Brewers Fayre in Mendip

Andy y Sarah eran muy amables y dieron un gran servicio al cliente. Ayudándonos mutuamente con mi consulta. La comida era buena y era muy rápido para sentarse y servida. A nuestro sobrino le encantaba el helado de Cadbury.

Increíble experiencia, la comida era excelente servicio impecable. Shanelle Dawson fue muy profesional asistida con todas nuestras necesidades ella es un crédito a la empresa.

Gran servicio de Wallis! El hotel estaba limpio y ordenado. La comida estaba lista. Bebidas servidas puntualmente. No hay quejas mías.

Great place. Shame the disabled parking spaces couldn't have been put at the front when the place was built

A spur of the moment decision to visit Brewers Fayre. The restaurant was not crowded but seems to be popular. My wife had a , I had a ⚒️ n steak and chips I had a cheese and bacon burger and chips with salad. We agreed that the food was well prepared and very tasty, the service was excellent despite a lack of visible staff. The staff were friendly, helpful and knowledgeable. We enjoyed our visit

Michelle era una estrella absoluta. Ella nos ayudó con nuestras necesidades adicionales. Mi amiga y yo tenemos problemas de movilidad, así que ella hizo que fuera una mejor experiencia gastronómica al ordenar en la mesa y ayudar con cualquier otra cosa. La comida era preciosa también. Tomé el pollo tikka y arroz.

A friend and I have just returned from a two night stay at the Premier inn Glastonbury which is next door to the Brewers Fayre so we ate there on consecutive evenings. The staff were friendly and efficient, despite it being busy. In particular, Robyn was especially good, seemingly juggling preparing drinks and taking food orders simultaneously. The food was good quality and arrived quickly. A very pleasant experience

Un amigo y yo acabamos de regresar de una estancia de dos noches en la posada Premier Glastonbury, que está al lado de la Brewers Fayre, así que comimos allí en noches consecutivas. El personal era amable y eficiente, a pesar de estar ocupado. En particular, Robyn era especialmente bueno, aparentemente haciendo malabares para preparar bebidas y tomar pedidos de comida simultáneamente. La comida era de buena calidad y llegó rápidamente. Una experiencia muy agradable.

As a diabetic was appalled they do not stock sweetener of any kind. Needs to be addressed, my partner is also diabetic and 2 other people while I was at drink 's station were looking.

Amazing!!!!! Food was superB, we asked for a table away from people due to overstimulation with autism and they fulfilled it with no problems at all! I had the sirloin steak and I must say I've had alot of steaks from various places and this one is definitely in my top 10! The girlfriend had a customised pizza and was good! Will definitely be returning!

Yeah have enjoyed each visit I go ,nothing to complain about. Thumbs up .

Decent enough food. Service OK. You get what you pay for. Cheapish and cheerful

A good time had by all the family.

Stayed in the adjacent premier inn and was on meal deal with breakfast & 2 course evening meal with drink. Every time we came into the pub we were greeted by friendly staff, always asked about allergies. All staff we met we friendly, professional and very attentive. We wanted to write a special mention for Michelle who we found this morning at breakfast who was the only front of house member of staff. She was incredibly friendly dispite the pressure on her. Her work ethic is incredible! She was greating people, taking payments, clearing/cleaning & resetting tables. Replenishing food, drinks, plates. Making sure coffee machines working all with people asking for more stuff. There was on average 16 tables of people for the whole time we were in here. It's really very sad to see that the company is allowing this to happen. I really hope the company are valuing their staff who are working like trojans!

Best Brewers Fayre I have ever visited, many thanks

Went for breakfast and wasn't very good, the food that was available there was either overdone or underdone nothing in between maybe except the beans. Hardly anything available like croissant, pain au chocolate etc. Most people look like they don't want to be there staff included. Won't be visiting again

Better than Weitherspoons. Foods ok, and breakfast buffetxis great. Staff do well to keep on top of tables and very aware of what needs to be done and are very helpful and work hard. Just needs more staff.

Great food and really good price. Best to book a table before going tho.

Lovely atmosphere, nice staff, good beers.

