Based on 1.188 opinions finded in 3 websites
Based on 1.188 opinions finded in 3 websites
Opinions
Great location and good price. Room was a little dated but had plenty of storage. Headboard on bed was badly stained (clean it with steam or change it) Staff that we dealt with was Ok. Did not have food or drinks here. A little noisy if you plan to go to bed early.
Andy Low . 2024-11-12
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Didn't stay here, but popped in for a drink. Very good service, clean and nice friendly staff.
Barbara Woods . 2024-11-11
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Fish fingers were really not very nice
Joy Salt . 2024-11-10
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Lovely meal and drinks. Thanks Claire for fixing a mistake on my meal and the complimentary drink! Will deffo come back
Romany Knapp . 2024-10-20
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The City Arms use to be an intriguing pub to visit as it was once the City Jail way back in time. The intriguing old has been removed or covered over and been converted to looking like a updated modern interior with just the slightest nod to it's past, so unfortunately has no character, just as boring as any other modernized pub. On the upside it does still retain a pretty courtyard and gated entrance. The staff are friendly and helpful and the selection of drinks is good.
Sasha . 2024-10-08
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The City Arms was something of a find when visiting Wells. I see the very recent poor reviews, but I have to say we had a very good experience (and I'm a tricky audience I'm told). The pub is on the High Street, but manages to stay slightly tucked away with a courtyard entrance to the pub. The pub itself was clean, warm, friendly and apparently fairly popular with the locals. The bar area (there is a separate restaurant area) is dog friendly and there was water available for them too. Plenty of ales and local cider a good selection of drinks and an above average selection of very reasonable pub food. We are in the bar area which wasn't quite gastropub standards, but was at the upper end of pub food. Service was quick, attentive and helpful. The staff knew their menu and were chatty without being intrusive. The food was cooked well and very good value for money. If you're in Wells and looking for somewhere good and reasonably priced this could be well worth a visit.
The Rakish Reviewer . 2024-09-26
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We stayed here for just one night. Rooms were good and the pub is very atmospheric. There was no breakfast but there are plenty of options nearby. Excellent location for visiting cathedral.
Linda Taylor . 2024-09-15
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Still my favourite pub in wells (and has been for twenty years). Friendly atmosphere, clean and good food.
Julien Kottukapally . 2024-09-01
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Stopped in for a swift refreshment, staff were friendly, reasonable priced drinks, outdoor seating area, nice atmosphere.
Aem c . 2024-08-28
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Only stopped for a drink on a sunny afternoon. Sat in the courtyard. Lovely ambience, good service and a fabulous historic building.
Kathryn Morris . 2024-08-26
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Popped in for a drink on a trip to Wells. Stayed for lunch. Great gluten free selection. The wife even got to have fish and chips for a change. The food was lovely. Poppy's service was brilliant. Happy, chatty and very helpful. Would definitely recommend a visit to The City Arms
The MiniMan . 2024-08-26
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Lovely little pub ,sat in the garden was a beautiful courtyard
Sue Hancock . 2024-08-19
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Good service, good choice of drinks.
Miranda Fouracres . 2024-08-13
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Large, quiet room with a nice pub underneath that didn't bother us.
Hans-Peter Kolb . 2024-08-11
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Great little pub - really nice room clean and well appointed- lovely welcome from chap in the bar who showed us to our room - live music that night which was good - no breakfast service but that’s no problem as plenty of places to grab breakfast- thanks everyone
ILUVITALY_7 . 2024-08-09
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We entered the pub at 12.30 to have a coffee before visiting the cathedral and asked what time food was being served, we were told 14.30. After visiting the cathedral, my partner chose a table on the terrace and I went into order, was told that they decided to close the kitchen at 2pm. Was very disappointed and immediately left to go elsewhere.
