Prezzo in Mendip

Can't fault the service or the food.

Good choice of food. Tastecard available. Extremely good service from waiter Fabio, who was the only waiter present, to cover in and outdoor service to the customers at that time. Fabio certainly is an excellent employee, who managed to attend to all the covers during our stay at Prezzo. I sincerely hope he gets a very good wage for the job he does in your establishment, as he definitely deserves it.

It was a great lunch the pasta was amazing and was brought out quickly. We sat outside as it was sunny and it was a lovely atmosphere and the service was grear

Wonderful staff. Have been coming to this prezzo in Clarks village street for many years cand always service is second to none

Special mention to our waiter Alex. Very attentive, pleasant and efficient.

Lovely food, very friendly efficient staff, will definitely visit again

Love the food and people looking forward to coming back

Excellent food and service throughout and the person that served us made us laugh and smile from start to finish.

Great food as always, but the service was also great especially the young lady who very patiently helped me connect to WiFi and download our e-voucher she’s a star.

Wonderful welcoming staff. Good food.

Such a good time was had by us , hospitality was excellent shout out to our server MEG 100% , food was all perfect and just enough, would definitely return & highly recommend a visit if in area .

Quiet 🤐 place mid week. Calamari and salad was lovely.

Lovely service and such yummy food. The staff were so accommodating.

Staff were very friendly and food was served quick and was very nice

Absolutely love this place. The food and staff are amazing 🙃

Full tummies and empty glasses!

Initial service good, than a big delay. Looked as if just eat had taken a big take away order! Main course came without additional chicken and took a while to resolve. However this was subtracted from the bill. So brownie points there. Overall an acceptable experience.

Great experience, our server was brilliant and friendly. several servers asked if the food was ok etc. the place was clean and well ran but a little cold 90's feeling... A little expensive on some items but had a voucher which helps. Receipt is a little hectic to understand on paying though! Great for our kids as both gluten and dairy intolerant and they love the food! Great with checking and discussing allergies

Food good and service was prompt. Good value with offer.

Really helpful staff who made us feel very welcome.

Lovely food service was nice and quick the only downside was when my elderly mother tried to pay with cash we were told they don’t take cash only card. This was not made clear at the start and luckily we had a card that we could use if not we would be washing up 🤷‍♀️

No wonder as a company you have major problems, £4.25 for a standard 330ml Coca Cola Is ridiculous the pepperoni pizza base was the thinnest crust I’ve ever had (and I love thin crust)awful no flavour and the chips wasn’t a portion it was the smallest bowl of chips I’ve ever had even McDonald’s give your more So disappointed The service was ok you need to sort it and quick

Really good experience on a very busy service

We had a lovely lunch at Prezzo in street, food was delicious and well presented and served

We'll having booked a table for four online and stated that we were there as a birthday treat ,we got the impression they weren't expecting us, when two tables were pushed together, which was a bit odd as there were plenty of other tables available. Because it was birthday treat I questioned why we were being sat with a view of the bar entrance, all I could see was a fire extinguisher and boxes of napkins etc. If we'd been a 'walk in ' on a busy night I'd have put up with it. Anyway we weren't given another option. Food was good, but service a bit hit and miss, maybe short staffed!! This was certainly disappointing compared to our last visit at Christmas and a little embarrassing as we'd told our daughter how lovely the Street restaurant was.

Excellent service and superb food

Great outside dining experience away from traffic.

The staff were amazing hard working quick service and polite

Good service and good standard of meals.

Great food, we had very good service (prebooked and only 2 of us) lovely drinks. Other customers appeared to have very long waits which they were warned about but their endless complaining although handled well was rather off-putting.

Food was fabulous and the staff were generally very good. We hit the restaurant at a change over time so there were some waiting moments, but that was ok. We’ll be back again soon.

Although very busy, the manager had time for everyone. The order was taken promptly and food arrived at the table very quickly.

