Wok Express in Wycombe

We've been using the take away side of this for a good few years now and really enjoy the food, and we are 3 foodies. However, on 15th Sept we ordered a takeaway to be delivered for 3 people. What was delivered was not a lot more than many portions of rice, a complete disaster and most of it went into the bin. I called them right away by phone and they said they would refund us, the refund was never seen and despite MANY attempts to call them by phone, they NEVER pick up my calls since late Sept. Very disappointing, from a regular customer.

I ordered five items - sui mai, pork buns, prawn hargaw, salt and pepper ribs, and a chicken sweet corn soup. The hargaw was great and the ribs and pork buns are good, but the soup is just salty water and the sui mai was chewy and inedible.

Fried noodles were overcooked, slight burnt flavour. Sweet and sour chicken HK style had no sauce and the chicken was hard and overcooked. Ribs were really tasty though. The smallest duck spring rolls in the world in my opinion. 2 people...£44 including tip. The noodles and S and S were on a buy 1 get 1 free so would have been £60 without that. You can buy a huge plate of food on a Sunday in local pubs with a roast for less than £20 a head. Wok is completely overpriced for poor food. If you cannot get S and S and noodles right why would I trust you with anything else

Ordered a duck chow mein, staff were very friendly and food was amazing. All the duck chow meins from other Chinese places put very few pieces of duck in the chow mein but not here, seems like they put the whole duck in. Very happy and good experience would definitely order again.

The chicken satay had more salt in it than the ocean thus making it inedible. The prawn crackers were soft and stale. AWFUL!!

Absolutely vile premesis, staff hygiene, and horrible tasting food. Place needs to shut down.

Excellent food & service, will definitely try again

I am so angry. Just had the rudest delivery driver ever! Started shouting at me because I live on a high street and there was limited parking! I told him he could park behind the building, then he told me to come out and collect it! When he eventually burst through the flat main door huffing and puffing up the stairs, he was livid! Maybe you should find a job working from home as this job is obviously not for you. The food was tasteless, not even lukewarm and went in the bin! Will never eat here again. It was rank. And when I called to complain I was told the manager was off. Surprise surprise!

Honestly. One of the worst takeaways I’ve ever had.

Food arrived over an hour late on time supplied. Wouldn't answer the phone, wouldn't answer messages. Rang and rang over and over again to find out food. When food eventually arrived, it was missing several items and the driver laughed at us as he drove away. Food was cold, had to reheat.

We ordered salt and pepper ribs that were battered and deep fried but tasted OK however, the Filo Prawns were weird… certainly not filo but just doughy and not at all crispy…. Don’t bother with them! The crispy beef was quite good and we really enjoyed the duck in plum sauce despite it being very sweet… The Thai green curry and satay chicken were OK … Overall a mixed bag…. It would be good if deep fried crispy items were delivered in paper bags rather than the plastic boxes, which make them soggy… cutting off a corner really doesn’t work…. Will we order again? Maybe but they need to make some improvements….

Delivery driver awful. Food even worse, this is such bad food that if I could give minus stars I will. I just hope I don't get sick from this. Most of it going in the bin. Are you cooking this in someone's backyard? Give it up please, you are not good.

Worst chinese food I’ve ever had

Order delivery for first and last time, tasteless, dont waste your money

Microwaved ha gow prawn dumplings which made it inedible and raw on the inside Horrific tofu, stale and cold Avoid at all costs

Today 18 abril 2023 I went there mor or less at 9pm to order my dinner. The chefe was very polite I made my questions and he was always friendly. The food, I order noddles with chicken and vegetables was amazing. Tank you guys for saving my day Elisa

Quality of the food is too variable. Sometimes great, but often poor. The deliveries and setvice through JustEat are often late and not helpful. I haven't ordered from here for several months.

