The Golden Galleon in Herefordshire, County of

three hours late! food was stone cold with bits of dry cheese sprinkled over. absolutely revolting. terrible customer service. just eat kind enough to give me a full refund for this hellish service. would never recommend

Never again , we live 5 minutes away and it took about an hour and a half to deliver , food quality was terrible, first and last order from them

Order no delivery. No contact with driver and Golden.

The person that delivered this didn't have clue where he was delivering to he was unhelpful as the person he was delivering to is blind he wasn't very friendly at all

delivery time was changed four times despite putting asap

Food great but delivery shocking. Took 1 hour 45

Food was amazing and hot!! Definitely recommend ☺️

part of the order was missing and the food was cold. first time we have had a bad order from here 😔

always amazing food from here. quick delivery, friendly driver

Food was lovely and hot. Enjoyed it thanks

Got a medium Donna and chips that was correct but then ordered a large chicken nuggets and chips (should be 10 nuggets) I got 5 nuggets and then I orders the large onion rings which I think was 10 and only got 5 whole rings one half a ring! Service was mid and the food was mediocre. Not the best place to go.

Took over an hour to arrive since placing the order again

Most Fridays Fish&Chip night. Always used Golden Galleon. Consistently good Chips and service

The meal was wonderful and the delivery

Ordered food at 4:45 and it was delivered at 7:03. I’m not sure why it took 2hrs 25 mins to deliver chips. The delivery was delayed at least 3 times on the app. I tried to ring the shop multiple times but no one answered

Writing on my partners behalf but he had just been to gallon to get a large kebab, battered sausage and curry sauce. They gave him a regular kebab and forgot the rest of his order, so my partner said about the missing items the staff said that he didn’t ask for a battered sausage and curry sauce even customers had said that he did order them. They then gave him the correct order but not the right size kebab again 🙄. The staff member that went to make another one wasn’t wearing gloves, sneezed on his had and proceeded to make the food without washing his hands so my partner just asked for a refund. They were all very rude about it. None of the staff was wearing gloves which made me think, I’ve never seen them wear gloves or wash their hands when I’ve been in there.

Quality from the Golden Galleon the best in Hereford!!!

Food is great. It is easily one of the best chippy's in Hereford.

driver was very good even checked the order number was correct. not had that happens in mouths

sometimes I think the drivers need to be given clear instructions as to where people daughter great food

Need a refund no fish with our meal

We ordered food around 6pm got delivery 19:30 terrible

Took nearly 2 hours to turn up from little more than a mile away. Cold fish and the chips were clearly heated from earlier in the day. I was a frequent customer but will no longer be using them nor any of these awful delivery apps

the time kept going on for the delivery time

Tryed to give me a kfc when I didn’t order it didn’t give me the food and just drove off

great food very filling and large portion sizes too

Always great service,reccomended.

delivery time was changed by 1 hour

I ordered at 8:20 and my delivery time was addin on 10 minutes every time for an hour and got delivered for 9:40 I’m not happy my food is cold and I’m annoyed that when I tried to contact the restaurant no answer and no way of getting a refund.. again I’m not happy with my service

Twice I’ve been for a steak and kidney pie and chips, both times got home to find chicken and mushroom! Decent pie but not what I wanted

I ordered at 17:25 and it didn’t come until 7:15

chips was warm and donner meat was cold

I do not recommend. You wait 3 hours for food and it arrives cold.

Wish I could use the 20 per cent you keep sending me on a Tuesday.though

wrong order and not answering the phone

ordered food at 17.12 not delivered by 19.30. had to then ring to which no one answered i then went and collected my order with no delivery charged reimbursement.

impressed with time , food was still hot , lush

Food was stone cold, wasnt what i ordered online. was given a can not a bottle when I ordered a bottle. Was an hour and 20 mins late.

Portions seem to b getting smaller for the money u pay

the food was delicious as always and the delivery driver was amazing

The Chicken Meat and Chips from the Golden Galleon was absolutely lovely and highly recommended. It arrived on time and the food was plentiful, lovely and hot.

chips wasn't cook enough amd curry sauce was cold

Cheap but can't keep track of a queue, if you aren't the only customer in the building don't bother

Over a hour & half to get my food not very good

Delivered hot and was very tasty

won’t be ordering from here again absolutely disgusting, chips were fine burger tasted stail And sausages tasted awful

was not impressed that items were missing from my order

Asked for a plain burger no sauce, no cheese or salad and I received a burger with it all

driver dumped on the doorstep and wouldn't bring it to the window. Terrible attitude.

haven't received order at all!!!

The new veggie burgers are not good, tasteless and chewy. The old ones were better

the driver was just perfect polite and I'm very happy

Good choice of food, delivered on time by friendly driver and very tasty food. Thank you.

I had chips and chicken burger missing i rand spoke to 4 different members of staff they kept say me go collect I can’t get there then they said I never ordered them when I did I have proof then the last one number 5 staff member put the phone down on me Disgraceful customer service none of them wanted to take Responsibility for the items missing then said I hadn’t ordered them they were rude

Food was all cold through it straight in the bin

still waiting for food not here

Guys in here are great. They're in town but I go out of my way to come here. Cannot fault them. Fish is so cheap and tasty compared to the competition!

