Based on 1.627 opinions finded in 5 websites
Based on 1.627 opinions finded in 5 websites
Nº 519 in 696 in Mendip
Nº 126 of 152 Other cuisines in Mendip
Opinions
If you are looking for somewhere different this is the place to go. Amazing converted building either quirky rooms. Service and food great too. Pity no car park. We used the pay and display in Saxonvale. No need to pay from 6pm to 9am.
Andrew Clabon . 2024-12-27
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Fantastic food set in a quirky building with many little 'nooks' to sit in and enjoy a drink. Very friendly and attentive staff 5🌟
Steve Wilson . 2024-12-23
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Not the best menus, bit pretentious..
Isabel Quigley . 2024-12-22
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Great, quirky little hotel, owned by Butcombe Brewery.
Paul Foden . 2024-12-19
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We didn’t stay at the hotel, we just popped in for a quick Sunday pint. Staff were lovely. Big comfy cozy rooms to have a drink. What more do you need on a cold Sunday?
Ryan Munns . 2024-12-15
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Had a family Christmas get together, table was booked, had to wait an hour to be seated, room was upstairs, not very inviting, table wasn’t laid apart from name cards. No Christmas crackers, asked if there were any crackers, told, only on Christmas day? Our starter which was pear,rhubarb,beetroot with goats cheese and walnuts was all a bit thrown together in a bowl. Looked like it had been stored in the fridge for 24 hours. The Turkey mains was terrible, not hot, undercooked pigs n blankets, very little gravy, no seasoning to the food, sprouts and gravy came out separately about 30 minutes later, the sprouts were almost raw! Dessert was no different, luckily I had cheese board, which you can’t really get wrong, however some family members had the poached pear, the pear was also raw, impossible to cut even with a knife. The chocolate rice pudding came out, about 30 minutes late, we had asked for jugs of water at the start, these appeared at least an hour later. Overall, everyone was disappointed, the manageress had said they were busy that day and under staffed, she took the desserts off the bill, along with the 10% surcharge, also gave us a 10% discount on the whole meal. I am leaving this review based on facts, maybe this can help them understand the overall impact of a bad meal and service and hopefully can improve from it, would I eat there again, Id have to think long and hard about it. Disappointing!
Daren Gibson . 2024-12-15
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Lovely lunch, good staff, we had a room to eat in where kids could play freely. Nice experience. Had a lovely fire going. Defo return. Thanks
True Review . 2024-12-10
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My friend and I dined at the Archangel last Friday evening before going to see Abba at the Cheese and Grain. We had a warm welcome in the bar, lovely cocktails and the staff even took our photo in front of the Christmas tree. We had starters and mains. I had the pear, walnut and cheese starter it was tasty but could have done with a little more cheese. We both had burgers one chicken one beef, we shared and both were excellent. My friend ordered a 2nd cocktail with her main course and I had a wine, sadly the cocktail never arrived, no drama and was taken off of the bill without any quible. I know its the silly season but the waiting staff were a little stretched upsatirs hence the reason for not giving you 5 stars.
Rebekah Mundy . 2024-12-09
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Stayed here for work reasons..staff are very helpful/friendly rooms are good food is good everything was as we wanted
Kev Brookes . 2024-11-30
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Stopped by for breakfast and the staff were lovely, breakfast was delicious and the hot chocolate was one of the best I’ve ever had!
Mishi . 2024-11-30
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I had an outstanding stay here. The location is perfect for exploring Frome and the hotel itself is so welcoming. The staff went above and beyond to make me feel looked after, they were really kind about any requests I had and provided exceptional service which was also really really friendly. There was a communal room with a cosy fire place which was perfect for winter evenings. My room was always really warm and I was delighted I had a bath tub!! I truly couldn't recommend the Archangel enough. It was perfect for my mini getaway and I can't wait to return.
Flora Anderson . 2024-11-23
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Spent two nights here. We had a quirky comfortable attic room, very clean and tidy - not easy considering the ancient oak beams. Well done housekeeping. Good quality locally sourced food for beakfast and dinner. The Assistant Manager was very welcoming - great host making us feel completely at home. This hotel is in the center of Frome and easy walking to all that's on offer - it has more happening than most towns.
Jonathan Prosser . 2024-11-23
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We had an excellent evening meal and was treated incredibly well by Josh, Lowri and the rest of the staff. Thank you. Oh and the food was inventive and delicious.. Thank You..
