The best restaurants in Staines Spelthorne South East

The food was very nice, but instead of the lamb chilli masala, another chicken dish was delivered

A great place for families and friends to share a meal, no complaints on the food side, friendly service and great for kids. This was my second visit while meeting friends with young children. Great to stop off after a day at Chessington or passing by. Update came back again with a group of kiddos all around 2 another great experience.

Want to costa today ordered a flat white absolutely disgusting it was like water so I told the lady can I have a cortado instead. The coffee looked nothing like a cortado it was water very wet bitter coffee real nasty. I said can I get a refund as I did not even touch the coffee she said no. I will speak to the manager about this. The shop is gone very down hill . Like all the shops .

IF THERE IS 0 rating THIS WILL BE!!! Been to Costa at Elmsleigh shopping centre just now 1pm , thursday, 13th of February 2025! A huge woman staff cleaning their oven saw me at the counter straight away turned her back and remove the gloves she was wearing and threw it at the sink (obviously angry to serve) she then turned around to serve me, and you could feel the tension and her facial expression. I ask for a small hot oat milk. SHE WAS ANGRY AND RUDE , SHE RAISED HER EYEBROWS and looked at me up and down, saying “you want milk, hot or cold!?” I said I would like a small Hot Oat milk… without me finishing this, she angrily said OAT MILK HOT OR COLD!!?!?!? I was so humiliated and walked away! If you are not ready to come to work or have personal issues in life,go and resign! Do not put other company’s reputation down just because you do not want to work or serve people. Costa management you should watch and listen at your cctvs how your staff treat customers at the counter. This is unacceptable behavior!!!!

lovey pizza everyone enjoyed it

Food not fresh. Disrespectful place does not have the courtesy to provide clean fresh food, shame on you.

Great service from Anuj, food really good at really good value. Was also able to use a 25% discount on food. Thank you Anuj

Excellent service today by josh Ashley and marj. Food was of high quality and arrived to the table promptly. Was given helpful info when sat down at the table. Would recommend taking children as plenty to choose from and staff was very friendly with my child

Really kind helpful staff. The food arrived quickly and was well prepared with good quality ingredients. After this would not consider anywhere else if we're ever in Staines again.

Our Experience on Valentine’s day was awful. We had an absolutely dreadful experience at Zizi Staines. We arrive at the time I booked - 7:15, the lady at the host desk goes ‘sorry we’ve got to wait for people to leave before we can seat you, i know you booked but we had loads of walk ins’ we wait for about 15 minutes, she comes back over and goes ‘the only table i’ve got is a table cramped over there’, that was pushed against a wall, my girlfriend was pushed up against the back of another girl and I was pushed right up against a wall. Immediately off to a bad start. This table was number 203 - avoid at all costs! Then we order drinks - they bring the wrong ones (the ones they gave us were more expensive so we took it and she didn’t change it on the till so that was plus), We were expecting the Zero Alcohol Passionfruit Sparkler and Non-Alcoholic Morello Cherry beverage, what arrived was a Passionfruit Martini and Morello Cherry - luckily, we are able to drink alcohol and took the drinks at no additional costs - however this is alarming for those who do not drink alcohol and cannot for religious or allergen reasons. Then we waited for 1h15 mins for our starters to come - which were wrong entirely and undercooked. We were unable to order the ‘Mozzarella Garlic Bread, and informed it was out of stock, on Valentine’s day, at 19:30, to be out of stock of a dish that is the base of many other dishes - it seemed like a cop out to us. It’s simple, surely management would have predicted an influx of custom, more produce should have been ordered. So after this, we opted for the ‘Garlic Bombe’ - one with chorizo, one with mozzarella, and no onions on both, yet what arrived was two garlic bombe’s neither had chorizo, and both with a lot of onion. We were reluctant to send this back due to the wait we had already endured- however for those with allergens, this is utterly concerning. The mains arrived about 25 minutes later. My pizza wasn’t remotely cooked, it was stone cold on the crust and the cheese was barely melted. I must say - my ‘Crispy Prosciutto Carbonara’ was lovely - however the dish also, was lukewarm at best. We ended up taking desserts to go (it was a set menu - £27 each for three courses) and leaving as soon as we could. Absolutely awful! My thanks must go to our lovely waitress, unfortunately I didn’t get her name, she was a blonde lady. She was very attentive and it was clear she was getting a lot of backlash from many customers, for her colleagues errors. As a student, who works in hospitality I must issue my sincere gratitude to this server, she refused to make us pay service charge, unfortunately we didn’t have any cash on hand but I would of loved to of been able to tip her personally. I simply refuse to pay service charge for it to be split between the other colleagues who were at best - mediocre and uncaring of their customers. I would not recommend a visit to this restaurant, pop around the corner and head to Prezzo instead - some serious management changes needed at Zizi Staines or at least training.

Best Ondian meal I've had in a long while. Tender meat and although spicy was full of flavour. I would certainly recommend and would definitely return.

This is the worst Indian restaurant I have ever been to. We were seated for about 20 minutes before we were offended a drink. The white wine wine eventually arrived in a tumbler with ice. We asked for this to be changed to a wine glass. We ordered the food and waited over two hours for the main meal to arrive. The manager explained that they cook all meals from scratch and that it takes time to prepare. When imy food arrived it was cold, I asked for it to be heated which they did, I then noticed that the masala has no taste and appeared to be very watery. As we had waited such a long time we decided to eat it. Before I had finished my meal the waitress started to take my meal away without being asked. She had very little English and we found it difficult to communicate with her. The toilet hygiene was below standard and female toilets were closed. When the bill arrived we were shocked at the price and that 12.5 % service charge has been added and that it was not optional. I will certainly not be going back, please do not waste your money.

Ashton gave us the best customer service when we needed help using a voucher which wasn’t working. He was so helpful and super friendly. Turned our evening around!

Grubby tables and constant inane chatter didn’t make for the most relaxing experience. Had a chai latte and a ham & cheese toastie for lunch—standard fare, but not the best Costa for a moment of downtime.

Lovely little Caffe, great fresh food. Best coffee in town ,The staff are very friendly and helpful.