Based on 1.690 opinions finded in 3 websites
Based on 1.690 opinions finded in 3 websites
Opinions
Dropped in on Sunday, 4 adults one child. Table found for us, service was great and the food was excellent. A great improvement on the previous management 👏 😁.
Andy Shaw . 2024-10-08
MORE AT Google
Now under new management, we had a lovely evening, friendly and helpful staff fantastic to see the Whoda open again...amazing Sunday carvery now available..take away options available too, so much to choose from , perfect way to round off your weekend...
Taborah Summers Cooper . 2024-10-06
MORE AT Google
Excellent local with friendly service good food and beer, set back from the high street. Will definately come again. Well done.
Donald Tregear . 2024-10-04
MORE AT Google
AVOID! I have lived in Glastonbury for 25 years and have travelled extensively worldwide and this is the worst customer experience I have received for a long time. Bar: chaotic, under-staffed and they had run out of one of the UKs most popular wines (Sauvignon Blanc). Restaurant: On Sunday 1200-1800 is a carvery setup. We ordered a starter and main course at the bar and waited. After some time had passed we asked when the starters would arrive and were told we had to collect them from the carvery as the bar staff had marked the order as 'all together' - starters and mains - why you would want both courses together is odd. We eventually received our starter which included a very salty leek and potato soup with stale bread and onion rings in lieu of the calamari! Not a good start. The bar staff informed us we had been given onion rings because the calamari was no longer available but when we challenged the kitchen staff they produced calamari as we had ordered and apologised. We paid for a nut roast only to be told at the carvery they had run out of nut roast and instead were serving a tasteless greasy patty/burger in lieu of the nut roast (something I will be taking up with Trading Standards). The roast potatoes were hard and under-cooked and the veg a tasteless mush. At 1400 on a Sunday they had run out of beef for the Sunday roasts they were serving until 1800 after we had booked 2 days before. The American visitors on the next table left in tears that they had paid for a Sunday Roast only to be told there was no beef for a Sunday roast. Things can and do go wrong and mistakes do happen we are all human but it is how you respond when things go wrong that tells you much about a business and the staff on duty were not competent to manage customer experience and positively rude. I will be taking this up with the brewery and Trading Standards but if you are thinking of going to the pub or dining out in Glastonbury you deserve better than this.
Tom Morgan . 2024-09-29
MORE AT Google
Just reopened. Staff very friendly and helpful. Nice pubby atmosphere. Great choice of veggie / vegan food. I had the Pie and chips and vegetables. It was delicious. Pie stuffed full of filling. Great pile of green beans and carrots and chips. He had the Halloumi burger with salad and slaw and chips. Also much enjoyed. Good service. Reasonable pub prices. We enjoyed ourselves and hope to return soon. Thank you
paws4judy . 2024-09-18
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Fish pie with zero fish. A thin layer of sauce with fragments of squid -zero shellfish zero fish, 3 inches of mash.Shocking. Got money back. Husbands beef stew was okay so I’ve given two stars for that I got my money back without any question so that was something.
Caroline L . 2024-09-14
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Had a lovely meal. Staff are great. Laura,Ren,Courtney and Laura were so polite..Food was lovely and tasty and fresh...
Tony . 2024-09-14
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Sadly, this pub and hotel is closed permanently: a sad loss.
Robert MacDowall . 2024-07-31
MORE AT Google
Currently shut as no tenant in place
Dai Roberts . 2024-07-03
MORE AT Google
This establishment is Closed we had booked a room and paid the £83 through a booking company. The place was deserted not a soul around at 18:00. Had to find and book another hotel last minute which proved a challenge We are still waiting to get that money back DO NOT BOOK THIS HOTEL ITS CLOSED
Joanne E . 2024-05-23
MORE AT TripAdvisor
Booked on line but appears to have closed down despite having to confirm a booking 24 hours before !
