Based on 2.688 opinions finded in 3 websites
Based on 2.688 opinions finded in 3 websites
Nº 540 in 696 in Mendip
Nº 128 of 152 Other cuisines in Mendip
Opinions
As far as Wetherspoons go, this one is good! The staff are friendly and helpful and the place is kept clean and tidy!
Chris . 2024-10-31
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Good food, fast delivery. Clean dining area, eat twice in two days, hidden gem in my mind.
Martin Nash . 2024-10-29
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Pretty standard Wetherspoons. Visited Sunday evening, and maybe they had a busy day as a lot of dirty tables and floors etc. service quite slow, food arrived before drinks. Portions in Wetherspoons aren't what they were, but still just about reasonable value given you can get a drink included
Kevin Arscott (The Walking Kev) . 2024-10-28
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We had a couple of meals here whilst we had a mini break in Somerset. The pub isn't huge but we didn't have any trouble finding a table. The service was a bit sketchy on the Sunday but I guess this is traditionally a quieter day so I don't think they had as many staff working. Interestingly the food here was about £2 cheaper per item (apart from the kid's menu and desserts which seem fixed everywhere) than the Wetherspoons in Street. It's not right in the centre of Wells but close enough and parking after 5 seemed easy enough.
Gabrielle Milverton . 2024-10-27
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Food was ok typical spoons, however the disrespectful team that were working there should be ashamed of themselves!!! I had no egg I asked it seemed like a problem even tho the meal came with it the attitude was beyond a joke. I will never be coming here again!!!
Karl . 2024-10-26
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Visited on a very busy Friday evening. Staff were under pressure as can be expected, but service was very good
Glenn Cherry . 2024-10-25
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Experienced not up to standard food on 3 occasions within a month very disappointing and staff not interested of refunding on food. So had to eat it not to waste our money. Will not be going in the future at anytime soon
Sal Polanek . 2024-10-22
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Gave me and my mate the worst diarrhoea. NO JOKE. Careful with their beef.
Jake “OG Jakey” Scanlan . 2024-10-19
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Food was average for a spoons. An issue with the system resulted in mix up of food orders, which wasn’t an issue until staff members were extremely rude to me when trying to chase up an obviously forgotten drink order when the rest of the table had received their drinks. However, the restaurant within itself was lovely theres just evidently an issue with customer service.
tjnewosj . 2024-10-19
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Awful food kids portions no wonder your closing sites. Not coming to weatherspoons again. Smallest chips and burger I've ever seen .
Edmund Wynn . 2024-10-18
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3rd time in as many weeks. Cold food and I mean cold sent back twice then rest of food even colder on return. Staff seem short on the ground and have no interest in complaint. Asked for part refund as hungry and needed to eat and said unable to do that. Promptly walked off. Been going since open. Will not return such a disappointment. Terrible. Terrible staff. Spoons sort this place out
Edvad . 2024-10-18
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Atmosphere was great, quite busy. Service was very slow.
Hannah Law . 2024-10-18
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Been going here a few times and the last 3 times we had food either the jacket potato seemed off or the food ie chips egg were really cold , staff not very helpful , not interested .
Wander55345832185 . 2024-10-18
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Definitely a pub for the locals away from the tourists. Clean and the service was good.
Julian Tucker . 2024-10-17
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Our first visit, and it's a lovely pub. Honestly one of the cleanest and well kept Witherspoon's we've ever been in. Thank you ❤️
Laura Marsh . 2024-10-07
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Typical Wetherspoons, good value and good food. Shame the staff member when delivering my beer named it wrong, when I questioned which type of beer it was and I stated it was not the one I ordered,I was told I had ordered the wrong one and I was at fault. Quick look at the order history on the app proofed the staff member was wrong. Not very good service.
