McDonald's in Wycombe

Did the drivethrough, got told to park up, did, had to actually chase my food and drink order otherwise I'd never actually have gotten in, so much for fast food

So disgusting! We were there for at least 30 minutes, it looked like that when we entered and it looked like that when we left! Clearly no one cares about the upstairs

The food was cold and looked hours old, and the chips were hard and shrivelled. Not the best, no way near.

You get what you expect, it's consistent.

Absolutely wonderful tunes, electric atmosphere, 10/10 would dine again

They are awful chuck food in box always cold put end of lettuce in burger instead of chucking they are a bunch of lazy people working here

They are ALWAYS putting cesar sauce in the McCrispy when the pepper mayo runs out because they are too lazy to change it so they put the sauce that looks the closest. I know it’s not a mistake because the sauces are in 2 completely different bottles with different colours and labels. I tell them everytime but they never seem to understand. I try to stress the point that people may have allergies and also I DONT WANT CESAR SAUCE ON MY BURGER. they never get anything right but also never seem to understand anything you tell them. Please I don’t understand who is hiring these people.

Best Macdonalds burger i have had in years .So much better than Philippines.Real tasty meat and massive.

The worst McDonald's experience I have ever had. The burger was not cooked in time, it wasn't busy, but I had to wait in the carpark. Not really a drive through experience. By the time we got home fries were soggy and the burger was warm at best.

Been going to this drive through for a number of years now for my breakfast.... the double sausage egg mcmuffin has certainly gone downhill, very dry patty sausage. I think that they cook loads of the in advance and left to dry out... when you unwrapped the muffin use to be filled with all those lovely juices running out

Every order I placed here, delivery, take away or dine in, something it's missing or wrong. And about waiting time......I can say they take their time, no rush

Ordered on app, just before Midnight last Tuesday, order was accepted and then directed to restaurant for collection. Arrived within 5 minutes only to be greeted by a closed restaurant, staff cleaning up, and no food or coffee. Managed to speak to one staff member, who just said "were closed" even though they have a massive sign outside saying open until 2am, and the app accepted the order. Will use another restaurant in future

Had to wait 20 mins to receive order. 40 people waiting with me, drive through chock a block. Not enough staff to cope with the obvious melt down. Food was cold be the time I received it. Made worse when 2 Uber Eats guys pushed in front of people who had been waiting with me for 20 mins. Total chaos......

Orderd 2 portion of chips and 1 box of nuggets and they only gave me 1chips why can’t they get it right? Are they stupid?

Not happy with the service, it took them 45 minutes only to make 11 cheeseburgers and the shop was empty

Just cannot ever be trusted to get the order right, awful service

It is impossible for this restaurant to get your order correct for delivery always half the order missing :( . Cold too not gonna be ordering from heee again

It's McDonald's! Staff competent, food as expected.

I've never had an issue ordering in store for dining in, or takeaway. Sometimes the machines run out of paper to print receipts but that's common at most McDonald's, as long as you remember the order number and items it's not an issue. The food is prepared quickly and to a good standard. Customisations e.g. extra ketchup on the burger haven't ever been missed. If there was an issue I'm sure staff would sort it quickly. The tables are usually clean. Napkins etc. are readily restocked. There's convenient parking outside. I've had issues with missing items when ordering via third parties, which is frustrating, but I believe this is usually an issue with the delivery companies, rather than McDonald's as I've never had an issue when collecting myself. The customer service is great, with a special shout out to Ali for going the extra mile to resolve an issue I had. ⭐⭐⭐⭐⭐

Go to one of the many other mc Donald’s in High Wycombe. No table service though the machines offer it. Order screen in restaurant not working. Service slow. Food cold. No ice even though we ordered it. Flat coke. No napkins, sugars ect station area. Was there at 4pm so not even peak time.

Paid nearly £3 for a large cappuccino where most places it's around £2.50. must be another franchise rip-off.

Quick service...only downside is that they didn't have any fizzy drinks at the time... machine must've stopped working.

