Based on 778 opinions finded in 2 websites
Based on 778 opinions finded in 2 websites
Opinions
Great place. Food is good. Nice variety on drinks
H Singh . 2024-10-17
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Great chips and shakes, as always. Courteous and friendly staff. Fast service.
H Rastogi . 2024-10-13
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Staff are blunt and unhelpful. Food is okay. Chips are nice
Gavin Thomas . 2024-10-12
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I got food at a really good standard and was very filling. Service from employees was great and very welcoming. Nice atmosphere.
Madina Nazami . 2024-10-10
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Got click and collect, payed £40 for 2 burgers and 2 chips and didn’t even get any of the toppings I chose for the burgers, just meat and cheese. But on the order reference on the bag it says I’ve chosen toppings, just none actually in any of the burgers
Hollie . 2024-10-05
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One of the best burgers I’ve had anywhere in the world. Love the way you can choose any extras etc at no extra. Chips are great also
Josie Cowper . 2024-10-03
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Miha was really kind, welcoming and helpful. We came in just before closing but she still served us happily and our food was served quickly :)
Jordan Leigh . 2024-10-03
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First time here at Five Guys. I had an unbeatable burger and fries experience. The bacon cheeseburger was extremely delicious, with an abundance of toppings to choose from, as well as 3 or 4 times the amount of fries you would usually receive. Everything tasted fresh, and the quality of the food is unmatched. The service was fast, the cashiers had a welcoming attitude, and the environment was indulgent. I am completely satisfied with my visit to Five Guys, and I’ll be sure to come again.
Mary-Inesa Nazami . 2024-09-30
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Five Guys offers an outstanding dining experience with its lively, retro atmosphere and open kitchen. The food is top-tier, with juicy, flavorful burgers that are fully customizable, and hand-cut fries that are crispy, generously seasoned, and served in large portions. The free peanuts add a casual touch while you wait. Customer service is excellent, with friendly, attentive staff ensuring every order is perfect. The overall experience is fun and relaxed, making it a go-to spot for a satisfying meal. With great food, a welcoming vibe, and top-notch service, Five Guys never disappoints. Highly recommended for burger lovers!
Mc Oneill Openiano . 2024-09-30
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Quite expensive for what you get. Yes you get quite a few chips with your order but these are insanely cheap to make, so the mark up on these is obscene
Al Curran . 2024-09-27
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The food is great! Just the pricing is absolutely absurd for what it is and the restaurant needs for burger wrappers/bags/cups etc to not be left out for quite so long. Great location though for parking and convenience.
A B . 2024-09-26
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The experience the look of an Amarican diner with some great burgers. Pricey but nicey!
Paul MJ Stone . 2024-09-20
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Overpriced for what it is. All 5 guys interior is horrible
Stoyan Nikolov . 2024-09-13
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We were about to order food when we noticed the containers of peanuts (my son is allergic). We had never been to a Five Guys before and didn't know they cook with peanut oil. There needs to be very big, very clear signs outside showing that they cook with peanut oil. Five Guys have responded saying they sign and signal their allergen, which I can't seem to reply to. In response, I have to disagree. As a passer-by who has not looked them up online, there is nothing clearly marked outside about peanuts being present. Maybe they can look into improving this.
Elvan . 2024-09-09
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Fast, efficient service. Catered for gluten free dietary needs, staff had a nice laugh with a few of the tables
Sheena . 2024-09-09
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Amazing burger cooked to order, so it was piping hot and masses of delicious fries.
Simon Day . 2024-08-28
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Costumer service was great. Food was also very good as usual
L Moraes . 2024-08-26
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I know this is at the more expensive end of the burger restaurant, but I think it's worth it. I avoid junk food, but love a burger. Their chips are delicious and the range of burger toppings available mean you can make pretty much any burger. The chip portions are crazily big. But best of all, Sue served us and could not h ave been more helpful! Looking for a veggie option she gave me several pieces of advice and added some extra slices to the bag as we were sharing chips and not everyone wanted spice. Genuinely cheered me up to meet someone so friendly and keen to help.