Gary Smith . 2024-10-07
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Have just been in for lunch and have had some good food, service here but this is now the 2nd time in the last week have had to send food back as had the brunch, eggs were cold, as was most of the plate, apart from bacon which was cremated. Sat and watched my partner eat their food whilst I had to take mine back.. We had to ask for cutlery 10 minutes later as person who had served us had acknowledged we didnt have cutlery but then continued to take food out to other customers, we would have still been there waiting. My food didnt materialise and having to go back to work left without food. Shambolic
Lisa Smart . 2024-10-03
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Food was reasonable, service was a bit slow with only one member of staff on behind the bar.
Jason Williamson . 2024-09-28
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Really disappointing, complete waste of money. Coffee machine not working when I arrived. No brown sauce available at all even when asked staff member. The breakfast took 35 minutes, arrived cold and was just cooked. Didn't taste good. Think the weather spoons is understaffed or just disorganised.
Monica Herlihy . 2024-09-22
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Food was horrible was not imprested chips were dry like they had been microwaved
Charlie Bennett . 2024-09-22
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It was very nice something different
Pete Richards . 2024-09-21
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Friendly, efficient staff and great food.
Ann . 2024-09-21
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Food usually good but not as hot as it could be today.... sorry
Brian Whomes . 2024-09-08
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It's just a great place for food and drink at very affordable prices. It was 5 star as far as we were concerned for food drink and service..
JOHN PRINGLE . 2024-09-08
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Gluten free options available on the app. The app is a bit clunky, but workable. Staff lovely, service times good. Food good - chicken wings and baked potato. Visited twice 😊
Rhiain Burberry . 2024-09-07
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Sadly this place has not improved, if you look at some of the terrible reviews this place has then you will understand why it has such a low star rating. A very unfriendly, uninspiring place, constantly under staffed and downright depressing. -1/5
Hungry Horse . 2024-09-05
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9 of us ate, food was generally usual spoons standard, however one dish was cold, but changed without issue. Staff pleasant and helpful, seemed slow to clean plates around the pub which I find disappointing
Dave Cable . 2024-09-04
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Cheap and cheerful 😊. Great value for money.
Tony Taylor . 2024-09-04
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Lovely building, nice touch the outdoor area is in keeping with history
Garry Elliott . 2024-08-29
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Good value curry and drink. Have to pay to park though. Toilets are a hike to reach!
L C . 2024-08-28
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Very poor today took to long with food we ordered my Mums fish and chips were ok with mushy peas. My noodles soup cant remember proper name was cold when turning up, and was missing char grilled chicken. That i had paid for very disappointed wont be coming again. the table after me got served quicker than hours think chef or staff were asleep cause of bank holiday.
Richard Scriven . 2024-08-26
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Lovely wetherspoons experience and great food, kept well.
Dean Webb . 2024-08-25
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We ate here for three evenings during our stay in Wells August 2024. Service was quick and food was delicious. We had ham, egg and chips, steak and curry. Size of meals are just right enjoyed with a glass of wine or beer. Excellent value compared to what you can pay elsewhere in Wells for the same types of meals and with a drink included. We did try somewhere else (Ask Italian) on one evening and it was nice though went back to spoons the next evening. We were travelling on a budget and you just can't get better value, great food and excellent service 👌. Thank you to the Spoons in Wells we highly recommend.
Catherine Wedgbury . 2024-08-24
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Dirty/sticky tables as many weatherspoons have. But ok for them price.
c j . 2024-08-19
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Always really good, Service and food. My steak was a little fatty today but usually very good. Great value.
Jimmy K . 2024-08-17
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The Pub is a standard Spoons which lived up to my expectations. However the Customer Service was excellent. ALL of the staff seemed friendly and the young man Joe, who served us is a credit to the company. This was fantastic as I sadly haven't received the same level of service in other Spoons in Somerset.
Peter Lynch . 2024-08-16
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We visited in on a Thursday around 6pm in the school holidays. A friendly atmosphere with a number of families. The service was quick and friendly. The food was good quality. Spoons always have the same good affordable menu but the quality of staff can sometimes let it down. This is a good one.
