Based on 2.740 opinions finded in 3 websites
Based on 2.740 opinions finded in 3 websites
Nº 256 in 354 in Test Valley
Nº 72 of 89 British in Test Valley
Opinions
Christmas Day made perfect by the food and very fast service and all the wonderful staff at the Luzborough will be definitely booking next year thank you so very much. Specially poppie and Dawn. Happy new year….
christopher richardson . 2024-12-25
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Popped in the Luzborough after having a long day out dropping off stuff in prep for the Christmas period, and the experience was fantastic, the atmosphere was lively but you could still hear what the other person was saying and cassie was very helpful when it came to avoiding food that could cause an allergic reaction, alternative choices, she was very attentive to our needs and couldn't fault her at all. When we got the food it was hot and absolutely delicious, compliments to the chef and the staff at this place! Definitely will be coming again
Tom Hope . 2024-12-24
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Such wonderful service! Felt so warm and welcome great food! Everyone was so friendly. Our server cassie was so helpful and polite. Will definetly be coming back
Stacey Purvis . 2024-12-24
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Got drinks and was Served by Cassie, she was a really polite lady and very helpful.
Robb . 2024-12-24
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was served by maya and she was excellent a lovely girl and made my experience of the restaurant better
lorraine dsouza . 2024-12-24
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The waitress Maya was very friendly and bubbly !! The food was delicious and the service was excellent:)
Mia Burtzy . 2024-12-23
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Wonderful place, came here first with some friends then came with family and they loved it. Maya was super helpful that night, amazing customer service!
Danniella Barcega . 2024-12-23
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Me and my husband recently attended the Luzbrough for an anniversary dinner and it was a wonderful experience. Absolutely delicious food with quick, friendly service from Maya. We will be back for our 50th wedding anniversary!😂🥂
Lucy F . 2024-12-23
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Great food and atmosphere and has great service from Charlie, great value for money 😁
Jack Drodge . 2024-12-23
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Good food, good vibes, and Maya's service was great!
YEET KUJO . 2024-12-22
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Maya served me and my family, brilliant food and she took care of us this evening. Thanks again to Maya
harry houghton . 2024-12-22
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my server Charlie was very helpful and good at taking my order within a timely manner.
zee “zeenomorph” nomorph . 2024-12-22
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I had a fantastic experience at this pub! The atmosphere was great, and Maya, our server, made it even better. She was friendly, attentive, and really made us feel welcome. Great service and a fun time overall—definitely recommend!
Jack Daniels . 2024-12-22
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Great local pub with great food, Charlie who served us was a very helpful and cheerful chap that looked us very well, we will be back again soon.
simon perkis . 2024-12-22
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I had an amazing experience, thanks to the exceptional service provided by one of their staff members. Maya was friendly, welcoming, and went above and beyond to make sure we had everything we needed. Will definitely be coming back xx
Habiba . 2024-12-22
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Lovely food, great atmosphere, and Maya was super friendly!
Charlie Smith . 2024-12-22
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Had a lovely meal with friendly staff and great atmosphere. Our waitress Maya made us feel very welcome and was extremely kind. I have recommended to others and will be coming back!
Ellen Hall . 2024-12-22
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Maya was amazing and really made my experience great!
Tia Pardesi . 2024-12-22
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Food was lovely and reasonably priced. We had Maya as our server and she was incredibly helpful and polite, offering us great suggestions on the menu and ensuring we had a perfect experience. Can’t wait to come back!!
Sophie Dovey . 2024-12-22
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had a really positive experience, food was super good but was also at a reasonable price especially Charlie was great as our server too-so friendly
hannah bond . 2024-12-22
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I live right near this pub and it is my favorite and it has my favorite beer so that helps. Also burger is banging. The girl behind the bar called maya was also great.
Jack Morton . 2024-12-22
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Great experience. Maya served my family, customer service was great and food was impeccable. Going to recommend this place to my friends!
Kashaf Ali . 2024-12-22
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Maya was my server and she was very good and done her job very well.