Simply awful. Chicken balls looked really nice, some of them were massive. Alas, the chicken inside each of them was the same size. You know what that means... thats right, layers of wet batter mix, in a crispy coating. Lemon chicken had a rind on it if you can believe it. Lastly, plain boiled white rice, you would think its a given, that this at least had some edibility, nope...! A hard, undercooked and disappointing insult. I just paid £29, to feed the bin. Well, I was told £29 on he phone, I was given 22p in 1's and 2's, for change, which was handed to me over the top of a tip plate. Back to Mandarin Palace. Hardly the treat we were looking forward to. Especially, when the cost of living has made it so that. a once a week treat, has turned into a once a month treat. Never again!

The food was absolutely wonderful I enjoyed it very much☺️

Amazing food, it was warm when it arrived and I loved it.

I used to love Wok Express, but the last takeaway was one of the worst takeaways I've ever had ever. We collected, and the staff were unwelcoming and rude. The crispy seaweed was basically dust, and I had the luxury of watching them microwave it before charging me £5 for a horrible product. The only good dish we had with this takeaway was the beef chow mein, which is one of the best we've had from a takeaway restaurant. I hope it was just a bad day for them, but it was an unpleasant experience for us this time. I'll update the review if we try ordering again.

don't eat here unless you want food poisoning. hygiene is non-existent.

Horrible experience It arrived an hour and a half later with no items missing, cold and looking horrible!

Good food and excellent delivery. Takeaway only so low on atmosphere.

I ordered for delivery: Chicken & Prawn Pad Thai, Chicken Satay & Char Soi Buns. I placed the order at 6:45pm. Order arrived at 7:45pm (I was informed by text that the order would be slightly delayed). Good sized portion of Chicken & Prawn Pad Thai. The prawns were a generous size. The Char Soi Buns were nicely cooked, warm, soft bread and the pork was full of flavour. There were 4 large Chicken Satay's, the sauce was delicious. Very impressed with the quantity & quality of the food. For the meal including delivery was less than £20. Would definitely recommend and will use again.

Dirty, no one has a net on. The place is a mess. Food are left on center open. The man is talking into food as they cook and it smells. The food is overpriced and I felt too disgusted to actually eat it. The green stuff is 9 pound something and the rice is around 5 everything was £14.20 wth?

Food arrived 1 hour 40 mins after being ordered. Order came Luke warm and missing items. Clearly delivery driver took numerous orders out and mine was last. Quality of food slightly below average and that’s being kind. All in all best avoided in the future.

Very unhelpful staff, spoke to me like i was a wallet rather than a customer, i’d rather have a meal deal next time

Showed up at my door after I cancelled my order and refuse to refund me my money absolutely disgusted no wonder it’s reviewed so poorly

We’ve been going to Wok Express for over 5 years now. Like with any Chinese takeaway - I think it depends what you order, but for us it’s been EXCELLENT! Special fried rice, chow mein, wings, wontons, duck pancakes and lots more dishes are great 😊

I was a regular buying the Chilli Shredded Beef and now with the "offer" 1+1 the portions became half in size. That's shady and I will never order again from them

We've ordered the same menu from here many times, but the last two occasions have disappointed us. Lemon Chicken is sliced SO thinly that it's dried up in the batter and is almost inedible. Yesterday's Singapore Noodles were much spicier than usual, making them far too hot for our taste. An addition to our normal menu yesterday was 6 crispy dimsum, that were so overcooked that the filling was as hard as a marble with about the same amount of flavour. We had already decided to give Wok Express a miss in future, but I also discovered this morning that there were two additional charges to my credit card of 50p each, apart from the correct charge for the meal. Check what you're being charged for!!! I've emailed the company to enquire why I've been charged two additional amounts and will be opening up a dispute about this with my credit card company unless Wok Express choose to refund me immediately.

Over cooked foo young, chips no flavour even though they are honey flavour, chicken balls smalls and overcooked batter. One and only good thing was the satay sauce.

Avoid! Tasteless beef with ginger and spring onion, tough beef, this crispy chilli beef tasted of grease. We have binned it! The crispy duck was passable. What a waste of £45.

