The Crown at Wells Restaurant in Mendip

Food was expensive and not great

We popped in during a short visit to Wells. We then popped in again the following day. It's a cosy place with great staff, serving various hot and cold drinks. Food is also served. We didn't sample that so can't comment. Well-behaved dogs are welcome. Accessibility is very poor. It is an old building with low ceilings and narrow doorways. There is a small ramp to the door but it was a very tight squeeze for wheelchairs. Large chairs would not fit.

Refused service because of an egg allergy, staff not helpful, think could benefit from allergy training

Wonderful old pub/hotel right in the centre of Wells. Just popped in for lunch whilst passing through. Excellent.

Not the best experience, disorganised, unprofessional, the bar & service needs sorting out.

Excellent food and Staff very friendly and helpful.

We stayed here overnight and the staff were lovely. Had breakfast in included and this was delicious and very filling.

Fantastic rustic hotel is a great location. Right in the city centre with easy access to everything you need. Staff are very friendly, happy to chat, and happy to help with anything you need. The breakfast was brilliant and set us up well for the day. Overall a must stay if you're in the area.

Had a brilliant roast at the crown today great atmosphere and they even made all the Dogs welcome with a free roast dinner as well

My second visit this year. Very close to the Cathedral. Ample parking nearby, food is excellent - especially at their very reasonable price point! Staff all very pleasant and helpful. They had a large group booking at the time, but this didn't hinder the swift and efficient service at all. Great place to rest for lunch. Highly recommended.

Excellent dinner, and breakfast. Very good well kept real ale.

We had a family get together for lunch. Very good service, pleasant staff, tasty food.

Great atmosphere. Enjoyed our fish and chips. Loved the Hot Fuzz memorabilia

Came Here for Dinner While Staying in Wells, Did Not Disappoint, Service was Wonderful, Food Also, Would Definitely Recommend the Mussels.

Next to the attractions. Staff excellent. I had a problem with my leg and they reserved a place for us in the parking lot. The room clean. Breakfast excellent.

Fabulous place for lunch and a pint of hot fuzz.

We had a lovely dinner at the Crown -- fresh, delicious local food.

We had a great experience and all staff were very welcoming and attentive. Dogs loved their own roast dinner. Food on the whole was excellent but 1* knocked off as roast potatoes needed to be softer inside and crisper on outside, that said full marks for the cauliflower cheese. Pricing sensible.

Great pub selling a good range of drinks on tap and spirts. Hot fuzz filmed here, photos of Simon Pegg and cast up on walls along with some props from the movie. Menu choice is good and portions are generous. Food sittings are lunch and evening. Seating outside in courtyard close to Cathedral.

Didn't eat, just had a couple of drinks. Lovely pub, good service.

Super quick Sunday lunch before cathedral service. Food was great and staff were fantastic. Thank you

Good service, not much seating.

Stayed for drink and food. Great people, great service.

We had dinner here tonight. The food was lovely, really nice menu. The service was outstanding and the owner very interesting to talk to and couldn't of been more welcoming. Very impressed and would highly recommend. A lot of history around the pub and area and we loved the story behind the cast of Hot Fuzz. Lovely location opposite the Well. Thank you for a lovely evening.

Excellent place for dinner, good service and from the hit film Hot Fuzz. Lovely location

Lovely old pub/hotel with plenty of character right in the market square. Stunning views of the Cathedral. Parking available but awkward. Efficient welcome and friendly bar service. However, the room was a slight disappointment. Booked a double, ended up with a large room on the 2nd floor (14) overlooking the square but kingsize bedding over 2 singles pushed together, leaving a hard lump right down the middle of the join. This resulted in lacklustre sleep on both our parts and aches and pains the next day. The bed didn't have a headboard (see photo) just placed up against the wal. The matress of the single was infact comfortable (if we'd have slept alone), which goes against all reasons for requiring a double! Reception staff (late afternoon) couldn't do anything about it as 'fully booked' - not even offered an apology or any recompense and appeared quite non fussed. Perhaps a description should state the possibility of twin beds converted or even having a double mattress available when required. On checkout the next morning, the staff were a lot more apologetic. As for the parking, the spaces are narrow or at awkward angles. We ended up against a wall and had to carry out a 20 point manoeuvre to enter it and even worse to leave. May have been better if earlier guests had parked sensibly. Not the hotels fault however maybe better for the future to reduce the number of marked parking bays available.

Fish and chips were awful. Tasted like the fish had been bleached and the chips were beyond soggy Vwey disappointed

A first for us. Good but small menu.

