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3.7

Based on 2.775 opinions finded in 3 websites

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Nº 256 in 354 in Test Valley

Nº 73 of 89 British in Test Valley

CUSTOMERS TALK ABOUT DISHES WITH..cookedcheesemeatporkvegetablessaladsteakpiepotatoeslambpaychickenfishcoffeecreamoldroast

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We had 2 lovely servers, Lucy and Paige whilst out for dinner with friends. They were apologetic if anything took slightly longer than expected but they were very friendly and checked in with us through the meal. Very happy with the service. Food was tasty, portion sizes differed between meals but overall a good experience.

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Sian Louise O . 2025-02-05

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Amazing experience! We dined for the first time at this pub! I had a rump which was cooked to perfection and my partner had a cheese and bacon burger which was presented and tasted amazing! We both then decided to have puddings to finished which were served promptly after we had ordered! From the moment we stepped in we felt welcomed and every member of staff we came across was lovely! Lucy and cassie ( I believe their names were…) were both lovely and have definitely helped us in deciding to return in the future.

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Brogen N . 2025-02-03

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It’s a lovely place however last night my food was cold and very sparse . The waiting staff were lovely but lots of things were forgotten, The food that came out wasn’t correct. The dessert an Eton mess was £6.99 for a bowl that was considered large which in other restaurants would have been small, for what it was and the quality it was very over priced. A shame as there was 11 of us and the restaurant wasn’t busy at all as our booking was for 4pm

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Janita N . 2025-02-01

MORE AT TripAdvisor

Lovely meal with friendly staff. Perfect xx

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Linda Floyd . 2025-01-24

MORE AT Google

We booked a table for five people. Three of us had steak which was cooked perfectly. The desserts were delicious!! Lucy looked after us very well. Nothing was too much trouble!! The service was fantastic!

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Angela Pearson . 2025-01-24

MORE AT Google

Stopped in for our annual family treat. Great food a complied by great staff where nothing was a bother. Will be returning again soon

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John marston . 2025-01-23

MORE AT TripAdvisor

Friendly and helpful staff. It was not busy so not sure about atmosphere, lovely old fashion pub interior. Food - I made the mistake of ordering macaroni cheese which resembled a toddler size portion made up of "packet" mac and cheese. The "salad" was a handful of rocket. We were amazed that anyone could serve that as an adult meal and thought it was ok. As I ordered it after disliking another meal I did not want to complain again (and nobody asked if the food was ok) but I feel compelled to mention this in the hope that nobody else would be inflicted unknowingly with this awful meal.. The sticky toffee puds would fill you up more lol.

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Roe C . 2025-01-23

MORE AT Google

Good service, nice food, unfortunately no Abbot available.

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John Watt . 2025-01-19

MORE AT Google

Lucy our waitress was fantastic!

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Samantha Coles . 2025-01-10

MORE AT Google

Lovely atmosphere, good food well presented would definitely go again.staffreally friendly and helpful. Very clean.

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Glennes D . 2025-01-07

MORE AT TripAdvisor

The Abbot ale is never available, we usually meet here over Christmas and I've never been able to enjoy a pint of Abbot ale. This year the words 'maybe we should try somewhere else next year' were mentioned which didn't happen last year but that maybe due to trying the Sunday roast menu which was a bit of a let down. Dry meat (turkey especially), no red on the beef (as described in the menu), raw veg practically and really quite cold. Yorkshire's hadn't risen. One simple child's meal was not delivered to the table for a very long time which really affected the event.

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Steven Delve . 2025-01-01

MORE AT Google

Cassie and Henry are amazing they made our whole experience top notch. The signature burger aswell, top class. Thanks Luzborough

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Hayden Weedall . 2024-12-31

MORE AT Google

The food here is good I was very happy and so was my husband. The hunters chicken is brilliant. But a special thank you has to go to cassie and Henry they were great.

