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The best restaurants in Test Valley South East
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Delivery
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Outdoor
142 Opinions in 2 websites
This has been our regular for years but itās gone downhill recently. My adult kids went down for their order a few weeks ago and were told theyād ordered burgers and had to pay for them (we didnāt even know they did burgers)! It was sorted out in the end and the food was fine. Decided to try again last Saturday. The ribs were awful and worst of all they didnāt bother to put the lids on properly on two tubs of lemon sauce which was hot! It went all over my sonās lap in the car and on the seat and we had to wipe down all the food containers when they got back. It was disgusting. Thatās it Iām afraid. Time to find a new one.
53 Opinions in 1 websites
Stopped on our journey for a coffee and Sylvia was working in store at the services. Very happy, kind and caring lady. Also was the other lady sharing shift with her. She was very kind to the kids and interacted with them on our break on a long journey. Things like that go a long way. Nice to have service from the heart.
2666 Opinions in 3 websites
What a lovely evening we had the staff couldnāt do enough for us. Gareth was very welcoming and made sure we were enjoying our evening even manage to up sell us a bottle of wine. We will definitely me good grate food lovely pub and amazing staff x
193 Opinions in 2 websites
One of the friendliest landlords and staff, great music!! Great nights!! DEFOS COMING BACK
256 Opinions in 2 websites
We stayed for one night in room one on a Wednesday evening. Room clean and tidy. Clean towels and bedding. Kettle to make coffee and tea. Bathroom clean and good shower. Good value for a night's stay. We met friends for an evening meal in the pub. Amazing and freshly cooked indian food on site - onion bhajis were delicious, followed by punjabi butter chicken with rice and garlic nan. Fruit crumble for dessert was so scrummy š Staff were friendly and welcoming We booked breakfast for 8am, but when we came down from our room, the pub was closed with all doors locked. We had expected it based on feedback from other guests. No learning taking place.. 8.15am, a builder arrived and phoned one of the owners. The pub was opened and told to come in. No apology or a good morning. Asked for two coffees, but cups were dirty but they replaced one of them with another dirty cup. Breakfast was good, full English breakfast, tasty, well cooked and hot. Toast and butter with coffee or tea. Made to feel we were an inconvenience to the family owners. Not a good customer experience. The staff member serving breakfast was polite and efficient. Food is very good here, freshly cooked and of a high quality. It is a shame the family owners don't get the importance of a good customer experience. Being punctual doesn't cost much. It was lovely to see monkjack deer in the fields when we woke up this morning - another selling point for the room and stay. Recognised new owners in place juggling a lot with a family, running a pub, accommodation, and ongoing building work, but please remember the customer experience. We would definitely stay again as convenient to our travel plans. The Indian food is definitely worth a try and they do take aways as well š
25 Opinions in 2 websites
The food on offer was great, but no choice of real ales unless you like flack manor which I hate it's disgusting so cannot recommend.
122 Opinions in 4 websites
The food is good, fine, what you expect for the price etc I come in here quite a lot because it is decent for breakfast. But the last couple of times the staff have been quite rude to be honest. They told my partner off today for not wanting whipped cream. She told them too late apparently, like itās such a big effort to remake a drink. I used to work at a cafe itās really not a big deal and if you find it annoying thatās ok just keep it in your head. Thereās no need to tell off a customer like youāre not their teacher. Youāre not their mum. Time before that they told us off because they didnāt know how to make a drink they knew how to make perfectly well the last 10 times weād been in Itās not a dealbreaker I like it fine in there. Iād still go back. The food is worthwhile. I just donāt understand why they keep having a go at us. Itās really weird and uncomfortable. Also thereās not enough 4 seat tables. Thereās some but theyāre always taken and they could fit more in if they took away some of the two seaters or just jig it around. Itās a minor complaint but itās not ideal In summary though. Staff just need to cool it a little. I get that the job is hard and stressful but donāt take it out on me and mine. My life sucks I donāt need it