Julie Forshaw . 2024-04-30
MORE AT Google
Friendly staff. Nice beer selection. Cosy feel
Stephen Radnedge . 2024-03-04
MORE AT Google
Awful 😖 long wait for food and drinks and well overpriced. Most of the menu was unavailable,had fish and chips that were sub-standard, and cost £17 each . Chippy just up the road 😒 save your money.
Larry collectibles 15 . 2024-02-21
MORE AT Google
A blast from the past, and it brought lots of found memories. Staff friendly and helpful, great choice of food and drink.
David Collins . 2024-02-19
MORE AT Google
where do I begin? terribly dirty rooms clearly hadn’t been cleaned in a while, absolutely no room service, kept up all night from people stomping past our room, and a dog HOWLING in one of the rooms. a lot of banging and crashing all night, found a bug on my towel and was bitten by something in bed at night. I feel really bad.
Rohan Hayes . 2024-02-16
MORE AT Google
JUST POSTING TO LET EVERYONE KNOW, THIS INN HAS REOPENED.. Lots of people not realised it. Common sense has prevailed on the part of whoever made decision to close it 2 weeks ago. BRILLIANT staff, lovely food, cosy friendly atmosphere. Please let's support it.... I miss my weekend breakfasts and afternoon coffees. :)
Joy C . 2024-02-10
MORE AT TripAdvisor
We were apparently the first people ever to enjoy the new breakfast menu and I'm happy to recommend. Attentive staff, lovely vegetarian breakfast with excellent sausages. Great value for money, and nice atmosphere in general. Didn't know it's an inn but will keep that in mind! Will certainly go again next time we're in town.
E Viola . 2024-01-06
MORE AT Google
My second visit in the last month and once again a lovely meal. In my previous visit I had the roast beef. Generous portions with beautiful tender meat. On the latest visit lightly battered quality fish goujons. A lovely warm, cosy atmosphere but the icing on the cake the excellent service by Rich, a true asset to the team. His attention to detail is second to none and will definitely return.
Frequent Diner . 2024-01-06
MORE AT TripAdvisor
Best ham and eggs ever. Very friendly service. Enjoyed the gherkins and quirky decor. Dog friendly too.
Micky . 2024-01-03
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Usually one of our go to pubs in Glastonbury, food has generally been on the money for pub grub, service good. Can't fault the service today, as usual. and my wife's falafel burger was great - but the "Whouda" burger? Oh, that slipped up there. Please don't use cheap burgers - I'd rather have paid an extra quid and had something decent. We'll be back, its not a deal breaker, but just disappointing.
Colin P . 2023-12-05
MORE AT TripAdvisor
Wanted to try the roast / food at this venue for some time. Really pleased we did! Lovely fresh veggies and plentiful too - including gorgeous cheesy leeks, red cabbage, parsnips, white turnip, cavalo, crispy roasties and light n fluffy home made Yorkshire puddings. Tasty gravy and very enjoyable meat - we had topside of beef for 2 an and pork for 1. Delicious crumble n ice cream dessert. Relaxed and friendly atmosphere with very pleasant waiting staff. Will definitely return. Thank you 🙏
Paradise516708 . 2023-11-26
MORE AT TripAdvisor
A charming pub and inn in the heart of Glastonbury. Owners/operators some of the kindest people ever. A pleasant, quiet room with a view of the rooftops of Glastonbury. Hearty, delicious pub food and the perfect outdoor patio for great conversations with locals. On-site parking for small cars. I thoroughly enjoyed my stay and will return. Thanks!