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Evie Johnstone . 2024-12-31

MORE AT Google

9 of us came on New Year’s Eve, amazing service from Poppy and food was great, definitely will be back in the new year

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Poppy X . 2024-12-31

MORE AT Google

Luzborough is still an ok pub but service can be hit and miss. Standard Greene King food but some good beers

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Kev White . 2024-12-31

MORE AT Google

Amazing food! Cassie served us and she was so attentive and couldn't do enough for us! We will be back!

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Charlotte Savory . 2024-12-31

MORE AT Google

Went to the Luzburough a few weeks ago and enjoyed a lovely meal with my family. The food was great, excellent service and friendly, welcoming staff. Definitely gone up hill since new management. Will be visiting again.

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Kirsty Russell . 2024-12-30

MORE AT Google

Had a great time at the luzborough, food was good and the waitress Cassie was very polite and helpful. Would go again.

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Ben Monckton . 2024-12-30

MORE AT Google

✨ Just had an amazing dinner at #LuzboroughHouse! 🍽️ Shoutout to our waitress Cassie for her stellar service and warm smile. Highly recommend! 🌟 #Romsey #GreatService #DiningOut

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Nick Jameson . 2024-12-30

MORE AT Google

had food here the other night, was a great time with great food and Cassies service was on point.

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Adam Stokes . 2024-12-30

MORE AT Google

The food does not improve here. Pretty awful. Small portions, not fresh. The Mac Cheese tasted and looked like it was out of a tin. The sweet was tiny. A couple of choices missing off the limited menu. The only redeeming feature was the pleasant staff. We visited at Twixtmas and the outside was not welcoming. No Christmas lights etc. In fact, we thought the pub was shut! The Luzborough needs an overhaul by the owners.

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Edwina Smart (Sweetpea) . 2024-12-29

MORE AT Google

great food and beer. our waitress, maya was polite and kind would reccomend

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Rory “Rorzza” Tidmus . 2024-12-29

MORE AT Google

I recently had the pleasure of visiting The Luzborough, and it was an experience charm and delight. The exemplary service provided by Charlie ensured our visit was one of sophistication. His superb knowledge of the menu and impeccable recommendations, especially of the steak, displayed the epitome of hospitality. The Luzborough is an excellent traditional English pub. Bravo to Charlie, and I shall eagerly anticipate my next visit.

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Stephen Wise . 2024-12-28

MORE AT Google

Had a lovely meal at this pub last week. My server Charlie was very friendly and helpful.

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Richard Handel . 2024-12-28

MORE AT Google

I'm not a big fan of the Luzborough House any more but met some friends for drinks before Christmas and was served by a really nice guy called Charlie. He really made us feel welcome and went the extra mile with his service.

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Fork Handle Revival . 2024-12-28

MORE AT Google

The service offered by Maya Rostom was exceptional. She is extremely charming, charismatic and truly goes the extra mile to ensure customer satisfaction.

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Lyla Koch . 2024-12-28

MORE AT Google

My husband and I went in for lunch yesterday and had fantastic food and service, Cassie was very polite and attentive, a lovely lady. Highly recommend the Beef and Ale pie".

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Audra Savory . 2024-12-28

MORE AT Google

Quite a good experience. The food was nice. The building is very nice and old, it looks really cool! The toilets were very nice and clean. Overall, I recommend it.

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Jody . 2024-12-26

MORE AT Google

Christmas Day made perfect by the food and very fast service and all the wonderful staff at the Luzborough will be definitely booking next year thank you so very much. Specially poppie and Dawn. Happy new year….

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christopher richardson . 2024-12-25

MORE AT Google

was served by maya and she was excellent a lovely girl and made my experience of the restaurant better

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lorraine dsouza . 2024-12-24

MORE AT Google

Got drinks and was Served by Cassie, she was a really polite lady and very helpful.