Called in for a late Sunday lunch, in all honesty I didn't have high expectations, but was very pleasantly surprised! As it was late they only had turkey left, but it was delicious! All of the veg was amazing, creamy cheesy cauliflower cheese, creamy garlicky potato gratin, beautifully cooked roasties and parsnips, and delicious glazed roasted carrots! I would go as far as to say it was the best roast I've eaten "out" in as long as I can remember. Lovely friendly staff too! Thoroughly recommend their Sunday lunch and will definitely return!

Went to breakfast today and well zoe was amazing answering all questions and having a laugh thankyou so much, made my experience all the better, food was lush, at the right temperature

Very pleasant lovely meal and staff very happy and helpful, shame you don't have French mustard though.

All as it should be,great staff,service,food,drinks,antmosphere and service.

The staff were great, friendly and welcoming. The food was great, piping hot, well presented and very quickly prepared and brought to the table. It was relatively busy so I was quite surprised at the level of service. Can't fault them.

Super example of a Brewers Fayre. Great customer service from walking in to walking out. Very nice meals at a fair price served hot and in good time and well presented. Clean throughout and would highly recommend, called in on way to Bristol Airport and will certainly be going back.....probably on our way home in ten days .

Lovely atmosphere, friendly staff. Everyone’s food was beautifully cooked by the grill chef Karl. A very enjoyable meal

Nice family atmosphere. Carvery was delicious with good portions of meat and huge selection of sides. Yorkshire puddings were especially yummy! Could do with more menu options for gluten free as my daughter struggled to find something to eat. Would go again.

After coming here for almost 2 years mainly for breakfast on Sundays, but have had their roast and main meals. Over the last few month since the last manger left, the older rather thin lady, probably in her 40 has really turned this place into something that is horrible. She is unable to deal with the pressure of being in a busy establishment, she is extremely rude and makes many feel uncomfortable, she is continually complaining and doesn't take well to criticism or someone just genuinely asking a question in regards to anything. Being that she is front of house and mainly the first person you see, she always looks miserable and ran down, there's never a service with a smile and it really sets the mood in the wrong way. The food has been disappointing- when there is any for that fact!! Many times it's undercooked or it really doesn't taste the best i know it could. The phones are left to ring non-stop. Today I even seen that they were stocking up the food with their bare hands after they were using cleaning products and dirty cloths to clean tables. Many people were complaining between them selves about the poor service. I wouldn't recommend this place unless it goes under new management.

Popped in for a couple of pints Very helpful staff. Thanks

Lovely friendly welcoming staff, nice enjoyable affordable food and games for children to play whilst waiting for their meal. Much better than the one in Hayle Cornwall!

Quiet when we visited recently. Food was good with a good choice from the menu.

Pretty basic meal but at this price, you rely can't complain.

Attended a group booking of 25 last night and the food came out quickly, hot, and at the same time, the staff were amazing, not 1 wrong order. Well done guys 👍

First, the menu says smothered chicken burger, and underneath says chicken goujons. Manager stated the bun makes it a burger. Food took half an hour. My coleslaw had a hair in it, and dad's gammon, I ordered egg and pineapple, and they brought 2 eggs no pineapple. This was from my Mother in law who just went there for a nice meal with my father in law. The atmosphere was also dull and the ratio of staff to customers was not good

Food was really nice and a pleasant atmosphere too. Wallis was the lovely lady who looked after us by taking our order AND bringing us our food! She seems to do it all! Absolutely amazing customer service. 10/10. Would recommend :)

Great food and lovely staff. Particularly lovely to our little toddler, she loved it

stayed at Premier Inn next door and booked breakfast through them. There was the cooked breakfast out on the hot plates but no fruit, bread, pancakes, croissants dishes for cereals, oat milk. coffee out of machine was bitter. Had to ask for all the missing items which we did get my friend asked for veggie sausages which came after he had eaten his breakfast so really disappointed.

We booked the meal deal with the Premier Inn next door for both dinner and breakfast, neither were good meals, the staff were nice enough but oh dear the food was pretty awful, the dinner experience was almost cold food, with no taste, my partner had the bottomless drink and the machine clearly needed something sorting as kept giving him just fizzy water, in hindsight we should have complained about everything but we are British and don't do that, the breakfast wasn't any better, the selection needed stocking up and the bacon was stone cold, which I didn't realize until I went to eat it and had to spit it out! Would never book this again with Premier Inn would rather go searching for something more decent, sorry Brewers Fayre