Joe Conte . 2024-11-17
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We had a lovely Sunday lunch here. The staff deserve a special mention, very polite and efficient
Lynne Street . 2024-11-17
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Excellent location for our gig at the Cheese and Grain. Staff were really friendly particularly Mark. Room was absolutely fine only unfortunately with the exception of the shower where the dial was so sensitive that it veered from scalding hot to freezing cold. We opted for the latter just to have a shower. Overall though, would come back. Great pub by the way.
Anthony Beal . 2024-11-16
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Boutique hotel, in the centre of Frome and in the town centre. Our room was very boutique, though I would say the massive bath was not practical, and it was difficult to shower in - style over practicality. Staff were great, service at breakfast a little slow though
CarolD Evans . 2024-11-15
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We had a lovely time and meal here we like the Archangel and the feel of the place, the first corse and the main dish was served to perfection a long with drinks, unfortunately the waitress asked if we would like a dessert which we said yes she left a menu, and that was the last we seen of her, we waited approximately 30 mins to which I got fed up and went to the bar paid our bill and left, to be honest I should of said something but didn't, to which I'm not sure was right or wrong but it will not stop us returning
Nigel Even . 2024-11-04
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We booked into the Archangel for lunch as a treat alongside the Frome Independent Market on Sunday. We were a bit disappointed with our meals, they were small portions and not very hot. TheY did cater for a range of dietary needs and restrictions, which we were grateful for.
Samantha Radford . 2024-11-04
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Beautiful location c friendly staff -lovely room just slightly offset by v cracked bathroom sink -but all other housekeeping rather lovely great tea choice and cooked water available in the room ✔️
Su Fahy . 2024-11-02
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We had lunch at the Archangel in Frome.Its a fabulous pub, the staff were outstanding and so lovely, they couldn’t do enough for us. The fab was fantastic.Its in a great location.Would highly recommend you try it out.
Jane Allum . 2024-10-30
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Menu looked interesting so booked table online as staying in area. Relaxed restaurant, we sat upstairs. Lovely front of house guy and one hardworking waitress. Food was wonderful, fish cakes as a main, delicate flavour, steak perfectly cooked. Dessert, I’m still thinking about it…….poached pear, blackcurrant (I think) chestnut cream and honeycomb, wow. Couple of glasses of Merlot, everything perfect. A lovely relaxing evening, absolutely lovely staff, we shall visit again.
Annamakiff . 2024-10-29
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Lovely old building selling drinks food and cocktails .good staff and very friendly atmosphere in all the different areas.
Nick Carter . 2024-10-28
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Clean and comfortable room - well equipped. Would have appreciated shelving in the hanging area to put away clothes etc or drawers. Excellent tea and coffee making facilities and the staff all so lovely and helpful
Janet Thompson . 2024-10-28
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Very friendly staff, well situated in town and relatively quiet, room was well appointed and bed comfy.
Tim Baugh . 2024-10-27
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Venue, ambience, and especially the staff were outstanding. Great place to stay if in the area.
John Charles . 2024-10-25
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The Archangel is in the centre of Frome, steps away from key sites like Cheap St, Catherine Hill and the popular Frome Independent Market (runs on the first Sunday of the month). I chose to stay there as a treat, expecting a little bit of luxury, choosing a single room with bath as I was travelling alone. I was given a single room with a shower which I didn’t mind. Unfortunately, the room didn’t live up to expectations. It was tiny, dark and I was particularly surprised that I could hear the people in the room next to me - heritage buildings usually have thick walls. Also, even though the bar closes at 10pm, there was loud talking in the bar downstairs well past 11.30pm - I was woken early in the morning by the upstairs guests walking around on the wooden floors the next day too. If you have accessibility needs, this is not the place for you - there were stairs everywhere, flagstone (uneven floors in gone main bar) and even steps up to the shower. The sink was so close to the toilet, my knees were under the sink when sitting on the toilet - it would be too squishy for larger guests to use comfortably. It was not at all worth the £141.30 paid for the room - the only redeeming qualities were the staff I interacted with were lovely. For example, I was allowed to check in 1.5hrs early. I wish I’d saved my money and stayed elsewhere, I wouldn’t recommend to anyone.
Claire Lanyon . 2024-10-23
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Good place to stay in a central location with a lot of history. Quirky would be a good description and the breakfast was excellent, best poached eggs ever with my smoked trout eggs Benedict.