Naomi was absolutely fabulous, incredibly professional and speedy service. She managed the shift very well.

Blonde female manager was so brilliant, came in with my family of 6 and she proved very professional service and all of our food came very quickly. I am extremely happy and would definitely dine here again!!!

The service & was attentive & food really fast. We were aware that the team were two people down, and the remaining staff were clearly busy but were allways polite & attentive.

Booked online, arrived slightly earlier and was told that food maybe 30-45 minute wait which was fine. Even being early and short staffed the team were able to seat us quickly, take our orders within a reasonable time even though they were all flying around couldn’t fault them or the food.

On arrival the man didn’t even smile. We were taken to our table with the menus. No Easter menus we had to ask for those. It was the Good Friday so we weren’t even given the menu choice it’s only I knew about the Easter offer we asked. Drinks and food ordered we waited and the starters came over whist eating our starters myself and a friend were told they had now sea bass no other of anything else - we asked for the menus again ! And re ordered our food. Food was lovely we weren’t ask about how our food was or was not felt that we were being looked after. Observation was that none of staff spoke to each other. Did not smile and at one stage the manager dropped a fork that was kicked across the floor rather than picked up. We reordered drinks twice as the 1 st did not come we saw them on the side that were ignored and eventually came over on asking for the bill it was thrown at us . It was such a shame that good food was being spoilt by such a bad atmosphere and service.

Service started off really well, super helpful and attentive waiter. Then he finished his shift and unfortunately that was the end of any service for us. The waiter that took over didn’t provide any service towards us at all, very disappointing.

All in all, a pleasant dining experience. We enjoyed the chicken milanese, (which was a bit tough and definitely needed a sauce) and the chicken and mushroom pasta dish, which was delicious. Service was a bit slow but when we eventually ordered, the food arrived quickly and the staff were friendly. Great value for money, especially with the 50% voucher off! If we are in the area again, we shall return.

Very disorganised, drinks arrived after food. No apology for the delay, offered sauce half way through eating. At no point were we asked if everything OK, enjoying? Food OK but not amazing, left feeling disappointed.

Staff are really friendly but efficient. Food lovely and hot. Always busy which is a great sign. Would recommend.

Had family lunch yesterday. After being seated we had to wait 15mins for a drinks order to be taken and another 15mins to receive the drinks. Then after waiting to order our food we had to wait an hour until we received our food. We booked our table online so to have to wait 1hr 30mins for food was a joke. On the whole the food was average, the portion sizes were very small. I personally ordered a meat lovers pizza and paid an extra £3.00 to make it large to share. However it wasn't large it was the standard pizza with the dough based stretched beyond its life. The based at the centre of the stretched pizza was a couple of millimetres thick at best. The was the same so no much at all for the area of base. Portion sizes so small. Oh and our kids order an ice lolly and sorbet again waited over 15mins for a prepacked ice lolly!! We will not be wasting our time and money here again. Oh and nearly £100 for the privilege.

Didnt go in just walked past and google maps picked it up lol

Awful service, avoid this place… watch out for a bleached blonde “manager” - the rudest waitress I’ve ever seen. Also found one of hers hair in my food… took them 25 mins to bring me another main, so I had to eat on my own while my family was waiting. No sorry or anything 😩 very sad

2025 update: Prezzo Street continues to offer great service and good food. Yes it is a chain restaurant but as others have noticed this one in Clark’s Village delivers a better experience than most of the other Prezzo’s I have eaten in. The food is well presented and always comes out hot, the staff are friendly and attentive and the restaurant is kept clean and tidy. I do like to be able to see the kitchen in action and also there looks to be feedback to the chefs as they can see you get your food and if you enjoy! Tip - try the Afforgato for your dessert, if you don’t know what it is go and try it out!

One of the better Prezzo's I've been to. Great service and very friendly staff.

