TGI Fridays in Stoke-on-Trent

The friendliest and kindest TGIs staff we’ve ever encountered, fantastic service, will definitely be back. Fin and Katie were extremely kind and genuine staff and made the experience amazing.

Been here before so knew what to expect. All good, decent food and friendly staff.! Speedy service too. Dan was spot on.!

Had a great meal for my mums birthday. Dan served us and was great from the off. Great meal, great environment and great service.

Excellent service this evening by Dan Very polite not rushed I don’t normally live a review but would return because of Dan Well done keep it up

Food was of a very high standard. With special thanks to Matt our waiter. Atmosphere was great. And we shall be returning

Firstly having sat down Alicia gave us great attentive service. We were however amazed how expensive we found the menu compared to similar restaurants in London where we live. A welcoming member of staff needed on the door as we waited too long to be seated.

My son loved the hot dogs with bacon bits from the Downtown Menu and my full rack of baby ribs were perfect. My wife's Maccy Cheese was a wee bit bland, but not worth knocking off a star. We will return.

Lovely staff member named Dan Portion sizes are amazing for the price Very down to earth place Chill and mellow vibe Definitely recommend

The server (Dan) was absolutely amazing and helpful and he was a brilliant person to talk to. The food was incredible and the portion size was perfect

Was shown to our tables by Dan, who attended to my and my partner quite impressively throughout our lunch. Delivered drinks and food and was so well mannered. Excellent service And will be returning again.

Lovely food, very helpful attentive waiter and great cocktails. Dan was excellent! We particularly enjoyed the espresso martinis and the wings.

Great food and even better service!. We were seated straight away and were served by Dan who was very attentive and helpful throughout our visit.

Visited with family bank holiday Monday , Lovely service from kelsie today very helpful and happy , we will be returning to this venue

Our server Dan was excellent. The food was very good. Would highly recommend. The starter sharing platter was ideal for a lunchtime light meal between two people.

We recently visited TGI Fridays in Hanley for a birthday and we had an amazing experience. We were served by Dan and he made us feel so welcome and nothing was to much trouble. Dan was absolutely outstanding. One of the best moments of staff we have met

Dan was very polite great service. 8 year old James said he was good because he laughed at his jokes. Food was also nice!!!

We were served by Dan, whom was friendly and answered my queries confidently. The environment was nice and it was a nice blast from the past as it's been over a decade since my last visit.

Our server Dan was very attentive and helpful in recommending food items for us. The restaurant was very clean and had a really good design to it

Had a lovely evening, nice ambience, food delicious, friendly service. Good range of options. Will return again soon.

We went to TGI Fridays at Hanley had a great meal . With Excellent service by Charlotte. Server Charlotte was excellent nothing was to much trouble . She was very polite and really professional

Despite being extremely busy, our waitress Kacey was exceptional! Through out our entire meal our bottomless drinks lived up to the name as she was constantly not only on top of our table but many around the restaurant, she recommended new cocktails that we’ll be...

The restaurant was right by our hotel and was brilliant service. We really enjoyed our meal too! Thank you for having us.

We always come here for my birthday, and it was nice as usual. Nice atmosphere, good service, and good food. My favourite is the boneless hot wings!

Great food and great service. We visited for my daughters 7th birthday meal. The staff where friendly and accommodating. We will be returning

The food was great and the service was outstanding. Dan, our server was professional, funny, prompt , with orders,patient and a pleasure to talk to. He is a credit to yout team.

Dan was brilliant, really accommodating, great customer service and nothing was an issue! It was a great experience, thank you

This is a great place to meet friends & have an amazing choice of food. Dan was our wonderful waiter The atmosphere was lively and fun The service was friendly & the was hot & tasty

Greeted within a few minutes of arriving in the restaurant. Dan served me throughout, he was absolutely brilliant, so friendly and helpful. Food was lovely, the sesame chicken I could eat all day. Would definitely return again when back in the area for work.

Great waiter and excellent service with tasty food and good drinks thanks for a good day out with the family. Thanks Dan!

First time in Tgi Fridays I had the seasame chicken strips and loaded fries with salad and for the pudding had the birthday cake sundae.The meal was pricey but lovely. Service was excellent and they sang happy birthday would recommend and go when there is...

Amazing service from Shae. Lovely and really funny kept making sure we had everything we needed, food was lovely

This spot is awesome for families and I would highly recommended this place for everyone …very happy with service from Shal….beautiful atmosphere

Chefs were great! Lovely food served at a rapid speed. The waitresses were lovely and the whole experience was 10/10

We all love going to TGI Fridays in Hanley. The music was great, the staff are always polite, professional, courteous and so helpful. Shae was our server today and they were brilliant as ever. Shae has severed us before and their polite and easy going...

Amazing service by Shae, we couldn’t ask for better service. The food was delicious, and my hard to please five year old really enjoyed her meal. 10/10 :)

The food, service and mood was excellent. All the servers were incredibly friendly and helpful, and the food came reasonably quickly but was fabulous. I think this is a great place for a night out or even just for a quick bite to eat. Lots...

