Based on 360 opinions finded in 1 websites
Based on 360 opinions finded in 1 websites
NΒΊ 73 in 238 in Spelthorne
Opinions
Caffe is amazing , hot it is real caffe ππππ Really they know haw to do true and real hot caffe I visit a lot of cafes, Costa in Surrey but only here they know how to make coffee, and it is really wonderful Camberley and Staines is amazing costa !! Thank you for all staff βΊοΈπππ Camberley and Staines in shopping centre It is really difficult find nice caffe for make real caffe hot and taste but in Staines in shopping centre is amazing Star π π π π ππππππ
Monika * . 2024-07-03
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I ordered an iced Americano and a cookie through Uber Eats, but the cookie was missing. I contacted Uber Eats, but ultimately did not receive a refund. The ice was all melted in the coffee. It's really bad.
κΉμλ¦Ό . 2024-07-02
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Itβs two fatty ladies . They are very rude . I told to warm the croasant because I like to eat warm. Both of them was verbally rude and telling people donβt know how to eat, too much work.!!!! And all. You need to change these or suggest them to talk nice with people. Because both of them are making that costa reputation down.thanks
Rajveer Singh . 2024-04-29
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Baristas were super rude. Iβve been here so many times before but never again.
Melisa . 2024-03-09
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Delightful ambience at this Costa Coffee .Nice comfortable funcy seats, overlooking the Staines shopping center.Staff was helpful & friendly.Keep up the good work ππ―ππ€©
Valentina Velinovska . 2024-01-13
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Customer service is terrible, the baristas are so rude, asked for an iced coffee they said they just said they didnβt have it, asked for another iced drink and they shouted at us that they donβt have any iced drinks, why didn't they explain to us in the first place they have no iced drinks or even a sign somewhere saying no iced drinks instead of shouting at us like its our fault. Not the first time having a bad experience in that place
Bethany Crocker . 2023-12-27
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Good coffee and a welcomed stop
antony brown . 2023-12-04
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Very friendly staff and great coffee
Sian Talbot . 2023-11-29
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Clean Porridge and coffee good My sister said her chocolate cake stale but too tired to complain Clean tables
Colette Connors . 2023-10-25
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Staff helpful, had everything we wanted
Elaine Macalister . 2023-08-08
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Stopped by for some coffee here while I was visiting Staines. This place is located inside a shopping complex up on the first floor so it is quite peaceful and quiet. The service is excellent and the coffee great as always.
Apoorv Padhye . 2023-07-05
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A very place to sit, have a coffee and relax. Staff are very friendly and shop has options to choose from snacks.
Hemanth Kumar . 2023-06-23
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Food and beverages are mwah! Service a bit slow.
Cristina Bautista . 2023-06-19
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great place for a coffee, great staff.
Stephen Courtney . 2023-06-18
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Even though a tad expensive, products are good. Service can be slow at times
Malcolm Grant . 2023-06-13
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Great service and drink was enjoyable as usual π
Daniel Dixon . 2023-05-13
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Shop opened 08:34 not as shown on opening time 8:30 , seven people waiting outside the door . Two ladies working , both speaking Polish amongst themselves, both unhappy no costumer service no smile no nothing , Iβm even suprised I got thank you for payment . If staff working there read this - please change your job if this oneβs making you unhappy!
Laura Keizare . 2023-05-13
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Very nice place to have a cup of morning coffee.
RΕ«ta Ε altienΔ . 2023-04-15
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A better version of your regular Costa coffee very nice view of the people walking below in the shopping centre and genraly a nice place to have a coffee βοΈ or something to eat Recommend π
Oscar G (OG Mapper) . 2023-03-05
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Not much fresh food available at 2 o'clock on Saturday. Very busy. Most too. Staff were working hard to get the queue down at counter I think.
Carole Longman . 2023-02-05
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Can always rely on a hot snack and coffee in comfortable surroundings
Jean Liberty . 2023-01-20
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Busy little place. friendly staff and child friendly as well. Escalator takes you up to the area. On site toilets (usually)
John Weathers . 2023-01-10
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Lovely coffee and very helpful staff.
garry treadwell . 2023-01-07
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Another of the many coffee shop franchises. One of the better options.
Brent Maytham . 2022-12-30
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Delightful coffee in a friendly spacious environment
Kobi Johnston . 2022-11-30
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Great little coffee shop at the end of a shopping trip
Colin Oaten . 2022-11-08
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This was a very nice place pre pandemic. The staff now don't give a hoot about service, this I fear is due to shortage of staff, leaving the others to fill the spots. Dirty tables left strewn with crockery. Queue was quite long with two people in front of me informing me that she didn't like the place as the service was dreadful. I was only there to buy a thank you card for someone
Patrick Fullerton . 2022-10-18
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Fast service and friendly staff
Elle Mullins . 2022-10-17
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Nice coffee, as usual, but must have been short of staff. Quite a few tables hadn't been cleared. The ones that had been cleared were left dirty.
