Based on 5.807 opinions finded in 3 websites
Based on 5.807 opinions finded in 3 websites
Opinions
Appalling establishment for a landmark like Windsor. Avoid at all costs. Take a short trip to all bar one round the corner where they know the meaning of hospitality. Apon a truly awful visit, feedback was provided to customer services and their response on the matter was that the management teams are licensed to do pretty much what ever they want.
Victoria F . 2024-09-11
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Two words - unprofessional- rude
Max Webb . 2024-09-01
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We only had a quick drink, but as soon as I ordered our drinks they arrived at our table before I had put my phone down.
Neil Davies . 2024-08-29
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What you would expect from a 'Spoons. Food basic but cooked and served well. Waiting time was ok. Lovely seating area outside. Airconditioning meant it was a bit too cool sitting inside. Toilets clean but twice over a couple of days they had run out of toilet roll. Pulled a good pint of Doombar.
Bev . 2024-08-27
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Very happy with our family of 9 visit.
Tina Morgan . 2024-08-26
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This pub is over 3 floors and is big. We had wanted to sit on the terrace but had to move as there were no no smoking tables. Despite a large garden, there were only 5 no smoking tables which were placed right next to those who could smoke. As the vast majority of customers were non smokers, why give priority to the minority? Tables were clean, food was typical Spoons and the atmosphere was good despite the smoke/vapes.
N D . 2024-08-26
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App didn’t work properly so meal missed of order and subsequently had to eat separately to family. Staff not very accommodating for this even though young babies in party. Baby change absolutely foul. Bin over flowing and faeces smeared on changing table. Clearly not been cleaned in a long time. As for woman’s toilet. Sanitary bin overflowing. Purely disgusting. Food satisfactory.
Alice E . 2024-08-26
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This place is such a favorite! The food is great, the flowers and decorations are beautiful. The staff is friendly and the prices are low for all of this. And most importantly they open early and close late. I love this place
Zahraa Azher . 2024-08-24
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A pleasant place to visit, clean, friendly, excellent service and food. Very close to Windsor Castle
Sheila Brown . 2024-08-24
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I recently had an incredibly disappointing experience at the King and Castle restaurant. The food was simply awful. It was clear that most of the dishes were re-heated, which made them taste stale and completely unappetizing. Everything was tasteless and lacked any semblance of freshness or quality. To make matters worse, the so-called "cod fish" they advertised was definitely not cod fish—it tasted off and was nothing like what you'd expect. This place is a huge letdown, and I wouldn't recommend it to anyone. Save your time and money and go elsewhere.
gjpenaloza . 2024-08-23
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I just had drinks. No food. Nice friendly staff. Beautiful outdoor seating area.
Gemma Hall . 2024-08-23
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Just had a Hugo spritz really good
Craig Butler . 2024-08-23
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Food really nice. Most of the staff really nice. But the managers (so she says) appalling behaviour behind the bar treated my 14 year old son horribly. Saying “what don’t you understand” . When I asked her not to be rude to him, shockingly she asked us to leave her pub. Disgraceful behaviour. I have also looked at other reviews and there are similar complaints about this rude, incompetent woman.
Freddie Tormey . 2024-08-09
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Good selection of beers , lagers and food and pleasant staff.
Hugh Arnott . 2024-08-09
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Delicious breakfast and tasty coffee. Our server was very efficient. Definitely be going back
Dan o8 . 2024-08-06
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Sat 3rd Aug ‘2024: My experience this time, 2years later, was a joke! Due to this security guard suffering from ‘weak man’ syndrome had me ask him; “Why did he refuse me entry when he allowed my friends, who were white, in?” He responded; “You should know.” I said; “I should know what, that they're white and I'm black.” He responded; “Because they are older.” I said; “Ok! So why not say that in the first place, instead of telling me (I should know), you joker! Which is when 1 of my friends came over to me and said, the security just radioed for you (black girl with red leggings not to be let in). What was the reason for me not being let in!!! A weak man whose ego had been knocked. So for him to feel in control, he stopped me from entering! Kmt! At least my first experience here back in ‘2022 was a good 1. 🤗 * * Sun 7th Aug ‘2022: The wings are delicious and the pub is so big and spacious. 👌
Anikka Forbes . 2024-08-05
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Good Real Ale Pub with an excellent food menu, near Central Station.