Amy Hadden M . 2023-11-13
MORE AT TripAdvisor
Terrible experience in this pub yesterday. Had visited here for an evening meal a couple of years ago and enjoyed ourselves so thought on this visit to Glastonbury we'd pop in for lunch. The pub was busy but not full at about 2.00pm. We got a drink and ordered our food and then we waited and waited and waited and waited. After over 20 minutes we asked the very dour waitress could she tell what was happening with our order. She went off but saw she didn't go back to the kitchen and as she was the only waitress servicing at least 20 tables we saw how overwhelmed she was. No wonder she was miserable, unfriendly and unhelpful. After another 10min she served another table near us and we asked for an update on our food and also why we hadn't been told on arrival that we would have a long wait for what was essentially two sandwiches. I asked if the food would come within the next 2 minutes and she told us probably not!!!! At this point we got up and left. On reflection we realised the whole pub was....on a busy Saturday in the middle of Glastonbury.... being serviced by 2 members of staff....a waitress and a bar tender (who was was also servicing tables). We supposed the kitchen had limited staff too. Never going back. WOULD NOT RECOMMEND
TravelchickSW . 2023-11-12
MORE AT TripAdvisor
We went in for drinks. It’s got a nice atmosphere and the waitress behind the bar was friendly and quick. The have a good choice of drinks and serve Palmers 200 which is a firm favourite. Only wish the prices could be lower as it isn’t cheap, nice venue though.
digipicsuk . 2023-11-05
MORE AT TripAdvisor
Absolutely amazing roast!!! Roasties out of this world. I had the pork and my wife had the beef and both were lovely. Friendly staff and a homely atmosphere, highly recommend.
Matthew H . 2023-10-22
MORE AT TripAdvisor
Possibly the worst experience I have ever had, what a mistake going here for lunch. It took ages to be served, one poor lady doing her best to serve customers and had to literally run around the premises trying to get around. The food was luke warm, my wife was served the wrong main course (the landlady took our order wrong before then going AWOL), I had the beef which looked absolutely dreadful, and I could not eat it, undercooked veg, all topped off by being given the wrong bill at the end of the meal I would have got up and walked, but that is not our thing. I would have complained, but to who? The poor waitress was having an awful time already. It seemed every table had issues, and we did see some people get up and walk out. I thought when this place changed management it would improve. It has got worse, which is quite a feat. Dreadful.
Culture768257 . 2023-10-17
MORE AT TripAdvisor
The rudest waitress I have ever encountered. We waited half hour for drinks and for the waitress to tell us they didn’t have the food we ordered in stock. We decided to leave at this point where the waitress boxed us in and screamed at us.
Honestreviews051116 . 2023-10-17
MORE AT TripAdvisor
Had a great night, Caroline,Michael,Rich,Laura and Ruby were so attentive. Nothing was too much trouble. Ruby was so smiley and polite as was everyone. Great food and hospitality.
E2792SMtony . 2023-09-20
MORE AT TripAdvisor
Think this place is under new ownership/management? Either way, new menu is excellent, staff and service very attentive. Food was very good!
TforTaunton . 2023-09-18
MORE AT TripAdvisor
Michael was an absolute dream. Made the best cocktails and desert. Couldn’t have been more welcoming and friendly. Definitely coming back
Louise R . 2023-09-17
MORE AT TripAdvisor
Pre booked a table for 4 people for Saturday evening dinner. Ordered 2meals and paid for them at the bar as we were eating outside. Tried to order 2 more meals but the staff couldn’t work out the til. Waited 10 minutes to order the remaining 2 meals. One of these meals were unavailable so ordered a different meal. 10 minutes later the waiter came out to say one of the first meals we ordered was sold out. We complained because we weren’t told at time of ordering. The waiter said he would get the manager. 2 minutes later the manager came out with 3 meals. She offered my friend to chose something else!!! Really ????? Was she expected to sit there while we ate and eat on her own 15 minutes later. Barely an apology and all the manager offered was a refund. The meals we had were terrible, no peas with the fish & chips and potatoes with the fish were not cooked. Nobody came over to ask if our meals were ok and the manager avoided our table like the plague. If we had had a proper apology or offer to refund some of the remaining meals we would have been more than happy. We will definitely not be going back. Staff inattentive and poor management skills. We work in hospitality and customer service so we know exactly how things should be done. Mistakes happen which is accepted but the way you handle it is what makes a good manager. Dreadful customer service
Dawn P . 2023-09-02
MORE AT TripAdvisor
We came across this lovely Restaurant by accident having been utterly disappointed with the Market House and it's lack of food. However, the food & ales here were delicious and the staff were great, even though they were extremely busy. Nice relaxed atmosphere with no...