Rachel Eden . 2024-08-20
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Excellent service. As you would expect from 5guys.
David Bett . 2024-08-20
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Got to love a Five Guys burger and milkshake.
Lars Cats . 2024-08-19
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First time here. We had just flown in to Heathrow and were on our way to Devon. Bryn served us with a smile and warm welcome - great attitude and explained options clearly. Burgers were good too 😉
Philippa Caldwell . 2024-08-14
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Super speedy service from friendly staff.. Lovely clean premises and burgers are huge!...even for the most hungry of people 😃😋
Joanne Flint . 2024-08-12
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This place should be called five stars! Great food, great service every time!
Addnaan Afzal . 2024-08-06
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I have listened it from my friend Sonu who have been working there as a crew member service as too good food was yummy it was a nice experience
anisha Khatri . 2024-08-04
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Great food and service. I accidentally dropped my ring in the bin and a female member of staff took the bin out the back, rummaged through it and found it for me! Very appreciative
Bethany R . 2024-08-03
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Disappointing. After hearing good things about 5 Guys, I finally convinced my wife to give it a try with me, in the evening when it was quieter. I ordered a Bacon Burger, with small fries and a refillable fizzy drink. The burger was tasty but there was no 'advance notice' of getting to pick upto 15 toppings, so I had to quickly pick a few and may have made different choices had I been aware of this before. My wife ordered a Hamburger, Fries & fizzy drink, as she's not keen on burger cheese but she was given a cheeseburger. We should have complained but she's a typical Brit and didn't want to cause a fuss. While my Dr.Pepper tasted fine, my wifes Coke-cola, tasted like a budget cola. Both of us have worked in catering and bar jobs and know the taste of Coke made with syrup and carbonated water out of machines. Finally, the fires were very salty. I like salty foods but these were on the edge for me and my wife had to wash some salt off with the vinegar they supplied, to be able to eat them. She also noted that the Heinz Ketchup sachets were very watery and vinegary compared with those from McDs (as an example). As we were about to leave my wife decided to try a Chocolate Milkshake for the drive home becuase her Coke was not very good. We carried this to the car and she took a taste before we got going. It tasted vile. I tried it too and the only thing it reminded me of is the awful US Hershey chocolate bars, with Butyric acid in them. In conclusion, the meat in the burgers tastes good. The fries are nice (but oversalted on this occasion). The drinks are generally ok but poor quality and something is very wrong with their chocolate milkshake flavour.
S M . 2024-08-01
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the service and atmosphere at 5 guys high Wycombe is the best the manger petros was very polite helped in very instance, laxmi and Jayden were also very helpful creating the burger and fries with love I’d recommend this restaurant to anyone who lives around the high Wycombe era
James Danzine . 2024-07-29
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Great atmosphere from start to finish leah and petros was very helpful through out my experience here and very polite. My food came very quickly and my fries and burger were made to perfection by james jayden and sam. Highly recommended coming here for your food.
Myron . 2024-07-26
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Great burger and good service. But the atmosphere was a bit canteen-like.
Andrew Katz . 2024-07-25
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Great burgers, not sure I would spend this much on a regular basis, but a nice treat
Steve Fox . 2024-07-23
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great service from laxmi :) nice food
Annie Dutta . 2024-07-22
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What can I say it's Five Guys the most awesome burger and fries you can get! Sure it's expensive but the goodness you get in the takeout bag is worth it. Glad in these days of shrinkflation that the burgers are still the same and extra fries in the bag. No matter where you go even in the USA it's the same food. Staff has always been wonderfull. Oh park across the road in the NEXT car park for free parking. Good job and you'll enjoy the meal here.
John Manning . 2024-07-20
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Great service from Vivian and her manager. Best milkshakes!!