The food wasn’t great as they were two chefs down (ribs were cold pasta was dry) the child’s meal came out and she had finished hers before everyone else’s had come out (and she’s a slow eater) service staff were pleasant (Chloe W) and we...

Lovely, friendly welcoming from the staff here. Our dedicated server Emaleigh was extremely friendly and went above and beyond to help us.

Great service, nice environment and Shae was a great help. The food was overall good and the portion sizes were very good.

Excellent service from Shae, the food was delicious and was quick. Definitely would recommend to anyone.

amazing service loved our waitress, food was amazing, dessert was gorgeous will definitely come back soon

Great friendly service from shay!! Lovely food had American grill and chicken strips will be back soon :))))))

Shele was a really lovley waiter did everything and beyond for us thankyou :) food was amazing and the cocktails.

Dropped I here this week for a quick meal . Surprised how quiet the place was , but it’s not cheap anymore - has it ever been. Service was good Food was good Waitress got a nice cash tip Enough said Recommend

Great food! Outstanding customer service by the lovely Shae 😀 We Will definitely be back again!! Thank you

We visited on a rare date night and what a lovely experience!! From the moment we walked in the staff were very friendly and even remembered I’d put we were going to see Guardians of the Galaxy after. Great interaction and banter. Then Grace our...

Always nice food and always nice staff. Very welcoming and pleasant. Food and drink is always spot on and tasty

Really good meal and good quality, first time we have been. One of the starters didn’t come but the staff sorted it and went above and beyond so thank you. Roberto served us and was attentive and helpful. Thank you

the food was great and our server Dan was lovely and very helpful during our visit, kept drinks filled and checked in on us.

We were staying in the Premier Inn across the road. Food was really good and Dan gave us the best service. Polite and friendly and happy too help us.

Fantastic evening, and the service from Daniel was 5*. Thanks for making us both feel so welcoming and comfortable. Food was beaut. Will definitely be back again!

Service was quick, Shae was absolutely lovely, and food was great. Would definitely come again, just for fun

Shae has been an amazing server, friendly and attentive and Tom is the best cocktail mixologist. Thank you so much for making our evening great food and cocktails highly recommend ☆☆☆☆☆

Props to Shae for being a leg-end, sorted us out no questions asked. Also we like your name Give her the bottle of wine or we will buy her one That is all. Also noice food

Served by shae and it was a good experience very nice and welcoming food was decent and filling would come again

We booked the bottomless brunch for a friends birthday 🥳. I’m always quite perplexed with the term “bottomless” either it is or it isn’t! Long waits for cocktail orders and 2 hours isn’t long when waiting 20 mins for a refill. So TGI, either don’t...

Nice, good food. We ordered starters and main dishes. All was tasty .Very friendly staff, thank you Lisa.

Great service by Dan who was friendly and attentive and lovely food!! Only negative is that we couldnt stay longer as we had to get home!

Whilst we usually have a good experience here, this one didn't meet the usual standard for some reason. It was busy and our server was doing her best in her first week of working here however, it felt as though she was rushing around as...

Great evening in TGIs in Stoke on Trent. Special thanks to Dan. He really made the night. Only downside is the price, it’s quite expensive, but we definitely enjoyed it so thanks again!

Our server Dan was friendly and made us feel welcomed. Our food was on time and the bubblegum Daiquiri is to die for. Will definitely return.

Over all not the best evening the food was nice but they seem to really struggle with steak, had the THE ULTIMATE AMERICAN GRILL and it was nice except it is supposed to come with a 4oz steak and mine was at least 3oz fat,...

Food was great and the bubblegum cocktail is tasty. Our server Dan was very friendly and patient, can't wait to visit again

Lovely food as always! Haven't been for a while so only downside was I was looking forward to the golden gate ribs which have now unfortunately been taken off the menu. But otherwise no complaints! And great service

Waited 20 minutes on a glass for wine, 30 minutes to order. When food came it was dry and bunt. One meal didn’t come and arrived 20 mins later. Whole meal was painfully slow. Staff seemed to avoid eye contact and avoided as they knew...

Where do I start? Got sat down then waited about 10 minutes for anyone to come up and take my order for food let alone just a drinks order. After 25 minutes I went up to the bar to chase up where my starter was...

Great customer service and lovely food. Visited earlier this week and was served by Emaleigh who was very helpful and polite and she really did go above and beyond to make the dining experience a really positive one by answering any questions regarding the menu...

Me and my friends went out for a few drinks and some food at tgi’s in stoke and our waitress Emaleigh gave us really good service, made sure everything was okay with our meals and drinks, will be coming again!

Went there for some food before going cinema, waited at least half an hour to get served, other tables around us came in after us and got served before us. Ended up walking out for this reason. I get it when you have to wait...