Olly Langley . 2024-12-22
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Great meal Gareth made us feel welcome
James Newgate . 2024-12-17
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What a lovely evening we had the staff couldn’t do enough for us. Gareth was very welcoming and made sure we were enjoying our evening even manage to up sell us a bottle of wine. We will definitely me good grate food lovely pub and amazing staff x
Claire B . 2024-12-16
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Delicious lunch, with attentive service and lovely food, we will certainly be coming back whilst the festive fayre menu is on!
andy1998! . 2024-12-15
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Deeply disappointed with the whole experience and we felt the management was poor
Robert Bowditch . 2024-12-15
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Great food, great staff, delicious roast with vegan roast available.
Poppy Packham . 2024-12-15
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Had the loveliest vegan roast for dinner here the other night. Our waitress was poppy, she was absolutely a treat! Very quick service and super lovely! The food was incredible, overall such a great pub!
Grace Packham . 2024-12-15
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Under £2 brownie was unreal and that poppy waitress what a gem!
iona macintosh . 2024-12-15
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Me and my partner went for lunch to Luzborough. We have been seated quickly. The personel were very polite and kind. The food was delicious. I definitely recommend this restaurant.
Zsu L . 2024-12-15
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Great food tasty Sunday dinner, value for money, lovely pub atmosphere was great, look forward to visiting again soon with family
Venture32718331040 . 2024-12-15
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Really nice atmosphere in the pub. Had a really good roast that the whole family enjoyed and service was quick and friendly. Our waiter Poppy was great and very attentive! would recommend
Joe . 2024-12-15
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Greenking quality at its finest. Underdone chips and oil thrown over what can only be described as cheap pub grub making it not the best place to eat. This place was fantastic but having gone so close to Christmas I expected it to be rammed. It wasn’t even half full. Staff were really good. Food was terrible.
J Shaladan . 2024-12-15
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Casey was our server and was amazing
Grace Bailey . 2024-12-14
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Short of staff resulted in below par service, cold food. Not very nice
Kenneth Scase . 2024-12-11
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Quality of food did not reflect the price. Very expensive meal for poor food
Louise Fielder . 2024-12-09
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Amazing food and amazing f staff the waitress cassie was amazing thank you.
Charlotte De La Torre . 2024-12-06
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Absolutely amazing as always. Food was delicious and served warm. Cassie has been an amazing host. Thank you for a lovely evening. Can't wait to be back again
Nesha Victoria . 2024-12-06
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Service was fantastic, food and drink amazing (I was recommended a cocktail, I had two of them in the end!). Cassie did a brilliant job, we had such a lovely meet up with friends.
Sini Bryant . 2024-12-06
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henry was the most amazing and friendly server i’ve ever had. Amazing food, great atmosphere. made the whole dinning experience 10/10.
Sophia Burkinshaw . 2024-12-06
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Had our Christmas meal here, food was delicious and the service was great :)
Alexandra Jackson . 2024-12-03
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Really nice Christmas meal here, great vegan and veggie options. Friendly staff and good service
Phoebe Nelson . 2024-12-03
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Henry was a wonderful server for our meal tonight, despite us being a group with some fussy eaters he was super helpful and went out of his way to ensure we all got what we needed. Thankyou Henry for a fab evening!
alison collins . 2024-12-02
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Haven’t been to the Luzborough in years and was pleasantly surprised by the standard. Has improved massively since last visit. Received a warm welcome and were asked how soon we would like our food brought out. (We had preordered for the Festive menu). The food was extremely good, and service was outstanding. Already planning to go back for my birthday.
Holly Cutler . 2024-12-02
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Fantastic staff, helpful and happy and food amazing... cassie was brilliant
John Cross . 2024-12-02
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Wonderful food, fantastic service by Mia
Tina Roberts . 2024-12-01
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Maya was very helpful and attentive. Lovely food served in good time. We will return!