Nick Bishenden . 2024-08-15
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Stop by late on a Friday afternoon for an early evening meal. Managed to get a table outside sheltered from the sun. Ordered from the bar and our meals arrived within twenty minutes. Staff we encountered were friendly and the prices for food and drinks were exceptional.
KiddyBoy . 2024-08-15
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Have eaten here twice, and enjoyed the pleasant atmosphere and good food.
Sheelagh Frankland . 2024-08-02
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Nice outdoor seating area. Clear zones for smoking.
Lisselle Clarke-Moisley . 2024-08-01
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Friendly staff good value drinks and food
sheila pountain . 2024-07-29
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Really great meal and service beautiful 😍
Jonathan Brown . 2024-07-25
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Went really late after England match. Tables full of plastic glasses. Bin bag 5/10mins clear! Staff where really good with a problem customer. 10 out of 10 for that.👍
Miranda Fouracres . 2024-07-15
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We came in for a quiet and friendly meal, food came out very fast and was lovely but the service was awful. Missing a side order and asked if we could have it, the waiter was very passive aggressive said he’d be back with them but never did. The same waiter came and brought our puddings, when we were finished we were told to give the bowls to him. Obviously has a lack of communication skills. Won’t be bothering again.
Freya Pegg . 2024-07-15
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Great value place nice breakfasts
Paul Forrester . 2024-07-14
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Cold food, incomplete meals, forgotten meals, miserable staff unwilling to address problems with food! Rude chef Nathan (apparently the boss of the manager!): quote from chef "don't tell me my quotas!" Other people complaining too. Overall extremely unpleasant experience. Avoid at all costs.
Annie Baynes . 2024-07-13
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Always good, perhaps a little understaffed right now but that it is to be expected given the current climes. But what may lack in quantity is more than made up by the quality of the team. Update: The chicken schwarma is banging!!
Daniel Wilkie . 2024-07-02
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Excellent breakfast (full English no hippy stuff).
charles moore . 2024-06-29
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Of course we also had to try a typical English pub and the Quarter Jack was recommended to us. Here you have to get the pints yourself and hand the filled glasses to the table 😁 but that's probably the case in every pub. After I placed the order with the barmaid including the table number, the food was then delivered to the table. Fries were good (crispy and not soggy....) and the cheeseburger was small but OK. The atmosphere is rustic and there are also large “tubes” outside where you can sit at the table. It was OK 👍
Heinz-Günther Kampmann . 2024-06-28
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Popped in for lunch, my husband ordered the steak and kidney pudding , pudding was hard and dried out inside, peas hard and tasteless. I had the pasta dish, clearly a microwave meal, very salty. Staff were friendly, service very quick which confirmed our suspicions that the microwave had been put to use !!
Tweet Pie . 2024-06-26
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Really lovely people and food and drinks well prepared and tasty. Amazing prices, considering the quality was so high. We ate there twice over a long weekend and would recommend it to all. Happy, friendly staff as well 😀
Mark Harding . 2024-06-25
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Completely overcrowded. Three of us went to dinner at 3:00 p.m. We waited in line for 30 minutes to order. Then waited another hour for our food. All the hisses were full of dirty plates. The staff only brought the food but didn't clear anything away. There was probably extra staff for this. Very worrying, no teamwork. As a result, the ambience also suffers.
Beate Eichler . 2024-06-17
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So one of the good ones, when it comes to a spoons. The service was great and the staff were friendly. Easy to locate and parking right next door. Some items of food were great but others not so good. I ordered the steak and kidney pie with mash and peas with gravy. The gravy was lumpy and the mash a bit dry and could tell was reheated but was okay.
Marcus Sparrow . 2024-06-09
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On holibobs so popped in after softplay to a lovely Spoons. Clean, plenty of room, excellant service and usual speedy food. Thanks. 👍🙂
Ali Webb . 2024-05-30
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Food was fine, but some items were not available, which made choices awkward.