Alan Harte . 2024-08-02
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Poor weatherspoons some staff rude
Terry B . 2024-08-02
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The food is horrible. The staffs are extremely rude. They can't afford to give straws with drinks. They said they are out of straws. Worst weatherspoons in all of UK.
sourabh m . 2024-07-31
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Cold food. Not up to usual standards
martin smith . 2024-07-30
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A nice spoons, barely saw any chavs!
Martin Bryant . 2024-07-29
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Poshest Spoons I've been in, food was lovely.
David Crossley . 2024-07-27
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Food excellent, friendly staff, brilliant service.
Bob Perkins . 2024-07-27
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Had the steak. I didn't expect much but the meal was awful.
Ian Cresswell . 2024-07-23
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Very good for lunch and a drink. Good prices.
Hiram Mendez . 2024-07-22
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Awful customer service! Older lady so rude, think she’s a manager and it’s gone to her head! Miserable and should not be working with people absolutely no communication skills. Seems there are a few reviews about her! She needs sacking
Mary . 2024-07-21
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Busy place, enough tables for meals. I ordered a medium rare steak and it arrived well done - not ideal. My partner ordered a chargrilled chicken burger and it arrived looking pale and dried out. Not an experience to be repeated! I know all hospitality venues are having a hard time at the moment and allowances need to be made, but this was pushing the boundaries of acceptability. If I eat there again I will make different choices!
Sally Woodhead . 2024-07-13
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It was a dead place, i didn't like the food as it was very bland, the atmosphere was horrible 😫 I will definitely will not going here again. Nothing nice about this place. Food came out chared and tasteless and lack of staff did not help they had 2 staff that were running around like headless chickens
cindy virak . 2024-07-12
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food was cold came an hour late, hadnt eaten all day and the kids were so hungry absolute waste of time the curry was horrible would not recommend
Harvey R . 2024-07-11
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Very busy place as just across the road from Windsor Castle. Didn't have food only drinks on a very warm day.
Leanne Wilson . 2024-07-11
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What a great wetherspoon's one of the best I've been in, and let me tell you I've been in a few across the country 😂
Sharon Johnson . 2024-07-11
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After a memorable tour of the Castle it was time for a break, and food. Here was grand. It was quite busy but we managed to get a table. After giving orders, in short time the tasty mains arrived. With self-service coffee and cappuccino, it was all very satisfying.
permia . 2024-07-07
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You cannot compare a restaurant as such and a Weatherspoon although they both serve food. And this is what Weatherspoon understood and concentrated on. When you go to a Weatherspoon, for lunch or dinner, you know what you gonna get. Decent pub food, served the pub way, and when you're done, your appetite will be satisfied while you would have spent significantly less than in any other pubs, restaurants, and most takeaways. This is why they are so successful on the "restaurant" side. The drinks are also a lot more attractive than any other pubs. Therefore, Weatherspoon's pubs are always busy. They is a good ambience due to a pleasant and helpful staff, and of course, affordable drinks and food.
Pierre mAScriER . 2024-07-07
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Very busy pub. Staff very efficient and food was good
Sarah Spinks . 2024-07-06
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Very very rude staff and management. Wouldn’t provide names shouting at me and my friends to get out of the pub after asking to speak to management as our issue hadn’t been dealt with. Even accused us of being racist for asking to speak to management. Really unprofessional, would not go there if I was you. If I could give 0* I would!!
Kiera Chilton . 2024-07-05
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The food was bland. The service was non existent. It was a pretty cool location.
Broderick Schofield . 2024-07-05
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The fish and chips were so good and the beers 🍻 👍 Two floors very comfy place .Service excellent.
Ivys Ribot . 2024-07-03
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My self and a colleague had ordered a Katsu curry and a noodle dish Which were Tasteless & we were unable to eat them. We informed the waiter who asked us to take our food to the counter, we were confronted by a short overweight woman, think she called herself Cat, who clearly had no etiquette or manners of how to speak to people. She first refused to change the food saying we won’t change it because you don’t like the taste but when we explained it was NOT what we had asked for and told her to try eating it. She then asked for £1.50 !! To change the food. By the way when we ordered the food she said they only except cash! Wonder what’s going on here ?? I did ask to speak to the manager and she told us she was the manager. I explain I will be putting up a review and she said she didn’t care. Wow !!! If this is what management is like I wonder what kind of example they are setting for the staff there. Absolutely disgusting attitude, behaviour and food. Clearly someone who should not be in hospitality dealing with customers. Wish I had taken photos of the food.