Prawns fried in old oil, oyster sauce tast like bisto , chicken off. Chicken satay burnt. Worst Chinese I have ever eaten

Delicious food and fast delivery service, will definitely try again.

On a way back from work wife demanded Chinese takeaway. Order ready on time and pack well. One of the best Chinese food I ever have. Food is reasonably authentic and excellent service.

He charged for king prawns and cashew nuts and there was nothing in!!!

Very disappointed with the service. Very expensive. The chef is from Sri Lanka and have no clue how to cook Chinese. I ask for Chicken with Black mean source but he gave me chicken with black bean curry. What a wait of time. Avoid avoid.

Just ordered CHICKEN WITH CANTONESE SAUCE.....Sliced, hard, breaded chicken fillet in an extremely sweet sauce that does not resemble Cantonese sauce at all. Lack of any pasta or rice, which probably needs to be ordered additionally, which is a complete mistake. TERRIBLE EXPERIENCE!!! I will never order food from Wok Express again.

My first time ordering from here. It was the best Chinese I've had mainly cause it reminds me of Chinese back home. My reason for giving 4 stars is because of the delivery. More ideal to get someone younger who actually wants to work and get out of the vehicle to deliver the food and also not park ages away.

£52 for this. Absolutely atrocious. The seaweed was burned to a crisp, we live less than 5 minutes away and the squid and crispy beef were stone cold (as were the dimsums), the sweet and sour chicken wasn't the least bit filling, and both the sweet and sour chicken and the noodles tasted as though every mouthful was full of artificial flavours. Three of the 6 containers had the corners cut off, so we're completely unusable - waste of plastic, and as poor as the quality of the food was, there wasn't enough left for leftovers the following day. After spending almost £53 on a takeaway, I expect there to be at least half left for the following day. Truly disappointing in all aspects.

The food was awful - tasteless. It was also very expensive for what we got and small portions. The beef was undercooked and not tender. Worst chinese

If you like raw pork and prawn go for it...... ordered through Deliveroo, spent 30 minutes complaining to them trying to explain and get a refund. Have subsequently called the restaurant direct, with my food safety concerns and was initially fobbed off. I asked for an email address to send photos, ironically looks like the email address belongs to a member of staff not the official site and the same name has cropped up on a number of review sites giving themselves a 5* review. I have now located a company email address so we will see what happens.

We ordered food from this restaurant, food arrived on time. My supper was well cooked and juicy, I had setzuan chicken and noodles. I can say it was fantastic value for money. I strongly recommend this place for delivery.

Really surprised with others' reviews We had a fantastic delivery. Food was hot, on time, very delicious and huge portions I am not a huge Chinese food fan usually but rest of my family are and it was a winner for all! Also 5 star hygiene rating.. A big plus these days!!

Ordered food from here from just eat for 3 people, my wife ordered a dish and rice and the rice didnt turn up, we called and they said either have a refund or theyd send tge rice out in 20mins by which time her food would have gone cold, we asked them to replace her dish also so she could eat her dinner hot and they point blank refused, ive never known such bad service!!

Ordered food from here from just eat for 3 people, my wife ordered a dish and rice and the rice didnt turn up, we called and they said either have a refund or theyd send tge rice out in 20mins by which time her food would have gone cold, we asked them to replace her dish also so she could eat her dinner hot and they point blank refused, ive never known such bad service!!

Way way way too expensive. £5.00 just for a sauce you can buy in tescos for 90pence.£7.50 just for rice... rip off. Never again

Worse food ever, inedible and binned, total waste of money! Feel physically sick thinking about it. Chicken hard, tasted like it was days, actually weeks old, fried daily and then fried again when not sold! Stay away.

Ordered on 17th June. We have ordered from here regulary for the last year but over the last few months the food as gotten worse and worse.It was a our favourite take away. But All the rice dishes we ordered were burnt so badly we couldnt eat them , the chips were at least 2 days old, hard and cold. and the rest of the food just tasted burnt and really really greasy. And all the dishes actually tasted the same. We threw away almost all of the £60 order. Very dissapointed and we wont be ordering it again.

