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872 Opinions in 2 websites
I was taken out to Castello's for my birthday. It was the first time I had been since it was a Nat West Bank. to start with the area inside seems huge in comparison to the bank. The service from the door being opened for us to enter was great. The staff were friendly and engaging, totally professional, and the pace of service was excellent. The food choices were very good with portions just right. The food was delicious, and I would definitely recommend them as somewhere special to go to in Radstock. Not only was my birthday enjoyable, but so was our evening in Costello's.
710 Opinions in 2 websites
We booked Henry’s to celebrate the night after our wedding as we’d seen so many good reviews and the menu looked lovely. Unfortunately we didn’t have the experience we expected and cannot recommend. We both had the set menu which was all fine. Then the main course of beef cheek came, mine was lovely and cooked well. However my husband’s was inedible and we literally couldn’t cut through the meat it was so tough. We showed the waiter and he completely agreed and took the plate back to the kitchen. Then came back a few minutes later, with the same plate. He told us the chef insists this is how it should be served and refused to do anything…We were shocked!!! The waiter was so embarrassed and agreed that the food wasn’t right, but the chef wouldn’t take it back so there was nothing he could do! The waiter handed it as well as he could and took our wine off our bill to compensate us, but I was shocked that the kitchen staff had put him in that position rather than the chef come out and talk to us himself, when the meat clearly wasn’t right (I had the same meal and my meat was cooked fine…..). My husbands meal was sent back untouched and we shared mine… As we had the set menu, we had a few course to go still and we just wanted to leave…. It put a dampner on whole the evening which was meant to be a special dinner, and created such an awkward atmosphere. VERY DISAPPOINTED.
634 Opinions in 1 websites
Really needs a vibrant pub at the front of it to make it work. Very souless which is a shame as so much effort has gone into the place. Food was insanely priced. We live in London and still balked at £40 for a main. Some of the dishes were great, some good and one very poor (poached Cod). Really not nice. Service was friendly and polite. I hope this place works long-term. Would be so nice to see a pub at the front, a more reasonable menu and better atmosphere (roaring log fire? Dimmer lighting?)
534 Opinions in 2 websites
Family of four visited today and we had the most tasty roast dinners. Generous portions and a great selection of vegetables. The Yorkshire puddings were huge! Service was excellent so we came away very happy. Will definitely be back very soon.
526 Opinions in 2 websites
Everything from roast chicken, pork with excellent crackling to pheasant breast was superb. An excellent selection of seasonal veg plus lovely homemade yorkshires completed the feast. Staff were lovely and the service was very good especially as they were rushed off their feet. Will definitely come again.