Patricia S . 2023-08-29
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It was a Saturday evening and I called in purely at random for some food. The pub was clean and tidy with plenty of spare tables. I was seated by a really helpful and friendly young man who took a food and drinks order. It...
RichardP608 . 2023-08-27
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Had Sunday lunch in this lovely pub food was very good and staff were really friendly and ever so helpful. The roast beef was delicious and superb vegetables to accompany didn’t have room for pudding. Great atmosphere a brilliant find.
patchy10 . 2023-08-27
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Lovely food,good service... We had two drinks and food that came to £38... Very reasonable. I had beer battered haddock and some of the best chips I've ever had... Crisp on the outside and fluffy on the inside... Yummy. Deb had a curry that was...
rich ford f . 2023-08-18
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Great choice on the menu, friendly staff and good food. Good location near the centre of town. We stayed overnight
Glamchic19 . 2023-08-15
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Service was poor and the food was awful felt like an inconvenience being there the lady behind the bar was blunt everything to much trouble then the food was probably the worst I have ever had . Such a shame as eating out is a...
Sharon H . 2023-08-14
MORE AT TripAdvisor
This is a very friendly place to visit for food and drinks. The staff are very attentive and professional. Caroline and her team are so helpful. Ruby was very helpful in every way.
E2792SMtony . 2023-08-14
MORE AT TripAdvisor
The service at the bar was poor, a gentleman standing at the bar was served before others who had been waiting longer. The beer is good though, but, unfortunately, the service means that we will choose other places in Glastonbury.
Ian B . 2023-08-03
MORE AT TripAdvisor
We were disappointed as only half the menu options were available, however Michael (the assistant manager) was not only apologetic but extremely engaging and great with children. His personality and conversation made up for the lack of menu choice, and made our evening out an...
Tourist53022953336 . 2023-08-01
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SUCH a disappointment. We have been regulars of the Who’dy for 20 years, and have always loved the atmosphere and the food. Since the change in management in November 2022, we have tried my best to ignore the downturn in reviews, but sadly this evening...
Cooper-Knights . 2023-08-01
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Management needs to sort it cook staffing, not blame cooks for substandard food. It is all about staffing. We were let down and the food was dire on every level. And very over priced. Shame.
Aulani M . 2023-07-30
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The service was friendly and didn't have to wait long , my husband had the lasagna, which unfortunately didn't have hardly any pork shoulder in which it advertised, and a very small portion, I had the fish and chips which was nice , would come...
lisarA8546UC . 2023-07-30
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Good pub. Good selection of drinks & a good food menu which is reasonably priced & great value for money. The food taste & presentation exceeded the price! Very relaxed with a friendly clientele. Would recommend a visit if you’re in the local area.
danmO322LN . 2023-07-24
MORE AT TripAdvisor
We called in on the spur of the moment when we had a delay in an appointment and suddenly felt hungry. It was nice enough to sit outside although the interior is super interesting. The menu had loads of choice but we really fancied fish...
gillybee2010 . 2023-07-13
MORE AT TripAdvisor
Great pub, great food. Michael and Caroline are super helpful and the beer garden is seemingly always facing the sun. We've eaten here three times in one week, that's got to count for something.
Gary S . 2023-07-06
MORE AT TripAdvisor
Popped in today with a colleague today for lunch, thought we would try somewhere new in the area. What an absolute hidden gem this was! We both went for a burger, and it was fabulous along with really friendly and professional service too! One gentleman...