Baby Squids Southampton . 2024-12-01
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Rude server. So bad we had to ask that he didn't return to our table. Ollie the manager was lovely though, he stepped in. Good was really nice. Shame this one member of staff ruined our evening, we were a large group and spent a large amount of money so this was very disappointing
Laura Stankard . 2024-11-25
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I will definitely be coming back and no it’s not because the waiters are attractive 🤣. Tonight, my three friends and I had the pleasure of dining at this establishment - The food was phenomenal! The portion sizes were splendid! The overall atmosphere and vibes of the pub were great - especially with the great music to add to it! But what tops it off for me and my experience was the fantastic customer service! Both Henry and Oli were extremely attentive and kept checking if we were okay, they were patient with us when we were being a bit peculiar with ordering food and they maintained their professionalism throughout their service, despite our table being rather competitive with our card games 🤣🤣 I really hope that they both get reassurance and verbal praise that their customer service is outstanding - they truly blessed our evening!
Livvie Hope . 2024-11-24
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Average. A group of us went for lunch today. order was messed up we all ordered together two meals arrived then waited 20 mins for the other 9, so we all ate at different times. noone came to check on us whilst eating or asked if meal was ok afterwards. Food was average, wont dash back.
Tina Brumpton . 2024-11-21
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Popped in for a few drinks after a hard day, nice place
Steve Kay . 2024-11-19
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Fantastic staff nice and friendly the food tasted amazing nothing was too much, arrived with a very hungry toddler following walk and the staff didn’t waste anytime getting their food out. Had a really good conversation with the new manager who explained that although he is new to this pub he had years and years of experience in managing and working in a variety of pubs. We will be back for sure.
shaun burbidge . 2024-11-18
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Visited today for lunch with my fiancé and dog. Absolutely fantastic atmosphere, Oil in particular was so so helpful. I didnt catch the other member of staffs name but she was also very friendly and helpful. The food was exceptional and very well priced We would happily return here, and I hope all the members of staff here are as amazing as the two who saw us today
Tim Winslade . 2024-11-06
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Great place to have a meal and a drink. Gareth, the new manager is fantastic and his has a great team along side him, particularly Ollie and Henry who was very helpful! Would definitely recommend!
Daniel Canham . 2024-11-05
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Absolutely awful, wait time of over an hour to be served a child's size portion of frozen anemic roast potatoes that were still hard, counted 6 peas on my partners plate, a tea spoons worth of cauliflower cheese, an inch of parsnip, 10 pence size of stuffing, this is not an over exaggeration. A £2 ready meal would have been better, so embarrassing as we had brought our American friend who was visiting and promised him proper English pub food! Tried to complain but was dismissed by someone claiming to be the manager, who tutted his teeth and said he'd get some more peas sent after serving someone else their drinks as he was busy, later tried to make up some excuse of it being busy, "sorry, but" which doesn't excuse serving frozen potatoes and prison standard food! Utterly gobsmacked that they can pass this off as a Sunday roast and charge over £15. Staff no where to be seen, even the wait to be served at the bar was long with no one behind the bar and someone having to shout into the kitchen to get a staff member, there was only a handful of customers in the place. If Greenking have selected this individual as a manager they must have really scrapped at the barrel. Still we were charged £28 for 3 beers, 1 coke and a j20, which after the ridiculous wait, and no real apology offered or communications throughout our time there, should have been on the house. Avoid at all costs. If you're after this standard of food, I highly recommend buying a bag of value roast potatoes and letting a 3 year old cook your dinner for you. Disgusting food, service and attitude all round.
gemma clark . 2024-11-04
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Fraser and Mia served is beautifully! Fantastic food and a great price! Thank you so much
Tamar Holley . 2024-11-02
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Another delicious meal (Katsu curry 😋), friendly service and cosy atmosphere. This pub continues to be our favourite for food.
Flemming Bermann . 2024-11-01
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Good food and great service from Poppy. The roast was huge and the indulgent burger was fantastic. A second visit was equally as pleasant with good pub grub. That said some parts look a little tired so a light refurb in places would work well.
Kevin McCarthy . 2024-11-01
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Good service, nice atmosphere and decent food. Changed my review from a few years ago as food is of a good standard now.