We dont have TGI fridays in cornwall so wasnt sure what the set up was, the staff wrre so helpful and friendly, made a special day even better, they made sure we were looked after and our server went above his job, we had a...

Had an amazing night at TGI fridays and our waitress Carli was wonderful! Very polite and nice girl!!

Visited on Friday with my fiancé. All I can say is wow! the team there have improved massively since my last visit. Food was incredible as were the drinks and the management took their time to come and make conversation aswell. 100% recommended

Our food was not great I had to send it back I had the chicken fajita and it was disgusting but the whole meal was rescued by the incredible customer service by Dan and the absolute phenomenal cocktails made by cam, the cocktails were some...

Absolutely horrendous, food cold, no service, staff totally showing no interest. Will never go again, highly recommend avoiding this one

Shae was a lovely and helpful host and declined our offer to clean up after our very messy 10 month old. A lovely evening

Lovely lunch here, our food was delicious. Kids meal was really good too, perfect temperature which is rare normally places bring it out far too hot for the little ones. Great service from Shae, thank you! We will be back again.

Had a great experience. Food was lovely. Lovely service from Shae. She was very friendly and welcoming.

Spur of the moment visit, Great food as always and fantastic service from Shae very pleasant And efficient

Had a wonderful time… wonderful waitress shae will be coming back soon… drinks were amazing food was even better

Lovely food cooked perfectly and very tasty! Some great new items on the menu well worth trying. Service was excellent and speedy Shae our server was very accommodating and friendly and a credit to the whole restaurant.

Had a great time with Shae as our server who was great. Very friendly and knew what she was doing. Very helpful

Lovely food as always. The service we had from Shae was fantastic! Her food recommendations were great

Very nice meal as usual! Little bit pricey but very nice nevertheless. Served by Shae, who was very pleasant and couldn’t be more helpful. Will definitely be coming back again!

We really enjoyed the experience. The food was delicious, great flavour and didn’t have to wait long at all. Service was fantastic, Shae was a great host, very polite, bubbly and friendly. Would definitely recommend and will be visiting again soon.

Amazing good as always, but we have a lovely member of staff serve us, Shae was a credit to the evening, she was super friendly and patient as we were very tired customers 😂 we look forward to coming again! Thank you

Awful meal, starters took half an hour to come and were cold, burger was cold and over cooked! Go to tgi regularly and would not recommend this one!

I am extremely disappointed with my takeaway I collected today from your Hanley restaurant. Firstly I pre ordered my food which I was told would be ready for 8pm however, I had to wait another 25 minutes for my food. Once I collected my food...

Had a reall nice time at tgis. Our food was very good and our server Shay was very helpful and friendly to us and got our food out to us without us having to wait to long which was great cos we we're really hungry...

had a lovely meal at the stoke branch, tianna was our server and accommodated us really well. definitely will be returning!

Myself and my partner visited TGI Fridays in Hanley a couple of weeks ago. Lovely greeting at the door and taken straight to our table. The service was second to none, our waitress Emaleigh was more than accommodating, she was happy to offer her advice...

It was my mother’s birthday and we decided to take her to TGI Fridays in Stoke on Trent because she has never be there. We arrived and had to wait for about 8 minutes at the door before a member of staff came over to...

I went tgi Fri up Hanley today for my son's birthday. We had a lovely meal and our hostess was called Shae she was lovely, friendly and very helpful. We both really enjoyed our meal there earlier today.

This place has gone downhill. Myself and a group of friends often meet here to catch up. The Sharing starter was average. The mozzarella sticks seemed to be missing a lot of cheese an essential component. My main was served 5 minutes after everyone elses....

Well it was a Saturday visit 😂 Another chain we visit regular, we've not pushed the boat out this weekend, and tried local restaurants, just stuck with chains we normally have good food, service with across the country. Nothing wrong with the service, not perticular...

Still waiting fir two replacement meal's, for over 14 month's ago!! Can The Manageress reply Please? Or maybe The head office!!

This place has gone down hill. Just a fast food joint nowadays. No real choice of lager. Think they should have at least a couple of well known option. Their root beer brand was awful Too many items on menu not available. Coffee machine broken...

We booked in around 3 weeks ago for 15 family and friends for my daughters 30th birthday so they had 3 weeks to make sure they could take 15 people .....we arrived at 4ish there was no one to greet us but we found someone...

Awful experience. First visit, would never go back. On entry there was no one there to seat us. Waited for about two minutes then had to go and look for someone myself by speaking to one of the chefs. When someone eventually came out he...

Don’t really like to post bad reviews as a lot business’s are struggling atm but this one should be shut down. Six of us went for a meal, booked in advance. Venue: The place was mostly empty and freezing cold, we needed to wear our...

I can’t actually comment on the food here, and looking at the other reviews on that’s probably a good thing! Booked for a birthday meal but walked out after being seated in a freezing restaurant. When we complained we were told the heating was broken....