MANJEET RASIYA . 2024-06-30
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Food all came out at different times and wrong I had eaten before the wife and kids food came out the the wife had Eaton before the kids food came out This is the worse please I have ever been too
Michael Owen . 2024-06-30
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Went in for a pub lunch after swimming with the kids and got denied access as I didint have an adult with me. I’m 26.. with my two kids. This was at 3pm.. I thought it was a family friendly pub obviously not.
Tash White . 2024-06-29
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Mrs Moose and I had arranged to meet friends in Windsor and decided to head to the King & Castle for breakfast. This was our first experience of a Spoons breakfast. The pub was nicely laid out - we went upstairs where there was plenty of room and a pleasant environment. We decided to order via the App while our friends preferred the old fashioned method of ordering at the bar! Ordering was very straightforward and all the food arrived at the same time. I had the traditional breakfast while Mrs Moose went for the eggs benedict. The food was basic, no frills, but did the job at a reasonable price. If that type of food suits you, you will be ok at this pub. Would we go back if in Windsor again? yes, we probably would.
The_MooseSwindon . 2024-06-28
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We visited twice , usual Witherspoon's fair, we had steak night deal two meals and drinks 26 quid , no complaints. The staff were very friendly and helpful. Good view of the footy, lots of outdoor space and seating
oggymuncher . 2024-06-26
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Pub grub, so don't expect anything else
Allen Fowler . 2024-06-25
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What a great place for som rest and relaxation in the midst of wandering around Windsor and Eton. Several floors of seating, including a large outdoor area. Great service, very good atmosphere and a terrific choice of food and drink.
John Gander` . 2024-06-24
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The King and Castle pub in Windsor is a delightful blend of history, good food, and excellent service. Situated near Windsor Castle and the River Thames, it offers stunning views and a convenient spot for a meal or drink after sightseeing. The outdoor seating area is particularly popular in good weather, providing a lovely setting to enjoy a drink while taking in the scenic surroundings. The interior is tastefully decorated, featuring classic wooden furnishings, cozy seating areas, and historical décor that pays homage to Windsor’s rich heritage. They offer a variety of traditional British dishes and contemporary favorites. Popular options include classic fish and chips, hearty pies, and succulent burgers. The pub also caters to different dietary preferences, with vegetarian and gluten-free options available. The drink selection is impressive, featuring a wide range of local and international beers, ales, and ciders. The pub also offers a good selection of wines and spirits. For those interested in local brews, the King and Castle provides an excellent opportunity to sample some of the region’s finest ales. The staffs were very friendly and ensured that the guests have a pleasant dining experience.
Anith John . 2024-06-24
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Lovely place ove the road from Windsor Castle good food cheap and cheerful 😊
Antony Murphy . 2024-06-24
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Wetherspoons pub ideal position opposite the castle and close to river. Can be very busy but is very spacious. On several levels so plenty of room including lots outdoors when the weather is good. However a fair few stairs.
Robin Beechey (Robindo) . 2024-06-23
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Went to have breakfast for 4. Before tour of castle, abruptly told could not take well behaved dog inside, or even sit outside to have a coffee. So went to the Castle Hotel, was made very welcome, sat outside with dog at the tables. Staff very accommodating, even bought dish of water for dog. Had great view of guards walking past. Very disappointed with the attitude of Wetherspoons staff.
Sue Higgs . 2024-06-20
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Evening meal was lovely, we then went for Breakfast the following day, and beans were cold, and sausages a bit tasteless
Rachel Howells . 2024-06-20
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Bad service. Avoid. Better pubs and bars in Windsor
Trent Van Eyssen . 2024-06-16
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Bad service. Treated poorly. I won’t go there again. Worst pub in Windsor. The staff were rude and gave poor service. Far better pubs to go to in Windsor
trent4650 . 2024-06-16
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Ipa beer and burgers are great. Strongly adviced. I had two beers just before visiting the Windsor castle. It has a castle view.
m özkan . 2024-06-15
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Lots of space to sit down. Obviously very popular lots of people there. Food was good and reasonably priced. Easy to order your food.