Michael Heasman . 2024-05-30
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It was in a rough area and staff weren't very friendly when they served us.i wouldn't go there again
Faye Rogers . 2024-05-27
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Very friendly staff and clients, well run and good beer. Sadly the steak was a bit tough
John Letchford . 2024-05-26
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Cracking breakfast. Great value. 👍🏻
Robert Redwood . 2024-05-21
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We just popped in for a drink so didn't eat here but the place is spacious and the decor and layout both inside and out was well thought through to create pleasant and engaging surroundings. Well done..
Marie Williams . 2024-05-17
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Stopped for breakfast one morning. Food and drinks were served quickly, and were good value. Only down sides were that the coffee machine had run out of most options and hadn't been refilled, and a potentially embarrassing situation where a male member of staff went into the female toilets and opened a cubicle to clean without knocking. May want to knock on cubicles first, or at least fit locks to the cubicle doors.
Will . 2024-05-11
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Very nice interior and altogether a nice place for a meal which was why we were here. We both had ham egg and chips which was served quickly and was well cooked and tasty. We would visit again when in Wells.
Steve Goodland . 2024-05-05
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A smart spoons, if there was ever a thing. Every thing you expect from a spoons . In a smarter environment with table top games on offer. Yes the toilets are a long way upstairs from the bar. 😂
Chris topher . 2024-05-05
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Really nice withies. Large outside seating ares to side and front.
Toasty Diver . 2024-05-04
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Absolutely without doubt the best Spoons we have visited. Food was lovely. Staff were friendly. Atmosphere was relaxed.Outside seating area including the converted concrete pods were genius. On site parking was a Godsend. Prices for drinks, menu selection & the overall fixtures & fittings were first class. Of the 52 Spoons we have visited so far "The quarter Jack" is the best by a mile. Even the loos are pleasant. Well done. Tim give this branch the credit it deserves!!!!!
Brian Curtin . 2024-05-04
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I had their lasagne and 🥗 lovely and hot. Wife had the chicken wrap and a salad. Lovely soundings clean.Staff very nice and good at their job.Would recommend this place if on bythe area.
tony cummings . 2024-05-04
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Good Staff always make the difference. If you like 'spoons then this is a good one. If you don't like 'spoons, this is a good one anyway.
Dyslexicshaman . 2024-05-02
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Nice 'just out of town ' Spoons. Excellent staff.
Trevor Penrose . 2024-04-26
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It's same in every witherspoon tables with dirty plates cups food left on them trying to get a drink is hard work at the bar and grandson would be nice to wipe and clean tables
Clifford Hughes . 2024-04-25
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Friendly welcoming staff. Clean, fresh and very interesting venue. Food was served quickly and always great value 🙂
Teresa Swinford . 2024-04-21
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A very nice small fish and chips with mushy peas,plus Doombar real ale under a £10.staff friendly and its clean.car Park £1.50 for 2 hours
Global52289398427 . 2024-04-20
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First time at this Wetherspoons and looking forward to going again. It was a sunny day and had the choice of sitting outside either at the front or the back. Fish and chips were excellent as was the service.
Victoria Godbold . 2024-04-15
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It's just OK for cheap food and drink
Chris Bird . 2024-04-15
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I have been going this pub with friends for years, but tonight the Katsu curry was absolutely awful so I returned this food to only be given something just as bad, I later order 2 apple crumbles which took a very long time to arrive, which when they arrived they looked like they had been reheating at least 3 times the ice portion tiny & melted mostly, I was very diplomatic I said that the desserts were very poor Bering in mine we have order this for years without problem, the way in which the manager & kitchen staff handled the situation was incredibly poor, when I complained I was told there is nothing wrong, your not getting your money back, & said you have already complained about your curry, which was nothing to do with the desserts, they were aggressive, when I highlighted that there behaviour was not right they carried on being aggressive, but when I persisted I wanted a refund they told me I would barred for the pub, I’ve never met such poor handling of a business I will never set foot in a weather spoons again along with the 10- 15 people who regularly meet here. I would rather spend my money somewhere else we have all agreed, the money we have spent here is quiet considerable over the years not ever again.