Deena Davies . 2024-07-16
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Nice restaurant, conveniently located, relatively good prices, outdoor seating, could watch tennis
Peter Wiedemuth . 2024-07-12
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Cool pub sat on the top deck and enjoyed a nice pint in the sun
Jordan Boulton . 2024-07-09
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Awful Experience at the City Arms We made the mistake of visiting the City Arms yesterday afternoon hoping to have a pleasant Sunday pub dinner with our two little girls. Informed there was no food, we bought a round of drinks for ourselves and juices for our daughters. My husband then went to fetch our car leaving me with the children. Having come straight from watching Inside Out 2 at the Wells Cinema, the kids were understandably not keen on sitting for half an hour making small talk like adults. I suggested we go inside and quietly play hide and seek in the near empty pub. We went into a side room so as not to disturb the few patrons next door and I told my girls to stay in "sight" (as in not go into any other rooms) and not to be noisy. They hid once and as we walked out again a very unfriendly man basically told me off saying "it wasn't soft play" and I shouldn't use them as a "day care centre." Now, I understand that noone wants feral children running riot around a pub when you're having a quiet drink. I always make sure my children are well behaved and respectful of adults around and had he asked me politely to keep the kids outside I would not written this review. I was shocked and appalled by how this man - I understood him to be the manager of the City Arms or in some position of leadership - thought he had the right to give me a dressing down in front of my own children, the other patrons and all his staff. He could have pulled me asked quietly but he made a point of addressing the room and I was really taken aback and felt extremely rattled afterwards. The patrons outside were outraged on my behalf too so I do not feel alone in my reaction to this extremely unwelcoming and inhospitable establishment.
nell english . 2024-07-08
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We made the mistake of visiting the City Arms yesterday afternoon hoping to have a pleasant Sunday pub dinner with our two little girls. Informed there was no food, we bought a round of drinks for ourselves and juices for our daughters. My husband then went to fetch our car leaving me with the children. Having come straight from watching Inside Out 2 at the Wells Cinema, the kids were understandably not keen on sitting for half an hour making small talk like adults. I suggested we go inside and quietly play hide and seek in the near empty pub. We went into a side room so as not to disturb the few patrons next door and I told my girls to stay in "sight" (as in not go into any other rooms) and not to be noisy. They hid once and as we walked out again a very unfriendly man basically told me off saying "it wasn't soft play" and I shouldn't use them as a "day care centre." Now, I understand that noone wants feral children running riot around a pub when you're having a quiet drink. I always make sure my children are well behaved and respectful of adults around and had he asked me politely to keep the kids outside I would not written this review. I was shocked and appalled by how this man - I understood him to be the manager of the City Arms or in some position of leadership - thought he had the right to give me a dressing down in front of my own children, the other patrons and all his staff. He could have pulled me asked quietly but he made a point of addressing the room and I was really taken aback and felt extremely rattled afterwards. The patrons outside were outraged on my behalf too so I do not feel alone in my reaction to this extremely unwelcoming and inhospitable establishment.
piratenell . 2024-07-08
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Stayed here for 2 nights 04-06/07/2024. The building dates from 1549 when it was the city gaol. It serves reasonably priced drinks in the pub and attracts lots of locals. The yard where you enter the premises can become busy with smokers, including staff members, which can be off-putting if you're not! Decent enough room on 1st floor (accessed by the outdoor spiral staircase) with good facilities. Nice large walk-in shower. Comfy beds. Quite clean throughout except for cobwebby corner of the bathroom ceiling! The room's window was fixed except for 2 small open vents which made the room too warm and stuffy. Nice sun terrace outside where you can enjoy a drink from the pub's bar. What staff we encountered were friendly and helpful.
Mimi Villaret . 2024-07-07
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Was a good night out with live music
Rob Faulkner . 2024-06-11
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We were in Wells having drinks and made this a stop of the pubs we went to loved it very smart clean and tidy with good beer
Happy Camper . 2024-06-09
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Lovely pub we had a couple of drinks very nice places
Robert Chapman . 2024-05-26
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Nice courtyard seating for a drink in good weather. Food very poor. Huge battered fish with very little and tastless fish.
MICHAEL K . 2024-05-15
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Stayed here yesterday and what a lovely stay. Staff very welcoming food delicious. Our room was excellent very clean and comfortable. Would certainly recommend it and I wouldn't hesitate to stay here again.
hellsbells56 . 2024-05-04
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Lovely pub with lots of history and character, had a lovely pint of ale in the sunny courtyard!
Dorset14 . 2024-05-04
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Nice little pub, lacking atmosphere I feel, could be so much better..
Jennifer Molton . 2024-04-18
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I've never stayed in the rooms. But the pub is a fantastic location, the staff are friendly and it's a nice bar to spend time in.
Vicky Vibrance . 2024-04-08
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Interesting pub in building which is a former Gaol). Friendly service, decent ale, good value food though limited menu.
Peter B . 2024-04-06
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Had a couple of drinks this afternoon. Really nice atmosphere and the ladies working were really friendly. Great pub.
Clayton Davies . 2024-03-31
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Lovely little pub popped in for a drink before our coach back
Sianide Sian Walding . 2024-03-10
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Nice old pub, plenty of character, quite busy on a Friday night but staff served as quuckly as they could. Lots of space past the bar away from the live music. In the summer, lots of outside tables too. I even managed to find the ladies loo which used to be the original jail cell!