Prices not cheap and you have to pay 20% on sugar tax on drinks

We use this Brewers Fayre as a place for a big family get together every once in a while. We have 3 young children between us so the menu and casual dining is perfect! Our favourite thing is their carvery on a Sunday, however it is pot luck whether you actually get there in time! Even when booking a table, they may run out and close the carvery early (advertised as being available 12 to 6pm), leaving the only option to order off the menu. This happened on this visit - which was a get together for our mums birthday. The normal menu isnt BAD but when you have your heart set on a roast, nothing can truly replace it. The meals we had were hot and tasty. The staff were friendly and helpful. We had a good time 👍

Excellent service from Robert, went above and beyond and so lovely to have genuine, friendly service. The staff at the premier inn next door were wonderful too. Thank you all x

Good breakfast we had wasn't really much choice in the area and this was the closest to where we were staying. Breakfast only served until 10.30am which is fair enough. It's a all help yourself breakfast there is no table service involved here (which you normally expect when ordering a full english). Breakfast was good once we managed to get a plate to put our food on. Mushrooms tasted like they had been sat in the hot hold for too long and fresh ones were needed

We ate an evening meal at the Brewer's Fayre. It is large and an easy short walk from the adjacent Premier Inn. We chose a steak and a mixed grill after a chicken wings starter. All were delivered hot and well presented. The food was delicious and the service was very good (you order at the bar and it is served to your table). The price for the amount of food and quality was excellent. A really good choice and we would certainly go again when in Glastonbury.

Horrible Just horrible The egg had no yolk No plates No mugs Ignored phone calls 7 times Little to no breakfast options Poor system Absolute mess The food was never topped up The only good thing was the deals

Under better management,,,happy service and smiling faces a enjoyment to visit

We stayed at the adjoining Premier Inn and went here for evening meal. Service was very good and asked on arrival if we had any allergies. Both had steak meals which we could not fault, we both like our steak rare and it was cooked precisely. I gather this restaurant is under review for closure, big mistake Whitbread!

Really great service and attention to detail. Very helpful team.

Not the best food, eggs overcooked, salad on one plate looked old and not the greatest of presentation, the lady on the table by us asked for a fresh egg because hers was overcooked and the replacement never arrived.

Really good food and the service was ok. They said it would be a 45 min wait but we got it in approx 35 mins and the waiting staff is very nice.

Excellent good food service good even though very busy first class

Despite being busy, the food was kept on top on as it was breakfast buffet. Food was lovely and hot. Staff were friendly despite being rushed off their feet.

Too cold was sat by air conditioning vent ,pre booked a table

Good food for a reasonable price, booking is advisable. Roasts are good to buy some meats run out before close

We were hoping for a cheap and cheerful reasonable meal on valentines. There was a special offer for a certain number of courses, but you had to order (and pay for) everything all at once at the start of your meal to get it - we weren't going to do that. The food took ages, and once it was brought to our table, no one returned to ask how it was. The lasagne was black around the edges as shown - even the dish had black charred looking food obviously around the edge. We were hungry and a long way from home after a day out so didn't spend time complaining - however, I did send an email to Brewers Fayre with feedback to give them a chance to respond and didn't receive a reply (despite getting confirmation that it was received). Wouldn't bother with this chain again, would go elsewhere.

Got a table as we was stopping next door in the premier inn Bar staff good but did not have the ingredients to make the cocktails they offer Ordered the food and got the starter 40 minutes later after asking for it !!! The main course was already done according to a member of staff and left under the hot plate. When it eventually came out it was barely warm and the eggs were solid ( mixed grill ) so we sent it back and asked for a fresh one each . Ten minutes later it came out hot and the sauce stone cold and after cutting the steaks they were full of sinue and could not even cut them. We got the manager over and asked for our money back as it was inedible. She did apologise and gave us a full refund You don’t need this after a 4 hour drive and the place was freezing !!!!

Stayed at premier inn and went over for some food. Lovely friendly staff and great food

Lovely food very welcoming will definitely be back.

Good food, and found staff very helpful, especially when asking about menu due to food intolerance. Area was very clean.

Arrived just after 10am for breakfast to find hardly any food out, when we asked staff if any more food was coming out we were told that was all there was. Breakfast is meant to be avaible until 11am so more food should if been made available. Staff were rude and unhelpful.

We've been a couple of times. Restaraunt is quite cold. Food and service good. Service would benefit from extra staff member though the team are friendly and hard working. Salad items lacked freshness.

