Luzborough House in Test Valley

Slow in receiving food, problem in kitchen.

Charlie our waiter was lovely and the food was very good

Basic but staff are very efficient. First visit to this place Car parking was easy Will revist if in the area. Surprised how quite it was

The wait staff were good, and the service was quick. The food sadly was a little lacking. Halloumi fries were brilliant, but the potatoes and stuffing with the roast were sub-par. Everything else was ok, though.

Booked a table for 7 people for evening meal , shown to our table , waitress said she would be back to take order , no one came so went to bar to get drinks , eventually someone came to take our order , some bits we ordered were unavailable, after about an hour another waitress asked if we were ready to order desserts ?? We said we are still waiting for our food , she was apologetic, a while later they started bringing food out , if was around an hour half from ordering, by this time one of our party had left , we then cancelled their meal , the food was awful but by this time the younger members of our party were tired and hungry , the hunters chicken came with no bacon and was a really small meal , the steak we ordered was cold and not edible, all in all a terrible experience, the pub wasn’t even busy , we did complain on leaving and the young waitress was apologetic and removed one meal as our family had left and the steak dinner as it was not eaten , we went there on a recommendation but will not be returning terrible experience 😞

I met my friends today for lunch, the food was good but the service was fantastic! There was a lovely lady at the bar who was a perfect host. So thank you!

Lovely oldie world atmosphere. Good food and attentive staff.

Large group celebrating a birthday . Variety of food ordered all looked great , and tasted good as well . Blue light cards used to get discount which really helped . Would go again .

Food was lovely. The service was slow but when they did come they were lovely and helpful

Had a good evening at The Luzborough with two friends. The main server was Louisa. She is so bubbly friendly and attentive.

I would love to say, with the chef taken poorly the night before, on Saturday 5th April the staff were very good. Part of a party of 8 people and a private event going on too. All our food was delicious and the service was excellent from all members of staff. I hope the chef gets better soon. Thank you.

We were a party of 9 celebrating 18th birthday. 4 of us had fish and chips. The fish batter was so over cooked it was inedible the chips not much better. Yes could have sent it back but as we had already waited over 45 minutes for the food to arrive could not be bothered. Did complain and were all given a free desert but would have preferred an edible main course. Service was good. Yes it was very busy but that does not excuse inedible food. We will not be going again.

The food was amazing we had a nice family 5 meal the waitress was great very helpful with the changes we made to our meals, the food was cooked perfectly. I think the Chef was Katrina as my steak was cooked to perfection which is quite often a problem will definitely eat here again

Working in area and went in for lunch had special shepherds pie, service was great thanks Katrina, didn’t wait very long tasted nice,

Disappointed with this pub. No real ale or bitter. Food was not good. Ordered the mixed grill for myself and lamb shank for my wife. Pineapple does not belong on a mixed grill, this was put on top of the steak. The fried egg was overcooked and hard. Would have expected it to come with onion rings and/or mushrooms. The lamb shank was overpriced and dry. Menu said it came with vegetables but only 2 pieces of brocoli.

My meal was supposed to be non gluten containing, the waitress understood this and i ordered from the ngc menu, unfortunately when arrived it had items that were not meant to be on my plate. I told the waitress politely, and I believe all they did was just take the onion rings off the plate but unfortunately that isn't good enough as my food had been contaminated with gluten. I'm coeliac so I was in severe pain after meal. Just to say when people have important dietary requirements it's really important to notj muddle up the meal with items that shouldn't be on the plate. That aside we really do like the venue, staff are very polite and good atmosphere *Also, why apologise, and ask me to email you to discuss further, and then completely ignore my email and not reply!!

Had an excellent lunch, staff were very friendly and attentive. We all had the Greeneking lunch offer and portions were good. Facilities were clean and well maintained, and access good. Will definitely be visiting again.

There is something seriously wrong with the way that the Luzborough is being run currently. It's one of my local pubs and I have been a regular for many years, both for food and a good range of real ales. For the past few weeks however they only have IPA available, with the "promise" of Abbot Ale "coming soon", and no guest ales. I called in today on the off chance and, of course, nothing was worth having, again. I left. I'll not be returning unless this poor situation is resolved.