Dawnie C . 2024-03-09
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Lovely old pub food was delicious and staff were very friendly and polite
melinda daly . 2024-02-12
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Delicious burger and great service. Lovely atmosphere and authentic. Great ale to have with my meal! Truly enjoyed ourselves.
Mireya Gonzalez . 2024-02-11
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Met my wife here 50 years ago today. So we went back for lunch with our 2 friends who brought us together. Perfect
Michael Coleman . 2024-02-01
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Nice pub, friendly bat staff, nice atmosphere.
Hasson Mali . 2023-12-22
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We visited on Saturday lunch time 16th December, the lady serving at the bar was very abrupt and we witnessed the same approach to other customers, when we ordered a second round and asked for extra ice it was like we had asked to have the drinks for free, such a shame as lovely pub we visit regularly but felt the young lady is perhaps not best suited to hospitality or would benefit from some additional guidance.
Kev Summers . 2023-12-17
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Nice place for a drink, friendly staff
Emma Thorne Taylor . 2023-11-28
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Another wonderful stay at the City Arms. Lovely location, staff amazing, always sad to leave. Can't wait for my next visit.
Matt Coleman . 2023-11-26
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Nice little pub with loads of character and great atmosphere.
barry dyson . 2023-09-30
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Lovely pub in the heart of Wells.
Ian Downes . 2023-09-28
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We chose The City Arms because it was so conveniently located in Wells. The bonuses were the rooms, the ales available and the friendliness and helpfulness of all the staff. The way up to the rooms is by external stairs which are very easy to walk up as they are wide and there are only about twelve steps David
DD_S187870 . 2023-09-17
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I only called in for a drink but I thought it was a lovely place. Good selection of drinks and helpful staff. The City Arms is a beautiful old building, which was once a gaol. Would definitely go back if I was in the area again.
Rowena Knight . 2023-09-16
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Called into here for lunch such nice helpful friendly staff. Good lay out and excellent value £10 for ham egg and chips. Will be back!
mishy00 . 2023-08-29
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Very nice pub with outside seating to eat and relax. Food and beer was very nice
Dita Nash . 2023-08-27
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Love this little pub been 3 times now while holidaying in wells. Cute little cosy corners. Feels quite ghostly! Looking to stay here next time! Sadly was fully booked.
U8824KUsarahm . 2023-08-21
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Amazing restaurant good vibes very polite staff.
Archie Martin . 2023-08-19
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If you like a no taste curry then this is the place for you. Amuse yourself by hunting for a piece of chicken amongst the collection of vegetables that have all their flavour removed by the tasteless sauce. Not the tika that the name suggested. The younger members of the team are friendly..............
AndyS247 . 2023-08-18
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This spot is amazing for very nice and quiet Dinners with very polite members of staff and I am surprised with how much tables they have got
Archie M . 2023-08-18
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The service and location were great here !
Georgina F . 2023-08-16
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Fabulous pub with great energy and lovely outdoor area. Went with some friends whilst staying The Crown hotel in Glastonbury (also amazing). The pub had live music and plenty of options for both food and drink. Would highly recommend! The staff were super friendly - thanks so much for looking after us so well.
Brendan S . 2023-08-14
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My wife and I popped in on a Monday afternoon for lunch. Good welcome. Polite staff. Good food. Nice atmosphere.
Trevor Shaw A . 2023-08-07
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Used to be the city gaol lovely pub great beer 🍺
Ian Easton . 2023-08-04
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Tasty sandwiches, good drinks (lots of choice) Reasonable prices (4 persons lunch + 1 drink approximately €38)
Tino . 2023-07-25
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My biggest regret is neglecting to take a photo of what this establishment laughingly calls a hamburger. At best it was a tiny piece of mincemeat, pulverised and pummeled flat so as to fit the bun but failing even in that simple undertaking. On top of this excuse for a pattie, it was tasteless and not even salt or ketchup could come to its rescue. At £12.95 I felt robbed. It goes without saying this place will not see my family or myself again.
Rory Reynolds . 2023-07-22
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Lovely pub huge choice of beers and spirits
Robert Clark . 2023-07-20
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Lovely city centre pub. Called in for a late lunch whilst on holiday to get out of the rain. Managed to get a table in the room out the back - didn't know the pub had so many rooms! Friendly staff and constantly cleaning down tables as people leave. Good menu and good choice of real ales and cider. We both had lasagne (one meat, one veg) with salad and garlic bread and a side of chips (as you do). Delivered quickly and very tasty although there wasn't a great deal of meat in mine? A nice pub to while away an hour or so.