RingwraithRob . 2024-10-30
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Rubish service, very slow the barman was more interested in talking to other staff than serving waiting customers
Paul Packham . 2024-10-28
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Turned up 15 minutes after they were supposed to open, they saw us waiting outside and ignored us. I tried calling but no answer on main line. Very disappointing Edited: please see the screenshot below which confirms the opening times of 11am not 11:30am as the pubs response states. Just to help with any confusion.
Jessie Hughes . 2024-10-27
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Lovely pub, full of atmosphere and really old (grade 2 listed with parts from 16th century) we had perfectly cooked sirloin steaks. Ladies in heels beware, the paving between the car park and entrance has some missing pointing with deep gaps, enough to either wreck your shoes or test your ability to resist gravity if it's dark or you aren't watching where you walk. Lovely pub, masses of parking although no disabled parking bays to be found (although there may be one which is almost faded out so hard to be sure) which is a shame and they could certainly add a couple more as if you are disabled the walk across the car park would be too far for most.
Dorset Forever . 2024-10-24
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Had a fantastic meal at The Luzborough, and Maya made the experience even better. She was super friendly and always made sure we had everything we needed, nothing was ever too much trouble for her. The food was amazing—everything was fresh and full of flavour. The service really stood out, and we felt really well looked after. Highly recommended!
Ritchie Clarke . 2024-10-19
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Lovely place and great for the kids. The wait staff were nice and the food was great.
Matthew Dyson . 2024-10-18
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Went there on Sunday for lunch. Party of 4, My husband had the Turkey roast dinner, the Turkey was slimy and it promptly reappear later. The macaroni cheese was not properly cooked so it was congealed together, a tin version would have been better. (Not that I'd eat a tin version - disgusting) The latte coffee that was served was really lukewarm almost cold. The service also was not good, very slow. WILL NOT BE GOING BACK AND WOULD NOT RECOMMEND
Denise Bennett . 2024-10-16
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Had lunch on Wednesday, enjoyed it so much, food was lovely, atmosphere and staff so lovely
Oliver Fay . 2024-10-12
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Absolutely lovely place nice an friendly the food was amazing nice and hot and very quick service definitely recommend eating here lovely atmosphere
Natasha W . 2024-10-12
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Came in last Friday for lunch. Great service, wonderful food cooked by chef Enda. Definitely will be coming back.Great time by all.
Vanessa . 2024-10-12
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Went last Wednesday with family the food was brilliant, really would recommend, we all enjoyed it and would definitely eat there again! :)
Sophie J . 2024-10-12
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Poppy was a wonderful waitress, lovely food and chilled vibe! Glad they had the radiators on!
Leanne Martin . 2024-10-11
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Visited the luzborough with friends for a meal and drinks Staff were very polite and attentive Plenty of choice of the menu Clean and tidy Would visit again
Sean G . 2024-10-11
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Really good service absolutely amazing would happily go again and again !! Knew one of the waitresses there from a current friend group. Really good to see a familiar face in such a nice and welcoming restaurant.
Lewis P . 2024-10-11
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Lovely food, great service, gareth and poppy were amazing
Macey Childs . 2024-10-11
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Out for a lads night out we had brilliant service, great food no complaints from me.
james padwick . 2024-10-10
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Good value for money luncheon. Service ok but new waitress still learning the ropes so forgivable.
mike favell . 2024-10-10
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Amazing night out with the lads friendly service food was great Gareth ollie Henry looked after us throughout the night would recommend this place over and over
Brownaaa88 . 2024-10-10
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Warm welcome on arrival and light bite menu is perfect for lunch. Will be returning soon
Katrina Blackshaw . 2024-10-09
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Great evening here with friends.
Beth Auger . 2024-10-05
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Great service from Cassie, Poppy and Henry. Food really good
Emma Oakley . 2024-09-28
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Cassie, Henry and Poppy were amazing
Sean Bonner . 2024-09-28
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Lovely meal. Very friendly and attentive staff. Would definitely recommend
Kim Farmer . 2024-09-27
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Excellent food great service great prices friendly staff highly recommend.