Nev Millard . 2022-10-02
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Had tea with my partner here and it was so nice. They gave us these little teapots and enough milk for 2 cups each. Very cozy and comfortable place to relax for a few minutes.
Bethany DePew . 2022-09-30
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Great value food & drink in a clean cafe
Julia Vango . 2022-09-10
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Good view over shopping center, good range of food and drink
Caz M . 2022-08-05
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Very clean, and looks like it's been refurbished which is really pleasant. Food and drinks were good, and staff were very friendly. The only downside is that I found it quite expensive.
glynis park . 2022-07-27
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I absolutely love my flat white at Costa elmsleigh centre Staines, we often have coffee out, I personally love Costa coffee as itβs consistently good, our preference is the one in the centre as itβs perfectly done for us, the staff are very efficient, friendly and the coffee is hot and tasty. I know coffee should be drunk at a warm temperature but we like it hot, just ask and they do and good coffee.
Sharon Davies . 2022-05-24
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I keep saying the same thing ... great coffee, great staff, I juust love the place:)
Douglas Errington . 2022-01-15
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What you can say about costas. Great coffe and always smiling team. Thats cant go wrongπ
Adam Kucharewicz . 2021-12-12
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Large branch of Costa, always busy.so you to will have to que.
Mark Curl . 2021-12-07
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Always enjoy a good Costa,Always clean and tidy here and great service...πππ
sparkinsonic . 2021-12-05
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Really like Costa coffee in the Elmsleigh, recently refurbished now very comfortable with nice staff.
Pete Brown . 2021-11-23
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Hate having to wait in a queue for 10-15 mins for a average coffee Costa have made me want to try every other coffee shop to see if the same experience
Tony Hales . 2021-11-19
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Refurbishment done well. Comfortable colourful seating.
carol mccleery . 2021-11-14
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Very disappointed π I took a doughnut π© which was old.
Iwona Frej . 2021-11-01
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Busy but ok ,clean and safe,well stocked,polite staff
Lesley Metthews . 2021-10-02
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Good location, up to the usual Costa standards.
Mike Williams . 2021-08-29
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The worse coffe I have every in Costa. Very disappointed
Nik NIKU . 2021-07-16
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I strongly object to any app or Facebook programme which tries to force me to write a review
Ian Gilchrist . 2021-07-08
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Always good to be back for a quick break,all the staff are very friendly and service is quick,this place is always clean and the cakes look great on the display.
Adina Irving . 2021-06-02
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Had a good lunch all looked clean
Wendy Vernon . 2021-05-29
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Staff were very slow and really didn't give a toss
Darren Saunders . 2021-05-22
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Standard Costa. Nothing special. But frienfly staff and good service.
Engee001 . 2021-01-07
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I like sitting there with my family and playing Ispy with the kids looking through the glass screen baby chinos are free which is a bonus. Sometimes there is a slow queue though, thats the only negative ive found.
Swift Adam . 2020-12-08
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Clean helpful and quick service
Sam Brooks . 2020-11-02
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lovely staff. plenty of food choice
Patricia Hearsum . 2020-09-29
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Brilliant staff always happy and care about clients.
Eunice Zondi . 2020-09-23
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Clean, Covid secure restaurant π
Tracey W . 2020-09-13
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Average Costa. Some of the staff were a bit difficult to understand. All in all a nice visit.
Andrew Warren . 2020-09-03
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This Costa is my regular for lunchtime coffee. I am always very happy with the service and the staff that work there are always friendly. It is pretty popular and does get busy!
Andy Poole . 2020-01-19
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I asked for a skinny latte ...expected to be shown the milk before it was made ... think I expected to much ...lol
Clio Piper . 2020-01-05
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It is rather quiet in here today and the cafe is separated enough from the shopping center that it doesn't feel too full. The music is a good level and the staff are friendly and reasonably quick at preparing the coffee. Probably will come again
Laurence Brown . 2020-01-01
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Standard pretty much the same as all the others. Views across the Elmsleigh centre from this upstairs coffee shop.
Nigel Leverett . 2019-12-17
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As always a great cup of coffee, polite staff even when they are rushed off their feet.
Philip Pallett . 2019-12-14
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Clean restaurant with friendly staff
Taj Dhaliwal . 2019-12-02
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Not bad not enough space but good service
Trevor Walker . 2019-11-10
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Just in the right place if you want to stop for a coffee before or after shopping.
Julia Maria . 2019-11-08
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Easy access and a relaxed environment
Jacqueline Fuller . 2019-11-05
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Food good, service slow and by rather sullen/bored looking staff! Christmas music playing too, it's only 1st November, WAY to early!