Saeed Alkindi . 2024-07-13
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Great service from Vivian. Ask her to make you her mix of milkshake flavors!!
Clare Kerton . 2024-07-13
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Terrible Experience. Ordered Five guys as a take away got given a complete different order and could almost kill one of us as was given food with bacon which one of my friend’s is allergic to. When calling they didn’t respond and still no refund. Joke of a company!
n༄ . 2024-07-13
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Below average for overpriced McDonald’s
Glenn Martin . 2024-07-10
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First time visiting five guys, but the burgers and milk shake were good, but I just felt the decor was dated, but that could be a brand thing
Ross Dixon . 2024-07-08
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Absolute joke 1 mini burger in a bun aim one plain burger no bun no drink no fries £13.90 never again. Tables and floor also unclean and you can judge for yourself what you think of the £7 burger (no bun) value for money I really think not. The response received is not acceptable and doesn’t address the quality of the food, the price or cleanliness - but just denial and excuses.
Ian MacFarlaine . 2024-07-05
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I still do not understand what the hype is about.
Piotr Janik . 2024-07-01
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Mariana was very friendly on till
Carlos Alves . 2024-06-26
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Friendly people. Prompt service
Mike . 2024-06-22
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Zoya was the best order taker I’ve ever placed an order with, she was very informative and explained ingredients of the food and told me how long it would take. The whole transaction went very smoothly out of 10
daniel clayfield . 2024-06-20
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In my visit to five guys I stumbled upon great service with a worker called jay he helped me order since it was my first time. I’ll come again soon. 10/10 I recommend
Jesus Symonds . 2024-06-12
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A cheeky delicious treat, nice friendly staff.
Julie Story . 2024-06-09
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What an awful place! Recommend you avoid
Dr John T . 2024-05-27
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Awesome burgers made with any toppings you can imagine. Loads of fries. Costs more than other fast food restaurants, but more quantity and much better quality.
DT Dudkamp . 2024-05-21
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Been to cinema, And was looking forward to a five guys to take back home. Ordered burger hotdog and regular fries. Expected tasty fresh fries. When we opened our order burnt fries and hardly any not what we were expecting. So won’t be rushing back.
Darren Roper . 2024-05-15
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Slightly on the expensive side, but options available for Coeliacs, tasty food, and an insane amount of chips with your order too! Clean restaurant, good facilities!
Toby Zealey . 2024-05-15
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Great burgers and friendly staff
Harvey St James . 2024-05-12
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Very expensive,but good quality food.
Trains,Planes, Phones and Drones ,Gazman1966 . 2024-05-11
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Five Guys in High Wycombe isn't just another burger joint – it's a haven for deliciousness! From the moment you walk in, you're greeted by the aroma of sizzling patties and the friendly faces of the staff. But on my recent visit, two exceptional individuals truly elevated the experience: Sue and Jack. Five Guys High Wycombe gets top marks for its fantastic food, but it's the exceptional customer service from Sue and Jack that truly makes this place shine. If you're looking for a delicious burger experience with a side of genuine hospitality, look no further!
Paul D . 2024-05-09
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I would say the service and food quality were not worth half the cost.
Liam O'Connor . 2024-05-05
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You pay for quality and you get amazing food.
Karl Weaver . 2024-05-05
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Great milkshake - banana, strawberry and biscoff!
Chris Rowe . 2024-05-04
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Busy but clean. Bit slow at bzy times but worth to wait
Zeeshan Shah . 2024-04-29
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Petros I hope I got his name right, was absolutely amazing, he really did go above and beyond with his customer service!!
Despoina Deliou . 2024-04-28
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You want fries.....this place has all the fries. Order a burger have some fries, buy a milkshake more fries, go in for parking you better believe it comes with fries.
John . 2024-04-27
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Love a five guys! This branch is the best we have found by far!
james dawson . 2024-04-24
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Petros is the best with Dan the whole crew were great excellent customer service will be returning soon Dan is the man.
