Black Sheep Coffee - Windsor in Windsor and Maidenhead

Absolutely terrible attitude of waiting staff who are clearly delirious of confusing the prestige of a restaurant chain and its owner and their self net worth 😂😂

Amazing food, supper recommendation duck curry and snowman for dessert:)

I had Sunday lunch on 29.12.24, and while I have had good meals in the past, I would not recommend the Roast Dinner - it was tasteless. I also ordered the cheese selection and there was another miss when the cheese was too cold to enjoy. Our food was returned, with over 50% remaining, and the staff made no comments and did not request any feedback. The bill, as usual, included a 12.5% tip, which says it is discretionary but, in fact, is expected and was added automatically upon payment. Overall very unsatisfactory and did not meet expectations for the bill paid

Excellent experience-wonderfully decorated restaurant with food and service to match. All dishes were excellent and our server Christian was truly superb…highly recommend!

We had a fairly good meal at the Ivy, my fellow diners are awkward and tend to order off menu, which the staff dealt with very well. The reason for the 2 star is the lack of gluten free alternatives for my 10 year old celiac daughter. She was told she could have grilled fish, or grilled chicken, that is it, she couldn’t even have chips. The waiting staff were polite, and knowledgable, and completely embarrassed by the situation. They seem to want put flour in everything there for some reason, completely unnecessary Ivy, must try harder.

All is amazing-service, food, atmosphere. Thanks for the experience!

Tasty food and elegant dining setting

Cosy environment. It was lovely service, although they didn’t give Christmas crackers for a festive menu despite it’ being advertised on their menu as having such. But the chef does not know how to prepare a steak. I ordered a medium, and they served well-done steak. I checked the reviews, and it’s the common theme of reviews. The chef needs training on how to prepare a basic steak.

We had the most wonderful afternoon at the ivy. Shaun was the most attentive barman you could wish for. Cocktails were amazing and his company was all you could wish for. I look forward to going back again in the future ☺️ merry Christmas x

Really enjoyable trip to The Ivy Windsor. We were a group of three who visited for breakfast. I had the avocado and poached eggs and two pots of decaffeinated tea. Good service (although a little slow when we were ready to leave). Very good food. I love the decor and the ladies toilets were spotless and had really unusual wallpaper. Would definitely visit again.

Refused my 3 year old to use the loo. No common decency

We have a £50 voucher for the Ivy from a gift, as we like the restaurant near home. Whilst visiting Windsor we thought we might use it here. We asked to look at the menu from the hostess at the entrance. Whilst looking others were waiting behind, so we offered to move aside to which she replied "I can't have people standing around the door you need to choose really". My cousin asked to use the toilet whilst we were looking and she said "if you book a table, we are not a public bathroom". ...The food may have well been great but, we didn't book a table.

We enjoyed our afternoon Tea, thank you but the service was not to standard, also we booked a festive afternoon tea we didn’t even get a cracker!! But they would give us one for £2.50 each!! So you can see last years and this year 2024 there won’t be a 2025

The best service I have ever received with a lots of great vegetarian options and the lady who served us named Lola was really kind and so graceful.

This place was very busy when we walked, with no appointment unfortunately, and they were thankfully still able to accommodate. Staff were friendly, efficient, very helpful and accommodating as they ensured all food were free of specific allergies.

Brunch. Beautiful setting with a wonderful decor. Service was good, but things were forgotten on service. I had to ask several times for table water. The food was very flavoursome, but not very warm. Perhaps I was expecting to much.

Awful, popped in for a quick drink about 1030pm, we were ignored by all the staff who seemed more intent on tidying everything away than actually serving anyone. It's not like we weren't noticed, several members of staff looked straight at us but scurried off with a "I'm busy doing something else" look on their faces.

Where good place but staff has a different relation to some kind of nationals

Amazing food, perfect and friendly service. We sat on bar. Kudos and thanks for bartender Toby!

Lovely food with great service. A really great English meal. Highly recommended!

Went for a family meal celebration. The food was very nice, and the service was fantastic. Beer was expensive at 7 pound a bottle.. Many thanks.