It's a fairly well run chain pub that does try to ensure everyone has a nice time. Breakfast buffet is decent but busy times are a bit less enjoyable than quieter days.

Booked a table for 6 at 10am for breakfast, on arrival there was a lack of food out (3 slices of bread, small spoonful of mushrooms, 4 sausages ect) so we asked if there was more to come out and were told " what's there is there" after asking again they did eventually bring a small plate of food out. I asked for sweetener due to being diabetic and a waiter barked "we don't have it" - whole experience was just terrible with incredibly rude staff. Will not be returning. Not worth the money.

Terrible service, rude staff member I encountered on 27/4/24 for a dinner I had there with a group. I was told off by a slim female staff in her late 40s who wears dark rimmed glasses for removing a chair from a table without any guests in the middle of my dinner. I explained that I did it to replace a chair for my child who had it removed by another child in a group. Not only I had to deal with my upset child who felt she was bullied by a few children in a group booking, I felt humiliated by this female staff in front of other parents. This staff told me that I should find another chair myself. I calmly asked her if she could please propose a solution to this problem. She then stormed off without any apology. This staff member needs to be given feedback that her behaviour towards me as a paying customer was acceptable. She needs performance management.

Empty tables every time but “fully booked”

Just stopped by on the off chance you get free parking good service thoroughly enjoyed both our meals nice place for well price fayre

Went with my husband not busy at all food was lovely

Seating is comfortable and staff are friendly. Service was also quick considering time of day we arrived. Food was really nice and well presented and at a good price. Especially liked the bottomless cold drinks, this allowed chance to try different flavours. Will visit again. Update:- Upgraded from 4 to 5 star. Revisited after a long time away, meals were very good and service was quick. After all this time couldn't find a fault.

Staff were excellent, friendly, knew the menu and service was as you'd expect. All good there. The food... The gammon was nicely cooked but 50% of it was unrendered fat, so you feel a little bit cheated by that. The chef obviously cannot cook a steak (we're talking about a slither of a steak that goes with a mixed grill style meal, not a massive 28 day aged ribeye). Ask for the steaks to be medium rare, and they were 5 levels above well done, shoe leather comes to mind. The chef should retrain and work in a crematorium. The Chicken Tikka curry was tasty but seriously lacked any chicken in the sauce (6 small bits is disappointing). The only good bit was the lasagne (although 1 very small slice of garlic bread is a bit tight), and the drinks were fine thankfully :)

Staff are friendly and welcoming food is what you would expect from a chain pub. Seating is well laid out. They accommodated my friend's gluten allergy with ease.

A very nice roast and a good price

James was warm friendly and professional. Food was good and all staff friendly.

Walked in and asked for a table. At 6.15pm. Pub was 3/4 empty . Told there was no tables till 730 ! We left and outside looked online to see there was lots availability showing from 10min time onwards. So we booked. Went In and was advised have wait for table.. though they were mostly empty.. Im disabled and had stand at bar for 10-15 min which wasn't ideal.. Food when got it was fine..why are staff turning away paying customers when there is availability.?? We shouldn't of had to go back out. And desperately try book online.. and then come back .. stand at bar.. (though tables were free and still free by time we are and left. ) We spoke to another at our B&B that night and he said he has been turned away too few times when it was empty.. What is going on ? I wrote to the company many days back but had no reply.. which says it all really.. wont be going back..

Although the carvery was ok , and the staff Wallis , Sarah, Matt and Michelle were as amazing as always, we didn’t enjoy our time there due to the manager , for someone that is front of house we found him blunt , we asked nicely If we could move tables , this was a straight no and he walked off , although there were plenty of empty tables the entire time we were there ! On leaving we said goodbye and thanks to everyone, but this was met by a glare from him and no good bye , has really put us of visiting again !

We are regulars here at the Brewers Fayre in Glastonbury and I have nothing but positive feedback for James. He is the most lovely person you will ever meet and never fails to make us smile. Brewers Fayre are very lucky to have a manager like him and I hope they cherish him the way we do! Absolute superstar and you cannot fault him. Always has a smile on his face too! ❤️ also a massive thanks and well done to Zoe who spent her day in the kitchen getting all the food out!!!

Matt was fantastic! He was really welcoming, and recommended the lasagne- it was delicious! Would definitely come back here! He even shouted bye to me as I walked out! Great service!