Had a takeaway from here last night the food was horrendous we ended up chucking it in the bin it was tasteless dry and unbeatable would never order from here again £33 waited

Lockdown birthday meal delivered to our door. Excellent value for money. Really good food. Very impressed with the ordering and customer service too. Will definitely use again.

ordered a good tasty menu what i got was shocking iv never tasted food so bad there was absolutely no flavour at all. when i called the restaurant they said they would call back later. their excuse was i must have a different taste bud can you believe. Please please don't use this place its the pits if i could recommend any place it would be china garden they have great flavours.

DO NOT ORDER FOOD FROM HERE!!! Really bad quality food, vegetable spring rolls had chicken in them, and pretty expensive what it is! If your in need of a Chinese takeaway look around at other places, don’t order from this one. Will never be ordering from this place again

Ordered 5 chow meins, they were very burnt and dry when we asked for vegetables apparently they cost £3 more for each chow mein. I highly do not recommend you’ll be wasting your time and money. When it came to complaining and talking to the member of staff they were very rude and abrupt and suggested that’s how they do it and go else where.

Ordered 2 mixed vegetable noodles 1 hot 1 medium & 1 mild vegetable chow mein. My order was taken i repeated it, collected came home 2 noodles no vegetables & bit burn noodles, rang back spoke to a man around 10:40pm extremely rude aggressive abrupt, he wouldnt listen kept talking over me, was shouting absolutely disgusting customer service, he told me moxed vegetable noodles dont exist neither chow mein mixed vegetable noodles, what i dont understand is he got 1 noodle chow mein with vegetable right so what was the issue. Very very nad service wanted to speak to manager , he said no no gone ring back tomorrow, i persuaded to give him some details and it went bad from there.

I usually order for collection but ordered for delivery mid week. The delivery did not take long and the food was warm and delicious. Looking at other reviews I think if you are ordering on a weekend you have to be prepared that the delivery will take longer.

Shocking yet again a £70 order that turns up late, cold and missing a main meal then you call and they won’t answer as they have caller display ! It’s not the first time and it’s theft really ! If you want wok express collect it otherwise you get robbed every time ! Shocking

Food was tasteless and cold. Prawns were under cooked and pastry around them was rubbery. Disappointed and upset that the restaurant did nothing to rectify this! Do not order from this place

Half our order turned up, got laughed at when we enquired about a refund. Complete shower of s*** dont bother with these cowboys

Okay, most negative reviews are by people having food delivered. I have the unfortunate pleasure of staying locally on a regular basis and really wanted a Chinese takeaway one evening. Looked at the reviews and decided to risk it. Nothing wrong as far as I'm concerned, it's a cheap and cheerful takeaway, don't expect gourmet cooking especially if it's been delivered by a bloke on a moped.

Just had some food from them, feeling sick and having stomach cramps.

Categorically the worst food I have ever experienced.

We had a takeaway from here. I had the Pad Ti whichI felt the noodles were over cooked and pretty stodgy but it was tasty. My family both had sweet and sour that they both enjoyed and my daughter had foo young with rice and noodles. We were all full after the meal but didn’t think it was amazing and felt it was quite expensive for what it was.

I can not understand why it has scored so badly. We have had a few take away's from here and we have enjoyed every one.Compared t last year, the rice came in a novel paper/cardboard type container & it felt much less than rice than last year.We had a lamb, a chicken & a pork dish, all lovely.Will we buy more = Yes.

great good. piping hot. lovely team and service 😁👍

Spot on delivery time excellent food 👌

Delicious meal, delivered to the minute.

Spent 30£ on an order. Not enough food. Very average food. Could be better

Wow this is the best Chinese I have ever had! It is so authentic and is full of flavour ! The quality and presentation of the food is perfect. I’ll be ordering again! Amazed! Thank you so much

Food seems good quality with good flavours and plenty of meat. The portions were also generous for the items we ordered. Was told it would take an hour and arrived in just 20mins though it would have been nice to be updated before the knock on the door. I will use again

The food was very tasty. Everybody enjoyed their meal.

