We got off our train and came here for a flat white which was very nicely made. It was busy but we managed to find a table outside which is still undercover as this cafe is within the station building.
Disgusting over priced Christmas sandwich with a tiny amount of turkey and lots of stuffing and cranberry jelly to bulk out the filling! What an absolute rip off at £5.50 each !
Afternoon tea for two at The Castle Hotel was a gift. We were very disappointed, the service was very slow and some teas unavailable.
We opted for the gluten free afternoon tea although this was not on the menu so unsure what the sandwich fillings and desserts were. The sandwiches and deserts were OK but the scones awful, they were not risen at all and too hard to cut in half. The dish which the cream was served had a big chip out of it. At £40 a head we were extremely disappointed and would not recommend. The hotel was cold and air con on even though it was a chilly day. Our waiter was a very pleasant young man and is one of the few positives.
I ordered to the wrong branch and they wouldn't refund me absolute joke as it's a chain restaurant not local they should be happy to refund me which I think is ridiculous
Once ordered and sat down realised the table was sticky
The glasses for the water were tired and possibly needed more attention when drying.
Order arrived teapots need to be better cleaned. Staff not interested in customers only their selves.
I was looking for some cosy space with good coffee to do remote work on Sunday evening, and Creams Cafe seemed to be the only one in the area open till late, which is a great advantage. I spent my Sunday afternoon there and had fantastic chocolate cake & coffee - both great, but more variety of some vegan food options would be even more amazing. I would suggest adding some electric points, as there were none available, otherwise I would have stayed there till later; although I must admit one of the staff members very kindly offered me cable extension for my laptop. Excellent customer service, I got help with internet and also they checked dietary requirements for me. Thank you!
Very messy. Tables and floors not cleaned of mess and food.
Coffee in paper cup not mug, even though cafe closes in 1.5hrs time.
Seems to be the standard now in coffee shops, very disappointing.
Pastry was okay.
10/10 !!! I love miss millie and I love what every staff member was working 3rd of October night time, Absolute unit and honestly, give them the recognition they deserve. Carrying your business fr
We went to Pizza Express this Friday evening just passed.
We turned up and were met by a very enthusiastic member of the team, who was able to accommodate all three of us.
My wife had had a stressful last couple of hours and it brought on an extreme palpitation. She asked me to get her some water, so I went to see the same gentleman, who instantly stopped what he was doing to assist, in a calm but speedy manner, getting a fresh vessel of water.
The rest of the evening was great and we were grateful of the staff members attentiveness.