3 of us went to the Ivy in Windsor, my husband ordered the ribe eye on the bone at 39£, so disappointing chewy and grizzly! Complained to the waitress and head waiter but no response! Not a place to order steak! Will not be back.

I recently had lunch at the Ivy Windsor to celebrate my son’s 18th birthday . The staff were so friendly and John our waiter was excellent , and just made the lunch such a great occasion .

Came here for a festive afternoon tea and came out disappointed. The bread on the salmon sandwich was stale, which was a shame as there is a 2h slot for afternoon tea to be served which should avoid this. The sweet bit of the tea was interesting. Coconut and chocolate snowball was lovely but the almond mince pie was about the size of my thumb! The scones were nice and warm which somewhat made up for it... but not for £36. The staff were very lovely and helpful throughout the evening but unfortunately it was soured by an additional afternoon tea being served to us. Upon query, we were told as it had been eaten and served then nothing could be done, but with it all being not served individually, how would we know! We see food on our table and eat it. So that was an unexpected and unplanned extra £36... I had some chips which were nice and crispy, so I might go and try out a normal meal, but never afternoon tea there again.

Lovely place. Classic decor. Knowledgeable and appropriate serving staff. 2nd visit here. No hesitation to come back again.

A somewhat enjoyable evening mainly due to the excellent attention of Khalil who was brilliant. Unfortunately they do not know how to cook a ribeye steak which was completely tasteless, although, to be fair when we took it home the dogs did enjoy it. The scallops were cold and undercooked, sort of boiled and lacking flavour. The cheese soufflé was good the Turkey main was good, the burger was good. The desert was excellent. Food 3/10 service 10/10 the cocktails were superb.

Very good service ,tasty food they were in middle of changing wine list so no white burgundy available so we ended up with a rather expensive Australian Chardonnay

The experience was lush The food was really good Service was efficient and on point The entire experience was really great Highly recommend it when you are in the area or just after visiting the castle

What a lovely place vibrant colours the staff is so polite you feel special and the food is special.each dish is.delivered with perfection thank you !!!

First time dining at The Ivy Windsor. Got to give 5* to our waitress Lola. Thank you...

Service never really recovered after Covid at any of the Ivy restaurants but the food and comfort of being somewhere familiar is still well worth coming back.

Just had the 2 couse special offer. Chicken skewers and shepherd's pie. Both really nice food. Good portion for price. Highly recommend Staff really pleasant and nothings too much trouble.

The food is so poor for this price level and this kind of place. Design is funky and the vibe is ok, good location for Windsor I guess, but the food is really really poor, really bad. You pay 40 pounds for a rib eye steak and you’re eating a lame piece of rubber with no taste.

Beautiful restaurant, loved the decor, staff very nice and competent. We had the full afternoon tea with great scones, good cupcake and decent sandwiches. BUT a disappointingly soggy chou bun and a completely stale Madeleine, so stale it was crunchy. I was there with my mum and didn't want to make a fuss but that wasn't good enough for the £35 per person.

Had a lovely family dinner on Saturday evening. Menu choice was good and food quality excellent. I had the shepherds pie each was lovely, others had fish and chicken. Portions were just right. Desserts were really lovely. It was a busy night atmosphere buzzing with all tables full and everyone seemed to be having a great evening enjoying the autumnal feeling. Quite a few birthdays being celebrated. Lovely decor and I love the comfortable bar area to either wait for a table or just sit and enjoy a drink and snacks which some people were doing.

The Ivy Windsor is such a stunning conservatory atmosphere restaurant and bar. It is filled with the Color of Love. I had a very nice dinner here and was well cared for by the staff. The food was delicious, beautifully presented, and filling. In my observation, this seems to be the quintessential place in Windsor for Afternoon Tea, intimate conversations, and quality dining. Plus, the who's who seem to frequent here, so you never who you maybe sitting near. Thank You for whisking me away into a garden setting to temper the, so anxious, feeling for, what must I say what must I do, since I, can't let go. Today, blowing in the wind home.

Very pleased with the food quality, very tasty Service was also brilliant Thank you

I loved the music in the background. Lovely view. Amazing staff, very presentable. Ambient was really pleasant and cosy.

Came in over an hour before closing and was sent away. Ridiculous. Place smelled funky too.

