Creams Cafe Bath in Bath and North East Somerset

everything was delicious except for the boba tea! the tapioca pearls had gone off, and they don't provide a straw big enough to drink them anyway :(

Cold waffles and strawberry’s soggy

Waited over 3 hours for this. Delivery it’s cool. The restaurant lied When I rang them. And no help from just eat. U all should be implemented.

Great staff and very nice waffles!

Loved the waffles and good service.

Disappointing experience. The cheesecake was dry, chocolate was stale and the shake had no flavor. The lady who served us was extremely rude and did not seem like she wanted to be there. Twice she ignored me and attended to others even though I had been waiting longer both times. Would not recommend to anyone.

The worst service you ever get in Bath!!!! The girl was rude and she was not keen to take our orders. Better to teach her some basic etiquetts!!!!!

Amazing Staff with high service. Alwyes are very welcome with cheerful when they see us. tea and ic cream so lovely. Thanks guys.

We went to get a waffle and a hot chocolate cake. The lady that served us was rude and didn't seem like she even wants to be there. The "hot" chocolate cake was old from the previous day or 2 and it wasn't hot. When I asked to heat it up because the cake is cold , the lady said "but I heated it up for 30 seconds"🤦‍♂️ didn't change the fact that it was cold. She then heated it up, and it was still cold but the ice cream next to it melted. 👎 The waffle was OK. It had maybe 2 small straw berries and a small banana on top with some small amount of sauce. Definitely won't be coming back, save your money. The one in Bournemouth was way way way better compared to this miserable place. Oh and the table rocked so hard our coffees spilled everywhere. 🥲

Wow! Amazing! Really delicious and get portion sizes too! Really happy

wen order about 3 or 4 times now and it amazing and has never disappointed us

Delicious. No lines ! Lots of indoor seating. Loved speculous (lotus flower)

I had a wonderful experience. I sampled five different favours and choose the coconut 🥥one. The staff were very friendly and we even had a nice chat :)

Exceptional deserts, lovely staff, relaxed Atmosphere. Highly recommend the Berry Slice (I think it's called that) and Bubblicious Sundaes!

Amazing food, large portions, staff were great but decently expensive and was given luke warm water also toilet smell was unbearable

Food was amazing but all staff seem like they dont know what there doing bring food to wrong tables no communication to customers on do we wait for food and drink or do they bring it table just kinda look at you and just seems to he no organisation on whos doing what.

Great ice cream and great milkshakes. Bit odd some of the logos resemble a SS logo from the 1940s.

Stopped by in the afternoon and had delicious cookie dough and a happy experience with our waitress. I've sampled most of the menu and it's all delicious!

Terrible service. We weren’t even addressed when we walked in and weren’t served for 10 minutes while the place was absolutely empty. Very disappointing

Nice variety of ice cream and staff are really nice!

Went after dinner this evening. Really good food, really good service. Staff were on it.

It’s so delicious! You get so much for your money, highly recommend!

Food always great and plate never not empty!

Delicious! Huge portion and great price.

Excellent waffles and wonderful service. And they’re open late with chill vibes when you need somewhere to rest your feet and enjoy a tasty treat after a day of wandering!

Downstairs seating for 80. Upstairs at least another 20. 2 toilet cubicles. One make, one female. Toilets are accessible via 19 stairs. With no disabled access. No disabled toilets. The deserts portions and quality and poor branch layout are worth about half what they cost. Which explains why there were less than 10 people in the branch.

This is the best place to get dessert in town in my opinion! A great variety of options for every person! From freakshakes to sandaes to cookie dough(this picture) to ice cream to smoothies if you fancy something healthier! I love this place, definitely recommend for the ratio price to quality/taste it offers! Go get some deliciousness people! THIS IS SOME DELICIOUS STUFF

Just discovered coffee flavoured gelato… flavourful but not too sweet, perfectly fit my preference. Had two scoops in a cone and finished all!

Great staff , flavours and location

Decent place. Had a raffle on when I came in and won a £5,000 prize, so obviously super stoked! Just found out randomly when my order arrived! Didn’t even know the competition was on! Defo recommend getting in here! Ordered the bueno… maybe that’s a luckier option? Good luck everyone! Haha! Buzzin!

Messed up my sorbet order (gave me one scoop/flavour instead of two) and gave me a dairy coffee instead of an oat milk one. I asked my server multiple times if the coffee she'd brought me was oat milk as she referred to it as a 'latte,' she confirmed that it was. Then, ten minutes later after I'd drunk some of the coffee she brought me an oat milk latte! I asked her why she'd told me the original coffee had oat milk in it, she denied that she had and didn't apologise. Luckily I am dairy free by choice, not because I have allergies but either way a mistake was made and I would expect an apology at the very least.

Atta was very lovely and incredibly helpful!