Susan King . 2024-09-27
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I just want to say that Henry and Ollie were great bar staff. We came in and they created a fun and enjoyable atmosphere and catered to our every need. Would really recommend the luzborough solely for these two people!!
Adam Slade . 2024-09-26
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Lovely food. cassy was so helpful with the free from menu . Thank you cassy
Suzann Middleton . 2024-09-26
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Ollie and Dawn were perfect. We went in for food after being let down at another pub, and the difference was night and day. They were friendly, attentive and helpful even though the pub was very busy. They even brought out a tablet with all of the allergy information on for us, which was a great help. Food was good value for money and very tasty. Would recommend to anyone visiting the area.
Tim B . 2024-09-25
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Well done with your service and hospitality and food and a wonderful spread re Bob whiteheads wake regards JJ
John Masters . 2024-09-25
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Wow what pub Emma and her team really looked after us. New menu is great
Simon Gail . 2024-09-24
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Great service and bar staff are have good banter
Ethan Massingham . 2024-09-23
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Beautiful pub with friendly staff set in a rural setting within Romsey.
Kryseis . 2024-09-23
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I had a lovely meal and a drink with my husband and two boys. Staff were amazing (especially Cassie and Emma) and they were very attentive, and the food was brilliant. We will be back again!
Kiely Canham . 2024-09-22
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No stars , we arrived lunch time the pub was almost empty. We asked if we could sit, we where told we would have to wait 20 minutes before we could order. So we left. As we left there was a couple going in the pub, as we drove away we saw that couple was leaving too. I was with my friend from astralia. We went to another pub that was busy and they served us very well.
Maxine Smith . 2024-09-21
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Great food and service from friendly staff who made us feel very welcome. Also great value!
Kath Hughes . 2024-09-20
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New menu launch 🤩 what a treat to join the luzbourough team of their new menu tasting. Their some amazing new dishes to try! Thankyou for the invite and will see you soon
Gareth Griffiths . 2024-09-17
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We had a waitress called Dawn. She was very sweet and so helpful. Geat service.
Kay Childs . 2024-09-16
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Great experience when visiting as a group, staff where accommodating of both seating arrangements and dietary requirements. Food was good and staff where light hearted and fun. Thank you.
Leon Glasspool . 2024-09-15
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We had a lovely family meal and the service was brilliant, very happy staff, and a great atmosphere.
L Glasspool . 2024-09-14
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The staff are welcoming. We ordered the salmon and Hunters Chicken as the meals had been very good on our previous visit. Today very disappointing. Today my salmon was dry and the new potatoes should have been roasted but were not. My husbands meal was tough. We feel the meals had been reheated,
Ben and MA Cowdrey . 2024-09-13
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This restaurant has become our favourite,we visited today,landlady is lovely as are her staff.We have had some really lovely meals in there.There is a really nice closed in garden with play area for children,there is also another area seperate from the restaurant which is dog friendly.Highly reccomend this place.
Theresa May . 2024-09-07
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Had steak pie the other night,it went straight through me. The mash wasnt real more like smash. Wouldnt recomend
Leah Baldacchino . 2024-08-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3424 Opinions
Three families met here for an xmas lunch, lovely decor and great service and food was good and great value. Just 400m off the a303 was perfect for us, highly recommend.
2189 Opinions
Received a £100 fine for smoking in the room. I did not smoke in the room, all I did was be responsible and after smoking outside throw the butt in the bin in the room. Contacted hotel told the manager would ring back, they did not so had to drive back to the hotel to speak to them. So now it has to go via formal complaint and CCTV footage. What a waste of time. Just an update 6th Dec 2024, I have been refunded as it was 'our administrative error' but instead now accused of aggressive behaviour and banned from the pub (no mention I was staying at the hotel) so very confused.
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Scary hygiene rating. To get one out 5 makes me feel ill since eating there. Haven’t got anything else to add just filling characters now.
918 Opinions
Very efficient accurate service. Hot well cooked food and fairly quiet for the time of year. I’d definitely go again.