The best restaurants in Malvern Hills West Midlands

Lovely well cooked friendly unhurried chippy

A cosy, unpretentious pub, we ate here on 3 occasions during a week's stay nearby and experienced a warm welcome and friendly and efficient service each time. The menu has plenty ofl choices, including vegetarian/vegan options and we enjoyed all the meals we had. There was also a good choice of drinks on offer, including 2 locally brewed cask beers. Would definitely return on future visits to the area.

Excellent vale brunch menu at fair prices Benedict range all under £10 American Stacked pancakes with smoke bacon and maple syrup one of the best I have had Good quality coffee range Great tastes, service and value Highly recommended and will be back

Stayed for two nights with a group of car enthusiast. And a great weekend it was thanks to Dan and his staff. Excellent location, good accommodation, relaxed atmosphere, catered for all changes that you get from a mix of 20 people and excellent food for everyone served efficiently. Many of our group have asked to come back next year. It was a 5 Star stay but: I so wanted to give the hotel 5 Stars but the pre-booking and customer contact services are woeful. Various people in the group contacted the hotel with queries and changes and were regularly faced with answerphone messages which were not responded to. We had one couple wanted to stay an extra night and could not raise anyone to make the booking. One couple had to cancel but could not get anyone to pick up the phone or respond to messages. If a manager/owner reads this, your excellent staff deserve better than this. They all worked so hard to make our stay so enjoyable but there jobs are at risk if you cannot sort out your customer contact services at the front end.

We often go to Burford House Garden Centre as the plants are good quality and my husband likes looking around the garden. In recent years under the current owners the place has picked up but a lot more needs to be done I feel. I went in the cafe for a mid morning coffee as we normally do and found a table, which like most of the others needed a good wipe. I watched as one table was cleared but did not get a wipe, and most of the other tables still needed clearing when we left some time later. I went to ask a lady who looked like a manager, for serviettes as the dispenser was out, and she directed me to another condiments area, that dispenser was also out, in fact of 4 serviette dispensers in the cafe only one had serviettes in it! And members of the paying public were wandering around like I was looking for serviettes! The teapot I had my tea in was badly tarnished and looked dirty and I think the whole cafe could do with a good clean to be honest. Come on Burford House your customers deserve better than this!

Very good food and atmosphere excellent service from staff. An ideal meeting place for families or friends. Good-sized outside play area for children.

Made to feel very unwelcome And felt uncomfortable. Did not finish my drink. Won't be using this place again in future. Do not recommend

We called in one early evening for fish and chips whilst on holiday near Tenbury Wells. The fish was tasty and juicy and there were plenty of chips. Good price, too. We have already booked another holiday for next year so will probably call in here again.

Disgusting service. Menu options limited based on the fact they don’t have half of the ingredients…. ‘Waiting for deliveries’. The staff in this shop are rude. The management accept no responsibility for anything and make excuses. They don’t value their customers as they once did.

Very average, quantities in some dishes leave a lot to be desired (lamb!). Desert options poor. Saving grace was the drinks menu. Wouldn’t recommend.

Ordered a takeaway, got there early so paid for food on card which was £69. Decided to have a pint while we waited, was told there is a minimum spend of £10 for cards. Reminded time we’ve just spend £69 on food, if it’s such an issue, refund me for the food, add on the drinks and then I’ll pay for it all together. Was told no, and that to spend under £10 there would be 50p surcharge. Firstly, Mastercard and Visa don’t allow merchants who use their services to set minimum spends so they’re going against the contracts they have signed with these businesses. Secondly, adding surcharges for not meeting a minimum spend is illegal. I didn’t have the drink, reported to tracing standards, won’t be going back. Food was average and overpriced anyway

There seems to be lack of evolving the food in all their cafes. Same bog standard stuff. Get the plant based stuff on sale.

Used to use all the time but they have really gone downhill, the food is bland with flavour, we had sweet and sour chicken and the chicken had a strange taste, it was not flavouring. The chips tasted like they had been cooked around 3 times or left out then cooked as they were very dry. Prawn crackers were very greasy and the pancake roll was running with grease. They don’t seem to have any consistency with their cooking anymore. We won’t be returning customers and I’ve heard a lot of other people are saying the same, there are much better places in Malvern with better quality and value. Sorry Maylink, it’s time you close all your doors.

Easy to order online unexpected discount and only £1 for delivery. Food arrived well within time scale, delivered by friendly, courteous gentleman. Mixture of dishes including, lamb, chicken, vegetable, naan. All were very good quality. Next time in the area would definitely try again

Decent takeaway food-wise but on a Saturday it’s almost impossible to get them to answer the phone. It just rings out. You try again and it’s busy. Try again, it rings out. This evening I’ve tried them 10 times without success trying to place a large order. Literally giving up on these people and taking our business elsewhere. Message to the takeaway…..GET MORE STAFF!!!