The food was excellent and freshly made, the staff was always helpful and around, and the atmosphere and decorations were so lovely and colourful. I highly recommend the restaurant and I would visit it again🥰
No tan bueno como otras ramas. Realmente no puedo poner mi dedo en la llaga. Pero desde que llegas, nunca nos sentimos como en casa como en el de Windsor. Algo estaba mal, y de ahí... todo se fue abajo
Absolutamente impresionante lugar, la comida era extremadamente sabrosa y camarera / camareros eran muy atentos. Mi amiga recibió un postre gratis por su cumpleaños, lo que lo hizo extra especial. Los cócteles eran deliciosos que bebimos fuera al sol antes de irnos. Recomendaría esta pequeña joya en Bath a cualquiera y volveremos muy pronto.
4 James St W, Bath, BA1 2BX, United Kingdom, England
Shabby. Paint falling off skirtings and around windows, trip hazard frayed carpet at entrance to bathroom, dirty walls, broken ceiling tiles, and the fire door in the corridor, the one with the please be quiet sign, slammed shut every time it was used, so we we kept awake until the last person came in for the night, and then awoken when the first person went out in the morning. Don't have decaf tea, and only offer instant decaf coffee with breakfast. Suggest use Wetherspoons, next door, for decent drinks, but it looks like Premier block the 'spoons app on their WiFi too.
5 Brunel Square, Bath, BA1 1SX, United Kingdom, England
Poor customer service by manager!Went there yesterday evening as we regulars, try to order boneless platter but run out of chicken butterfly so ask to swap it with extra chicken thighs as we had this same situation before and that was completely fine but this time grumpy menager decide they can't do it so we have to change restaurant.She completely didn't bother, instead of resolving the problem and look after regular customers, she just wave off.
We absolutely love our visits.A smashing coffee with absolutely delicious cakes they are a must, then on to the farm shop to be tempted yet again.So many different choices and the staff are very welcoming too.
5-6 Saw Cl, Bath, BA1 1EN, United Kingdom, England
We had an amazing experience and returned purely on the basis of customer service we received from Amelia. She was super friendly, charismatic and made us feel welcome throughout both visits - The food and drink are great and vibes are lovely in the hot weather. Definitely worth the money and brilliant experience. Thank you Amelia :)
Manvers St, Bath, BA1 1JP, United Kingdom, England
Finished up here after walking the Cotswold Way. We fancied a bit of glamour at the end. Great location ideal for onward trains or coaches. Staff were excellent, especially the receptionist who warmly treated us and helped us throughout our stay. Couldn't fault the service throughout, and the food was excellent. The building itself.. fair to say it's probably had its best years. Internally, it's a little tired and could do with some tlc to bring the magic back.
Visited for a birthday Sunday lunch having been once before and really enjoyed. However this time the experience has left me doubting if I’ll return due to poor service. We booked for 2pm, and on arrival our table was being prepared. 15 mins later though, no one had told us it was ready. Then only given 2/4 menus, no single waitress looking after us so we were constantly forgotten about, plates not cleared after starters, and given we sat at 2:15 we did not got our main until 3:30! Poor comms on why this was the case. Didn’t seem to just be our table either. Food was okay, but not worth that wait. Writing this so that hopefully management will take notice and review service standards. Hopefully this was a blip.
47-49 High St, Keynsham, Bristol BS31 1DS, United Kingdom, England
Staff abrupt and not very welcoming. Didn’t listen to our order correctly as they were too busy messing about and talking amongst themselves. Very overpriced for a high street chain, not good value for money at all. Toilets filthy dirty. Had to
Clean the table ourselves and it wasn’t busy? Would not recommend.
¡Fantástico!
La comida era excelente y el personal era muy amable y acogedor.
El restaurante es un escondite y tiene las decoraciones más increíbles.
No podría haberlo recomendado más
Tuvimos una entrega de comida que fue increíble. La calidad de la comida era impresionante gastamos £ 60 y tenía 15 rollos de primavera añadidos que eran deliciosos.