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Outdoor
The best restaurants in Malvern Hills West Midlands
282 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

1430 Opinions in 2 websites
Placed our food order waited 25 minutes, the food came and we had brown bread instead of white like we asked, I asked for no red onion chutney and it had just been scrapped off the bread so I could still taste it and the chips that came with it was such a small portion only about 10 chips. The food was also stone cold. We didn't complain as it was too busy and I didn't want to wait. I would not recommend this pub for food.

154 Opinions in 2 websites
Stayed for two nights with a group of car enthusiast. And a great weekend it was thanks to Dan and his staff. Excellent location, good accommodation, relaxed atmosphere, catered for all changes that you get from a mix of 20 people and excellent food for everyone served efficiently. Many of our group have asked to come back next year. It was a 5 Star stay but: I so wanted to give the hotel 5 Stars but the pre-booking and customer contact services are woeful. Various people in the group contacted the hotel with queries and changes and were regularly faced with answerphone messages which were not responded to. We had one couple wanted to stay an extra night and could not raise anyone to make the booking. One couple had to cancel but could not get anyone to pick up the phone or respond to messages. If a manager/owner reads this, your excellent staff deserve better than this. They all worked so hard to make our stay so enjoyable but there jobs are at risk if you cannot sort out your customer contact services at the front end.

110 Opinions in 2 websites
Avoid this pub and the brewery that owns it. They ripped me off, HMRC have been informed about the way they operate and pay staff cash to avoid paying tax and national insurance. Tye kitchen is in a terrible state not fit to serve food. The police are watching the pub due to drink drivers constantly drinking in the pub and the. Driving home. I urge people to proceed with caution

282 Opinions in 2 websites
Wanted to charge me £5 for a portion of CHIPS £3.50 because I only had a card to pay. I run a business with card services and know that's an absolute RIP OFF!!! The card charges are pittance and the profit on them chips is huges We were a group of around 50 in Upton for the Folk Festival and most went to this chippy but that £1.50 will cost you dearly in the future. I'll make sure everyone knows your RIP OFF merchants

201 Opinions in 3 websites
Had booked for dinner advising them in advance of our food allergies and intolerances. Whilst we couldn't have the exact menu the chef created two courses for us that were tasty, excellently presented with great friendly service. A really nice place to eat if like us you are seeing a matinee and an evening performance. We also had lunch that day when the restaurant was fully booked but we found a seat in the lobby and our lunch was brought to us with no discernible delay due to their business. It is so good that we will ensure to book a table for lunch next time. A really extensive menu for lunchtime.

58 Opinions in 1 websites
Ordered a takeaway, got there early so paid for food on card which was £69. Decided to have a pint while we waited, was told there is a minimum spend of £10 for cards. Reminded time we’ve just spend £69 on food, if it’s such an issue, refund me for the food, add on the drinks and then I’ll pay for it all together. Was told no, and that to spend under £10 there would be 50p surcharge. Firstly, Mastercard and Visa don’t allow merchants who use their services to set minimum spends so they’re going against the contracts they have signed with these businesses. Secondly, adding surcharges for not meeting a minimum spend is illegal. I didn’t have the drink, reported to tracing standards, won’t be going back. Food was average and overpriced anyway

44 Opinions in 1 websites
Having waited in a long queue, on reaching service point was told "we are not doing any more hot food" at this time hot food was still being taken out to tables but at 1.30 someone obviously decided no more orders were being accepted, staffing levels were high at this time, families were arriving for lunch, there was no sign at the entrance stating there was no hot food to save you waiting in a long queue before you were told, when I queried the situation with the manageress she simply shrugged and said "apologies for that" in a very non apologetic manner.m As a family we will not be returning here and as a regular M&S customer feel that for some time now your cafe at the Malvern store has fallen way below your usual standards.

36 Opinions in 1 websites
Ordered a Chicken Sawalla.Chicken was tough and dry,obviously batch cooked many hours before. Plain naan cold and chewy.Nasty,tasted grim!

28 Opinions in 1 websites
Decent takeaway food-wise but on a Saturday it’s almost impossible to get them to answer the phone. It just rings out. You try again and it’s busy. Try again, it rings out. This evening I’ve tried them 10 times without success trying to place a large order. Literally giving up on these people and taking our business elsewhere. Message to the takeaway…..GET MORE STAFF!!!