I've given The Crown a low rating because of the bed and how it ruined our stay last night, the staff were good and the hotel is in a great setting. When we booked some weeks ago we booked a double room but when we got to The Crown yesterday we found that it was a twin room and The Crown had pushed the two single beds together and thrown a sheet over the two matresses so that it looked like a double bed. Upon discovering this we spoke to the manager but there were no free rooms so we had could not be moved. In the middle of the bed where the edges of the two single mattresses met was ridiculously hard and uncomfortable and we both had a terrible sleep. It really spoiled the experience and impacted the rest of our mini break because this morning we were so tired we decided just to go home instead of following through with our original plans. I would suggest to The Crown that they keep a spare double mattress in storage and when they need to push the single beds together they swap the two single matresses for a double allowing their guests to experience a comfortable bed and a good nights sleep

Had a wonderful meal and a couple of beers. There is lots of atmosphere here and the staff were friendly and efficient.

Disappointing,but friendly and welcoming staff. Great location but our room was very small and hot with no way of adjusting the temp. We did not have a wardrobe and hot-water supply temperamental. Evening meal was poor with the fish from the fish and chips clearly having been fried many times over. At breakfast, there were the same chips on the floor from two nights previously. We cleared them up ourselves in the end. We would have pointed these issues out if we had been asked how our stay was when we checked out.

Nice pub with a good range of ales

Can't speak to the accommodation, But the pub serves a great pint of Butcombe.

We stayed for a couple of nights and absolutely loved it. Rooms were really quirky and the beds were super comfy. Every member of staff was so helpful and friendly and an extra mention for the lovely Miranda and Sasha. PS good luck Sasha 🥂

Food good, service good, friendly service 👌

Nice pub in the centre of Wells. Very good food. I had the Lamb Shank from the specials board, it was incredible. This pub is featured in the movie Hot Fuzz.

What a lovely experience we all had for Sunday lunch. We reserved a table for 4 and a dog. We were welcomed straight away and showed to our table. Our waitress Sasha was very friendly and helpful and served drinks and took our order. The food was delicious and our dog thoroughly enjoyed his meal too.

The Crown has accommodation as well as a bar and restaurant, we stayed for one night and also had an evening meal there. We were warned that the car park was small and narrow by The Crown and this we found out to be true, probably the worst pub car park we have ever encountered, managed to park without losing any paint on our car. Check in was straight forward and easy, staff were blunt, not that friendly but efficient. The evening meal turned out to be the highlight, the waitress was very friendly & helpful. Food was good I had a lamb chops which were perfectly cooked. Upstairs where the rooms are is a bit like a rabbit warren. Our room was old and dated and needed a refurb. Summary, we recommend you come here for dinner, park in a municipal car park and don't stay over. oh, in terms of location it receives 5 stars as its only a few minutes walk from the Bishops palace and the cathedral.

Satisfactory food but hap hazard service. The staff seemed disorganised. Beware of the middle aged long peroxide hair waitress. Without a doubt the rudest server I have ever encountered. She must have missed the customer relations training day, because she didn’t have any!

we were well catered for but not a good start as the chairs in the restaurant were literally falling apart. It was pointed out and immediately exchanged for another one in the same state ! The meal was very average , in my case a steak but the cheese board post meal WAS very good

We were disappointed at 1st when we tried to book a table for dinner and were told the restaurant was full so we would be eating in the bar but when we were shown to our table it was in a lovely intimate little area through a gate and up a few steps. It had a fire and was candlelit and was really cosy. Our food was served quickly and was really tasty. We came on for a drink at lunch time and were served by a really lovely man behind the bar. A really nice place to eat right in front of Wells Cathedral.

We pre-booked for Sunday lunch at 2pm and our table was ready with the order being taken without any undue delay. The plated Sunday Roasts looked attractive and were very tasty. The salmon fishcakes came with a small salad. The service was polite and efficient.

Went for lunch on a busy Saturday market day. The pub was busy. Getting service was difficult—even standing in front of the counter you would be ignored. Young waitresses extremely unfriendly. Once ordered, the food came fairly quickly and it was good. The mushroom soup was especially good. It’s a shame that a pub so decorative on the outside and sporting a plaque stating that William Penn (founder of Pennsylvania State) gave a speech from the pub and was promptly arrested, should have so little atmosphere inside. General messiness (unclean tables; napkins on floor) didn’t help. Wouldn’t come here again.

Had lunch on Saturday Market Day. The Market was very busy, as was the Crown Bar/Restaurant. Pretty dismal surroundings with plenty of dogs around. Ordered a Sharing meal, Roasted Camembert,focaccia and pickles/chutneys. Very disappointing…Camembert had little taste, the focaccia ,not warmed but cold and was rock hard with three small dishes of pickles and definitely not worth the £15.00 plus. I remember the Crown from many years ago but it has gone downhill fast …we won’t be visiting again.