Mr. Chips in Herefordshire, County of

Really poor, disgusting food and quite frankly bad customer service.

Did not care that their delivery driver stole our delivery & did not offer any kind of help. Very rude, all round disgusting

I only ordered 2 battered sausage and 1 cone of chip at 5pm. at 6pm(1 hour later the app said they were still preparing the meal, phoned them and they said the driver had not yet turned up. at 6.50 pm (1 hour and 50 minutes after i had placed the order) it arrived with a driver who said he had be given the order at about 6.40 (100 minutes after I had ordered it.

Staff were rude and lethargic who priorities delivery drivers rather than collection customers- therefore we ended up waiting 20 minutes. When we came home the fish was such bad quality that It was basically disintegrated. Terrible service, terrible food, terrible price. Never again Mr Chips- a truly awful experience!

Great early evening snack. Fresh cooked chips and a table to eat them on gets a big thumbs up. I heard from friends that since ex-mayor Williams days of ownership and selling Mr Chips that this place had gone downhill so I decided to give it a try rather than go over the road to the Galleon. I was not disappointed with the service and quality. What detracts 5 stars is the stream of deliveroo/ just eat drivers hovering around the counter like vultures and barging through customers waiting for their food. Maybe a hatch from the till area outside like some other establishments that I have seen would do.....

Called in to get some chips after the football Tuesday night and had the worst chips I have ever had. They were undercooked, very pale in colour and the chips were very soft outside as well as inside. Value for money ...no way would Igo again ...no chance.

Lovely, fresh food. Fish cooked beautifully with light, melt in your mouth batter. Staff were friendly and professional. Ordered small cod but was enormous. Great value. Would recommend.

terrible Service waited over a hour and a half for 3 chips and 2 curry sauce absolutely outrageous terrible would advise don't eat here or order from here

No chicken in curry and chip when ask for chicken and curry and chip bit this is first time this has happened

The Best Chips In The Country! EVERYTIME!!! Usually 10/10 hot, tasty and a great price. Cone of Chips £1.00 absoulte bargain. Would pay much more as they are always great quality. Even on a quiet day they are at the worst 7.5/10.

Had a just eat order and it seem driver was late so mr chips delivered it himself to platform 3 of train station. I had tight turn around 10mins so this was really appreciated. Excellent thanks

Lovely friendly staff and super fish and chips 🍟

the last 2 times I ordered the pensioners fish and chips the portion sizes of both the fish and the chips has vastly be reduced, The manager has told me he as told his staff, to reduce the chips down to a cone size, and the fish size is now about 2/3rds what it used to be, but they are still charging the same price.

Ordered food, took 2 hours to deliver, on just eat it said 30-45mins. bossman said he'll deliver me a free kebab today, it's been 1.5hours just rang him and he said tomorrow, POOR SERVICE

The people were very friendly and the portion sizes are outstanding. Really impressed with quality too

Friendly staff nice food there chicken meat an chips are amazing an the curry sauce is so tasty hot chips an the kebabs are brill will defo be coming back good prices kabab chips an drink for 6 pound its great an good sitting area

Lovely food on time and a good price, definitely use them again

Phoned to place an order told to use just eat, 1hr15 later phoned again to be told order won't be coming and get a refund or pay extra for del which already done via site 🤬🤬🤬 so they had my contact number yet couldn't advise me and made me wait for food that wasn't going to sent out until I phoned and asked 🤔 obviously the customer isn't priority and left hanging

We did a big order for work and the Fish chips were absolutely tasty , the staff are very kind and when i told them the order is for a Nursing home they have even given me a discount

Messed up my order on Deliveroo. Rang them up and they resolved it instantly. Good portion sizes and tasty.

I used to get takeaway food at Mr Chips after I had worked late into the evenings as a tutor at the local art college and was very satisfied with the quality of the food and staff. I'm afraid that yesterday's experience was very different as the the quality of the food was poor and member of staff, who I hadn't seen before, rude and almost insisting that I pay cash (?) when card payment was usual. It's a shame but things change and you inevitably move on.

Ok. As long as you don't expect much chicken in a chicken curry and chips

Very nice chips, I had chips & pie, others had fish & chips, all was really tasty

Never was good quality but you didn't mind because the price was ok. No longer good value. This cost me £9.90. when they handed it to me I thought I was handed an empty box. Pretty bad.