Visited Creams Cafe Bath after playing Crazy Golf, the service we received ( 5 adults ) was 5*++ We all had different desserts and drink and they were all 5* Tyr staff are amazing great interaction, service, couldn’t do enough for us Would definitely recommend and will be returning

If you want total indulgence, this is the place. Massive range of desserts and shakes. Spacious cool interior with comfy seating. When I visited just after lunch, it was reasonably quiet. Service was friendly and efficient.

Enjoyed Creams for a post dinner birthday desert. Waffles were massive with some interesting toppings. Kids loved them. Go hungry or share. Didnt love the decor but otherwise fun.

Just brilliant. The portion size for the price is really good. Taste was also amazing. ❤️

Wonderful and super tasty ice cream, frape and waffles. By the way, Amazing service by Carmen! Thank you! Definitely visit again!

Very good place, they also offer student discount 10%. Usually where I go after I finish exams to relax and grab something sweet.

We went late in the evening and the service was very fast, the staff knowledgable about the ingredients when queried but most importantly, the deserts are amazing!

Very nice atmosphere and really nice waffles 🧇

Nice place, staff very friendly and the crepes are amazing 🤩. Thank you We will come again

First time visiting creams. Great place to hangout. Really yummy desserts. Saurabh was our server, great guy, very friendly.

Great service from Carmen and Ella, thank you for being so attentive and welcoming.

the staff are super friendly and they're generous with the ice cream :) the atmosphere is cosy and welcoming even when busy

Such good ice-cream!! Really sweet service!

Great food and great music, what better way to start the day? 😌

The Gelatos are of very reasonable price and especially the Hot and cold choco fudge brownie was very yummy. The staffs are also very helpful.

Always serve us to the highest standards.

Excellent and friendly service. Love their food 👌🏼👌🏼

We absolutely love coming here. Great service everytime and the food is soo good! Great menu and love the seasonal special items like the Easter sundae and the red velvet cookie dough! 100% recommend to anyone with a sweet tooth!

food was very bland hot & cold lava cake had no flavour. Manager was extremely rude, was to busy when taking my order to listen to my request then proceeded to shout how it was my fault when I asked for the original dish that was ordered and repeatedly kept saying its you the who is wrong… Not the best experience will not be returning

amazing experience lovely hot chocolate

Highy recomneded place for desert and the staff was very friendly with customer

Awesome food. Great customer service. My granddaughter was very impressed and brought back a waffle for her mum. Apparently it was definitely worth it!

Brilliant ice cream place with a lovely and cozy environment 👌

We absolutely love coming here. Great service everytime and the food is soo good! Great menu and love the seasonal special items like the Easter sundae and the red velvet cookie dough! 100% recommend to anyone with a sweet tooth!

We stopped here after dinner for a sweet treat. The staff was very friendly and kind. We got an ice cream sundae and scoops with toppings. Prices were reasonable and they were delicious and presented so nicely. Give them a try if you're in the area!

Very nice staff and awesome desserts!

Simply perfect! Great food, price environment and staff, Carmen and Suhrab are lovely 👍😊

Such a great place! Really tasty food! And friendly staff, Carmen a particularly nice member. Food good value and coupled with a great environment makes this place highly recommended!

Staff are friendly and welcoming, always a good experience visiting this shop. Always the best value for money will continue coming with friends and family.

The most lovely staff ever - the 5 stars are for them. I didn't have any food, just a coffee (which was very nice) but my friends and our daughters waffles and cookie dough were fantastic. Decent value too.

great fast service, delicious desserts with kind staff! ramadan mubarak brothers and sisters

Amazing food, great customer service, enjoyed a Sunday evening dessert!!

Wonderful place,Amazing costumer service the food & drink's was fabulous.

It’s the best in bath!! Amazing service, the owner is too sweet! The waffles are to die for!!

Manager spoke ‘confusing’ English. It took a great deal of effort to explain that I wasn’t waiting for a takeaway. I wanted to place an order. Then where the Manager got cross with me. When I did eventually place an order for two lots of waffles. It came to the table wrong. The same Manager became aggressive and refused to correct the order. I had two little girls very upset as they’re eating different desserts to what they ordered. Clearly one stressed out Manager, which, unfortunately filtered down to unhappy staff …….. and customers. Won’t be going back. Heavenly Desserts will get my hard earned money instead.

Lovely food. It was amazing and my kids really enjoyed the ice cream. Would 100% recommend. Staff was also lovely.. thank you :)

Great place to visit, friendly staff

So many options, had the cookie dough Buenos on white and it was delicious

Lovely staff and atmosphere. Nice and clean but most of all delicious 😋

Genuinely my favourite dessert place in bath. Owner and the staff is very friendly, great vibe atmosphere, but more importantly the food is really nice.

Really bad customer service and rude employees

My son ordered online, maybe different in the cafe. His drink lid was not secured, ended up all over the place. Nachos with a cheese sauce was cheap nachos with cheap cheese melted over. By the time it got here it was set into a nasty, greasy lump, definitely not a cheese sauce of any kind. Waste of money.

