Ordered at 19:21 told 50 mins called 20:27 delay wot driver called 20:42 on its way. Cold horrible order. Phoned for refund was offered an exchange of meal. Will not use again. Small business or not expect a half decent meal!!
I have absolutely nothing bad to say about this hotel. This was my first stay in a ''next evolution style'' Premier Plus room, and it didn't disappoint! It was stylish, had everything I needed, and I had the best sleep in a long time. A Beefeater restaurant is right next door (which was also good!), and there is a Budgens store a short walk away for any essentials. I'd definitely return, I left very happy.
This place is going downhill. It’s a go to place for us for a quick bite. Our last visit the food was warm not hot (curry, fish and chips and mixed grill). It was busy as we were in peak times and could see they were understaffed so didn’t say anything, just accepted it . It was edible.
Visited again tonight 7.30pm (on a Thursday). Couldn’t find a table. It wasn’t overly busy but literally half the tables in the place were cluttered with dirty plates and empty glasses. Eventually found a clean table and sat. Ordering in the app and could hear a chap next to us complaining to his companion that he ordered a pint 25 minutes ago and not delivered. He eventually went to the bar to get his drink. Several items unavailable on the menu. Sat near the kitchen and could hear the server complains to the chef saying he “can’t send that out” looking at the food lined up that had been sat under the heat lamps in the ten mins we were there we left and went elsewhere.
The female barista needs customer service training. She was snappy, unwelcoming and not what you expect. The pastries were very dry and unappetising. All in all not a good visit and I won’t go back!
We live local. Got a take away due to exhausted from work. Hardly any food, too costly and to top it off, absolutely no taste to the food!. The tandoori mixed grill was rubbish for £15.00. The silver trays were half empty. Honestly Go somewhere else! They even wrote down my address wrongly so food was cold when it arrived.