Had a great meal, but the free Prosecco really helped. A very quiet night but the staff were excellent and the food tasted very good. The team made the night very remembered, so a big thank you.

Nice place to go for lunch . Food was very nice but I’d have liked mine to have been a bit hotter . I used my tastecard so that made bill much better .

Exelent Italian food really really good i had the crab and lobster ravioli was delishis highly recommend Please book a table before u go though And careful it's a little pricey

Couldn’t fault the staff, food was good, happy with the price. We will definitely be back!

Good simple Italian food, very quick service on valentine's day when they have a fixed menu

Bottomless brunch is amazing, 2 hours of unlimited drinks that are very well made and taste great.

Great service excellent staff. Menu is awesome too.

We had an unplanned stop here due to chaos on the M5 causing us to do a big detour. We had a calzone, chicken and mushroom pasta, kids' pizzas with garlic bread and vegetable sticks and kids ice lollies. It was 14:30 on a Friday. Service was fairly quick even though it was fairly busy. All the food was good. When we got the bill, we had to remind them that the big sign outside said that kids eat for free, but that was quickly resolved.

Excellent meal as always. Drinks a little on the expensive side. Staff very obliging and friendly. Gluten free options reasonable and they are prepared to adapt.

Carbonara perfect, Chicken tomato pizza tasty and biscoff cheesecake is the best. Service is always enthusiastic and attentive.

There was a lovely atmosphere as soon as we arrived. It was busy & the staff were friendly & very efficient. We enjoyed the wine & the food was very good.

Food was great Staff were excellent Couldn’t fault anything

We was there for 2 hours and the service was incredibly slow. After being sat it took 20 minutes for the server to come over and take our order- a table that arrived after us has their order taken before we had. We had a three course set meal, the food was nice, and well presented and hot. By the time they had realised we had finished and waiting for our next course we had had enough, again, plenty of tables around us was having their orders served. We left before having our final course as we was tired of waiting around

Very bad ! We visited at 455pm on new years day after ice skating, there were 9 of us including 3 children. They said they could not offer us a table, the restaurant was empty, they said they were fully booked from 6pm until 9pm. We ate next door at Bills (amazing!) and went into Prezzo afterwards at 7pm, still the same empty restaurant?

Food was alright, although my prawns could have done with a little more cooking and Martins spaghetti bolognaise needed more ragu almost just spaghetti! Very slow service!

Clearly can’t cope when they have half a restaurant of people in left us sat there for 25 minutes with not even asking if we would like a drink Won’t be returning first booking they cancelled due to an ‘electrical issue’ on carnival night! Then my second booking can’t serve us so never again

Delious pasta and garlic chicken. Best sticky toffee pudding i have had.

We visited Sunday lunchtime without booking to be told it was fully booked until 230 but app let us book at 1330. Front of house chap was not a pleasant individual. Waitresses were quite good pleasant and attentive. Desert was ruined due to ridiculous delay that seemed to be caused by a change over in the team or at least a break period while it was quiet. I can verify the review below I was in the restaurant at the time. I am not sure the claim was justified and I felt sorry for the rest of the group who had their meal affected. That said the management team need training there were clearly a number of dinners being left upset with the service on offer. Food was rather nice spoilt by poor service.

Appalling, waited over 35mins after ordering , manager did say delays but when the food arrives I ordered pizza which was so over cooked it bent the pizza cutter supplied , I rejected it had to then wait another 20 mins so my family had finished eating, once it arrived the second time it wasn't even what I ordered ! Looked like a cow pat on a digestive biscuit ... obviously the dough had long outlived it's use, ....AVOID

