve been a good 40 minutes. When the food arrived although it was nice it wasn’t particularly warm.
Dolly_Marie55 . 2023-06-23
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What an experience this had been. I placed an order on Saturday the 4th March via their website at 18:00 the delivery was due within 45 mins. I rang at 19:10 to be told my food had just left and would be 10 minutes. Rang again at 19:30 to be told my order was jammed in their printer so hadn’t in fact left the premises, wa then told that it was just ‘leaving now’. Called at 20:30…. Well you get the picture. I have tried to no avail since to gain a refund, even drove to the premises to insist on a refund but was taken all around the houses. Rang back yesterday to be told they’d send the money in an envelope within the hour, you guessed it…. It was a no show. So much stress from wanting to support local business. Completely and utterly appalled at how I’ve been treated here. So obviously I will say AVOID AVOID AVOID at all costs.
glor256 . 2023-03-10
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Went to Crafted last week to try out there new breakfast brunch menu. They offer it for delivery too which will be great with a hangover. Anyways my partner had the Fried chicken and waffles and I went for the Phat Stack and I was very happy with my choice - AMAZING - beats any other breakfast muffin ever. My wife said hers was also top drawer. Had that with 2 lattes which where also very good. Will be trying for delivery next!
Lukefoods . 2023-02-22
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Ordered takeaway, it was delivered quickly, the food was delicious, this was probably one of the best takeaways I have had, the food was hot and delicious, we ordered the buffalo chicken fingers and the home made buffalo sauce is the best I’ve ever tried, we also had the posh cheesy chips which were amazing, the portions were generous and would definitely order again!
Ashleigh C . 2023-01-09
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This is the second time this year we had a delivery from Crafted. They told us it would take up to 90 minutes to arrive. It took 110 minutes and our posh chips sharer was missing and all the food was cold. I can’t complain about the young girl on the phone, she was apologetic and did her best to get the order sorted. She was told by her manager it could be re-heated. Absolutely not! For that comment alone, I will never reuse them. The new food took over an hour to come but the delivery driver was lovely. The food itself tasted great and he took our old food back. So from ordering it took 3.5 hours to eat (a birthday tea too!) What a pity as this has happened both times used and looking on the reviews, not just to ourselves.
WifeyHull . 2022-11-25
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Food here is amazing but if you order expect to wait a while, ordered before 8pm.. By 9.10pm still no order, rang up, they said they were busy and said our order would leave in 20 minutes....rang back 40 minutes after this phone call at 9.50pm to be told it should be with us any minute!!!....a few minutes later we get a phone call to inform us that part of our order is no longer available abd they no longer sell it and offered us an alternative...so it hadn't been completed nor had it left the premises!!!!...not happy!!!!!! Busy or not I feel our order was most likely misplaced...I'd rather honestly then being told it was almost here! Arrived at 10.10pm...over 2 hours!
M2161OPlaurap . 2022-11-11
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Just posted a review about Crafted and started by saying how amazing the food was which soften the fact it came 2 hours after we ordered it, but then the food came, the hallumi use to be amazing and seasoned with dips...no longer is seasoned or has dips, just cold and rubbery, the chips were soggy, luke warm and the portion sizes are very small, and very expensive...save your money and go else where, won't be returning
I626XTlaurae . 2022-11-11
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Crafted is one of our favourite places to eat in Hull- great selection for veggies and I especially recommend the mushroom tower! Always quick service in the restaurant, but does take ages to come on takeout- think we waited 90 mins, but it did say upfront it would be 60-90 mins so can’t really complain about that. I would say to get the best experience to go and sit in as friendly staff and great service 👍
Juno1999 . 2022-11-05
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We’ve ordered 4 times over the last month via their app. When you order you are given an estimated time the food will arrive. I understand restaurants are busy, so each time I have ordered I have left it an extra half hour over the estimated arrival time before ringing to check. Each time I have rang, I have been told that the food is still on the grill and hasn’t even left the restaurant - almost 2 hours after I’d made an order. So the average wait time you are given is 90 minutes, plus an extra 30 after you have rung to chase them. If you are happy to wait over 2 hours for your food then that’s fine but I would not recommend if you are a pretty hungry individual and don’t fancy chasing your food. Each time this has happened I have been so hungry I have just gone along with it and waited but this isn't right. I feel like they have forgotten to put the order through and if I didn't ring to check I probably wouldn't have received my food. Please sort this out, your food is ace but this is just bad service and its ridiculous.
sarahaS4302KR . 2022-08-29
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I have ordered a few takeouts from here & also eaten in. I will start on a positive that the food is always so nice. I love the nacho dirty fries & mini patties. My partner also enjoys the food but it’s just a shame the service lets them down. We have ordered takeouts from there & the delivery turns up late. Last time 1hr 30 mins. We called & was told it was on its way & would be with us within 10 mins, this was just a lie. We called back 30 mins later to be told it would be leaving in 5 mins. We asked to speak to a manager who advised he was just the bar manager & had nothing to do with the food delivery & would get the kitchen manager to call be back. This never happened. The food eventually turned up & was Luke warm at best. We fancied the food so went into eat & the food didn’t disappoint but again the service is not great. I will look to avoid this place now. Poor poor poor
Alison T . 2022-08-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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130 Opinions
I had chicken gyros and chips it was lovely! Quick delivery very impressed will definitely order again
2201 Opinions
Absolutely shocking customer service by Jess and her colleague. I had a free voucher for a steak, and was told they'd ran out and refused to offer any other meal as a substitute, or a free drinks, pudding or discount. A serious can't do attitude. I've never encountered such unwillingness to meet a customer half way.
235 Opinions
Chips was slightly under cooked, was expecting a large fish but looks more like a medium. Sausage was juicy but the batter was burnt. Kids enjoyed their food but they'll eat anything 🤣