Katya and Tomasz, thanks for your service and being great greeter and waiter... Ser you soon, Ali and Simon Robson

Very charming and comfortable bar in Windsor.

Nice decor, nice food, nice people. We left an item behind and they called us and helped us get it back.

Not the best experience sadly but I think it could be amazing

Lovely bottle of house champagne to celebrate birthday with friends. Only gripe slow service.

Excellent quality food. I have some unusual food allergies, and they took great care with making sure that the food was safe for me to eat.

Excellent service felt like royalty Amazing food

I had an exceptional dining experience at The Ivy in Windsor! The fish and chips were hands down the best I’ve ever had—perfectly crispy and fresh, with a light batter that didn’t overpower the fish. The shepherd’s pie was outstanding as well, hearty and rich with beautifully seasoned meat and a creamy potato topping. The ambiance was simply amazing, offering a stylish yet comfortable setting that made the meal even more enjoyable. Service was quick and efficient, without feeling rushed. Definitely recommend making a reservation as it’s a popular spot. A must-visit!

What a wonderful place, restaurant and lounge in a beautiful setting. The staff are wonderful and definitely make you feel at home. The Ivy is a place you must go.

In terms of Japanese yen, it's an outrageous price range. Putting money aside, they provided me with peace of mind and a delicious meal even though I'm a non-speaker. Thank you for the meal. Everyone please come in safely♪

Really disappointing! This was my first visit to the Ivy, I went with a friend for brunch. I walked in and thought “Wow! What a beautiful place…” however, from then on it was disappointing… The food was fine, but I was not wowed by it and it was very expensive for what it was. But the most disappointing part of the visit was the service. We had been at our table for less than 20 minutes and had only just received our drinks, when the waiter came over and asked if we had decided on our food (for the third time) and we asked him for a few more minutes. He then told us that we were on a time limit and we couldn’t have the table all day, so we needed to order there and then. I completely understand that we can’t have the table all day, and we certainly didn’t expect to… but we instantly felt like we were being rushed and they just wanted us “in and out again asap” we hadn’t even been in the restaurant for 20 minutes at this point… When my friend finished her food, the same waiter came over and took her bowl away and then attempted to pick mine up too… while I was still eating. He did apologise, but this was just another thing that made us feel that they couldn’t wait for us to leave. It ended up being a very quick, and very expensive brunch… and that was definitely not what we were looking for. I wouldn’t return to The Ivy, my experience was that it is over priced and the service was below average.

Very good service and food comfy seats lovley decor

Onion soup tepid, over-sweet with soggy sludge floating on top. Burger barely warm and rubbery. Service and ambience good.

Fabulous meal with outstanding service. Highly recommended. We are local and this will be our go to venue for celebrating. Our second visit and everything was even better, just outstanding. We love this place.

Thank you to Sasha for her attention to detail and for a birthday dessert treat !

Brilliant experience for my step mothers 80th birthday. Food was delicious and the staff were really friendly, definitely went above and beyond. Top job, well done 👏👏👏👏

Had a wonderful anniversary meal here last night. Not somewhere we've been to previously and very glad we did. The place overall is delightful, well designed and has a very opulent feel that's almost a trip back in time. It was busy and the atmosphere was good, I would say it's quite cosy. The staff are all very polite and attentive, hard to find any complaints here, service was great all round. Food was also very good, tbh I felt stuffed but still managed to find room for some desert and tea. Wish I hadn't but it was really good. A great evening with good food and service.

This is a top notch establishment in every way. Nothing less than 5 stars. The quality of food is excellent, with dishes cooked to perfection. Courteously served by professional friendly staff with a smile. The ambiance and exceptional interior design is first class, a high end dining experience in every way, a perfect choice for festive occasions, truly enjoyable from beginning to end. Arguably the best restaurant in Windsor, and highly recommended to visit. Certainly a venue to return to in the future.

A bit noisy, but lovely setting and lovely food.

Enjoyed a delicious afternoon tea. Lovely staff as well. Bit dissapointed when we saw a service charge (£9,99) added to the bill, which we hadn’t been informed about beforehand. Otherwise great visit to The Ivy, will visit again when in the neighbourhood.