Lovely food. Staff and manager are friendly. Nice as dogs welcomed Portions are good not to big

great little spot for drinks and a catch up with friends, served on the bar by katrina who was so friendly and lovely and made our experience even better ! so warm and welcoming, me and my friend had a great evening (thanks katrina !)

Paige and dawn looked after a big group of us brilliantly. Thanks for everything!

Not happy rang to make a booking for a table in the conservatory area for 13 people was told I could not ask for a particular area or have a particular time I am am employee of Greene king and found this service rude and unhelpful And when I said I worked for Greene king she said your just a guest to us Very disappointed ☹️

Nice atmosphere, and good food

Beautiful pub food fantastic service brilliant As a fellow Greene king employee I was amazed by the service. Play area for kids and a warm and inviting atmosphere

Enjoyed a lovely Saturday lunch with family. Really friendly staff, great food and a relaxed atmosphere in a beautiful building.

Lovely meal, great service and all round good experience

Gone down hill, used to be such good food and now I wouldn’t even give my dog the food. Adult roasts were same size as kids roast. Manager tried to justify it because the kids meals were free? Food was undercooked, cold and tasted like rubber. Manager and staff rude and service was poor. Would never step foot in there again!

Overpriced and under portioned. The food was tasty, though there were about 10 chips and 2 broccoli florets on my plate with the vegan pie option.

What a gorgeous little hidden gem of a traditional style country pub! Stopped off on the way home. The staff were lovely and friendly, and the food arrived quite quickly too! Nice sized portions and tasted delicious.

Wasn't great...risotto was not cooked properly so rice was still hard. General atmosphere was a bit dull, girl behind the bar moaning at other bar staff about how he poured pint...generally not very professional...keep it away from the customers! Doubt we would return.

Great ambiance! Friendly helpful staff. Great food!!

We took the family for a Sunday lunch and couldn’t fault the staff or food! Dogs are welcome too

Came here for food with my eldest over the weekend. We both thoroughly enjoyed our meals and will be back again, bringing my youngest too. Thanks for a good meal and wonderful service :)

The food has improved so much since my last visit. The halloumi was the best I've ever tried. Credits to the chef on that night Tom.

The staff are friendly and helpful. You can tell they are trying to make it a nice place to eat and drink. Food was good enough without being amazing. Nice place for a pint and a bit of grub.

Pub is convenient but the standard has lowered in the 8 years I have been here. Staff lovely

We had 2 lovely servers, Lucy and Paige whilst out for dinner with friends. They were apologetic if anything took slightly longer than expected but they were very friendly and checked in with us through the meal. Very happy with the service. Food was tasty, portion sizes differed between meals but overall a good experience.

Amazing food and atmosphere. The service was incredible! Thank you so much Lucy and Cassie for making my dads birthday so special 😀 Credit to chef Tom for the fab food, we will be back again

Amazing experience! We dined for the first time at this pub! I had a rump which was cooked to perfection and my partner had a cheese and bacon burger which was presented and tasted amazing! We both then decided to have puddings to finished which were served promptly after we had ordered! From the moment we stepped in we felt welcomed and every member of staff we came across was lovely! Lucy and cassie ( I believe their names were…) were both lovely and have definitely helped us in deciding to return in the future.

It’s a lovely place however last night my food was cold and very sparse . The waiting staff were lovely but lots of things were forgotten, The food that came out wasn’t correct. The dessert an Eton mess was £6.99 for a bowl that was considered large which in other restaurants would have been small, for what it was and the quality it was very over priced. A shame as there was 11 of us and the restaurant wasn’t busy at all as our booking was for 4pm

We visited here for a birthday lunch, there was 10 of us. Most of us had a roast. The vegetables were rock hard and very undercooked but the potatoes, also hard were over cooked. The service was awful. One waiter spilt a drink in my mums lap, didn't even apologise. They took my granddaughters plate away before she finished. My daughter in law had their 8 week old baby in her arms and 3 times the staff passed a plate of hot food over her and the baby. Definitely will not be returning

I visited yesterday had a lovely experience thanks to Lucy and Cassie. Really enjoyed my Scampi and chips and looking forward to coming back again.