We visited Prezzo in Street last year when Christmas shopping and it was nice, so we did the same this year. Unfortunately this trip wasn't as good. Firstly, we were seated at one of the tables which runs up the side of the restaurant and has a booth style seat against the wall. The layout of this made us feel very close to the people at the next table and it was very difficult to get in/out when needing the toilet (which, with a 5 year old, was more than once...). I also found the seat to be incredibly uncomfortable, with a wooden beam sticking up through a collapsed soft seat cushion. We then ordered the food, and things didn't get much better. We had to wait a long time for 3 drinks to arrive. Then the confusion of the food arrived. Firstly, our sons starter arrived, but he was given two (one he'd ordered, one he hadn't'). The starters for the 3 adults were put out by the chef at the same time, as we could see them, but nobody came over with them until we told somebody we hadn't had ours. Bizarrely my son was then handed a 3rd starter (the one he had ordered, but for a second time). We were very confused but it was hard to find anyone to ask what was going on. When we placed our order I wasn't sure the man who took it was particularly listening and this was confirming when our main course arrived and I was given the wrong meal. I'd ordered Nduja Gnocchi but was given a pizza so I'm not sure how they got confused. They were clearly busy and the pizza looked nice, and as we'd already been waiting for so long I just decided to eat the pizza. Almost 24 hours later, I'm still regretting it. It was so spicy, there was just no actual flavour or taste to the pizza. I like a bit of heat and it wasn't so hot I couldn't handle it but it just overpowered everything took away any of the flavours there should have been. My wife and mums main courses looked quite nice but both said they were cold by the table they arrived at the table. One member of staff was very helpful when my son asked for a box for his main course and dessert he'd ordered as he couldn't manage them (not surprising after 3 starters, I guess...) and she was very apologetic. It was just really disappointing after a nice meal a year ago, and it was frustrating we had to wait so long and then all of our orders were wrong. I hope it was just a bad day but it wasn't great.

Poor quality food, not enough staff. Also selection of choice so limited. Disappointed

I don’t normally like corporate venues but have to admit that this is a very good restaurant. The decor is nice and comfy and the staff friendly and very efficient. Excellent quality food alongside great wines. Would certainly visit again.

Very busy so very noisy. Food was pretty good and joshan or server was attentive.

We call in here for lunch whenever we are in Clarkes village. Always friendly staff and good food. Nice outside seating for dog owners. For some reason they only do bottles of water in huge bottles.

Poor experience today, unfortunately can't rate the food as we didn't stay long enough, one of our party has extremely bad social anxiety & unfortunately we was put on a table right in the middle of the restaurant, we asked politely if we could move as she was uncomfortable and unfortunately was told the other table was taken, which is fine however there was no trying to help us or come up with a solution by moving us anywhere else or suggesting anything it made us feel very unwelcome so we paid for our drinks and left. Not great for being accommodating, I wouldn't return.

Ye I would recommend this place..

Horrendous service, owes me a refund and still refusing to pay for THEIR error. Highly unprofessional and highly dismissive

Called for a late lunch. Told no tables available for 1.5hours, despite the restaurant only having a few diners.

Prezzo is an appropriate name for a restaurant which offers Pizzas, and popular dishes cooked Italian-style, at reasonable prices. The food is delicious and I sampled the Italiano Chicken Burger, served with that special Tomato sauce that the Italians excel at preparing. The eatery has a relaxed ambience and understated decor, which leaves the diner feelin completely at ease. Combined with the ffriendly and polite staff, this place has all the inredients which make for a great place to eat lunch.

Seated quickly, probably the nicest prezzo that I've visited food wise, found it hard and slow to pay as it was getting busy, but on the whole, a good experience

Food was good but trying to leave because a deal wasn't working on the till got a little tedious, totally understood they wanted to sort it but it made us late for the next part of our journey

Food was good and the service was amazing, it’s a little overpriced for what it is, having 20% off makes it worthwhile but I wouldn’t visit and pay full price, £18 for some salmon pasta from a chain is more than lots of good independents charge.

What a great place, we sat upstairs as we were a large group, and it was lovely. The food was amazing and the staff were great.

Very nice meal although a bit pricey. Staff all very helpful.