Amppy . 2023-07-04
MORE AT TripAdvisor
I'm not a fan of sharing negative experiences online but when I have highlighted my displeasure to the staff and been given blank stares and no apology I feel like I should. I know hospitality is a hard industry to work in, however being polite...
RileycatBrighton . 2023-06-23
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Paid £20 for the fish of the day which consisted of one small piece of fish,one potato a little bit of veg and a sauce , complete waste of money
staceyo665 . 2023-06-21
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We have been visiting Glastonbury a couple of times a year for many years now. Over that time it has become a tradition to meet up with a group of friends for supper at the Who'd A Thought It. Over that long period the menu...
Silver O . 2023-06-18
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We have been here on several previous occasion, and found that standards tend to vary. Last time I wrote a 5* review, but on this visit we were given grubby paper lunch menus offering very little choice, let alone vegetarian choice – considerably different from...
Pelagius_Redivivus . 2023-05-22
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Used to have a great and varied menu and the food quality was fantastic, and we ate here quite frequently. However, recently the menu has shrunk in size so there's far less variety. The menu itself has adopted the current fad of listing pretentious-sounding accompaniments,...
Jim S . 2023-05-11
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Wunderbares Ambiente mit unterschiedlichen Deckengestaltungen in den Räumen, nette Bedienung, gutes Essen! Wunderbar !
Theodoros1964 . 2023-05-08
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We booked here for a family get together of 11 including 2 small children. The staff were very welcoming and nothing was too much trouble for them. We were given colouring books and pencils for our 5 year old and an extra plate of chips...
carlyr685 . 2023-05-07
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We booked a twin room and arrived at lunchtime. The carpark was full but Emma was helping another customer and suggested that we could block her car in until a space became available. We checked in and were shown a lovely quiet room. We had...
Dazza997 . 2023-04-27
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This is always our go to place when in Glastonbury. However, today was a huge disappointment. We came fully prepared for long queues etc being Easter Sunday. Nothing could have prepared us for a queue going out the door, one bar girl, glasses everywhere. Ordered...
Meander66826038399 . 2023-04-09
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Absolutely dreadful food. Ordered prawn & crayfish salad (£15). Got a few leaves (no other salad) topped with a very meagre portion of prawns. Told the waitress I’m not paying £15 for that and she came back with the same thing (leaves) with more prawns...
Supergirlme11 . 2023-04-08
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We felt unwelcome and the food took ages to come out and it was definitely not worth the money paid for it. They have plastic bottles of coke that you get from Tesco and charge a fortune for it. Don’t think we will return.
Mike-tucker86 . 2023-03-19
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Over £80 on 3 mains and 3 drinks and really disappointed with the food. Fish was 100% frozen and very grey. Peppercorn sauce for steak was a disaster - just gravy with tonnes of peppercorns thrown in and my daughters burger "tasted like plastic". Also...
394susannahh . 2023-02-26
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I come this night for a dinner, location was really particular. food was so delicious and really Thank you to Laura for your service and for suggesting me THE SPECIAL, dessert as well was amazing....
956tizianam . 2023-02-18
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I´ve eaten there for over 5 years, Everytime I visit Glastonbury I must go there, Nice, clean, delicious food. And wonderful beer!A MUST VISiT place!
correaeugenia . 2023-02-18
MORE AT TripAdvisor
Went there today Food was excellent as well as the service and a nice pit to boot. Clean tidy nice decor
ColinH2163 . 2023-02-01
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Booked table couple weeks ago,arrived and was seated at very small round table, squashed in a corner with one chair in the actual corner and a stool opposite.My wife and I are over seventy years old and find it uncomfortable to sit and eat from...
terry p . 2022-11-25
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Spotted this neat and tidy spot during a wander around during the day and were pleased to return without booking and be looked after. A friendly reception and choice of tables allowed us a quiet spot in the corner. We ordered at the bar and...
anthonywB8217AO . 2022-10-16
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Great place, I stayed 2 nights and enjoyed some lovely food and 2 good nights sleep in a clean comfy room. I found the staff friendly and helpful. I will definitely be returning on my next trip to Glastonbury. Many thanks to the lovely staff...