PHILIP RADMORE . 2024-10-22
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Beautiful, character room, lovely friendly staff. Lovely location in the centre of Frome
Louise Gay . 2024-10-21
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Food was good but service not so much.
Robert Ayres . 2024-10-17
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Lovely Sunday roast, very good service, they even rang ahead to reserve our choices so they didn’t run out of what we wanted!
Rachel Bocking . 2024-10-14
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We had a great stay , the room was directly off the pub garden , as we went to bed after the bar closed it was not an issue, breakfast was very nice and good variety even for us veggies, all in highly recommended.
gorty43 . 2024-10-14
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Had a lovely first trip to Frome with friends.. the hotel location, amenities, staff and room were top notch. We will be staying here on our next trip to the lovely little town..
Anthony Pine . 2024-10-12
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Fantastic, couldn't praise higher and great value for money.
Debbie Welch . 2024-10-12
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This a great hotel, the rooms are lovely, beds are comfy and the staff were great. Right in the centre of town with plenty of restaurants and pubs within a ten minute walk of here. The breakfast at this place was genuinely one of the best I’ve ever had, fair play to chef 🤌
Harribo23 . 2024-10-10
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Enjoyed our evening meal at your Hotel /Pub Frome Good service and friendly staff.
Janette Earwaker . 2024-10-04
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Well worth the visit, yummy food with a great drinks selection. Lots of different nooks to explore. I highly recommend the roast dinner.
Darrel P . 2024-09-30
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Oh dear. Sad, tired and dirty. This used to be a great venue. The food was, at best, average. The gents loo had a large puddle and nobody seems to be interested in doing anything about it. The ladies loo was scruffy and dirty. Needs investment or even just a coat of paint.
Candida L . 2024-09-29
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Very unusual pub, lots of private seating, hard to find somewhere to park, and in the pub itself did smell horrible. Staff are friendly
Tony Fisher . 2024-09-29
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Lovely, quaint hotel with great location to shops. Food was lovely and staff exceptional. Room comfy, with lovely hot shower. Would stay again.
Jaki Roberts . 2024-09-28
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I stayed here for a night on a cycle trip. The staff were really welcoming and helpful with storing my bike, nothing was too much trouble. The room was a bit small but characterful and nicely decorated. The pub itself is full of character and the food and service were both fabulous. And of course the beer was top notch. Thoroughly recommended.
Quest61616394428 . 2024-09-26
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Lovely Sunday roast with a lovely staff!
Bea E . 2024-09-16
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Quite possibly the best UK hotel experience I can remember. The archangel is absolutely amazing from the moment you walk in off the street and throughout . Every detail is beautiful; the charming courtyard garden bar, the immaculate rest rooms, the restaurant and best of all, the room we stayed in. We opted for one of the attic rooms with roll top bath and so glad we did. Really comfortable bed and despite town central location, unbelievably quiet. The restaurant serves amazing food. Breakfast was outstanding btw. Every member of staff was attentive, courteous and lovely. They all added to our stay immensely. We occasionally come to Frome for gigs and the archangel is now our go to for future visits. Love it here x
rex s . 2024-09-15
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This booking was made onthe day of our stay,very quirky place,staff were very busy but so nice and very helpful,room was amazing,food was excellent with a lovely breakfast the next morning.Will definitely return
Anne Massie . 2024-09-14
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What an amazing place, the history of this place is very interesting. We stopped in here while having drinks in Frome. Fantastic decor and atmosphere. Take the time to visit here, you won't be disappointed.
Tom Tom . 2024-09-09
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Just stayed at the Archangel this weekend for a couple of nights. The team were very Welcoming. Check in was smooth and everything fully explained to us about our stay. Our bedroom was in the courtyard which we didn't mind but for others who were hoping for a romantic retreat this may not be for you as the walls are barely thin. You could hear the pub drinkers chatting away whilst in your room and you can hear the hoteliers in the room next door cough. Location was brilliant short 2min walk to the station should you want to go into Bath (don't drive it's a nightmare parking) or you a literally on the main high street of Frome if you stay local. All in all had a lovely stay and will stay again when visiting friends in Frome.