Joanne Dummer . 2019-11-01
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Service can be a bit slow, but that's likely because they are always so busy. Very accommodating for parents with babies who need to feed. Right next door to baby changing toilet
Tessa Germain . 2019-10-25
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Nice coffee shop over looking the shopping area.comfy chairs.clean and tidy.
Debbie G . 2019-09-20
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Elmsleigh Centre- Long queues, slow service, Coffee ok.
Valerie Hodgson . 2019-09-17
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Very poor quality drinks, staff unsure of products and how to make certain drinks
Adam Prior . 2019-08-26
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Stopped for bite to eat - ham & cheese toastie and drinks - peach iced tea and coffee. Had what must have been a new member of staff who was nice - needed help from another staff member - I have no problem with this but please let customers know that this is a trainee person so people don't get cross if they are a bit slower. Coffee and toastie hot, tables kept clean.
Tracey Restel . 2019-08-10
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Food and drinks are good but a bit expensive..
Jenni Sparkes . 2019-07-11
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Lovely girls always welcome and helpful
Maria Butler . 2019-06-15
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always happy staff lots different choices
coleen simmons . 2019-06-12
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Lovely staff. Couldn't do enough to help.
Amanda . 2019-06-12
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Nice coffee, nice sandwiches. Usual ques
Tony Wilkins . 2019-06-09
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Nice place and good frendly service.
jason moore . 2019-05-30
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Best hot chocolate I've ever had....yummy.
Anthony Pettefer . 2019-05-05
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Friendly staff did not have to wait to long even though they are always busy tables being cleaned on a regular basis they take drinks over to tables if customer needs help so all in all a good experience
Peter Hassan . 2019-04-25
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Awesome π They have this vegan cookies so impressed
Asia Love . 2019-03-30
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The baristas were too busy talking with each other to take our orders. Very abrupt and rude!!!!
MaSue . 2019-03-15
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Very friendly staff, although very busy carried my tray to a table for me.
Rosemarie Webster . 2019-03-04
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Good place to stop for a coffee but as all coffee shops too expensive
Stephen Bull . 2019-02-15
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Love this place. Great to catch up with family and friends
Sue Fox . 2019-02-09
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I once again received my cauldron of caramel latte goodness.
Frayne Lawson . 2019-02-09
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Found hairs in my coffee... not really costa standards.
Stefan Perisan . 2019-02-09
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Clean and nice. One 1 high chair in the entire cafe.. come on Costa you can do better than this
Mrs Foster . 2019-02-03
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It has just been redecorated and looks nice, and the service was great
Angela Stephens . 2019-01-22
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Very busy but staff worked well together to keep things moving
steve gibbs . 2019-01-19
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Nice costa one of three in staines.
TeresaandGrant . 2019-01-18
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Tranquillo, con ottima vista sulla galleria
Enzo Ceccato . 2019-01-16
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Costa coffee is the brand for me when I'm out and about and need a little pick me up or cafine boost.On this occasion I had one of their Hot chocolates which usually comes with marshmallows and whipped cream.,I opted out of those two choices as I personally find the Hot chocolate sweet enough and don't even add sugar.It has a lovely smooth chocolatey taste without any of the chalky after taste..and it was piping hot so the cup warmed my hands whilst I waited for my bus home.A great sweet treat on these cold winter days.
R Fisher . 2019-01-07
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Nice place to stop to grab yourself a hot or cold drink
Samantha James . 2019-01-06
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Slow staff. Long wait, so gave up.
Emma Hussain Seers . 2018-12-31
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I think this Costa shop wasn't that great because there was a lot of dirty mugs left on the tables.
Mariusz Wojcik . 2018-12-24
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Efficient nice staff but very busy
Claire Elverson . 2018-12-20
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It's nice shop but for reason the coffee doesn't taste quite the same in this branch as other costa's??
myubit . 2018-12-18
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Very disappointed went into costa in elmsliegh centre in Staines had a black forest hot chocolate I when I got my drink I ask where the marshmallow and flake were as had one where I live and it came with them I was told that they were extra I told the girl serving that she didn't ask me it I wanted them her reply was what she gave me was a standard Black Forest my reply was she should of asked me. I think this sales assistant needs to go back to training as if she doesn't ask the customer if they would like the extras how are they supposed to know they are available.
Sheena Ellum . 2018-12-15
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Excellent can not fault them everyone works hard in Costa and they are friendly and it popular
paul Emmerson . 2018-12-13
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Lovely latte and cake. Lots of seating and good customer service. Tables kept clean too.
Tina Botterill (Burton) . 2018-12-09
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A lovely little pub opposite lots of green space and water. The pub itself is neither large or small, but the breakup of the rooms gives it a nice coy feel Easy wheelchair access to the outdoor areas and, through different doors, most of the inside with space to move around in. The barmaid we had was friendly and poured a very mean Guinness and a very respectable Wainright Amber Ale.