846heleno . 2022-10-07
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Was out for a meal with friend's. Sitting chatting, when lights started to be turned off. Getting the hint, we started to leave. We was standing, whilst friend's where having a cigarette. We was then asked which door we was leaving by, as they are...
_j0j6 . 2022-10-01
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I find it extremely rude when you have spent nearly £200.00 on food and drinks, that lights are turned off all around you at 21.17 on a Friday night and you are told that the pub is shutting. We still had drinks on the table...
Pru B . 2022-09-30
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Member of staff just walked off with the menu on my table when I was about to order. When called to return it, got quite offensive. Spoke to the person whi identified himself as the owner, who wasn’t apologetic but just defended his member of...
Joff C . 2022-09-24
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We called in for food and drinks on the first night of our holiday and went back twice more. The food was lovely, the staff friendly and efficient and there was a great atmosphere.
GillianB214 . 2022-09-17
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We had a great dinner here. They have Palmer's cask ales and we had some very nice pints of Palmer 200. Decor is a bit on the funky side for an old English pub and includes a huge array of memorabilia, advertising signs, etc. Food...
jenedc2016 . 2022-09-04
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My partner and I found this pub by chance while visiting Glastonbury.. Our first thoughts were very positive as the pub looks clean and well looked after. But sadly it all fell short of our expectations.. The bar maid/manager was far from welcoming along with...
burtthechef . 2022-09-01
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Poor food and shocking service, we didn’t like one of our meals and basically were told tough everyone else likes it! Regardless of what we said they stuck fast saying if you want to swap it pay again (not even at a discount!). They also...
martinbS3897MB . 2022-08-23
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We sat outside in the evening sun and enjoyed our first evening of holiday. Food arrived very quickly which was very tasty and presented well.
V7675DUmiriamp . 2022-08-12
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We were staying in a barn conversion just outside of the main town but called into Glastonbury every evening for food. We are shocked at the poor reviews, we truly experienced great service and good food. The staff were professional and friendly. Food was served...
Sandancer01 . 2022-08-04
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I had had a long day, meetings in London then a drive to Glastonbury. In the meantime, I received an email from Booking.com to advise me that the property had reported that my card had been declined. Blind panic ensued as I thought my account...
Duncan E . 2022-07-27
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Perfect central location with parking. Very accommodating, finding us a seat for dinner when fully booked and food was great our whole stay. Vegan options available. Nice area for sitting outside and easy walk to Glastonbury Tor. Highly recommend!
Susan D . 2022-06-22
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Surprisingly few outdoor eating/drinking places in Glastonbury, so we were pleased to stumble on this one after an afternoon walk up the tor. Despite the overwhelming negative reviews here, our drinks were very pleasant, as were the staff. A bit pricey though.
EBoy679 . 2022-06-09
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Popped by for Sunday roast. Pleasantly surprised by the interior which is quirky to say the least Food was good and staff were friendly. Fast service. Option of sitting outside which is nice in the better weather Dog friendly or we couldn't have visited 👍
K7654OKjulieh . 2022-05-28
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We were pleased to be back at the Who’d a Thought It. We came for a light lunch, which was well prepared and presented, and promptly served by pleasant staff. There is outdoor as well as indoor seating.
georgecP2317BT . 2022-05-21
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Despite some terrible reviews we thought we would give this pub a try. Service is slow, management rude, and customer service non-existent. Certainly not the vibe you would expect from such a magical town. We won’t be returning - there are plenty of fabulous establishments...
Foodiereviewer12345 . 2022-05-08
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Atmosphere: inside, whilst it has character, the decor hasn't changed in decades and needs a refresh here and there. Outside, the garden is pleasant and sunny. Service: On this occasion it was at least friendly, but we were given just knives wrapped in paper napkins...