Jen Payne . 2024-09-09
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Enjoyed our stay, warm inviting feel to the hotel, has a few side rooms with open fires and sofas. Bar area and seating and stairs to an open mezzanine and further seating for diners. We had drinks and our evening meal at the hotel and were very good. Our room (6) was off the main entrance hallway up a very tight narrow stairs ( be aware of this if you are infirm ). The room had the wow factor as it was a converted loft space, open plan on split level with rolled top brass bath tub. Usual coffee/tea etc, only small issue which we find in a lot of hotel rooms is they dont put any power sockets next to the mirror so you cant blow dry your hair in front of a mirror, annoying common issue. No parking, but we used the council run carpark next to M&S behind the hotel only pay to 6pm, renew at 9am the following day, dont use the larger Eurocarpark right next to it as more expensive and limited time allowed. The staff were all very welcoming and attentive and would recommend this hotel.
T Williams . 2024-09-08
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The staff at the Archangel couldn't have been any lovelier. Gemma and the team were welcoming, friendly and helpful and really made our stay. We particularly appreciated how accommodating the Archangel was for the dogs - it is really unusual to find such a nice place with so few restrictions. The food was also excellent and the giant bath in our room was heavenly!
Kate Phizacklea . 2024-09-08
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Fantastic staff very good food. And nice atmosphere. Thanks from the guises.
Adrian Guise . 2024-09-07
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Went for lunch. First visit. Beautiful historic building, good food, nice wine. Experience let down by the slow, inattentive service although staff pleasant.
Daisy Steiner . 2024-08-26
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Wonderful stay loved the bath in the room really friendly staff especially Mike in the bar
Paula Hole . 2024-08-25
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We went for supper one evening this week. The staff were very helpful and the food was great. The courtyard could do with being tidied up , the ground was a bit messy and the tables could have plants / seats could have cushions to brighten up the area. But a nice welcome on a quiet Wednesday night
Jo P . 2024-08-23
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We had a great stay! Staff were all really friendly, breakfast was top notch and room was comfy.
Thomas Scambler . 2024-08-20
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A lovely room, huge bath, clean & decor lovely. Spacious bar areas & beer garden. Only downside was service at dinner. We waited over an hour for food, when it arrived the chips were cold. We were offered new chips but we were halfway through meal & declined. There are not enough staff to cater for the food orders. They were run ragged.
elza maeshiro . 2024-08-20
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The staff were very friendly and helpful. The room was cosy except the bathroom was dirty . The toilet wasn’t cleaned thoroughly; there were brown stains in the pan! I didn’t used the shower either as the tiles had mold and dirt on them. If I had been staying longer I would have asked for the to be cleaned properly. It was quite expensive to stay there. It should have been spotless. Also parking: There wasn’t anywhere near to park. It took me ages to find an all day car park. It would be a good idea to give guests better information on where to park.
felicia davies . 2024-08-19
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Beautiful location, just wish we stayed longer!
Vicente Polo . 2024-08-19
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Vibrant and fabulous boutique hotel come trendy & fashionable guest house set as a little enclave courtyard layout in the heart of Frome. The entire concept and layout is appealing and relaxed. There’s plenty of social cozy nooks with a cool bar and full restaurant service. The food is ‘very good’ hearty bistro style and the hot cooked breakfast a delight to wake up to is £included which makes the expensive room much better value for money. I had the snazzy room with the Cowboy Bath tub which is funky my daughter had a standard double. Rooms are a little tired they’re not 100% gleaming,, but the service and staff are lovely friendly and welcoming and putting themself out for the customers which actually overrides and compensates. Gemma the boss has selected a great team to work with, so a big 👍 up and I conclude my review with the mark of a high recommendation to book a room when your next visiting Frome 😎
dominic parker . 2024-08-19
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Updated review, August 2024. New chef/management. Brilliant roast dinner. The best I've had in Frome. The roast beef medium rare. The cauliflower cheese is an excellent optional side dish. Highly recommend. Service much better than before. ( 2022)We had Sunday lunch. The beef was over done and tough as old boots. The Yorkshire puddings were also well over and not nice. The vegetables were really good. Roast potatoes were superb. The side of cauliflower cheese was very good and highly recommended. I'll opt for the pork or chicken next time. Service poor.
richard amero . 2024-08-18
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Fantastic 3 day stay with you. Such a great location Frome is so different in a really good quirky and unique way. Your staff were so friendly and efficient, your food was top notch and the beer was excellent. We look forward to returning in the near future. Thank you John and Babs
On Time Taxi . 2024-08-18
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Gemma, general manager was caught red-handed in an act of direct Bribery. bribing locals with free drinks for 5star reviews of her and her performance. walking out leaving the bribe untouched Gemma drove the local out from the Archangel Frome. 4 Star prices, 1 Star general manger, deceitful Gemma.