I can't fault them, unless you are on plant based diet. Great for quick and easy food, with no fuss. Sometimes machines run out paper, so remember order number, or ask at till, or, use the app. About the only fast food restaurant open early in H/W, so very handy.

Nice and clean plus they have a drive through. Food came nice and quick and all we ordered was perfect 👌

The early morning staff here are absolutely miserable.

Can someone tell me why it’s says online that it closes at 2am and literally advertised outside it saying it closes at 2am but when getting there it the doors are closed. Even tho there are people inside when I knocked on the window the worker says they are closed. Like get your stuff together, very disappointed.

I try to give this branch a chance multiple times but now I’m not going to bother, every time I order, regardless of app or service, always missing items, says delivered but where? Not my house! I’ve driven down multiple times and my most recent visit, was told by the manager “if I see you in here again I won’t serve you” for simply just trying to replace my missing order, staff made new order but even with my presence in front of them, they still missed multiple items, the same manager slammed my food into a bag and then threw the bag on the counter and said “there’s your damn food” Terrible service, staff on their phones behind tills and food stations, no quality control, always lack of items, refusing refunds for said missing items. Staff dragging their feet around not paying any attention to the mess in and out of the kitchen/tills/ restaurants or toilets. Also as someone’s who’s worked in hospitality and food production I thought heavy makeup isn’t allowed or loose hair? These staff don’t seem to have actual hygiene training.

Simple breakfast order, items missing! No quality control

Very loud music, broken containers for hand washing liquids in the toilets and no hygiene at all, the staff was confused and the food was not hot.

It was busy but well run, the tables and floors were all clean and wiped down

Drive thru, told us to wait in car park, no please or thank you or sorry. When food was finally ready, one man walking around aimlessly trying to find us, no receipt given. Ignored us when trying to make sure if we had the right order, just walked off. I don't expect much service from a McDonalds, but somehow I received less

Straight up garbage. The amount times I've had missing items from this place is unreal. I literally just ordered an extra cheese burger for my meal and 2 BBQ dips. I didn't get any of this, but obviously still charged for it. At first it took me getting home to realise, now I ask at the window and the cheek of some people to get frustrated when I do. Just do your job properly, read receipts. It's not hard. But tbh management should be to blame here, it happens to often for it not to be a management issue. It's almost always cold too. Just dont bother, go to the Burger King down the road or anywhere else. You get better food from kebab houses... for half the price. There's no way their 5 stars aren't paid for or not done by corporate.

We ordered on the app to save waiting to long we picked having are order brought out to the car it wasn't the fastest but I'm lazy so I didn't mind waiting

Slow service, wrong orders for everyone waiting and staff making the food out back too busy messing about and having a laugh. Used to be a decent maccies. Let down and not fast food in terms of service wait time

Ordered a burger without bun because one of the children I was ordering for was coeliac. Delivery contained a box saying “burger no bun” only the burger did have a bun on it. Phoned to point out the mistake and that it was potentially dangerous. Person who answered the phone clearly couldn’t care less. If I could give no stars I would.

Luckily I couldn’t put a 0 star rating. Took the absolute MICK. Went through the drive through and asked for a Mccrispy bbq smokehouse meal with just lettuce and sauce on the burger , caramel frappe with NO CREAM. Got given a frappe with cream, gave it back and the woman said she’d fix it. After 5 minutes of waiting, I get given the exact same frappe with cream on it and cheese and onions in the burger I specifically said nothing but lettuce and sauce on. Went inside to get these corrected but apparently workers are so thick they can’t understand simple instructions. Got given BUN with lettuce and sauce in it. NOT EVEN A PATTY. Also don’t live local to this McDonald’s so am having to travel back to make sure I get a refund because it’s ridiculous. Your workers need brain cells because they’re lacking a few.