Good selection of desserts, really tasty but too much to eat.

What a shambles ride staff got our order completely wrong so had to remake it asked where the ice cream was we ordered with our crepes told we didn’t order it got even more rude Staff obviously don’t wanna be here my advise stay away

Fantastic service 👏👏👏 Really nice crepe and waffle 👌👌 Slightly pricey but acceptable 👍 Keep up the good work.👍

отношения персонала к тебе не дружелюбное, мы были тут первый раз и в зале находились только мы, мы сели за стол и получили меню, когда мы были готовы сделать заказ никто не подошел, в итоге я подозвал работника и она подошло но что то сказала и ушла, увы мой английский не очень хорош, но коль ты уже подошла ко мне так прими заказ, не сложно же! так еще и грязную посуду хотел дать персоналу который шел на кухню, по пути же, но она не взяла его и сказала оставить на столе, но мне не удобно , поэтому я хотел чтобы ее унесли. Короче чувствуется атмосфера что вам тут не рады. Еда понравилась , было вкусно .

First time visiting Creams in Bath, it was 23:25 so we ordered to take away. The order was fast, the staff are super friendly and have great customer service, and most of all the food was great. Restaurant is also visibly clean and hygienic. Would not think twice about visiting here again!

Delicious!!! The staff are really friendly, the place is very clean and the desserts… well they are on another level! The nachos I feel could do with some extra cheese or even some additional toppings, they looked a bit sad 😂

Really nice interior, great food and drinks. Proper maple syrup. A hand dryer that blasts you hard. Bright funky decor.

Great selection to choose from and staff were really friendly too. Recommend this place!

Service not great, but it was nice and warm and the mug of tea was good

My kids’ favourite place in the city, and it’s not hard to guess why! A massive selection of treats, with various customisation options to get exactly what you want. Some things can be made vegan, which is helpful.

AMAZING service, helped massively when ordering a Doughnut box. Fantastic food and fantastic staff. I am a Student and this is one of my favourite places!!!!

Really nice place, went in and it was empty but was greeted by a nice member of staff. We both had scoop shakes I had a kinder Bueno and my partner had a choc one. They were really yummy and would have another one.

I am absolutely livid, I’ll tell you that for free. Relaxing at home with the mistress (my favourite one) and I develop quite the sweet tooth. We find ourselves casually scrolling through Uber eats and stumble across what seems to be a ‘hot n cold’ Sundae special? Inviting at the very least. We spend the next half an hour frantically watching the world go by as we anticipate what we expected to be something quite extraordinary. However, 38 minutes later I find myself writing said review in a state I can only describe as gut wrenching despair. The ‘hot n cold’ extravaganza consisted of lukewarm ice cream and rock solid frozen chocolate cake. In fact, it took me 3-4 minutes to find the missing lump as it struggled to swim in the endless pool of ice cream the temperature of magna. £11.50 I paid for this cream no ice & not so hot chocolate cake and I can’t imagine the mistress will be wanting to split the cost with me any time soon. We’ve been on the rocks as it is, I can sense this being a potential last straw for the two of us. You owe me £11.50 & a new concubine. Even Brucey Bogtrotter would have turned the other way, despite the Trunchbull’s threats.

Arrived 10.20 got my dessert at 10.45 they made me leave at 11 even tho we weren’t finished. We left all our ice cream there. Delicious desserts but poor customer service.

The best place in town, High quality costumers service

The thick Kinder Bueno shake I had was so filling and enjoyable, and my girlfriend was stuffed with her vegan crepe so perfect last spot to go to when finished at Bath.

We visiting this place today. The best ice cream and coffee in Bath. Very nice service. We will definitely come back there 🥰

Great food and reasonably priced.

rude staff, extremely bad service and got my order wrong then refused to change it. very disappointed.

Nice waffles, but service not amazing, walking in with my dog and ordered at the counter, was only when we sat down was told I couldn’t have her in the shop (which I didn’t mind) if i had been told before ordering, so tried to cancel my order and i couldn’t, so had to eat it outside, annoying that i couldn’t just have had my order cancelled

First visit and it was very good. I removed a star because we had to switch two of the orders because they did not have what we wanted and the server could have been a little bit more engaged with us, but the deserts were very tasty 😋 and we could not finish two of them because they were so big. Maybe kids portions next time 😆

Similar to other bad experiences. Very poor service. Our order didn't arrive after 30 mins. After asking staff several times they realised they had forgotten our order. Then they brought the wrong order with missing items. Another 15 mins. Not coming back.

Got our uber eats order wrong and refused to change it - told us to contact uber and received no help from them. This happens pretty much every time we order from creams and so will not be ordering from then again

Food is good and the staff is good But...please dont clean so early:(

Absolutely amazing service and the food is such a high quality and super yummy

It was a great environment and I really enjoyed it!