Lovely meal with friendly staff. Perfect xx

We booked a table for five people. Three of us had steak which was cooked perfectly. The desserts were delicious!! Lucy looked after us very well. Nothing was too much trouble!! The service was fantastic!

Friendly and helpful staff. It was not busy so not sure about atmosphere, lovely old fashion pub interior. Food - I made the mistake of ordering macaroni cheese which resembled a toddler size portion made up of "packet" mac and cheese. The "salad" was a handful of rocket. We were amazed that anyone could serve that as an adult meal and thought it was ok. As I ordered it after disliking another meal I did not want to complain again (and nobody asked if the food was ok) but I feel compelled to mention this in the hope that nobody else would be inflicted unknowingly with this awful meal.. The sticky toffee puds would fill you up more lol.

Stopped in for our annual family treat. Great food a complied by great staff where nothing was a bother. Will be returning again soon

Good service, nice food, unfortunately no Abbot available.

Lucy our waitress was fantastic!

Lovely atmosphere, good food well presented would definitely go again.staffreally friendly and helpful. Very clean.

The Abbot ale is never available, we usually meet here over Christmas and I've never been able to enjoy a pint of Abbot ale. This year the words 'maybe we should try somewhere else next year' were mentioned which didn't happen last year but that maybe due to trying the Sunday roast menu which was a bit of a let down. Dry meat (turkey especially), no red on the beef (as described in the menu), raw veg practically and really quite cold. Yorkshire's hadn't risen. One simple child's meal was not delivered to the table for a very long time which really affected the event.

The food here is good I was very happy and so was my husband. The hunters chicken is brilliant. But a special thank you has to go to cassie and Henry they were great.

Cassie and Henry are amazing they made our whole experience top notch. The signature burger aswell, top class. Thanks Luzborough

Amazing food! Cassie served us and she was so attentive and couldn't do enough for us! We will be back!

9 of us came on New Year’s Eve, amazing service from Poppy and food was great, definitely will be back in the new year

Luzborough is still an ok pub but service can be hit and miss. Standard Greene King food but some good beers

had food here the other night, was a great time with great food and Cassies service was on point.

Went to the Luzburough a few weeks ago and enjoyed a lovely meal with my family. The food was great, excellent service and friendly, welcoming staff. Definitely gone up hill since new management. Will be visiting again.

Had a great time at the luzborough, food was good and the waitress Cassie was very polite and helpful. Would go again.

✨ Just had an amazing dinner at #LuzboroughHouse! 🍽️ Shoutout to our waitress Cassie for her stellar service and warm smile. Highly recommend! 🌟 #Romsey #GreatService #DiningOut

great food and beer. our waitress, maya was polite and kind would reccomend

The food does not improve here. Pretty awful. Small portions, not fresh. The Mac Cheese tasted and looked like it was out of a tin. The sweet was tiny. A couple of choices missing off the limited menu. The only redeeming feature was the pleasant staff. We visited at Twixtmas and the outside was not welcoming. No Christmas lights etc. In fact, we thought the pub was shut! The Luzborough needs an overhaul by the owners.

Had a lovely meal at this pub last week. My server Charlie was very friendly and helpful.

I'm not a big fan of the Luzborough House any more but met some friends for drinks before Christmas and was served by a really nice guy called Charlie. He really made us feel welcome and went the extra mile with his service.

The service offered by Maya Rostom was exceptional. She is extremely charming, charismatic and truly goes the extra mile to ensure customer satisfaction.

I recently had the pleasure of visiting The Luzborough, and it was an experience charm and delight. The exemplary service provided by Charlie ensured our visit was one of sophistication. His superb knowledge of the menu and impeccable recommendations, especially of the steak, displayed the epitome of hospitality. The Luzborough is an excellent traditional English pub. Bravo to Charlie, and I shall eagerly anticipate my next visit.

My husband and I went in for lunch yesterday and had fantastic food and service, Cassie was very polite and attentive, a lovely lady. Highly recommend the Beef and Ale pie".

Quite a good experience. The food was nice. The building is very nice and old, it looks really cool! The toilets were very nice and clean. Overall, I recommend it.