Peter jack R . 2024-08-17
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I enjoy staying at The Archangel, usually using the single room. All was well for my recent stay, other than this time noticing large clumps of dust under the bed. The lower rating I have given to 'service' relates to that and waiting half an hour for 2 croissants to arrive for breakfast, by which time my coffee had gone cold and had to be reheated/renewed. The croissants were also not fresh and flaky, but possibly frozen ones that had to be baked. They were hard & not up to usual standard. Other guests who had cooked breakfasts seemed pleased with these & they took no longer to arrive than my breakfast. I will stay again, but I hope the issues I've mentioned will be addressed.
Julia Purkiss . 2024-08-10
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We arrived without a reservation at about 7.30 on a Monday evening. After a short wait we were given a table for two but advised that there would be a delay of around 25 minutes before we could place our order. We agreed to this but then after about 35 minutes we were told that they were unable to fulfill our order at all! The chef was too busy! . Oh dear. Half the dishes on the menu were not available so we were only going to order two salads anyway. Fortunately we were able to find another eatery nearby that was able to provide food.
Tchouli . 2024-08-05
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What a difference new ownership makes. The Archangel is well worth a visit. The main bar man was an absolute delight, the food was so good we came back for a second visit two days later and the atmosphere was brilliant. The guys in the party really appreciated the Butcombes. Superb
LizzieJSP . 2024-07-31
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Just got home from a lovely stay at the Archangel with our elderly cat Boo 🐈⬛ After an initial hiccup with the room we were put in one on the balcony overlooking the courtyard, which was really nice. The staff were excellent and really attentive, with a special mention to Mike (who absolutely adored Boo and looked forward to seeing her in the courtyard in a morning) and Gemma, both who really looked after us and made our stay both enjoyable and memorable. Would definitely recommend and would definitely stay again.
Chris W . 2024-07-30
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Wonderful find. Warm, enthusiastic, helpful service, and one of those menus where you want to eat (and drink!) EVERYTHING. Lots of space, light and interesting decor. We loved it start to finish.
Tom Phebey . 2024-07-27
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We used to love Archangel until it really really went down hill. It was dirty, smelt of old cooking oil, the garden was grotty and the staff were more interested in chatting by the coffee machine instead of serving customers. Today was like walking into a totally difference place. It was clean, bright and fresh. We were welcomed with a lovely smile and the service is so much more efficient and welcoming. It genuinely seems to run by people who actually care. The only gripe is the crispy polenta was chronically under-seasoned and had no flavour with no salt available on the table. However, the menu is so much more exciting than it was. We spied the Sunday menu and plan to revisit. If the improvements continue on the same trajectory it will quickly become the place to visit in Frome.
Jim . 2024-07-26
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We were in a restaurant with the children. The service was not very organized, but was extremely friendly, helpful and accommodating. Unfortunately, some of the menu was not available. Personally, I think this is a good sign as it shows that it is fresh and not produced in excess. The food was great, but the Limocello Spritz was way too sour... The atmosphere is really nice.
Chris Beyeler . 2024-07-26
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Mike was the perfect host, very attentive and anxious to see that we had a great visit. Tia went out of way to help us get a phone charger. The food was excellent and and priced well and once again Mike and Tia provided excellent service. Well Done !!
John Cavey . 2024-07-23
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The loft room was very warm even with all the windows open. If you need a shower be prepared to bring a plastic mat as the bath is metal! And right up against a sloping roof! Took some contortions to shower, not a room for less able or tall people.
Steph Newall-smith . 2024-07-23
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Great surprise ! Would definatley return !
a free . 2024-07-22
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Excellent friendly staff who couldn't help enough. Rooms very nice. Wouldn't hesitate to book again.
James Mitchell . 2024-07-19
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We held a 30th surprise party in the function rooms and the staff were lovely and so helpful, Gemma the manger went above and beyond
Marleey Paynee . 2024-07-15
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Great place to stay, clean and well appointed room, very friendly service and superb breakfast. What's not to like?