Nicola Clarke . 2024-06-14
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Lovely steak meal and lovely garden I really enjoyed
Ilaria S . 2024-06-14
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Everything was ok most of the times until we had pints of Corona this week. This was in downstairs bar (outside) it was watered down did not taste anything like corona! Otherwise you get what you pay for
Honest Bob . 2024-06-13
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Bring back the 'drinks menus' on the tables! Nice to have a choice!!
PAULA EDWARDS . 2024-06-13
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Your usual wetherspoons, but with 3 floors and a good view of the castle, if you can get the right table. Starters come at the same time as the rest of the food so don't bother asking, if you actually wanted it first. Good and very quick service. Water is far if you go to the top floor.
José Santos . 2024-06-13
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An unforgettable lunch! Thank you Cristina!
Rodica Pavel . 2024-06-09
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RUDE. I ordered a vodka and coke. I was given a vodka and tonic. I said “I’m sorry but I asked for coke “and the reply “no you didn’t ….”. Having then spoken to another customer, he said yes the same girl pushed past me and said you’re in my way! It wasn’t as busy as usual but the prices have risen so I’m presuming people are going to there chosen pubs as there is not much different in price now.
T A . 2024-06-09
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Wonderful location right opposite the castle, super close to the train station. Lots of seating- indoor as well as outdoor. Beautiful place. Very well maintained. However, our order was not taken correctly- they missed out on one item. All our food arrived except for one. On enquiry, we learnt that the missing item wasn't noted down in the first place. So we had to order again and wait. Lost a bit of time because of this error. The food was very good- mixed grill platter, chicken fry, and cod and chips. Especially recommend the cod and chips- the fish was excellent. But I wouldn't recommend the ramen noodle bowl- lacks flavour.
Madhurima Sen . 2024-06-08
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Went for breakfast the person who served me was polite and very helpful. There drinks displays are absolutely beautiful.
don't follow me . 2024-06-06
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NO LONGER DOG FRIENDLY!! I have visited the King and Castle for years normally on a Saturday afternoon with my dog using their garden. However, no more…apparently dogs are no longer welcome and no explanation was forthcoming….despite most dogs being better behaved than some of the pubs customers
Darragh Kennealy . 2024-06-01
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Great authentic place to grab food and drinks outside of Windsor. Good prices and beer. Surprisingly good vegetarian options.
Mark Teffeteller . 2024-06-01
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Don’t bother coming here if you don’t have a UK ID. Imagine being the only spoons in the country to not train your security to check ID’s from other countries. Absolutely pathetic
Shauna Kelly . 2024-06-01
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Enjoyed a pint of shipyard IPA,
Face Man . 2024-05-30
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The fish and chips are very delicious. It's self service. We asked for napkins and they didn't bring them.
Gabriela Madeo . 2024-05-27
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Nice and clean and staff very friendly
brian Cleverly . 2024-05-27
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I do love a good spoons and this is definitely one of their best pubs. Worth a visit.
Phil Sowden . 2024-05-27
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So the mixed grill here was. Well, they didn't do a large mixed grill . So that was disappointing, + it was a bit shy on the chips, and the meat was slightly overcooked. Other than that it was a lovely pub over two floors with a nice beer garden
Jason ive . 2024-05-26
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Great local place for some drinks and food with friends. Prices are not cheap but it's expected with the UK economy right now.
Edgar Lopes . 2024-05-25
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The beer is diverse and delicious~ There are various concepts of space. Our group used the space as if we were renting it out on our own. I recommend it~!
김금주 . 2024-05-24
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Very busy, service was good and so was the food.
Lesley Loughney . 2024-05-23
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The security at the door didn't make it welcome. He's was quite rude and unacceptable in any manner taking into account I'm in the service sector.
Mandeep Bibra . 2024-05-23
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Didn't eat there so can't rate the food but other than that staff are great drinks are great timely serving top place definitely visit
Greg Fountain . 2024-05-22
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Very enjoyable, food was good. Nice location.
Daniel Cox . 2024-05-22
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Really good place to have a drink and meal. Although one of the waiters took the drink off the table while gone to the toilet!
ROADZ2SUCCESS . 2024-05-22
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Gorgeous views from this pub. The biggest let down was the steak. So much hard fat within the steak. Would definitely not purchase again as at least half of the steak was purely tough fat. This cheap steak option really needs to be changed
Amy Heather . 2024-05-21
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Great service at bar, nice and quick. Nice staff too
John Richardson . 2024-05-21
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I’d be love to give this place a positive review but the food is just awful. The staff never get your orders correct and when it does finally arrive as it should, the quality is so bad. I’ve had wet pizzas and tuna mayo jacket potatoes with zero mayonnaise. Sadly wouldn’t recommend!
