Delivery
Pickup
Outdoor
The best restaurants in Bath and North East Somerset South West
898 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1218 Opinions in 2 websites
We were in the Bath store on Sunday 29th Dec and the experience was great. The 3 staff were so professional and helpful. Almost all the customers around us made an effort to thank them before they left the restaurant. Each person a positive comment about the food and service
733 Opinions in 1 websites
The food was delicious, and the service was great! Super fast and attentive service; the cheeseboard was well worth the money. The only qualm was that the music was a touch too loud, but that's to be expected on a Friday night! Overall would go again.
728 Opinions in 1 websites
Another sensational Christmas at this hotel. It is our fourth year on the trot as a family and it is first class! Huge thanks to Mike, Chris, Tim and Andrea and the rest of the staff for making our festive season so special nothing is too much trouble. It is a wonderful break away with exceptional food and you feel like you are family. The rooms are beautiful and spotlessly clean. Superb relaxing festive break away - thank you to all the team. We can't wait to come back and have booked already for next year !
660 Opinions in 1 websites
Awful customer service. Stood waiting for 3 members of staff to finish talking who completely blanked me. Customers waiting for their coffee getting frustrated because staff making the drinks was chatting and super slow paying attention to what they were doing. Person at the till completely blanked me, I was the only person in the queue, and I waited about several minutes before leaving as there was zero acknowledgement or communication to say 'we'll be with you in a minute'. Doesn't take much. Train your staff in better customer service please.
463 Opinions in 2 websites
We chose this restaurant for Christmas dinner because of its location, but it turned out to be a complete fiasco. The food was cold and of poor quality, the service was incredibly slow, and we had different servers attending to us without any consistency?? For the price we paid, the service was unacceptable. While the restaurant has a cozy atmosphere, it wasn't enough to salvage our experience. I don’t recommend this place
212 Opinions in 1 websites
I booked a hen party here and payed for a party package for 22 of us. The staff were beyond brilliant, from helping me arrange it, impeccable and friendly service, to even having to hunt for my purse that I stupidly left in a bag of rubbish. What a moron I am. We all had the best time. Atmosphere was excellent too and it just felt lovely and laid back. I'll finish the essay with a massive thank you to all of the staff who endured 22 (increasingly annoying as the night went on) cowgirls.