Visited here a few times, the staff are absolutely brilliant, the food and service is first class, definitely the best chain restaurant around.

Great brunch on the August Bank hols. Full English, great black pudding. A sneaky mimosa on the side. The eggs benedict with ham hock was also delicious.

Faultless food and service; despite busy night (with great atmosphere) the team delivered the best; all six of us only had good things to say about the amazing staff and simply superb food; well done The Ivy!

Worst experience ever with most racial behaviour, going to email the GM, not going back in here

Lenny and Martha were amazing!! Lenny served us and really had such an upbeat caring energy to her! Martha helped deal with the chicken milinaise (chicken being pink) explaining why it is pink and that the chicken is temp checked. Also related to her as a fellow emetaphobia girlie and gave amazing suggestions that would help my anxiety when eating out. Couldnt have asked for a better experience and the food was lovely.

Love this place. Been so many times and always consistent. Food and menu is great, atmosphere is perfect, staff and really polite and accommodating. I wish all restaurants had this standard of service. Will definitely be back.

I have been traveling for 10 days and it is rare to be able to eat delicious food in the UK⋯⋯😅😅

Wonderful place with delicious food. great atmosphere and service. I highly recommended.

Wonderfully prepared food with beautiful decor and attentive service. The lunch prices are a good deal.

Nice place that feels like michelin place without the price 2 course for $20 pounds is quite worth it The tomato soup is abit too sour for our liking The roasted lamp rumb was not bad but it’s very tough to chew. The berry and hazelnut sundae is a must order. Very rich in flavor and very nice.

We have now visited two of the Ivy chain restaurants. Non of them disappointed. The staff, good, decor, service, food were all A1. I highly recommend. We went to the Windsor one last night with 10 other people to Celebrate his birthday. Great welcoming team, attention to deal, no mistakes, awesome.

Nice Ivy in Windsor. Food was delicious and came out quickly. Definitely get the truffle arancini. For birthdays they also give a free small desert, which is very nice. Clean washrooms!

Very nice restaurant. The only thing is steak and portions could have been a little bigger. Very tasty but smaler than I used to it.. The desert was great (in the photo)!

Well done The Ivy at Windsor - food good, service superb. Lenny was just brilliant, nothing a problem, always making sure we had drinks etc, clearing courses beautifully in a way hardly anyone does these days - a credit to the restaurant, really,really good - she made the night special. Reccomended for a good meal in Windsor.

Honestly could not say enough about how amazing our dinner was from start to finish. The food was delicious, the service was amazing and the table was perfect. Thank you for helping make our Wedding Anniversary so special :-)

Una experiencia horrible. No se recomienda, nunca volvería a entrar. El expreso costó 2 libras y media, era una taza diminuta y ni siquiera estaba lleno. Les pedí que lo llenaran más y lo rechazaron. Dijeron que llenar totalmente toda la taza (que enfatizo, era la taza más pequeña que he visto en mi vida) costaba una libra más. En conclusión no recomendado para nadie, no entres ahí, fue una estafa total.

Ivy is definitely one of our favorite British restaurants in UK, totally changed the way I thought about British food, in a fantastic way. The food is simply amazing, and window seats have great view of the castle.

All staff are amazing, great customer service with a smile. The beef Sunday roast was perfectly cooked with beef exactly how we like it. Huge thank you for my mum’s birthday treat at the end, it added that special touch to our visit ❤️

Had afternoon tea with friends, great tea, cakes and sandwiches. Reception is helpful and arranged waiter to improve the stability of the table

very atmospheric and beautiful place, delicious food 😍

Awful, we were very disappointed as we were entertaining guests from overseas. Wrote to the manager in some detail expressing our views and no response.

Greeted and made me feel welcome. Our waiter was amazing, very attentive. Didn't feel like we was being rushed. Food amazing, definitely a place to visit for a special occasion. Will definitely try the lunch menu on next visit. Cocktails fab, and prices not too expensive.

Service was great my end, but the experience was mediocre for the price. My sister also did not get her food for a good hour

As usual, service and food were great. We had the fish cake and burger options and both were lovely. Very friendly and attentive staff.