Evie Plant . 2024-05-20
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Definitely the nicest Spoon's I've been in
Darren Merry . 2024-05-20
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Had a lovely brunch at O Windsor and decided to go to The King and Castle. Out of nowhere the apparent manager came up to us and said we wernt getting served as we apparently had to much to drink. Fair enough if she thought that but at no point is it ok to speak to someone in such a rude way when they have done nothing wrong. Bit disappointed in the way she spoke to us. Just because someone is under the influence of alcohol doesnt mean you’re any less of a person. Its not an excuse to be rude to people! Especially when you havent done anything wrong. Everywhere else afterwards were lovely!
Rosie . 2024-05-19
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App wouldn't work here, so ordered at the bar. The Pasta Alfredo was nasty and luke warm
Adrian Dawson . 2024-05-14
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Great food and service, always have a good time here
Rys (Ryslife98) . 2024-05-13
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Was served with the asian dude with curly hair and glasses, asked for a shandy Corona with lemon syrup and he put 80-90% of lemonade and 10% corona. Doesn’t even know how to make a shandy beer and made completely absurd tasteless watery beer. When complained the person kept saying its a shandy its a shandy. Person doesn’t know to do Bar should be doing anything other than Bar work.
Jaskiran Singh . 2024-05-12
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Classic pub. Presentation of dishes without special care and smaller. But good value for money considering the location right next to Windsor. Typical and pretty setting in the English style that we love.
Amy Skyrme . 2024-05-12
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Normally you know what you're getting at any weathspoons but the food wasn't great. It was cold and expensive.
Jonathon Haw . 2024-05-11
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Delicious breakfasts with great views of Windsor Castle!!
tim burns . 2024-05-10
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Basic weatherspoons. It's Marmite. You either love it or hate it.
A B . 2024-05-07
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Excellent location for visiting Windsor castle, located just across the road. Usual spoons range of quality food and drinks available. Less onus placed on marketing real ales.
craig patrick . 2024-05-07
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Amazing place, lots of outside seating. Loads of nooks and crannies indoors; it's on 3 levels.
Jo Taylor . 2024-05-06
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Wetherspoon are a business success due to tradional English food and drink served at sensible prices. The owner is very astute . With the prices location and general ambiance unfortunately comes with attracting the worst of British public with the worst vile and crude language and low class common sometimes degenerate behaviour. Recent example at Windsor and henley branches males shouting extremely aggressive vulgarity in front of young families with children Tim your class of clientele will improve if managers and staff have a no tolerance policy of thus behaviour
chris gray . 2024-05-06
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Great food at good prices. Just near the Windsor Castle wall, perfect place to enjoy a meal.
Paulo Carvalho . 2024-05-02
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Stop by for a quick drink with the girlfriend. It is one of the better spoons I have been in. Very clean and not chavvy full of di..heads.
Nigel Melton . 2024-04-29
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Such friendly bar staff! Served by a lovely guy called Jay! Thanks!
Dawn Winter . 2024-04-27
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Despite the number of ongoing customers, the staff were relentless, professional and smiley! We were met at the bar by a friendly, professional person: happy, polite and personable! His name was Jay and nothing was too much! The whole staff were amazing but I was lucky enough to be served by the most friendly person! Thank you!
Dawn W . 2024-04-27
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For sure the best fish and chips served with great beer.
Craig Martin . 2024-04-25
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It took three attempts before they got one of our meals correct. Refused to offer any recompense at all. Appalling customer service.
Nick Stewart . 2024-04-24
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Was charged for the more expensive drinks and if I'd not noticed would have been served the cheaper option
Andrew Beever . 2024-04-23
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It was packed inside with people we found somewhere to sit and we ordered some chips with drinks the chips were the best I have had for many years fantastic. !
Phil Morris . 2024-04-22
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Lovely conversion of an old pub right opposite the castle in Windsor. Excellent value but dearer than other Wetherspoons in the area because of its location.Its still much better value than the other local restaurants.
John Odell . 2024-04-21
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554 Opinions
As it was closed for a long time due to renovations, we decided to pop in for a cup of tea and a treat, however we were very disappointed. We had to wait for a very long time, staff was not of the nic
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