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Robb . 2024-12-24

MORE AT Google

Such wonderful service! Felt so warm and welcome great food! Everyone was so friendly. Our server cassie was so helpful and polite. Will definetly be coming back

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Stacey Purvis . 2024-12-24

MORE AT Google

Popped in the Luzborough after having a long day out dropping off stuff in prep for the Christmas period, and the experience was fantastic, the atmosphere was lively but you could still hear what the other person was saying and cassie was very helpful when it came to avoiding food that could cause an allergic reaction, alternative choices, she was very attentive to our needs and couldn't fault her at all. When we got the food it was hot and absolutely delicious, compliments to the chef and the staff at this place! Definitely will be coming again

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Tom Hope . 2024-12-24

MORE AT Google

Great food and atmosphere and has great service from Charlie, great value for money 😁

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Jack Drodge . 2024-12-23

MORE AT Google

Me and my husband recently attended the Luzbrough for an anniversary dinner and it was a wonderful experience. Absolutely delicious food with quick, friendly service from Maya. We will be back for our 50th wedding anniversary!😂🥂

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Lucy F . 2024-12-23

MORE AT Google

The waitress Maya was very friendly and bubbly !! The food was delicious and the service was excellent:)

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Mia Burton . 2024-12-23

MORE AT Google

Wonderful place, came here first with some friends then came with family and they loved it. Maya was super helpful that night, amazing customer service!

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Danniella Barcega . 2024-12-23

MORE AT Google

I live right near this pub and it is my favorite and it has my favorite beer so that helps. Also burger is banging. The girl behind the bar called maya was also great.

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Jack Morton . 2024-12-22

MORE AT Google

Had a lovely meal with friendly staff and great atmosphere. Our waitress Maya made us feel very welcome and was extremely kind. I have recommended to others and will be coming back!

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Ellen Hall . 2024-12-22

MORE AT Google

my server Charlie was very helpful and good at taking my order within a timely manner.

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zee “zeenomorph” nomorph . 2024-12-22

MORE AT Google

Lovely food, great atmosphere, and Maya was super friendly!

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Charlie Smith . 2024-12-22

MORE AT Google

Great local pub with great food, Charlie who served us was a very helpful and cheerful chap that looked us very well, we will be back again soon.

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simon perkis . 2024-12-22

MORE AT Google

Good food, good vibes, and Maya's service was great!

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YEET KUJO . 2024-12-22

MORE AT Google

had a really positive experience, food was super good but was also at a reasonable price especially Charlie was great as our server too-so friendly

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hannah bond . 2024-12-22

MORE AT Google

I had a fantastic experience at this pub! The atmosphere was great, and Maya, our server, made it even better. She was friendly, attentive, and really made us feel welcome. Great service and a fun time overall—definitely recommend!

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Jack Daniels . 2024-12-22

MORE AT Google

I had an amazing experience, thanks to the exceptional service provided by one of their staff members. Maya was friendly, welcoming, and went above and beyond to make sure we had everything we needed. Will definitely be coming back xx

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Habiba . 2024-12-22

MORE AT Google

Maya served me and my family, brilliant food and she took care of us this evening. Thanks again to Maya

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harry houghton . 2024-12-22

MORE AT Google

Maya was my server and she was very good and done her job very well.

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Olly Langley . 2024-12-22

MORE AT Google

Food was lovely and reasonably priced. We had Maya as our server and she was incredibly helpful and polite, offering us great suggestions on the menu and ensuring we had a perfect experience. Can’t wait to come back!!

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Sophie Dovey . 2024-12-22

MORE AT Google

Great experience. Maya served my family, customer service was great and food was impeccable. Going to recommend this place to my friends!

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Kashaf Ali . 2024-12-22

MORE AT Google

Maya was amazing and really made my experience great!