Sharon S . 2023-07-18
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very nice pint, very friendly, cosy, a place to linger
Janet Taylor . 2023-07-16
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Great location and a nice selection of beers. Can't comment on the food as just popped in for a cold one.
glyn hughes . 2023-07-03
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Lovely service, good, well priced food and decent cider on tap. We sat outside up the stairs which was a very pleasant little veranda, (used by smokers and vapers. Doesn't bother us, but be aware). I had a mozzarella and tomato panino. Nice fresh panino well filled with tasy, good quailty ingredients. The salad on the side was nice, and the chips excellent, although I didn't actually need them so I shared with my daughter. She had goat's cheese with beetroot salad. The cheese had been griddled so it was warm, with two roasted garlic cloves on the top. Yum! Tasty, tender beetroot salad which went perfectly with it. It will certainly be our lunch place next time we are in Wells.
HJP284 . 2023-06-23
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Ok but food disappointing. Curry lacking in meat!
Nic Ayr . 2023-06-16
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Service was friendly. Lovely courtyard and balcony to sit out and enjoy a drink on a sunny afternoon.
Jackie Preist . 2023-06-16
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Very oldie worldly pub that steeps in history. Sat outside in the lovely cosy courtyard drinking a fine locally brewed real ale. Staff helpful and friendly, good typical pub grub on the menu catering for all tastes and preferences.
Viv Huskings . 2023-06-13
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Pub is in the middle of town with easy access to everything. The room was large with a comfy bed and huge walk in shower. Tea and coffee station and bathroom toiletries provided. The only thing I would suggest is some black out blinds as the room got light very early in June. There is no parking on site but you can park outside after 6pm. The Princess Road Car Park by the bus station is 2 minutes walk from the pub and is long stay and very reasonable. Would definitely stay again. Shame they don’t serve breakfast though but there are plenty of options within few minutes walk
tingley2016 . 2023-06-10
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Good customer service, beautiful decorated and good value for money. I will return soon
Anne-Marie Walker . 2023-06-06
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Great pub for a drink and chat after a meal at a local Greek restaurant. Landlady (?) did an admirable job of dealing with a passing troublemaker.
chris_debian . 2023-06-03
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Lovely Pub, really enjoyed the food, reasonable prices, and attentive staff. The outside garden is great! I highly recommend it.
ttcastejon . 2023-05-29
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Very special place it is an old jail,,,,,
Annette Bendall . 2023-05-19
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WELLS Holiday (09-05-23) Popped in after one in 'The Kings Head' but no football on but it did have a better atmosphere, a great history to the pub and a nice pint, only stayed for one but a good time.
horrorfanman . 2023-05-10
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Great place for a pint. Lovely relaxing atmosphere and locals friendly 🍻👍
Den Wright . 2023-05-01
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What a fantastic pub with a great history. Staff were super friendly and cheerful, very spacious, warm and cosy with plenty of seating plus a restaurant area. Definitely recommend.
kerranb2017 . 2023-04-22
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A great pub with great character and history
Andrew Ford . 2023-04-22
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Quirky pub as it used to be a jail. Good selection of ales.
Keith Pittaway . 2023-04-21
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Poured a cutting Edge Madrid today at exactly 17:37, it simply Broke the boundaries of how one can pour, 10/10 Would buy Again
carl pieraccini . 2023-04-15
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Great historic site in a brilliant town. Beer good too!
Lynn Howarth . 2023-04-10
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Great old fashioned pub, very nice inside and dog friendly
Keith Howarth . 2023-03-27
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Lovely warm welcome, full of character, dog friendly
Rebecca Manship . 2023-03-25
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Lovely pub with good history. Nice pint of Tribute.
Jonathan Sebright . 2023-03-08
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Service was fast and drinks and food were good. Did bottomless brunch and it was really good value for money
X1269IShenryb . 2023-02-04
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Called in for lunch in a favorite pub from years ago. This pub is stunning, lots of cosy places to sit and the service is outstanding. The new restaurant part is lovely, with the old windows. The food we had was excellent, the wine was great. Only suggestion would be some good main vegetarian dishes, in the old days sausage mash, peas and gravy was great, could easily be done vegetarian.