Damian Kenniston . 2024-04-10
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Great kids portions, really enjoyed the burrito salad. Using the app is such an asset when you have children so you can stay at the table. Busy lunch with all tables full staff friendly and working hard
Finley James . 2024-04-10
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Excellent Wetherspoons. Good food.
kirsty dight . 2024-04-10
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We came in and every seemed good at first then...we sat down and ordered are meal... its came and we were not given the correct amount of cutlery and it was dirty 😡 When we were done a worker came over and took are amtry cups but seemed very rued about jt and gave us a funny look I was not happy with this place... the jacket potato also tasted under cooked there for I'm leaving a 3 star review 😡😡😡.
George Futcher . 2024-04-06
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Nice setting needs a bit more service and drink machines don't work
Solar . 2024-04-03
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The food was really inedible. The chicken was dry and tasteless, the fries mealy, cold peas and the salad should be "Mediterranean", well it wasn't. No atmosphere in the tent and the staff was not interested.
Joyce Pennock . 2024-04-01
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Excellent service, great little pub. Nice staff and good food 👍 also wells itself is a lovely city. Beautiful cathedral, and some lovely walks around.
Andy . 2024-03-31
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You can't really go wrong you know what to expect with a wetherspoons and it didn't disappoint just had drinks but the refillable coffee is a must
jan phillips . 2024-03-23
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Very slow service and lots of the menu not available, not for the first time
Daz Hogarth . 2024-03-22
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Been here a few times and each time service has been very slow. Seems to be understaffed and staff that are there seem a bit switched off. Had to walk out last time due to some items on menu being unavailable and difficulty getting served
Daz H . 2024-03-21
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We were very impressed. This is a really good pub. The service was extremely quick and efficient and the staff were friendly. The food was excellent and great value for money as were the drinks. We visited early on a Saturday evening, and the atmosphere was great. Some families, some drinkers, a good mix. The building is attractive, and the decor has been completed to a high standard. We are not local but if in the area again, we will definitely be back.
mark w . 2024-03-19
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Good food, fast service, great price.
C S . 2024-03-18
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Just called in for a tea 🍵 as we had time to kill very nice pub, although we didn't have food it looked great. Clean and tidy pub good menu prices seemed ok
Adrian Lee . 2024-03-12
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Typical Wetherspoons. Adequate food at good prices. Parking is a little problematic
Maureen Hillier . 2024-03-10
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Great pub. Nice atmosphere and great seating areas. High tables, small tables, stools and outside options. Friendly bar staff too, constantly on the go and clearing tables
Dawnie C . 2024-03-09
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shocking food chef can even fry an egg, we were harassed by staff along with other people trying to make us all move so they could reserve tables, we waiting over 30 mins for a drink which we were then told was upgraded for the hastle but I had paid for the pints of soft drink anyway, then they stood talking about us all as we said when we had finished our food the table would be free, Rude arrogant and the worst customer service I've ever experienced, shame because we have been several times in the past and everything has always been spot on, the whole place was dirty with tables full of dirty plates has these been moved they could have moved tables around to accommodate the large table who were due at 2 but didn't turn up until way after, we ordered our food at 1 and were still waiting on drinks after 30mins they did this to several tables.
Debbie Pearce . 2024-03-09
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Very nice Spoons, especially with Lurcher Stout at only 99p a pint (sadly they wouldn't take the 50p off voucher 😂). Really nice place though, right next to the bus station.