The food was absolutely awful the milk shake was just a cup of froth will not recommend this one

Food was disgusting what we chose was not right chips cold old and soggy lettuce looked like it was weeks old food was cold won't go again the one in the town centre is so much bettwr

We came today and we ordered food but when I came back home I was missing food from it like 5 fries and one veggie burger

This place is terrible I order online for a delivery and half the food arrived, I went on the phone and explained that half the order had arrived at that time my family left to go out when I explained the problem to the person on the phone they said I have to go down there and get the order, after me saying I can't since I have no transport, now this conversation is going in circles saying this that you come here me saying I can't now I'm getting annoyed that this is getting no where after paying 30 including delivery, we ask the delivery man everything and he said yes disappointed on the lack of communication and checking the order twice, only recommend going in person also now my parents have to detour go to McDonald's get it sorted and drive back give me the food and be late for there outing Terrible service I want a full refund of the order all my food Is cold

I dont eat mcds. My grandaughter had chips & a plain toasted bun. I think I make better chips 😆

Chips are always cold. That is my main observation at any branch of McDonald's. Staff were nice. It wasn't busy. No atmosphere to speak of.

Always get the order wrong whether it's missing items or giving the completely the wrong order. Always double check what they have given you as if you don't correct it there and then, then the make it impossible to get what you ordered and paid for.

Went to pick up my order, but even then, it was not exactly hot. Food sat on the pass while staff buzzed around at the drive-through and got delivery orders ready, Shame, as the food was nice, just not warm enough.

Tried ordering on the drive through today, no response from order speaker, after a while of sitting there with the begger asking me for money, still no response from speaker, left without ordering

High wycombe mc d's is not a good 1 . It always disappoints.

Asked for plain cheeseburger, got onions so went back to change and gave me pickle and mustard. How hard is it to make a plain cheeseburger?

Meal lukewarm and chips disgusting and inedible. Complaint made- was given replacement chips which were freshly done and hot.

Mayhem - ques to order, long wait, some of the order was incorrect and some failed to arrive. Too much chaos in the ordering area to make corrections.

Used to be good, seem to have gone downhill recently (May 2024). I plan to avoid them, at least for the rest of this year. Maybe they'll have sorted out their problems by then.

Very slow service, staff very, very relaxed although seriously long queues

Staff cant cook chips right. Undercooked and cold. Cold chicken selects.

Valentina is brilliant! Always smiling! 5* just for her!

Always get my order wrong !! Otherwise ok

Chicken Big Mac was SO disappointing!

Waited half an hour for a big mac meal. Did not receive any apologies for the delays. Terrible seevicf

Absolutely dog sht staff rude won't be back

Effing useless, if you order more than 4 items something will be missing, no I don't think they made a mistake, I think they are scammers as no one could be that bad , they obviously take home all the missing food at the end of their shift, I'm thinking they are thieves as no one is that incompetent

Very fast, very easy, very 'familiar' menu, process and products. Is it me, or do double cheeseburgers never look quite as lofty as in the photos?

The manager of this branch needs some serious training, and he has to stop taking customers for granted.

Did a drive through order, got cold chips, wrong burgers and poor service

Really tasty well cooked burgers and great bun

Fast service at drive through .

The service is very poor, rude manager. So much salt and cold food.

I can see the staff are maxed out and trying their best but struggling to keep up with orders. Surprised to see staff making burgers with bare hands, no gloves or implements being used pretty regularly- doesn't seem right

Got my order wrong and it was swimming in ketchup. Couldn't do a mocha, though the machines make hot chocolate and various coffees?

Got no straw outragous food is cold chips are dry workers came across very unfriendly

It's McDonald's what else is there to say

This McDonald's is all about speed, which is good if you're in a hurry, but sometimes the burgers look like they've been thrown together. Also, since they updated the car park, nobody seems to know how to park properly. It's causing issues with blocked access to the pickup bays.

The burger at McDonald's exceeded expectations with its delicious and mouthwatering flavor. The staff, especially Cristina Iuliana, demonstrated exceptional kindness and attentiveness towards all customers, making the dining experience truly enjoyable and memorable.

Staff at the serving hatch rude and miserable .

Unbelievably terrible McDonald's, they should be ashamed. The service was terrible not even acknowledged at the counter, staff messing around whilst tables were left uncleaned and condiments not filled up despite pointing this out. Even the manager was play fighting with the staff. No-one cares here it's a shambles.

