Royalty Takeaway Ltd in Mendip

We had such a wonderful experience! Everyone in the office is friendly and makes you feel welcomed! Dr. Sivendran answered all my questions and concerns! She is very knowledgeable and the staff made the process stress free!

We visited Prezzo in Street last year when Christmas shopping and it was nice, so we did the same this year. Unfortunately this trip wasn't as good. Firstly, we were seated at one of the tables which runs up the side of the restaurant and has a booth style seat against the wall. The layout of this made us feel very close to the people at the next table and it was very difficult to get in/out when needing the toilet (which, with a 5 year old, was more than once...). I also found the seat to be incredibly uncomfortable, with a wooden beam sticking up through a collapsed soft seat cushion. We then ordered the food, and things didn't get much better. We had to wait a long time for 3 drinks to arrive. Then the confusion of the food arrived. Firstly, our sons starter arrived, but he was given two (one he'd ordered, one he hadn't'). The starters for the 3 adults were put out by the chef at the same time, as we could see them, but nobody came over with them until we told somebody we hadn't had ours. Bizarrely my son was then handed a 3rd starter (the one he had ordered, but for a second time). We were very confused but it was hard to find anyone to ask what was going on. When we placed our order I wasn't sure the man who took it was particularly listening and this was confirming when our main course arrived and I was given the wrong meal. I'd ordered Nduja Gnocchi but was given a pizza so I'm not sure how they got confused. They were clearly busy and the pizza looked nice, and as we'd already been waiting for so long I just decided to eat the pizza. Almost 24 hours later, I'm still regretting it. It was so spicy, there was just no actual flavour or taste to the pizza. I like a bit of heat and it wasn't so hot I couldn't handle it but it just overpowered everything took away any of the flavours there should have been. My wife and mums main courses looked quite nice but both said they were cold by the table they arrived at the table. One member of staff was very helpful when my son asked for a box for his main course and dessert he'd ordered as he couldn't manage them (not surprising after 3 starters, I guess...) and she was very apologetic. It was just really disappointing after a nice meal a year ago, and it was frustrating we had to wait so long and then all of our orders were wrong. I hope it was just a bad day but it wasn't great.

“The food was absolutely delicious, and the service was outstanding. The staff provided the best service I have ever experienced. Highly recommended!”

Absolutely amazing dining in experience at Pizza express! The staff are all so lovely and accommodating and can't do any more to help, service was fast and they went above and beyond! Every single one of them was brilliant! Big shout out to Alexandra - super friendly, service was brilliant, really attentive and helpful! Sid - the food was delicious, the pizza was amazing! Presentation was really good! Such a lovely kind girl and was a pleasure to talk to! Mimi - absolutely lovely and got our drinks out super speedy! All in all the staff were so lovely and really nice! We had such a pleasant experience here! Would highly recommend 10/10.

Loved the food on the two occasions we ate there. I would highly recommend this lovely restaurant.