Mrs_X_Smith . 2022-04-17
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This place was once upon a time good for food, or so I'm told. I've tried three times and each time it's been mediocre at best and £2 worth of muck on a plate. Service is ok, not brill. Don't bother eating here, you're better...
Bertie-Smudgie . 2022-04-17
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I would not recommend visiting this pub, the food was overpriced and of poor quality. Two of us ordered vegetarian lasagne as a main and it was the size of a starter and not very nice. The pub was very quiet with no atmosphere and...
susangriffin57 . 2022-04-14
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Would not recommend visiting this place as the staff where very rude and resulted in me leaving. Would not visit again.
aliciamN6533AP . 2022-04-14
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Listen, I've been to this place the food is eh, it's not as bad as the review but it could use work. My main complaint is that y'all need to get some charger installments I had to go on my phone it had 3%!!! And...
Joonalilla . 2022-04-13
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Atmosphere was very strange, it was extremely quiet and not very warm or welcoming. Which is a shame as the character of the pub is lovely. If you’re wanting a warm, friendly welcome I don’t feel this is the place. The food was average, nothing...
Victoria101010 . 2022-04-06
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Very disappointing experience staying here. The mattress was rock hard and very uncomfortable with only thin pillow. There was no hot water from the tap and the shower would not go hotter than lukewarm. Top top it all off the food was a very low...
jakegazzard . 2022-04-03
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Food and Drink was very good. Very quiet when we were there. The barmaid was really helpful. Would eat their again
neilhC8345QN . 2022-03-01
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Stayed for 2 nights and no problem with the room or breakfast. The price of drinks on the other hand is ridiculous, over £12 for a lager and a Guinness when nowhere else in Glastonbury charged even £8 for the same drinks!!!
picture1Tredegar . 2022-02-04
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We stayed here for two nights. Our room was small but clean as was the tiny en-suite. The lighting in the room was poor. We went down to the restaurant which was cold. The menu was limited and the food expensive for what it was....
Alison N . 2022-01-19
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Tucked away from the High Street this really is an absolute gem to find, greeted by the lady in the phone box, not sure why but its clearly a theme of some odd things in the pub. Greeted though by fantastic service, warm and friendly....
Michael J . 2022-01-16
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Great quirky pub, Great atmosphere and great food. also cater for gluten and dairy free. Give em a go you won't be disappointed.
barrydL8778ZK . 2022-01-15
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We have approached this pub / restaurant twice. The first time was 2020. We left before getting any further than the bar area as we found the staff unhelpful and rude. We thought, after a number of years, we might try again (mostly out of curiosity and in the hope something might've changed). I enquired by email to see if they had a table free for 4 people for dinner (20th December).The response I received was from Vanessa Thompson: ''Sorry we don’t do free meals, try another establishment,RegardsThe who’d a thought itGlastonburyVery confusing to receive a response such as this - do they not need the custom then? Probably best not to put your hand in the snakes mouth twice! So, very rude. Odd. Forget it.
Jan M . 2021-12-27
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My companion and I ordered Steak & Ale Pie with suet pastry. which came with a small amount of vegetables and a potato cake. When the waitress came to see if everything was OK I stated that the pastry was very hard - it is made with flour - was her was her explanation for this. I struggled through managing to eat most of the pastry although the crust defined my attempts to cut through it. My friend could eat the meat only, leaving virtually all the pastry. How they had the nerve to charge £15 when part of it was virtually inedible is beyond me!!. No wonder the place was so quiet.Finally the official definition of a "pie" is something completely encased in pastry. What we were served was a slice of a large tart which had obviously been microwaved.;My friend needed to have the over priced sticky toffee pudding (which she enjoyed) as she had eat so little of the main course. Will not be returning.