Graham Walters . 2024-07-11
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Hired out one of their private function rooms - ‘The Library’ for a family members baby shower. It was the perfect space for a small and intimate get together. Located upstairs from the main bar - it was easy enough to pop downstairs for drinks or to use the loo. The staff were all very friendly and behaved in a professional and polite manner at all times. Most offering their help if we needed them for anything. Gemma - the lady that runs the venue is brilliant. Really personable and enthusiastic to deliver what it was I was looking for. The event itself ran smoothly with staff working assisting throughout. Nothing seemed too much trouble. And they were also kind enough to let us pick up a few decorations the following evening as well. A beautiful venue - perfectly positioned in the town centre. The entrance is on a busy side road with no parking. This made it a little tricky to load/unload bits for the party. But we figured it out and it wasn’t an issue luckily…for general visits there is a big car park located nearby.
Ashley Strong . 2024-07-09
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The staff were really lovely and made us feel welcome 😊 the room felt really luxurious - the bed was super comfy! Dinner was delicious too. The icing on the cake for us was that they were dog friendly through and through 😊 Frome is also a lovely quirky town to explore - we will definitely be back!
Rebekah Rhode . 2024-07-07
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Josh was so friendly and helpful. Thanks so much for making our evening. Highly recommend!!
Anna Gawlik . 2024-07-02
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The staff were so accommodating. The room had lovely little touches, pillow scent drops. The room and bathroom are fantastic. The food excellent. Thank you
Vanessa Eaglesfield . 2024-04-29
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Very nice hotel with a cosy pub. We ate dinner in their restaurant and the meals were perfect! The staff was very nice and helpful. Good location.
annelie engstom . 2024-04-28
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Lovely hotel. Lots of little details make this a lovely place to stay. Central location for the town. The breakfast, which was included in the price, was the best Full English I've ever had! Helpful and friendly staff, will definitely stay here again!
Sharon Williams . 2024-04-26
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Most expensive Guinness I have had. Nice atmosphere and staff.
Michael Mori . 2024-04-17
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Ten of us had breakfast in the Archangel yesterday and couldn’t fault anything. We had a variety of breakfasts and all of them were excellent. The service was efficient and friendly and the restaurant, empty apart from our party, had a great atmosphere. We’ll certainly be back and would recommend the Archangel’s breakfasts to anybody.
Mike Tweedle . 2024-04-11
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The rooms & hotel interiors were rather miserable, dark, brown & so much black, with angel posters all over the place? perhaps if removed & replaced with a cheerie wall paper with pattern & colour? The bed in room 5 we slept in was the worst mattress I have EVER slept in, something similar to a white bread sandwich, really awful. Has potential to draw folk in, but lacked happiness and colour, joy even? Our dogs were made very welcome and the new evening manager, was welcoming thankyou.
Victoria Upton . 2024-04-11
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Marvelous quirky, comfortable town centre pub. Lots of little coves and rooms for quiet and intimate meetings as well as the sunny courtyard and the bar. Great food and good beer too, a great range of drinks hot and cold. The staff are friendly and helpful
Ian Seaton . 2024-04-07
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Im a regular visitor to the Archangel and I am always very happy with the service they provide. It is by far the most dog friendly place in Frome, my dog always gets treated like royalty whenever we visit! He is also completely obsessed with the selection of dog threats they have on offer and insists on one everytime we visit. We are a big fan of the cosy snug areas where we often sit and chill for hours with a coffee (or cheeky cocktail). The cocktails are particularly good, especially if your served by the handsome bearded man, Mike. I have also noticed how lovely the atmosphere is since the new manager has started. The food is always so good and of a really high standard. If your are staying overnight, then definitely opt for a room with the free standing copper bath...it's definitely one of the highlights. Overall, the staff are lovely, food is great and you can bring the dog. Thanks guys for always making us feel so welcome.
Joanna Sargent . 2024-04-06
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Stayed the night, food was ok, had to wait 30 minutes for dessert,and that was Luke warm. The room was at the front of the building,noisy with evening traffic and the floor boards very very creaky. Also from a health and safety point, the kettle for morning tea, was directly under the television,the steam when boiling rising, into the back of the Tele is not the best idea , expensive for what it is. 😕
Colin Lloyd . 2024-04-05
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Amazing experience and we were welcomed by staffs and very much overwhelmed with the service And also thanks to Jess Riddick and her team
Ashes Hood . 2024-04-04
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Lovely location, Great food and very accomodating staff. Meal was delicious and well priced. Will 100% be visiting again in the summer!
Richard Alder . 2024-04-01
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Just walked in for a quiet drink, just after 10pm on Good Friday. I was greeted with surliness and told that last orders had been called. No pleasantries or explanations. I realise that 10.30 is the cut-off on Good Friday but there was nothing good about my experience. I’ve seen your response below. Thank you but the board outside advertises an 11pm closing time.
