The best restaurants in Herefordshire, County of West Midlands

Had the burger. Nice chunky chips. The patty had an odd texture and not much flavour, supermarket Aberdeen Angus burgers have more flavour and juicier. Uninspiring Lettuce leaf and heap of onion relish was disappointing. I liked the decor and Butty Bach is a decent pint. Also really good service. Could be better, needs better ingredients and a little panache.

Very slow. Food was not nice. Cold, soggy chips. Kids meals were pathetically small. I'll go to maccys next time

Well I don't quite know where to start !! Disappointed and angry doesn't really cut it..... My mum had arranged for us to go to the Bay Horse Pub this afternoon for afternoon tea as it's my birthday tomorrow, I've never been so disgusted, we've been to a few different places for afternoon tea at roughly the same price, 15pp so you sort of know what to expect,but this was shocking it was so bad. They brought out our pot of tea and then we had to wait first of all for 20 minutes until they brought out the food. They shouldn't of bothered!!! The silver tray was rubbish,no napkins or dollies etc..underneath the food and a dust/cobweb/dead spider hanging from it. To look at the food in no way was it pleasing on the eye, there was no " ooh this looks nice,there's lots of choice" it didnt make you look forward to eating it, I was gutted when i first saw it. They brought out the tray and we thought it was for one and they were going to bring another,but no,that's meant to be for two !!! It was so sparce.. 3 fingers sandwiches each, shocking, the bread was doughy where you know its been frozen then defrosted, horrible, The salmon sandwich was cheap, totally different colour salmon around the outside of it, hard and crusty, vile, so none of the awful sandwiches were eaten. The middle tier was even worse !! There was a mini quiche, that had been warmed either in micro or some other contraption, but the fact that a mini quiche was cut in half so half each is terrible !!! A soggy, cheap sausage roll that had been heated up, greasy, horrible, again, nothing on this tray was home-made, all shop bought. The top tier where all the goodies go , well I don't quite know what to say about that. I've never seen such poor desserts on an afternoon tea tray before. A shop bought, small scone, hard, full of bicarb, with a shop bought tub of cream and little pot of jam. ( the jam was the only descent thing) and a shocking small piece of shop bought victoria sponge !!! That was it !!! I spoke to the lady owner and aired my concerns about the cost for this and disappointment at it to be told " We've never had complaints before as that's what we always serve " Really !!!! I somehow doubt that. So she then offered us a pub dessert after if we wanted it, free, ummmm..... My mums a diabetic so she had to eat something as she was feeling a bit off, so she nibbled half the sausage roll, ate 1 piece of the naff quiche, and half of the measly slice of victoria sponge, but that was it, I couldn't touch it, I didn't want too, I was so angry. Angry that my mum was expted to pay £30 for that, angry that I had to send her to the car really upset as she thought I'd be upset as it was for my birthday. So once mum had gone I went and had another word with the lady owner, I told her it wasn't acceptable and how bad the food was, along with the presentation of it. To be asked if we still wanted the free desserts !!!!!! Bloody No !!! So mum ended up still having to pay £15 pound as she nibbled them couple if bits, disgraceful. It felt like they weren't interested as they had paying customers their buying meals, spending more money, so a stupid afternoon tea really didn't matter. So we've came home, mums still upset, I'm still angry 😡😡 we certainly will never go there again , I don't recommend for afternoon tea at all, don't waste your money !!!!!! 😡😡

Worse experience ever. Got so poorly from here never would I order for here again. Food was cold on arrival and stuff missing also but getting food poisoning was by far the worst.

When booking we thought we would have a lovely meal and high quality cocktails.. well what a disappointment. We were told at the start that they needed the table back before 8pm which was fine as we arrived around 6/6:30 which is plenty of time for cocktails and some food however, it took about 20 minutes to get our first round of cocktails which came one by one and by the time our food order was taken it was 7 o’clock. It then took 30 minutes to bring another round of drinks and our starters which were nice. At 7:45 we had empty starter plates on the table and knowing that we needed to be out before 8 it was going to be a push. We asked for another round of drinks and was told ‘no’ because the table was needed! This was BEFORE our mains had even arrived! Eventually the mains and next drinks arrived and the food was okay. The steaks were cooked well but had chewy bits through them which isn’t the chefs fault, the chip bowls contained about 6 fries in each in which we returned and received some more. Lastly, we finally had ordered 2 last drinks and one was a margarita.. well it contained no tequila.. which is a main part (especially when the recipient is a bartender himself 😂). We will not be returning

This is a fantastic pub with excellent owners...the pints are great and priced well. This is my local and favorite pub as it is a very calm environment. They do have excellent music events on which I have attended. From a range of acoustic nights to DNB. They have also just started Sunday roasts 12-4pm. Myself and my friends had a big roast and it was FANTASTIC! WOULD DEFINITELY RECOMMEND! 😁

Just the worst. I don’t know what has happened to this place. The drive through queue is always so slow. Not a bit slow, like always 30 mins +. We have been sat waiting for nearly 45 minutes. Oh, and you can’t turnaround and leave the queue. Once you’re in the queue you’re stuck in the queue, turning around is impossible/not an option

Got a medium Donna and chips that was correct but then ordered a large chicken nuggets and chips (should be 10 nuggets) I got 5 nuggets and then I orders the large onion rings which I think was 10 and only got 5 whole rings one half a ring! Service was mid and the food was mediocre. Not the best place to go.

I stayed here last night with a lady friend snd I really enjoyed it. This is such a quirky little hotel with bags of charm. Definitely one to experience rather than me trying to explain it to you. If you like things a little on the eccentric side then this is for you.

Old place, they told us that they were going to renovate it, the accommodation cost 80 and they don't have many, clients have a side access.

Excellent staff, friendly locals, juke box is a massive plus and a good selection of drinks.

Wow! Such a beautiful pub in an idyllic setting. My husband and I had the delicious Pate to start followed by roast beef which was second to none. I cannot recommend it highly enough. We enjoy our Sunday roasts and this is hands down the winner in our opinion. Well done and thank you to all the staff 👏

Really poor, disgusting food and quite frankly bad customer service.

Having had good meals at this pub previously! we were very disappointed with our sirloin steaks, which were difficult to cut with a steak knife and after chewing my mouthful for what seemed like ages! making little progress I had to take out and leave on the plate, (there was no gristle on the steak) with the rest of the stake! When the server came by and asked if everything was OK I had to point out that it was hard to cut with a steak knife and as difficult to chew! the server returned and said they'd knock off the price of the steaks! we came to pay and weren't sure of what 2 meals at £21.00 was on the bill, and we were told the rest of the meal which was a small portion of chips and tomatoes and a sauce which stayed on the plate with the steak my friend's steak wasn't good either same problems as my steak, he sent the chips and tomatoes back!! but kept the steak for his dog!!! It was in my opinion silly to charge us for the chips and tomatoes as I wasn't going to write a review! but when they charged us for part of the meal and our evening was ruined and had to go home and make something to eat I'm afraid this pub has gone down in our estimation and we won't be returning for another steak!

Had a great experience at the Burton Hotel, friendly greeting from the staff, enjoyed my meal and great service, warm atmosphere. Would highly recommend a visit and stay.