FrancesSouthWales . 2021-12-13
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Such a pity my friend booked a table last Sunday and was looking to have a lovely evening.Only to be greeted with extreme rudeness by waitress who should never be working in hospitality, was rude to our table and refused to take our order .Promptly walked out never been treated this way in a pub/restaurant she even said hope to not see you again.Avoid like the plague awful place.
grahammV4157HX . 2021-12-04
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Incredibly rude staff. Ordered a Guinness, which was £5.70 and the man serving poured straight to the top in one go. I explained that wasn't how you pour Guinness, he ttold me that was how he was taught. I asked for a fresh one he said it will cost another £5.70. Asked to speak to the manager to which he replied he was eating his dinner so no. Shocking service and a terrible pint at an extortionate price. AVOID!!!
devongirl120 . 2021-11-02
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Fantastic meal, staff were amazing and attentive.But then we went to the bar to get drinks.The owner had a very poor attitude.She needs to improve her communication skills, I felt belittled and don't understand why she felt she had the right to make me feel that way.
Y3218FVjuliel . 2021-10-22
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As the title says, hot sunny day thought this would be a nice place to relax, walked in, reasonable service compared to the other reviews but was charged £13 for two pints of Birra Moretti. That is London prices, needless to say we won’t be back if we want to relax.
FloydOnForever . 2021-10-18
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Rude and dismissive staff. We walked in and felt excluded as soon as we sat down. There were little lights on and when we asked the woman working in the pub told us to use our phone lights. We then decided not to order food due to the service and my sister not feeling too hungry, so my mother went up to the bar and politely informed her that we would be ordering drinks only. She responded by saying “yes, I overheard you.” In an extremely rude tone, followed by “we don’t do table service”, at the point we were already at the bar ready to order. Completely uncalled for and we were so glad we didn’t give them more of our hard earned money.
Go62247515081 . 2021-10-14
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My partner and I came to this pub specifically to fill a craving for pie and mash. At £15.00 for a pie and mash i was a little aghast but sometimes you gotta do what you gotta do, and we really wanted pie. At that price, I hoped it would be gourmet. However after we had sat and ordered drinks, I was told there was no pie left in stock. It was pretty dissapointing but by that time our stomachs were grumbling, so we thought we'd get bangers and mash as the closest thing. They advertised a marmalade potato cake thing as the accompniment of the sausages and I asked if they could just make a simple mash for us instead. The answer from our waiter was a flat No, delivered without a hint of apology or sympathy. With the sausage meal also priced at £15, I could not believe that there was absolutely no leeway on how we would like our potato's cooked, especially when we were clearly looking for a like-for-like for our preferred dish, which DID come with mash but the pies were out of stock.The only reason I can think as to why such a switch could not even be REQUESTED to the chef, is that all their meals are perhaps the ready kind done in a microwave and so have no room for change? In which case a cost of £15.00 is just daylight robbery. So despite our hunger we got up and left, finishing our drinks in the garden and feeling like whatever we ordered would be a ripoff. I had a look in the kitchen window as we left and it did seem to be setup to pump out microwave meals. Can't comment in the taste of the food because we never got it, but based on the rest of our experience I'm glad we didnt.
MikeEatsStuff . 2021-10-09
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384 Opinions
We only went there for Sunday lunch and omg it was excellent. We would recommend the place and we will definitely go again
947 Opinions
Excellent pub. Friendly people. Bar staff are great, except one who clearly has a huge chip and problem. But that is your problem. Be a man or be a woman, but don't be hating everyone else.
3126 Opinions
We were staying at the attached premier inn at Frome and were able to book a table easily on the day, and the staff managed to squeeze us in a bit earlier than booking online. Great food, fillet steak & chicken & rib combo. Lovely staff, and many thanks to our server Abi-Ma, got us everything we wanted.
760 Opinions
Popped in for some pints at the recommendation of our Inn Keeper. A real old world traditional English pub. The ambiance was cozy with the dark woods and old fire place. Unfortunately the bar keep was quite young and didn’t really know much about what she was pouring.