Gareth Williams . 2024-03-30
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We ordered cappuccino. It was luke warm. I informed the waitress that I was not happy. My friends only received boiled water to topp it up. I sent mine back, and they brought me a steaming hot cup back for which I am great full. It is such a historic beautiful place. A must visit. It is beautiful.
Sonia UK (Chosen) . 2024-03-29
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Just stopped for a beer here, Butcome pub, had the tall tales IPA which was great, also fantastic beer garden, lots of space inside and out
Andy H . 2024-03-17
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The Archangel was a good base for a weekend break being within reasonable distance from other places of interest. The pub was situated in the centre of town with very reasonably priced parking nearby. The room was comfortable and breakfasts were excellent. The staff were all very friendly.
Clare Keating . 2024-03-15
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I brought my 2 children here for one of my daughter’s birthday. My oldest daughter is autistic and we’ve always been accommodated so perfectly! We’ve always been given our own room for food, they don’t mind at all if she moves things around or is loud, everyone is so friendly and cheery. We’ve never had a bad experience! Thank you for being so accessible!🥰
Molly Stevens . 2024-03-14
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This place is quite the gem. Uniquely designed and very welcoming.
D Rose . 2024-03-11
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A little gem in Frome, very quirky, lovely big rooms. We had a room in the building rather than the courtyard with a free standing bath in the room. Although near the center it was really quiet and we had an excellent nights sleep. The food is really good and a good choice for breakfast too. If you like modern, spangly hotels this hotel is not for you but if you like character with a twist definitely worth a visit. Good value for money too.
Kim Kennedy . 2024-03-08
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We stayed in a signature plus room, it was lovely, the staff are exceptional, the bar areas are so cosy as it the restaurant. The food was also excellent
Alexandra Karney . 2024-03-02
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We’ve just left our stay from the Archangel after an amazing nights sleep there. Our room was gorgeous with the most comfy bed I’ve ever stayed in and a gorgeous free standing bath tub. Such lovely amenities and the staff were so attentive and friendly. Breakfast was included in the price which was extremely reasonable and the food was absolutely gorgeous (10/10) - I would recommend the smashed avocado. The restaurant was equally as amazing with a fabulous open fire and once again - such lovely staff. All in all we had the best stay and would definitely come again. The only thing I would say is that there was no parking but there is a long-stay car park close by called the Cattle Market Car Park which was perfect! Thank you for a lovely stay and for being so accommodating !
Rachael Johnson . 2024-02-24
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Got taken for valentines. Loved it. Lots of history and modern bars. Quirky rooms and friendly staff.
Amanda Holdford . 2024-02-19
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First time visit for our anniversary and we will be returning ten fold! By far one of the best meals I've had in a long time -pie of the day was amazing, beautiful buttered veg and delicious gravy. Husband had the fish and chips, again absolutely spot on. We had a slight issue where the drinks order came wrong (soda water rather than lemonade) but that was the machine needing refilling and was soon rectified. Brilliant experience, staff were attentive yet relaxed. 10/10 will be returning soon.
Amber Butt . 2024-02-18
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Lovely stay at the Archangel, gorgeous architecture great food and the staff were very attentive, Luke was lovely ! Will definitely be back
Samantha Jefferys . 2024-02-18
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Had an amazing stay at the Archangel the room was fantastic. We had dinner and breakfast which were both superb. The hotel itself was beautiful a very old building with tons of character. The bath in the bedroom ( big enough for two 😉) was fantastic the best bath we have ever had. The staff make this place!! The assistant manager Mike was first class, warm, funny, accommodating, nothing was too much trouble. Thank you we have had the perfect stay to celebrate my partners “ big” birthday. ❤️
Louise Kent . 2024-02-14
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A lovely, super tasty lunch with exceptionally attentive and friendly service. Would return anytime and highly recommend. Thank you for a great experience! :)
K T Marton . 2024-02-12
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78 Opinions
I was traveling down south through Frome and stopped here a bit late in the evening. I was quiet lost with finding out everything I needed for the next day. I was given plenty of information and help. The owner of this pub is an absolute Gentleman, The pub atmosphere is very friendly concidering its a small area and many lsmaller areas are not favorable to strangers. I'm looking forward to going back again.
38 Opinions
Really poor service from the kitchen Bar staff were good Food was passable