Zahid Rahim . 2024-04-20
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First time at a Five Guys and hugely impressed. Food was brilliant. Love the skin-on fries. Milkshake was delicious. I love the format of being able to design your own burger. Great flexibility and gives the opportunity to experiment. Even better was the service. Friendly, helpful, knowledgeable staff and very positive. All round superb. I'll be back.
Jack Foster . 2024-04-14
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This is the best five guys I have ever been to. Petros the manager always remembers our oder, serves us quickly and has a smile to top it off. Definitely recommend for the atmosphere and friendly service.
Scott Haigh . 2024-04-14
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Great burgers and milkshakes. You know what you’re getting from this chain - consistently good.
Nina Hale . 2024-04-13
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It’s really expensive here. Expect to pay £20+ for a cheeseburger, drink and fries. That being said the burgers and fries are rather good. They don’t seem to have a children’s menu. They don’t bring your food to the table, they just shout out your order number and you come collect at the counter where they’ve dumped it all into a brown paper bag. Kinda of a weird experience that loses its novelty value fast.
Chris Gledhill . 2024-04-08
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Amazing food, best fries in town and the staff was extremely friendly. 10/10 WOULD RECOMMEND !!
faria asif . 2024-04-06
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I had both a great customer service and amazing drinks and food! Would definitely recommend this place.
Ethan Musgreaves . 2024-03-31
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I hadn't been to a Five Guys for just over two years, and was surprised at the price. A bit over £30 for a fully loaded hotdog, regular fries (good fries and they give you 2x or 3x as much as other fast food places) and unlimited drinks is in my opinion expensive. But, free parking right outside is very handy.
Wai Liu . 2024-03-28
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I cannot lie to you. Thank you so much to all the staff that worked on the 28.03.2024 but mostly Dan. Just eat never delivered my order after over an hour of waiting and when I called Dan you were so polite and happy to help me so quickly! When I arrived to collect my order that just eat couldn’t be arsed to pick up Dan had re-made my ENTIRE order so it was fresh. Thank you so much again you really made me smile and your customer service was incredible, talk about above and beyond to clear up others mistakes. Five Guys give this guy a promotion and a pay rise!!
tasha smith . 2024-03-28
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I've been to quite a few Five Guys and have to say this was the best one! Really clean, friendly staff and top notch food and didn't have to wait long either, will definitely be back!
Dawn Nichols . 2024-03-22
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Great service with super friendly staff, been to a few other 5guy restaurants around the country and this has to be one of the best
Rob Procter . 2024-03-22
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Staff were polite and personable even when I changed my mind part way through the order, very clean and I cant fault the staff, service or the food!
Ian Turner . 2024-03-19
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Staff very friendly and efficient. Food was excellent
Cheryl Turner . 2024-03-19
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Great burgers and great service!
steph gc (mybrainjustimploded) . 2024-02-26
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Great food and I also received great service from a lady called Mariana, very pleased with that
Cristian Richardson . 2024-02-16
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It’s clean however the food is mid at best. the burgers are doughy and taste like cake, the cheese is hard and plastic and don’t get me started on the hotdogs. i’d go to tgif down the road.
paige . 2024-02-14
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Had a lovely meal at five guys today, food was on the upper side of expenses but was made up with in quality, staff were friendly and catering
ThisGuyJJ . 2024-02-10
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Quick and easy with many customisations to my meal, allowing for an experience that can be for anyone, including vegetarian options and alternatives for people with allergies
Jay Jenkz . 2024-02-10
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All good, although fries were a bit soggy
Damian Turczyński . 2024-02-09
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After having my online order stolen by the Just Eat driver ! Sam an employee here dealt with the situation very professionally and we came to a satisfactory resolution in store. Even though I had to go out when I didn't want to (hence online order) I really appreciate the friendly and welcoming customer service delivered by Sam and the team. On a side note the food was lovely too 😋 Thanks guys !