Food wasn’t as nice as Normal is chips wear horribe curry tasted off and so did the fish

cold food and late delivery not good

after the food being 50 minutes late we had to phone the takeaway and they said it had been delivered but would look into it, they called back about 5 minutes later and said the food would be with us in about 15 minutes which it did finally arrive,

They don't answer the phone. Food is late and over cooked. Always full of drunks

delivery girl apologiesed for being late chips were warm ,battered sausage was not fresh batter was chewy.

Fish and chips stale, obviously left over from lunch. Won’t be ordering again

Food was ridiculously late, we tried to call the restaurant 14 times but no one could be bothered to answer. We’d actually gone out to get food from elsewhere when the delivery did actually show up. Food was cold and disgusting.

never showed up, not answering the phone. no one to contact to resolve!

wrong order. when i rang them they just said sorry then put the phone down.

I didn't recieve my drink from the mixed meat and chips meal

Good value for money, excellent friendly staff who are always happy to help.

Had a Donna kebab sat night 14 .4.24 has food poisoning been ill for 4 days bad stomach an not stop going to loo. Normally a good place but will not be using again after this

My food didn’t even arrive and then when I rang to question it there is no answer. Awful service

went to wrong place first then took ages coming to the right place. was cold and nan bread was rock hard i couldn't eat it. it was all cold and horrible I put it all in the bin

Fantastic tasting food had by all. Burger was amazing. Thank you for a lovely meal.

Great food and service, thank you.

Asked for no sauce on daughters food came with hot chilli on apart for that it was ok

the food was disgusting- swimming in grease and freezing cold

ONE OF THE FEW PLACES I CAN ACTUALLY ORDER KEBAB FROM AS A NON-GLUTEN EATER! A separate option for kebab meat and salad. No further options for chips or bread required, no phoning the place to say "I want to order this but please take this off". I could have cried of happiness. Ordered via takeaway. The lovely lady on the phone answered my very trivial question with the most politeness you could expect from an employee. The food was amazing when it arrived. Moist, flavourful chicken and doner kebab with no gristly, shriveled or dry bits. The salad had a tasty mixture of fresh crunchy variety. No basic iceburg with one slice of depressing tomato and half dry cucumber. Everything was fresh and so, so lovely. The crispy, spicy chicken wings and mixed kebab wrap went down a treat with the others. The chips were reported to be "nice tasting and not full of greasy rubbish". Amazing. Thank you.

Best kebab and chips I’ve had in a very long time. The salad was crunchy and fresh. Shall be ordering again. Delivery driver polite and friendly

If I could give 0 stars I would. 40 quid takeaway and all we received was the chips plus extra chips. A free bottle of pop received with the fish 30 minutes later is not acceptable when the chips are now cold! What a waste of money and time. Kids are now refusing to eat as the chips are cold.

Times keep changing and getting longer

this order hasn't arrived! the restaurant won't do anything and I'm still waiting to hear from just eat! waited an hour and a half for the driver to say delivered when it hasn't been!

Still good value for money from the restaurant but Just Eat always deliver late so order for 10-20mins before you want it.

Placed an order at 3.30pm for delivery at 5pm, Food hadn't even been prepared at 5, called the restaurant at 5.30 to find out what was going on and a driver wasn't there to collect it! You'd think pre ordering would be beneficial, on this occasion it was not, food arrived at 5.45.

Driver bought wrong order to start with then took over to get it changed at restaurant so waited over 1 1/2 hours for order in the end restaurant rang onece then ignored calles when tried to chase our food

Slightly beats the app , 2 mins

wrong order and was late will NOT be ordering again from this restaurant!!!!

Horrible customer service, came with the wrong drinks. All they told me was that they can give me a free drink next time I order from them. Food was greasy, and like warm at best. Chips were stale and the kebab meat was dry. Ordered a large but felt like a small. Place is a rip off.

the delivery took 1hour 50 minutes from time of order till arrival. And it was over an hour from the first delivery time

Although a little late, food was hot and tasty

my pie was OK, chips was slightly warm

The best fish and chips, hot, crispy, tasty, The hottest delivered food I’ve ever had, excellent

Great meal, delivered hot and tasty

Best fish and chips in Hereford

Perfect. Quick delivery, hot and delicious. Thank you. :)

chicken wasnt cooked in my kebab

Not happy with how the driver spoke to me he was banging my door very badly aswell

Food was cold, very disappointed

Over an hour for fish and chips. batter wasn't crispy, instead a bit stodgy. Chipshop curry sauce which is dull (wife's choice). Chips were the same as anywhere else. Well done for being average :)

Asked for just lettuce and cucumber on the kabab but got onion and tomato so now my daughter doesn’t want her dinner need to read notes

I asked for a delivery not a collection

Great tasting food, nice and hot