Excellent services and customer friendly

We are all aware of how much things are costing now and Mr Chips remains great value for money. The chips and chicken curry are great.

Well thought I would give them a try as I normally go over the road to the Galleon, I wish I hadn't now, had doner meat and chips by the time I got home, the paper was dripping in oil, and was swimming inside the container, could of filled my deep fat fryer up with what came out of it. Really need to drain off the chips or meat before serving it.

Fish and chips very fresh always

Friendly staff, easy to get served. Variety of food options Now I want some chips lol

Was second in line 2 more customers entered the shop after myself but I was given my chips last, and they were not the greatest I have eaten. Staff we pleasant

Great food & freindly staff, what's not to like.

Went here as kids wanted a kebab. And it's just average cheap kebab shop, edible food .

I used here in the lockdown for many months as my local was closed, went back to local for a year. But the prices rose there so much, came back here, always delivered hot and tasty, and 50% cheaper for the same order from my local. Best chippy in Hereford

Small order......simple.......failed to deliver correct order, which we know happens. Rang to seek an answer and take cost off missing food and off price paid, not massive, but right thing to do. Met by ' we are closed' 'come tomorrow'.... Gave order number as thought it would help the discussion... But male who said he was manager, constantly said see me tomorrow, we are closed. In short, not interested. In the world of what we are all going through, not major, but we have always had a good service and food, this was not good and the 'manager' was not interested. All note. This is £20 worth of food?? Value???

Best fish and chips in hereford

Good quality food 👌 but service could be better 👉🏽

delicious food 👍 excellent service

Always friendly and try to get the food to you quickly as possible and good standard

Lovely fish! Could not believe size of fish! Lovely chips.

Ordered through just eat and order didn't even arrive, rang Mr chips and they just said to contact just eat as its nothing to do with them, yet u go through just eat and u have to email them, they will probably reply next year. Talk about fast service. Don't go to Mr chips and definitely don't order through just eat. Ridiculous

Ordered for the 1st time from here & it was absolutely lovely me & hubby couldn't eat it all...I had mixed meat salad & chips & hubby had donor kebab which was tasty & generous portion nice & hot to

Had an issue with the JustEat delivery Driver, he had given us the Wrong order. Tried to flag the driver down as he was driving towards me, flashing the receipt. Just drove off. Mr Chips staff were amazing and fixed the issue, we did have to go pick it up, but i was dropping off food to my wife and daughter at the hospital, 5 stars because of the services, was polite, fast and the food was great can never go wrong with the reasonable priced meal, we are all stuffed

Cheapest place on the street and I'd still go if they weren't. Great value, great portions and very clean inside. £5 kebab and chips. 👌

Friendly staff, and food wasn't bad.

I often use Mr chips, food is really good, I love the kebabs. I would say avoid early evening as its full of delivery drivers getting their orders so you might have a wait.

Always fab service and food tasty.

Battered sausages are absolutely disgusting the sausage inside did not taste right and the batter was rock hard

Went here for a chicken tikka kebab tonight was very nice would definitely go back again chips were very nice too best chipshop experience from Hereford in a long time as rest we have tried are nowhere near as nice and waste of money

You can't beat a Mr Chips! Especially the chicken curry and chips. The entire menu us spot on but that's easily the local favourite. Awesome new refit, Shame they haven't brought back the seating area (removed because of covid) but I'm sure that'll be back soon.

Really nice food, but prices have risen quite a bit

Put it this way I will not be going there again food is not good and so rude staff need to get a hold of the business or it wilI going out of business, i now go across the road better service and excellent food and offers

Lovely food every time waiting time 20 minutes mot to bad but food is good nice and hot

Not as good as golden galeon over the road

Poor service, mediocre food. Missing items.

Usually closed after 22:00 when their opening times say open. All in all a waste of time!

Good evening geezas. I am writing to inform you that mr chips have been scamming innocent children into not giving them the correct amount of food that they have ordered. The spunky chips at the golden galleon are better than none. Will Griggs UP THE TICKS COME ONNNNN.

Fast, clean and friendly service and the food is amazing, well worth a chippy tea from here anytime. A*** would highly recommend

Ordered a donnor meat and chips, got the meat and the chips no problem but also on the side they decided to pour 30 litres of oil aswell. Thought nothing much of it but now I feel sick, no salt on chips either just air. Still ate it cuz I’m an absolute mental geeza but will never go there again. GOLDEN GALLEON ALL THE WAY!!!