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Tia Pardesi . 2024-12-22

MORE AT Google

Great meal Gareth made us feel welcome

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James Newgate . 2024-12-17

MORE AT Google

What a lovely evening we had the staff couldn’t do enough for us. Gareth was very welcoming and made sure we were enjoying our evening even manage to up sell us a bottle of wine. We will definitely me good grate food lovely pub and amazing staff x

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Claire B . 2024-12-16

MORE AT TripAdvisor

Great food tasty Sunday dinner, value for money, lovely pub atmosphere was great, look forward to visiting again soon with family

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Venture32718331040 . 2024-12-15

MORE AT TripAdvisor

Delicious lunch, with attentive service and lovely food, we will certainly be coming back whilst the festive fayre menu is on!

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andy1998! . 2024-12-15

MORE AT TripAdvisor

Me and my partner went for lunch to Luzborough. We have been seated quickly. The personel were very polite and kind. The food was delicious. I definitely recommend this restaurant.

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Zsu L . 2024-12-15

MORE AT TripAdvisor

Really nice atmosphere in the pub. Had a really good roast that the whole family enjoyed and service was quick and friendly. Our waiter Poppy was great and very attentive! would recommend

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Joe . 2024-12-15

MORE AT TripAdvisor

Under £2 brownie was unreal and that poppy waitress what a gem!

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iona macintosh . 2024-12-15

MORE AT Google

Had the loveliest vegan roast for dinner here the other night. Our waitress was poppy, she was absolutely a treat! Very quick service and super lovely! The food was incredible, overall such a great pub!

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Grace Packham . 2024-12-15

MORE AT Google

Great food, great staff, delicious roast with vegan roast available.

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Poppy Packham . 2024-12-15

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Deeply disappointed with the whole experience and we felt the management was poor

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Robert Bowditch . 2024-12-15

MORE AT Google

Greenking quality at its finest. Underdone chips and oil thrown over what can only be described as cheap pub grub making it not the best place to eat. This place was fantastic but having gone so close to Christmas I expected it to be rammed. It wasn’t even half full. Staff were really good. Food was terrible.

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J Shaladan . 2024-12-15

MORE AT Google

Casey was our server and was amazing

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Grace Bailey . 2024-12-14

MORE AT Google

Short of staff resulted in below par service, cold food. Not very nice

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Kenneth Scase . 2024-12-11

MORE AT Google

Quality of food did not reflect the price. Very expensive meal for poor food

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Louise Fielder . 2024-12-09

MORE AT Google

henry was the most amazing and friendly server i’ve ever had. Amazing food, great atmosphere. made the whole dinning experience 10/10.

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Sophia Burkinshaw . 2024-12-06

MORE AT Google

Service was fantastic, food and drink amazing (I was recommended a cocktail, I had two of them in the end!). Cassie did a brilliant job, we had such a lovely meet up with friends.

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Sini Bryant . 2024-12-06

MORE AT Google

Amazing food and amazing f staff the waitress cassie was amazing thank you.

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Charlotte De La Torre . 2024-12-06

MORE AT Google

Absolutely amazing as always. Food was delicious and served warm. Cassie has been an amazing host. Thank you for a lovely evening. Can't wait to be back again

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Nesha Victoria . 2024-12-06

MORE AT Google

Had our Christmas meal here, food was delicious and the service was great :)

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Alexandra Jackson . 2024-12-03

MORE AT Google

Really nice Christmas meal here, great vegan and veggie options. Friendly staff and good service

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Phoebe Nelson . 2024-12-03

MORE AT Google

Haven’t been to the Luzborough in years and was pleasantly surprised by the standard. Has improved massively since last visit. Received a warm welcome and were asked how soon we would like our food brought out. (We had preordered for the Festive menu). The food was extremely good, and service was outstanding. Already planning to go back for my birthday.

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Holly Cutler . 2024-12-02

MORE AT Google

Fantastic staff, helpful and happy and food amazing... cassie was brilliant

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John Cross . 2024-12-02

MORE AT Google

Henry was a wonderful server for our meal tonight, despite us being a group with some fussy eaters he was super helpful and went out of his way to ensure we all got what we needed. Thankyou Henry for a fab evening!