This is one of the rare McDonald's that actually gives you nice hot fries!

McDonalds restaurant with drive through. A life saver at all hours of the day. It’s McDonalds- cookie cutter food. Cookie cutter service. Can’t knock it. It works.

As McDonalds goes, this one is below average. Milkshake machine broken, which seems to be a very common occurrence here. Their headset stopped working while they were taking our order so only half of it went through, and when they took the other half they took it wrong. There's definitely better branches around.

Whole delivery, service and order was no stars. Ordered 3 items and took hour for them to get to me. Once they got here we specifically said no cheese as person who ordered is allergic. When we called mcdonalds Dovecot in High Wycombe the man in drive through that we got through to said that we’ll have to speak to uber eats. Apparently they can’t send another uber driver coming to pick up deliveries to give us what we asked for. Disgusting service. When i told him the person who ordered is severely allergic to cheese they could end up in hospital he said ‘mistakes happen’. Mcdonalds really do not value their customers and their health. Disgusting. If you want your order to come correct. Don’t order here.

Taking unnecessary space at the parking lot, inconvenience to the locals who prefer quality food over this junk.. ;)

Ordered a Big Mac without cheese because I can’t eat cheese and was given cheese in my burger the special sticker on the clamshell even says no cheese, burger is now in the bin

Poor service as usual. All the frozen drinks off again and Oasis off as well . Tables all dirty. Just eat get the Priority here every one els is second fiddle.

It's a McDonald's. They all the same now.

Recently I have been some issues with the food I have ordered. The service has always been great but the chicken whether it's in the wrap or Strips tastes stale! It's not fresh food. When you bite into the food you can see the chicken is either off or stale due to the texture and taste. It's a shame because it's has actually put me off coming here. Please fix this if the food is a few days old don't just reheat and sell to customers as we can tell the difference. I hope this gets sorted out but for now I will not coming here anymore

They forgot one burger on drive through. The manager Christina was apologetic and happily gave us a free burger plus the uncollected one and threw in some fries and apple pies!! Thanks!!

Ordered a double cheeseburger with no ketchup. Double cheeseburger came without cheese, mustard, onions and pickles, was just a bun with 2 patty’s and what makes it even worse, you can see that they originally put on the mustard and scraped it off. Constant problems here, avoid

Brilliant customer service received from the manager yesterday.

Suspected drug users obstructing drive thru asking for money. Can be quite intimidating and make it difficult to order food.

Instructed by drive through to park illegally on road nearby because they didn't have food ready. When it came it was certainly not freshly made and mostly inedible. Better McDonald's option available in HW. Avoid this one.

Very fast table service, restaurant spotless clean, even the toilets. Food perfect.

Disgusted with the experience this morning! I walked up to the counter and said can I get 2 sausage McMuffins no sorry can I get 1 sausage and 1 egg McMuffin meals when I noticed the lady made 3 drinks I asked her what she was doing for me? She replied 2 sausage and 1 bacon McMuffin meals when I said that’s not what I ordered I was basically told it was tuff I’ll have to take it! A company the size of McDonald’s and they can’t refund because their member of staff wasn’t listening properly! Thanks McDonald’s great way to start the day! And my issue is the principle!

Got half the order wrong. Hot chocolate was flavourless brown water.

Cold food and not much service. Chips rank and cold burgers lettuce brown and dirty. Would suggest clear cooking advisory to make food hot.

Thank you to the Manager. Rahman for going above and beyond his duties to make the Customer feel safe and welcomed.

Lovrly place for a quick bite. No complians

Seemed like service was not a le to cope with demand. Numerous menu order fails...

Don't ask stupid questions. Wouldn't be seen dead eating a McRubbish.

They always get the orders wrong

Really nice staff, quick service

Love to go there only for MD Kamrul. He is so lovely person.

Magot found inside the brown bag after going through the drive through... Suspect there's some serious hygiene issues here.

Quickest drive thru Mcdonalds iv ever been to Big tasty meal l really enjoyed it..

Quick and friendly service, always a given after a night out!