Absolutely love this Ivy!! The most wonderful GM James can always be spotted floating about making sure everything is just so. He leads with great warmth and is so welcoming as are his superb team of staff! Thank you Rory,Lenny, Charlie for making our AWBS ladies lunch so special!

Fishcake was amazing, beautiful decor.

Absolutely superb professional service.

Decided to stop at the Ivy for breakfast while on a visit to Windsor. Beautiful setting, service very attentive but the food was only adequate. I would not expect such an establishment to service pastries that had simply been taken out of a freezer and warmed up, very disappointing.

Had a good evening. Good service and good food and value.

The environment, the food, the service was perfect👍👍👍

Excellent food beautiful restaurant with great service

Stepping into The Ivy in Windsor is always a treat, especially when you're in the mood for a fantastic steak in a bustling atmosphere. Despite the crowds, the reception is always welcoming with a friendly smile. We opted to sit at the bar, and it didn’t disappoint— the bartender was the epitome of politeness and professionalism. Whether it's for the food or the service, The Ivy is a prime spot to dine in style. Highly recommend!"

Went yesterday for a post-lunch business meeting. Nice venue. Service was very poor. No side plates for the apetisers - we patiently waited only for starters to then be brought over. Took un-eaten apetisers away (?). Waiter departed half way through our meal (shift change) and had to keep waving over someone else when trying to gracefully pay our bill with customers needing to depart which was a bit embarrasing. Didnt feel like anyone was really paying attention and could see staff meandering (just make eye contact with your diners every so often). Real basic 101 errors such as overpoured the wine we ordered, so there wasnt enough to fill all glasses. Annoying as then was rail-roaded to purchase another bottle of wine, some of our table were driving, so only wanted a very small glass - and then we had unfinished wine on the table - all because the server poured massive measures. Just need a bit of education on wine etiquette basics. Maitre De on the door was gassing with his mate as we left - had to provoke a "thanks and goodbye" to disturb his conversation (not a primadona - but you'd at least expect acknowledgement of your existence after spending ~£2000 between 8 - maybe?)🤷‍♂️ As always, the bar/environment and design of the Ivy was fantasic, just let down by the lacklustre service and attention to detail.

Very lovely experience with delicious food and great service. Ambient is really pretty and comfy as well. Easy to find or accommodate for gluten free and dairy free options.

Excellent lunch time meal, served by a very professional and friendly young lady. Lovely food, and atmosphere.

I went with my wife and daughter while we were visiting Windsor - they wanted afternoon tea, so I tagged along. The atmosphere, service and presentation were great. I'm not a tea drinker, but they were willing to substitute hot chocolate for it, which I did. I thought it was a bit expensive for what we got , but then everything else in England was as well. As for portion sizes, I could have eaten the service for two on my own and not overeaten, but from what I understand, afternoon tea is not meant to be a meal.

Had a great time here, both food and staff were great. Can only recommend it…

Loved The Ivy, the food and service were both exceptional. Accross the road from Windsor Castle

Had the pleasure of eating at The Ivy in Windsor during a trip to Windsor Castle. Great service was provided by Thomas. Food was excellent. Service was great. Overall experience was perfect.

Last night, we visited the Ivy Windsor to celebrate our anniversary, we had a table booked for 6.30pm but our experience left much to be desired. Despite having a reservation( booked 2 months prior ) , we felt rushed throughout our meal. Just 5 minutes after sitting down, three different staff members approached us, indicating that our table was needed for other guests at 8 PM. Another lady came again at 7.30pm whilst we were still finishing off our drinks and told us again that the table was needed. This constant pressure significantly detracted from our enjoyment of what should have been a relaxed and special evening. Such behavior was incredibly rude and disappointing. To make matters worse, there was a large party of 16 or more guests nearby, making so much noise that we couldn't even have a decent conversation. Despite the noisy environment, we were the ones constantly harassed by the staff to vacate our table. The food was not great either, the rib eye steak was very stewy . A special occasion deserves better treatment, I will never go back

Had dinner last night. To say it was out standing is an understatement. Will be back. Food, atmosphere, ambience, was memorable. The view from our table was spectacular.❤️