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alison collins . 2024-12-02

MORE AT Google

Wonderful food, fantastic service by Mia

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Tina Roberts . 2024-12-01

MORE AT Google

Maya was very helpful and attentive. Lovely food served in good time. We will return!

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Baby Squids Southampton . 2024-12-01

MORE AT Google

Rude server. So bad we had to ask that he didn't return to our table. Ollie the manager was lovely though, he stepped in. Good was really nice. Shame this one member of staff ruined our evening, we were a large group and spent a large amount of money so this was very disappointing

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Laura Stankard . 2024-11-25

MORE AT Google

I will definitely be coming back and no it’s not because the waiters are attractive 🤣. Tonight, my three friends and I had the pleasure of dining at this establishment - The food was phenomenal! The portion sizes were splendid! The overall atmosphere and vibes of the pub were great - especially with the great music to add to it! But what tops it off for me and my experience was the fantastic customer service! Both Henry and Oli were extremely attentive and kept checking if we were okay, they were patient with us when we were being a bit peculiar with ordering food and they maintained their professionalism throughout their service, despite our table being rather competitive with our card games 🤣🤣 I really hope that they both get reassurance and verbal praise that their customer service is outstanding - they truly blessed our evening!

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Livvie Hope . 2024-11-24

MORE AT Google

Average. A group of us went for lunch today. order was messed up we all ordered together two meals arrived then waited 20 mins for the other 9, so we all ate at different times. noone came to check on us whilst eating or asked if meal was ok afterwards. Food was average, wont dash back.

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Tina Brumpton . 2024-11-21

MORE AT Google

Popped in for a few drinks after a hard day, nice place

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Steve Kay . 2024-11-19

MORE AT Google

Fantastic staff nice and friendly the food tasted amazing nothing was too much, arrived with a very hungry toddler following walk and the staff didn’t waste anytime getting their food out. Had a really good conversation with the new manager who explained that although he is new to this pub he had years and years of experience in managing and working in a variety of pubs. We will be back for sure.

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shaun burbidge . 2024-11-18

MORE AT Google

Visited today for lunch with my fiancé and dog. Absolutely fantastic atmosphere, Oil in particular was so so helpful. I didnt catch the other member of staffs name but she was also very friendly and helpful. The food was exceptional and very well priced We would happily return here, and I hope all the members of staff here are as amazing as the two who saw us today

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Tim Winslade . 2024-11-06

MORE AT Google

Great place to have a meal and a drink. Gareth, the new manager is fantastic and his has a great team along side him, particularly Ollie and Henry who was very helpful! Would definitely recommend!

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Daniel Canham . 2024-11-05

MORE AT Google

Absolutely awful, wait time of over an hour to be served a child's size portion of frozen anemic roast potatoes that were still hard, counted 6 peas on my partners plate, a tea spoons worth of cauliflower cheese, an inch of parsnip, 10 pence size of stuffing, this is not an over exaggeration. A £2 ready meal would have been better, so embarrassing as we had brought our American friend who was visiting and promised him proper English pub food! Tried to complain but was dismissed by someone claiming to be the manager, who tutted his teeth and said he'd get some more peas sent after serving someone else their drinks as he was busy, later tried to make up some excuse of it being busy, "sorry, but" which doesn't excuse serving frozen potatoes and prison standard food! Utterly gobsmacked that they can pass this off as a Sunday roast and charge over £15. Staff no where to be seen, even the wait to be served at the bar was long with no one behind the bar and someone having to shout into the kitchen to get a staff member, there was only a handful of customers in the place. If Greenking have selected this individual as a manager they must have really scrapped at the barrel. Still we were charged £28 for 3 beers, 1 coke and a j20, which after the ridiculous wait, and no real apology offered or communications throughout our time there, should have been on the house. Avoid at all costs. If you're after this standard of food, I highly recommend buying a bag of value roast potatoes and letting a 3 year old cook your dinner for you. Disgusting food, service and attitude all round.