Nigel Watts . 2024-03-06
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I asked the dude with the blue hair his name about 10 times but I've still forgot it, sorry mate. If I could give more stars for his service and attitude then I would have. 10/10 legend.
martin hill . 2024-03-06
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brilliant place to eat, lovely staff too
Julie Webber . 2024-03-04
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This place has literally gone to the dump. Of the past few times we’ve been here, every single time has been dreadful. I know it’s Wetherspoons but it wasn’t this bad a few months ago, the fiesta burger was actually decent but the quality of it now is horrendous. It’s probably half the size and the quality has been severely reduced too. Rock solid bottom bun, sticky extremely dirty floor and something, I don’t even know what, on the seats, dirty mug, stale and slightly warm onion rings, also my partners food was rock solid too. I don’t know if there is nothing for the staff to do but they got 2 waiters to bring out a burger and a panini.. and then brung out the fried egg I had added onto my burger… on another whole plate by itself? I mean I kind of get it but like a bit of common sense works too like it did every other time..? Raw potato in the middle of a few chips too.. Didn’t bring me a glass with my drink, or the ice, or the straw, or the fruit. I don’t particularly care about either of these but it’s besides the point for the general person it should’ve come regardless. On our table there is a conspicuous stain of something, and the last time I was here I honestly couldn’t tell if there was a clot of blood and some smeared over (based on how it looked and the colour) or if it was just ketchup but it was definitely off putting to say the least, I just covered it with a napkin and tried my best to just pretend it wasn’t there. I also had to change my seat before I sat down because it was soaked. Overall this place is disgusting and EVERYTHING including the top of table, the floor, the sauces, just everything is greasy and or sticky.. or has a stain or some dirt somewhere. There were some other things that I picked up on but my memory is as good as a goldfish and I’m hungry because I didn’t quite know how to tell the waiter basically just about everything is a disaster because I’m too socially awkward lol. Just go to Fosso Lounge, it’s only a 5-10 minute walk away for quality food, cleanliness and service.
Laya Erran . 2024-02-25
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A great place to share moments with friends and family. The food is good and the service is good. The staff are friendly and work hard to meet the standards you accept. The prices are also good. It's usually quite busy at times and still provides a great service, 👍
Daffyduck 420 . 2024-02-24
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Unfortunately not great, but it's cheapish, and ok.
Tyrone Fenton . 2024-02-20
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It was the first time we had gone to this wetherspoons pub. We thought the pub looked really nice and the staff were really friendly. We will definitely go again.
lee francis . 2024-02-19
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Nice food staff great working hard. Could do with a little clean up of the wall cladding
Kathryn Thatcher . 2024-02-15
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Didn't have food but drinks were nice. Had a different drink given than ordered but when mentioned to staff it was quickly rectified. Plenty of seating inside and out.
Neerod Snikta . 2024-02-15
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Reminded myself why we don't go to Spoons. Our grown up children are fans though. Food wise you're getting what you pay for. Service was lacking and we needed to chase fit drinks that were forgotten.
Jef Crow . 2024-02-14
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Very quiet for a Monday evening and ordered via the app.. food was quick but my chips with burger were stone cold.. while my partners chips steaming hot!!.. bar staff friendly and welcoming..
Damon James . 2024-02-12
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Not too bad, food is good for a witherspoon.
Sharon Carter . 2024-02-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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504 Opinions
Lovely breakfast options, great tea and coffee, but all spoilt by the most miserable, unfriendly staff member serving, I've ever had the misfortune to be served by. It wasn't just us either, she was like it with everyone. It made us laugh to read the poster in store (shown). the secret is apparently " real smiles..... friendly banter..... " Not on a Monday morning apparently. I know it's probably a thankless task, I get that, but isn't customer service and a smile part of that job? We went into Clarks village and every other shop worker, bar none, gave us a friendly greeting and a smile. I hope she's OK, I recommend meditating first thing to help with stress. Update: I'm assuming that your response to my review is sarcasm, otherwise you really are clueless and your claims to value customer service are simply talk.
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Menu looked interesting so booked table online as staying in area. Relaxed restaurant, we sat upstairs. Lovely front of house guy and one hardworking waitress. Food was wonderful, fish cakes as a main, delicate flavour, steak perfectly cooked. Dessert, I’m still thinking about it…….poached pear, blackcurrant (I think) chestnut cream and honeycomb, wow. Couple of glasses of Merlot, everything perfect. A lovely relaxing evening, absolutely lovely staff, we shall visit again.
401 Opinions
The coffee is really disaster don’t know how to make coffee very disappointed