Christmas Day made perfect by the food and very fast service and all the wonderful staff at the Luzborough will be definitely booking next year thank you so very much. Specially poppie and Dawn. Happy new year….

Got drinks and was Served by Cassie, she was a really polite lady and very helpful.

Such wonderful service! Felt so warm and welcome great food! Everyone was so friendly. Our server cassie was so helpful and polite. Will definetly be coming back

was served by maya and she was excellent a lovely girl and made my experience of the restaurant better

Popped in the Luzborough after having a long day out dropping off stuff in prep for the Christmas period, and the experience was fantastic, the atmosphere was lively but you could still hear what the other person was saying and cassie was very helpful when it came to avoiding food that could cause an allergic reaction, alternative choices, she was very attentive to our needs and couldn't fault her at all. When we got the food it was hot and absolutely delicious, compliments to the chef and the staff at this place! Definitely will be coming again

Wonderful place, came here first with some friends then came with family and they loved it. Maya was super helpful that night, amazing customer service!

Great food and atmosphere and has great service from Charlie, great value for money 😁

Me and my husband recently attended the Luzbrough for an anniversary dinner and it was a wonderful experience. Absolutely delicious food with quick, friendly service from Maya. We will be back for our 50th wedding anniversary!😂🥂

The waitress Maya was very friendly and bubbly !! The food was delicious and the service was excellent:)

Had a lovely meal with friendly staff and great atmosphere. Our waitress Maya made us feel very welcome and was extremely kind. I have recommended to others and will be coming back!

Maya was amazing and really made my experience great!

Great experience. Maya served my family, customer service was great and food was impeccable. Going to recommend this place to my friends!

Food was lovely and reasonably priced. We had Maya as our server and she was incredibly helpful and polite, offering us great suggestions on the menu and ensuring we had a perfect experience. Can’t wait to come back!!

Maya was my server and she was very good and done her job very well.

I live right near this pub and it is my favorite and it has my favorite beer so that helps. Also burger is banging. The girl behind the bar called maya was also great.

Maya served me and my family, brilliant food and she took care of us this evening. Thanks again to Maya

I had an amazing experience, thanks to the exceptional service provided by one of their staff members. Maya was friendly, welcoming, and went above and beyond to make sure we had everything we needed. Will definitely be coming back xx

I had a fantastic experience at this pub! The atmosphere was great, and Maya, our server, made it even better. She was friendly, attentive, and really made us feel welcome. Great service and a fun time overall—definitely recommend!

had a really positive experience, food was super good but was also at a reasonable price especially Charlie was great as our server too-so friendly

Good food, good vibes, and Maya's service was great!

Great local pub with great food, Charlie who served us was a very helpful and cheerful chap that looked us very well, we will be back again soon.

Lovely food, great atmosphere, and Maya was super friendly!

my server Charlie was very helpful and good at taking my order within a timely manner.

Great meal Gareth made us feel welcome

What a lovely evening we had the staff couldn’t do enough for us. Gareth was very welcoming and made sure we were enjoying our evening even manage to up sell us a bottle of wine. We will definitely me good grate food lovely pub and amazing staff x

Had the loveliest vegan roast for dinner here the other night. Our waitress was poppy, she was absolutely a treat! Very quick service and super lovely! The food was incredible, overall such a great pub!

Great food, great staff, delicious roast with vegan roast available.

Deeply disappointed with the whole experience and we felt the management was poor

Greenking quality at its finest. Underdone chips and oil thrown over what can only be described as cheap pub grub making it not the best place to eat. This place was fantastic but having gone so close to Christmas I expected it to be rammed. It wasn’t even half full. Staff were really good. Food was terrible.

Really nice atmosphere in the pub. Had a really good roast that the whole family enjoyed and service was quick and friendly. Our waiter Poppy was great and very attentive! would recommend

Me and my partner went for lunch to Luzborough. We have been seated quickly. The personel were very polite and kind. The food was delicious. I definitely recommend this restaurant.

Delicious lunch, with attentive service and lovely food, we will certainly be coming back whilst the festive fayre menu is on!

Under £2 brownie was unreal and that poppy waitress what a gem!