Nice Food but the Lady serving was Excellent

Chain restaurant with nice food. Not amazing, but very acceptable. Service was very good. Food arrived quickly and hot and servers were very efficient, pleasant and helpful. Downside was we thought it was a bit pricey.

Unfortunately they bought out the chicken arabiata when my son had asked for no chicken. Otherwise the food was good and service was friendly.

Food was very nice and hot when it arrived. I have no complaints about the quality of the food at all, it was very tasty. The only thing I would say is the the portions were a tad small. I had spaghetti bolognese and could have done with a dish much larger. My daughter’s meal is a favourite with her and I’ve seen more served elsewhere. So yes, bigger portions would have been nice. I’d go again though. The staff were very pleasant and polite. Top spot.

Servers didn't understand what was included in voucher deals or not. Very argumentative against the customer. Very quiet and took over 45 mins to get served. Didn't say what was included in the Tesco voucher deals. Food quality was good overall. Much improvement needed for service and experience.

Great food. Lovely clean restaurant. Very helpful staff. Shame the Dorchester Prezzo has closed 😕

I have to say Prezzo have really upped their game with a new team and menu. At best the experience in the past has been pedestrian but today we had a well cooked well served and best of all a tastey Italian meal. Give it a try i hope you are not disappointed. The breakfast menu is very good as well. All that you would expect from prezzo. We didn't quite have the restaurant to our selves but not far off it. The world is far from back to normal, the weekend before Xmas and every where is empty. Let trust 17 will come through.

Delicious balsamic garlic bread!!! Pasta dish was delicious too

Stopped off for a snack today with the family..... Blimey it's expensive! Food quality isn't great, service was good though. Overall certainly not value for money but okay certainly no more

Very enjoyable, although a bit expensive.

It's ok. Cheese sauce on the burger was not nice. Staff were alright though.

Absolutely awful service 😞 will never go back again added food on my bill I didn't order and had a voucher with money off 5 bills later they still could not get it right and I will never go back to this Prezzo in Clarks village again they have no clue about delivering customer service just terrible .I was on respite from caring for my 84 year old dad and don't eat out at a restaurant very often ...never again

Just in for coffee , which is reasonable

1st time we've been in this one @ street. Was actually really impressed..... Food was genuinely better than I'd been expecting! Only dropped a few points because it looked like they were a bit understaffed, it was a very busy bank holiday & there was quite a wait on both food & even just drinks. Not the staffs issue or fault at all & when they did get to you there were very polite & helpful. Atmosphere was only let down by a couple of unruly kids - again not the restaurants fault at all but makes it a really noisy atmosphere where you can struggle to just talk across the table to each other? Just a couple of minor bits really & completely worth a visit - not even too expensive compared to some.... Would thoroughly recommend a go here.

Good food, but a little cramped outside especially when you have a pram or wheelchair

Always book. This place is so popular. Excellent menu, great service as it's so full. Like the layout of the tables.

We first were approached by which we presume was the manager and requested a table for 6, One of us had required gluten free food,We found him a bit abrupt, We waited 30 minutes to be asked for our food order and this was only when we had to request that someone take our order as we waited a while, While placing the order my daughter asked that he had placed my Grandsons order as Gluten Free,Well the manager snapped her very rudely and told her it wasn't for her at this stage I preferred that we would all walk out but my Grandsons were hungry,We witnessed the manager bullying the young female assistants one of whom was clearly upset what a nasty man, wouldn't want him anywhere near these lovely assistants who were clearly doing a great job under the circumstances, we complained when paying our bill only to be told we were not the first ones to complain today, the manager never came anywhere near to apologise for his rude behaviour and his poor customer service needless to say we won't be back

Lovely meal, reasonably priced with great service

Excellent food, very professional waiter

Salad was awful and the pizza no taste no dressing had to ask for salt and pepper it cost £43 as we had chips too far too expensive for a lighter lunch meal I definitely wouldn't go again