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gemma clark . 2024-11-04

MORE AT Google

Fraser and Mia served is beautifully! Fantastic food and a great price! Thank you so much

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Tamar Holley . 2024-11-02

MORE AT Google

Good food and great service from Poppy. The roast was huge and the indulgent burger was fantastic. A second visit was equally as pleasant with good pub grub. That said some parts look a little tired so a light refurb in places would work well.

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Kevin McCarthy . 2024-11-01

MORE AT Google

Another delicious meal (Katsu curry 😋), friendly service and cosy atmosphere. This pub continues to be our favourite for food.

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Flemming Bermann . 2024-11-01

MORE AT Google

Good service, nice atmosphere and decent food. Changed my review from a few years ago as food is of a good standard now.

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RingwraithRob . 2024-10-30

MORE AT Google

Rubish service, very slow the barman was more interested in talking to other staff than serving waiting customers

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Paul Packham . 2024-10-28

MORE AT Google

Turned up 15 minutes after they were supposed to open, they saw us waiting outside and ignored us. I tried calling but no answer on main line. Very disappointing Edited: please see the screenshot below which confirms the opening times of 11am not 11:30am as the pubs response states. Just to help with any confusion.

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Jessie Hughes . 2024-10-27

MORE AT Google

Lovely pub, full of atmosphere and really old (grade 2 listed with parts from 16th century) we had perfectly cooked sirloin steaks. Ladies in heels beware, the paving between the car park and entrance has some missing pointing with deep gaps, enough to either wreck your shoes or test your ability to resist gravity if it's dark or you aren't watching where you walk. Lovely pub, masses of parking although no disabled parking bays to be found (although there may be one which is almost faded out so hard to be sure) which is a shame and they could certainly add a couple more as if you are disabled the walk across the car park would be too far for most.

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Dorset Forever . 2024-10-24

MORE AT Google

Had a fantastic meal at The Luzborough, and Maya made the experience even better. She was super friendly and always made sure we had everything we needed, nothing was ever too much trouble for her. The food was amazing—everything was fresh and full of flavour. The service really stood out, and we felt really well looked after. Highly recommended!

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Ritchie Clarke . 2024-10-19

MORE AT Google

Lovely place and great for the kids. The wait staff were nice and the food was great.

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Matthew Dyson . 2024-10-18

MORE AT Google

Went there on Sunday for lunch. Party of 4, My husband had the Turkey roast dinner, the Turkey was slimy and it promptly reappear later. The macaroni cheese was not properly cooked so it was congealed together, a tin version would have been better. (Not that I'd eat a tin version - disgusting) The latte coffee that was served was really lukewarm almost cold. The service also was not good, very slow. WILL NOT BE GOING BACK AND WOULD NOT RECOMMEND

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Denise Bennett . 2024-10-16

MORE AT Google

Came in last Friday for lunch. Great service, wonderful food cooked by chef Enda. Definitely will be coming back.Great time by all.

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Vanessa . 2024-10-12

MORE AT TripAdvisor

Went last Wednesday with family the food was brilliant, really would recommend, we all enjoyed it and would definitely eat there again! :)

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Sophie J . 2024-10-12

MORE AT TripAdvisor

Had lunch on Wednesday, enjoyed it so much, food was lovely, atmosphere and staff so lovely

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Oliver Fay . 2024-10-12

MORE AT Google

Absolutely lovely place nice an friendly the food was amazing nice and hot and very quick service definitely recommend eating here lovely atmosphere

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Natasha W . 2024-10-12

MORE AT TripAdvisor

Lovely food, great service, gareth and poppy were amazing

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Macey Childs . 2024-10-11

MORE AT Google

Poppy was a wonderful waitress, lovely food and chilled vibe! Glad they had the radiators on!

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Leanne Martin . 2024-10-11

MORE AT Google

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