JawStrafee . 2024-02-06
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A lot of money for not a lot of food. Server over charged us for bottled water and wasn't all that friendly. Nobody explains what's supposed to happen there and everyone working there just assumes that you know everything there is to know about the five guys experience. I had the veggie sandwich and I couldn't find the patty in the bun It was just a few mushrooms some peppers and cheese. When I raise my concern I was just shut down so I for one will not be returning!
Stuart . 2024-01-31
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Amazing burger and chips. Didn't have a drink at this time but it's very good value. Also the complimentary peanuts are a nice addition and a little bit addictive for the nibbler that I am. The staff was plenty helpful and there is very nice music as well. Toilets were clean and the overall store quite tidy.
Dæniel D . 2024-01-30
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Boy am I a sucker for an all the way burger at Five Guys. So much messy tasty yum. Worth the premium.
Mike Crook . 2024-01-22
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Slow service but food was worth wait.
Keith Lavine . 2024-01-17
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The food was absolutely amazing. The service provided by Petros and Hattie was excellent. The food came out very quickly, however, did not taste rushed at all. Will definitely be coming back soon.
Aaron Feldmann . 2024-01-17
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Wow. Where do I start, the food was amazing and the staff were so friendly and helpful, I ordered 2 bacon cheeseburgers and a large fry for me and my partner and it was delicious definitely will be coming back for more Thank you!
J Sway . 2024-01-15
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Great service, friendly staff would come back again :)
cara mckillop . 2024-01-04
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Nothing special for the burger.
Lukman Susetio . 2024-01-02
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Was lovely experience being there as staff is very friendly and food was amazing.
Mehwish iqbal . 2023-12-21
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Friendly staff, good value for money, nice food
Farhan Hussain . 2023-12-21
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It’s my first time in five guys as went to cinema next door, I was impressed how friendly the staff was and how nice the food was that I ordered.
Devil X . 2023-12-21
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Fast, efficient and always fresh food. Really good service. Clean and tidy restaurant.
Satish Patel . 2023-12-21
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Staff is amazing, always quick and helpful. Delicious food every single time I’ve been there.
Farina Asif . 2023-12-21
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Amazing Five guys, one of the best around! Team seemed really happy to be working and quick and fast, i will be back soon!
Tom Leighfield . 2023-12-20
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I have been coming here for a couple of years now and Sue who works for them is amazing all ways goes above and beyond actually recommended a way of making our order cheaper. I’m convinced the rubbish reviews are from people that have no concept of how fast food is meant to work
Harry S . 2023-12-19
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Get peanut butter and Oreo milk shake
Humza Hussain . 2023-12-18
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Lovely staff! General manager was really helpful and couldn’t do enough, food was fresh as always a lovely meal!
U OK Clothing . 2023-12-18
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Best five guys I’ve been too, lovely service, and the food tastes AMAZING!!
Emily Williams . 2023-12-18
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My favourite place to go after shopping in Wycombe, staff are always friendly especially Bryn who always remembers my order. Would recommend 10/10 :grin:
Oliver Greenwood . 2023-12-15
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Reminiscent of 5 guys in the US
Trilochan Singh . 2023-12-03
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Been a long time since I've eaten at 5 guys, I had a double cheeseburger and fries. Fries are HUGE and delicious, burger was fantastic
Luke Reddington . 2023-12-03
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How are they still running like headless chickens! - clearly need new management - Chaotic Kitchen led to my order being misbagged wrong fries, missing burger and stupendously long wait for collection, and whilst quality is good, the burgers just turn into a wet mess when wrapped up longer than 5 minutes. For the Price you’re paying and mediocre results, I’ll just travel an extra five mins into Wycombe central for better quality and eventually this place will get a grip on food standards or get binned all together.
L H . 2023-12-02
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576 Opinions
Ordered food and it didn’t come. No explanation or help from customer service😡😡!!! Avoid this trash place at all costs. Wouldn’t wish it on my worst enemy.