Not sure what to make of this place as its gone from the greesy chip place to a more refined locacation

Thank you for your kindness when I ordered for my dad's wake. The food was great

Great place for delicious food 😋

Excellent service and friendly staff fish and chips excellent

Great service, lovely people, tasty food,fish and chips. Kebabs and burgers. I have eaten them all,and regularly go back for more

Great food. Prices can be a bit high.

Delicious kebabs, I won’t bother going anywhere else!

Tasty food curry sauce is amazing an friendly staff

Lovely fish and chips cooked just write and the staff are very friendly

Been using this takeaway ever since they opened in Tupsley many years ago and then moved to their present premises in Commercial Road. I cannot understand the negative feedback at all as I have always found the owners and staff very friendly. The food quality and quantity is excellent and in my opinion represents great value for money . I’ve tried most of the takeaway outlets over the years but in my opinion the present ‘Mr Chips’ is my preferred choice.

Every saturday, steak and kidney pie, jumbo and chips with a large curry sauce.. been the same for years.. still got to remind him....

Ordered a take away to nite we ordered fish and chips fish came swimming in grease and chips looked just like the spud had been cut and sent out without being cooked won’t be wasting my money ordering from there again I wouldn’t fed too the dog let alone myself

There are a number if take aways in the same street as Mr Chips, and this is the best. Had mixed meat and chips tonight, which was spot on as usual, my only niggle is my can of tango was so cold it had half turned to ice! Turn the fridge down a tad and will be 5* as usual

Rude customer services and portion sizes that would struggle to fill up a hobbit. I ordered a large gravy and chips. As you can see from my photo. This is most definitely not a large and the food was cold...

Very nice fish and chips friendly service

Very skingy on chicken with chicken curry and chips more like curry and chips

Food was cold and didn't get the order completely right Very disappointing

Lovely chips....mmmm def going agsin

Food is always really nice. The best chicken curry in town. Highly recommended and staff are very friendly

Staff at Mr Chips are always welcoming and friendly. Bought take away from here a couple of times and the food quality has never failed to hit the mark. Also, they generally seem to be open when other chip shops are not, which is brilliant - more happy customers and more business for them.

Really fresh, tasty chip shop food

Good value.good potion size,quality foods

Quick snack before my train home and very nice chips and decent tasting curry sauce. Just what I needed.

Best fish and chips in Hereford

Very good service helpful to get what u need

First time I ordered and will be my last part of my order was missing and the food wasn't good at all never again

Amazing chippy with a top fella running it. Affordable good food and now they deliver!

Great service and food. Very tasty be it fish and chips. Or a well filled kebab

Excellent service and excellent food if you want a Indian meal this the best place in Herefordshire highly recommend

Excellent Indian menu the staff always friendly and chat highly recommend this place thank you for the food

Decided to try this new Indian take away and I was not disappointed. The service is fast and friendly with high quality food that is really authentic. The curry that I ordered was really tasty and the sides were also excellent. Definitely going back again. 5 * !!

Really enjoyed it especially the mr chips double burger.

Visited here as part of an away day watching the football. The food was lovely. Fairly priced and clean place. Will definitely visit again next time. Had a wrap which was devine!

Brilliant service and best chippy so far in town.

A shop that can be visited to purchase lumps of deep fried spud. I popped in for some brunch and ordered a chicken curry in a dish. Mr.Chips was serving and he gave me some of his trademark banter. I went home with a smile on my face and some lovely nutritious grub in my guts. Thanks all for a wonderful experience.

Chips chips chips you get what you go in for

Great owners, looks so much better after the refit.

Would like to give half a star but won't let me, have been going here for the last couple of months and to start off with the food was really good the chicken meat was breast meat but the last couple of times the chicken has been very fatty, which shows it's not breast chicken, won't be going here again after this last experience where I brought chicken meat and chips and Donna meat and chips and had to throw it all in the bin as couldn't eat it as chicken was very fatty and the Donna meat was very spicy and also had gritty bits in, so there for you have lost another customer

Bad food chips are like they have been reheated

excellent food really nice staff and polite extremely clean shop

Tasty chips at an amazing price!

Very friendly, fresh good food and the best chips. Can eat in at no extra cost. Excellent prices. I don't like chips but if I'm going to have any then it's got to be Mr Chips