Heather M . 2023-01-06
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Wells on a Saturday is always busy , the cafes round the market are heaving at lunch time, but just down the main street is the city Arms , warm clean, friendly. All the staff are cheerful and friendly and nothing is to much trouble,...
evden944 . 2022-12-03
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This is a fantastic little pub with comfortable seating inside and a small courtyard outside. Good selection of beers and friendly staff.
Freecall . 2022-11-13
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Great bottomless brunch for students with greater service, food and drinks!!! Would recommend to any students in Oxford!!
neveb948 . 2022-11-05
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Had the best birthday brunch here, service was amazing (no trying to skimp you out of your drinks!) and often got the next before the previous was even halfway down. Menu slightly limited but ultimately not what we’re here for. Had a great time xx
611clarissan . 2022-11-05
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Hello ! This is such a lovely pub. Great vibes, super lovely staff and very nice decor. Also very economically efficient - did the bottomless brunch, and is great value for money. Thank you !
457delilahh . 2022-10-22
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Had an excellent meal of Fish and Chips here, service was good and the staff were very friendly. Good choice of dishes.
HillyGilly62 . 2022-10-11
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Having decided to enjoy the whole of Wells , we found this pub on our first walk. The general atmosphere and staff were very friendly, with a great choice of traditional pub food and ales. The layout is specious with plenty of tables both inside...
Kieran-DD . 2022-10-06
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Working in wells I'd always planed to pop in for lunch too wet today for my ussely sandwich by the cathedral. Really glad I did proper pub food great selection resanbel price great amopser. Cosy liked the hecks cidar I chose a oanni which came...
cathyP7873XI . 2022-09-30
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As our tour wound its way from Northern England to the south, I began to despair of a decent meal without a frustrating hassle. However, mentioned to nice young lady that bus was leaving SOON, but could she accommodate us? All answers were "yes". So,...
Chris D . 2022-08-30
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We had dinner here as it looked quaint, the service was quick and the food well cooked. Loads of seating away from the bar or you coukd if you prefer sit closer.
matthewpJ6622GO . 2022-08-28
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Very warm and welcoming pub. The young man behind the bar is a credit to this establishment. Good selection of beers. Courtyard garden is lovely. Food good value. Will definitely return if I am back in Wells.
TracyTBK . 2022-08-25
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I visited the city arms whilst visiting friends in Wells. The staff were very friendly and polite. There was a great choice of beers and it was kept to a high standard. 10/10
shooter84 . 2022-08-22
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We found this place by accident, when shopping in Wells. The food is great and a good selection of beers and drinks. The bar staff are excellent and can't do enough for you. Well worth a visit.
797trevorb . 2022-08-22
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Lovely pub with lots of history begins it, the locals appear to really enjoy it. Wry friendly staff. Small garden area to sit outside. Shame they stamp service g food so early, we tried to order a panini and 2:55pm and were told that they...
Discover07946363247 . 2022-08-21
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Abbiamo soggiornato nelle camere di City Arms Pubs, per un soggiorno itinerante in Inghilterra. Le camere sono pulite e la...
Viaggiamoconstile . 2022-08-15
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Nice all round pub, good selection of beers. Nice gardens outside. Food was just average for pub food
BL63 . 2022-08-03
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Helloooooooooooooooooooooooooooooo, We had to do a review to get a drink in the last 5 minutes of our bottomless brunch so here I am!
kimberleyb981 . 2022-07-16
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We visited the City Arms while in Wells during June 2022. We were particularly taken with its historic exterior and had thought that the interior would likely be the same, reflecting its former use as a gaol. However the interior was fairly clinical and modern,...
fork_handles . 2022-07-02
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Very nice looking pub with polite and accommodating barmaids in particular Anna and Isla would poured great pints.
F2688URmaxs . 2022-06-24
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We were staying at the attached premier inn at Frome and were able to book a table easily on the day, and the staff managed to squeeze us in a bit earlier than booking online. Great food, fillet steak & chicken & rib combo. Lovely staff, and many thanks to our server Abi-Ma, got us everything we wanted.
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Andy y Sarah eran muy amables y dieron un gran servicio al cliente. Ayudándonos mutuamente con mi consulta. La comida era buena y era muy rápido para sentarse y servida. A nuestro sobrino le encantaba el helado de Cadbury.
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On the day we moved to Glastonbury we popped into this familiar to us pub to find a warm welcome, a very clean and cosy interior strung with fairy lights with excellent ale and tasty food. Wren the barlady made us very welcome and told us the pub had changed hands. Will definetely become a local for us.
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Beautiful pub, great food, very welcoming staff. Had lunch here on route to St Ives.