Brilliant service and lovely food. Wallis was a very helpful member of staff. Went above and beyond to ensure that I was satisfied

Staff were excellent, especially the manager James. So kind and good with my kids.

I’m not usually a fan of Brewers Fayre but stopping at the hotel next door and with not much option nearby I gave this one a go. Pleasantly surprised in the food, was pretty decent and tasty. With a couple of pints the bill was around £20 which was good enough value. Good service as well from the staff.

Brilliant food and excellent service shanelle and Wallis were extremely helpful and easy to talk to! Will definitely come back

Popped in on the off chance on 21st February, restaurant was fairly empty at 5:20pm to be told no tables free until 7:15pm by whom I can only assume was the Duty Manager due to a large party booking. After we said we would be finished by 6:15pm we were shown to a table. Once we received our meal no member of staff came back to check how the meal was. We both felt uncomfortable and that we were not welcome.

Went in for breakfast all you could eat for £9.99 and as much coffee can't go wrong, helpful staff worth a visit.

Here for both breakfast and dinner , friendlier staff you are unlikely to meet , absolutely a pleasure . The foods not bad either

Staff was so organised, and the food was really tasty. Lots of choice and fresh produce.

Great place to eat reasonably priced food.Good service.

It was August 2019 since we last came here for lunch when I wasn't completely satisfied by the portions! Anyway, a lot of water has passed under the bridge, so we thought we'd try it again as we were in the locality! This time it was really good. My friend had Smothered Chicken, and I had the Chicken Tikka curry. All very nicely presented, tasty and enough to fill us up! As mentioned in my previous review, the toilets are pristine although located up two flights of stairs. Otherwise this place is wonderful. Staff fairly friendly and very efficient!

Brilliant carvery. Everything was hot and well presented. Nothing was too much trouble. Staff were polite and attentive.

Food poor chipsdry cold needs a good cook

Been a few times in the last few months and each and every time the food and the service has been incredible. On our latest visit a chap named Matt was very attentive and communicated extremely well with our young son and for that reason we will most definitely be returning again soon!

Another lovely visit and Matt was spot on again. Great to see him moving up the ranks as it were 10/10 from him and the team he was leading on Wednesday, Andie was great too and Jake was lovely checking on us. Matt and the team are a credit to you all at whitbread , bravo and long may it last

Stayed at the attached Premier Inn for 4 nights so took advantage of the meal deal. Breakfast was either table service or buffet. Food was hot and in abundance. The buffet was always being topped up. Wallis was exceptional at keeping track of everything. Our evening meals were piping hot and well presented. If we added or changed anything from the menu it was always served correctly. We were told when arriving if any food was unavailable which is really good to know before sitting down. Good choice of food and drink. The manager and all of his staff are a credit to the company. They were always friendly, informative, polite and had a good sense of humour! I would definitely recommend this restaurant.

The manager James was absolutely amazing. I currently have unknown allergies and carry an epi pen! James was very through and went through the allergens and explained everything very clearly! He kept checking up on me and made sure everything was fine! I really appreciated his kindness! I definitely would recommend eating here! The food was good and service brilliant. Well done to all. Kim

Lovely meal had with friends. Roughly £11 a meal. All enjoyed it. Friendly staff.

Always really nice food and friendly and helpful staff. Meals very good value for money and can use blue light card and armed forces discount given 25% off. Also as recieve emails get great deals including 40% off our food today, staff Matt, James and Sarah provided excellent service.

I don't often feel the need to write reviews especially bad ones, as i work in this sort of trade. But i will make an exception as I was so disappointed in the vile food served. I ordered £50 worth of food for me and my young family on Friday and it was absolutely disgusting warm swimming in grease and oil, I couldn't recommend this place any less. The waitress was lovely but that's as far as it goes! also bottomless drinks were all sugar free, and most of the clientele were playing phones loud or coughing really loudly, it was like a really bad weatherspoons experience only expensive

Brilliant first visit. I will be going back

Great friendly service, food was served quickly and nice and hot, washed down with a good pint.

10 10 for it all food was good and service 10 10 and so clean we will be back 2 time we been first time had carvery what was lovely and to top it off the price s are good 😁👌

Friendly staff excellent food good value for money

Lovely carvery roast on a Sunday

Great food and very happy helpful staff. We will be back