Angry!!!! Mushrooms in my food after restaurant were made aware of food allergies, manager argued with me and told me I was wrong and demanded I send him pictures!!!!! Considering I could legally sue him he offered only a refund for the food containing mushrooms!!! Will never order again and would advise anybody with food allergies to triple check their food!!!!!!!!

Great that it arrived 30 minutes earlier than expected. Great quality as per usual from Wok.

Really good service. Great food - would certainly order again!

Food as always was excellent, however, instead of special fried rice with shrimps and beef we got a plain chicken fried rice. Called the restaurant who offered to give a credit for the next time we order, and happy to resolve the issue this way.

Spent 30 quid on an incredibly small quantity of food. Check trip advisor if you would like to see the picture. Ordered two mixed starters and satay chicken thinking it would be a nice treat as we haven't used them before. Food arrived cold and very soggy... Not crispy dim sum as it states. 15 minutes by car journey and 3 pounds for delivery however it arrived like it had been sat in the car for a couple of hours. Called them to give feedback and said I have it in the oven now trying to make it crispy, the person told me they never have bad reviews, they had not heard this before and only apologised when I asked him why he had not. I am incredibly dissapointed. Absolute waste of money, cooking extra rice and going to the shop up the road to make it a worthwhile meal. We have used many Chinese restaurants all around and have never had such awful service, food or there lack of for as long as we have lived in the area.

Ordered food to be delivered at a specific time as I wouldn't be home until just before. Received a phone call 30 mins before my requested delivery time by a very rude individual who grunted down the phone that my food was there. When I explained that I wouldn't be home until my requested time he hung up on me. Rang the restaurant to cancel the order, they didn't even apologise.

The food was 20 minutes late. Then food was only luke warm when it did arrive. The wings were soggy and I had asked for no veg in both my dishes and this was ignored.

Probably the 20th - 30th time we have had food from here. Always correct order, always on time, always hot and always delicious.

had spring rolls, dumplings, hot and sour soup and prawn crackers. not very tasty unfortunately. prawn crackers and soup were alright.

Ordered for the first time from here, after recently moving to the area. Was blown away with the quality of the food and will 100% be ordering from here again!

Late delivery, cold food, swimming in grease, absolutely disgusting, would never order from Wok Express again 🤮

Lemon chicken and crispy seaweed were way too sweet felt more like eating desert.

Good food again, Kung po was a touch vinegary for me but otherwise great. Korean BBQ ribs excellent, as was the prawn toast.

nice stir fry, please more chicken next time, for £8 I got hardly any!! hella vexed

Very good. Definitely to be used again.

Exceptional as always thankyou

The lovely chap that delivered had a spot of bother finding us (we are a bit hidden) and was so apologetic when there really wasn't any need... Bless his heart. Food is great too. X

Annoyed that you replaced one of my dishes without phoning to ask, made the delivery driver tell me - which is really bad service.

Although the food was great delivery was 45 mins late

Very rude delivery driver who delivered the wrong food.

Wish could give 0 star. DO NOT ORDER FROM HERE- GLASS FOUND IN OUR FOOD AND RESTAURAUNT NOT DEALING WITH . HAVE REPORTED TO THE FSA

Glass found in the food. After 3 hours of trying to complain the restaurant is refusing to issue a refund and collect the food back. I will not be ordering from here again after being spoken to very rudely as well.

Food was ok nothing amazing might of given a better review but the restaurant said the food was delivered when it wasn't then delivered it 25minutes late after haven't had to wait an hour anyway. Not happy at all

Food was delicious even though it was late. Lemon chicken already had the sauce on it which was very zingy, good quality and just the right amount and the egg fried rice wasn't greasy. probably busy this time of year but would have been nice to get an update on the delivery or a call from the restaurant to say it was behind schedule

Good service and excellent food

Food was missing part of order I.e. Prawn crackers

Food was great, still warm and delivery driver friendly