Delivery
Pickup
Outdoor
The best restaurants in Wycombe South East
524 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
392 Opinions in 3 websites
90 min from ordering to delivery, to an address 5 min drive away. I guess they were busy and had a backlog to cook. Order was missing an item when it arrived. Got a refund through the app for the item in question. Food was good quality though, as always.
63 Opinions in 1 websites
Muffins where dry, and needed a drink to wash it down Was too busy talking so didn't listen to my order Rhen had to wait an extra 10 minutes for my son to finally get his latte Staff weren't very friendly
45 Opinions in 1 websites
Walked in felt like I was being a pain just order drinks Some customer service training is well needed here I’m afraid Hot chocolate tasted like dishwater coffee was basic like made at home
21 Opinions in 1 websites
Ordered two afternoon teas and a pizza. Pizza arrived with burnt edges. According to the menu, afternoon tea should have been sandwiches, scones and PASTRIES. What arrived was two inedible scones - rock hard, carrot cake with frozen topping, a warm scone placed next to a chocolate macaron so that the latter melted and a selection of sponge cakes. There was no cutlery, side plates nor napkins. We had to make a special request for these items. We were told they were not supplied because we had 'sat in the wrong place'. Not sure how we were meant to spread the cream and jam ! After about 40 minutes we finally reached agreement on a reduction on the bill. As we were leaving, one member of staff approached us again to try to justify the awful experience. We were joined by a 'manager' who was very rude and who threatened us with the police and to cancel my membership of over 15 years. At no time did we behave in any way other than appropriate, trying to point out that if an establishment is going to charge top end prices then it needs to have customer service to match. We suggested that it is not OK for a chef to allow burnt pizza to be served. It is not a good customer service model to base your standards on the customer's need to complain. If you want afternoon tea - look elsewhere.
15 Opinions in 1 websites
Absolutely vile place. Orders are wrong and unfulfilled. They make up lies and excuses in hope that you just give up. They will hand the phone to someone that pretends he cannot speak English. The man cooking does not wear gloves and just coughs over the food. We found 2 black thick hairs in our burger as well as mould on the bun. The tables were covered in dried sauce and half eaten food. I wish we had seen the local councils food hygiene rating before we went in. Avoid this place. Plenty of other good, honest, and clean places locally.
14 Opinions in 1 websites
Stopped here for lunch. Had a sausage, cheese and chutney panini and some chips, as part of a summer panini deal. However the chips served were thin, rather than thick as advertised on the offer poster and they were also really greasy. The panini itself was also very greasy and did not taste nice. Also, the cafe provides sachets of different sauces but these are difficult to open and only contain a small amount of sauce leading to lots of litter and excess packaging. They should invest in bottles of sauces for the tables. I found the food to be overpriced and in no way reflective of the high end appearance the department store aims to achieve.
5 Opinions in 1 websites
My friend recommended me this place and I gotta say the drink itself was great. But the customer service is lacking. I got served by some rude young looking bloke. It was my first time there so I didn't know that there's a whole process for ordering the drink with picking ice and all that. When I ordered I said my drink and which bubbles I wanted but the guy kept interrupting me about different stuff. I mean I get that there's this process and that's chill. All I'm saying it he didn't have to be rude with the tone and all when getting my order.
5 Opinions in 1 websites
From good pizza go worst pizza in no time. Never the same flavour. Too much salty and over cooked. Awful.
2 Opinions in 1 websites
I wont EVER come here again after the guy behind the counter commenting about my weight!!! Rude and unacceptable, this left me feeling angry and upset