Based on 269 opinions finded in 1 websites
Based on 269 opinions finded in 1 websites
Nº 101 in 238 in Spelthorne
Nº 6 of 10 Italian in Spelthorne
Opinions
my self and my Fianc'ee come here once a month for date night and every time, we receive great service & amazing food. recently we booked on 14th Oct. We were running slightly late (called up to let the restaurant know) no trouble at all. Ritesh was serving us, he knows our order of drinks and remembers my Fianc'ee is gluten free (amazing service) we made a slight mistake on one of the main meals, i called Ritesh over and without any issue, he took the main meal away and we had a new meal within 10/15 minutes.. given that i had stopped eating mine until my partner had received her new meal, my food was still hot.. that says a lot. the Chefs are outstanding and cant fault them, they cook with a smile and their passion for what they do, shows in their food. were never rushed to have the bill and we enjoy the service we receive It's lovely seeing others enjoying this restaurant (families, old and young couples, also people in groups) we will be back after the next pay day but will have to be our last until around March April time as we are paying off our wedding on 03/05/25. p.s we will be booking date night the day before we go on our honeymoon 04/05/25 thanks again see you soon
kingham7 . 2024-10-21
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Nice food not too fussy great service Louis ( not sure on the spelling) took care of us and was absolutely spot on.. would definitely visit again
Jeff o . 2024-08-21
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I just want to start by saying that all these negative reviews are all B/S. My self & my fianc'ee come here once a month (for the past year) Every time we do, we see couples & families enjoying their food & drinks. never witnessed a complaint, food gone back or rude staff. my self & my Fianc'ee order starters, mains and a desert whilst enjoying two refreshing soft drinks. The restaurant has a classic/rustic style to it, the staff including management are warm and welcoming, polite & service always with a smile. Kitchen: the food cooked by the chefs is delicious, bursting with flavour, amazing presentation. also, with it being an open view kitchen, you can see most of what's happening behind the line and I can't fault the chefs. a mention to Ritesh, 1, he goes out of his way for every guest, 2, always polite and attentive, 3, very alert and ATD with allergies, 4, a credit to your company. We will be back next month after my 36th (next month) To all at Zizzi's in Staines, FOH & BOH, you're all amazing, see you soon.
kingham7 . 2024-08-17
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My starter arrived after my grandson had received his. I called the manager over and informed him this is not the starter I ordered. I order the new garlic bombe oozing with mozzarella. The description was a giant dough ball. What I received was a flatbread with a sprinkling of mozzarella. He then proceeded to argue with me that it was a dough ball! Even my 5 year old Grandson knows the difference between a dough ball and a flatbread! At the end of my meal the manager then said he had telephoned the head chef to come in and teach the chef working today the proper spec. It is concerning that the manager was not aware of the spec of the food he was serving. It has been a year since my Grandson and I visited this restaurant. Won’t be going back. They also may want to change the oil as the restaurant did not smell too well. Should have turned around and walked out then. I visit other zizzi restaurants and have never received such poor service and a manager that argues with a customer
229jacqui . 2024-04-03
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Had a delivery sat..disgusting food turned up bland no taste.nothing like the photos on uber eats.over priced rubbish.threw it in the bin.will never order from this place again
eghammike . 2024-03-31
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Popped in for a snack pre-cinema. Good location, friendly staff but grubby and tired decor. Seats disgusting - stained and dirty. Makes you wonder what the back of house is like? Needs a thorough clean. Food edible but bland.
Paul B . 2024-02-26
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We were staying in a local hotel and we chose Zizzi because it was in walking distance. We wished we hadn’t bothered. We had booked and we were quickly shown to a not very good table. We asked to change but we’re told all the other tables were booked. We had to ask to order drinks and then asked again for our food order to be taken. The waiter made it very obvious that he didn’t want to be there. My mushroom starter was all bread with a hunt the mushroom game. I have to say my winter salad was excellent. My husband had calamari to start with followed by pixxa which was very thin on toppings. We went elsewhere the second night.
30Annemarie16 . 2024-01-13
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Arancini were excellent as was the soul bread as a nibble but the wrong dips were brought with it, which even when I pointed this out, no apology or even understanding - the garlic aioli was garlic butter, the truffle mayo wasn’t truffle, tasted more like tartar sauce and the beetroot houmous was entirely lacking in flavour. Plus the dips were presented in tiny metal bowls, such a small amount they looked stingy, not appetising. I would still have paid service charge because I do think its a tough job, but the person who took my card payment didn't give me the option! Definitely not going back
Fiona274 . 2024-01-06
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Took 45 mins for our order to be taken. We asked for 2 glasses of tap water as well as our cocktails. Had to ask 3 times for the water but it never came. The quality of the food was really poor, not tasty at all, very bland and stodgy pasta. Very disappointed.
Alyssa F . 2023-11-04
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Decent starter but main course meatballs just a bowl full of pasta (overcooked) with about four meatballs on top ( for £15!) . Left most of it and wasn asked why or how food wsd. Last time I go there
leebF7225WQ . 2023-10-02
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Very friendly and attentive servers. Good service as they kept checking if everything was ok with Lunch. Freshly made pizza and pasta with table side grated cheese. Loved it. Tricky but easy payment method, just needed to scan the QR code and pay online.
Siddie26 . 2023-08-27
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Went for dinner 2 weeks ago. Wonderful service by Alfie who was coping with using their new ordering system. He coped wonderfully. Food was excellent drink recommendations were first rate. Will definitely return (as long as Alfie’s working) Posting this everywhere to show my love
elip859 . 2023-08-21
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Turned up last night (without booking). Stood in the doorway for 10mins without any staff member acknowledging me. Had to interrupt a young man with glasses to ask if we sit ourselves anywhere ?? (There were more than 5 empty tables) He snapped that we need to wait to be seated. Same man spoke to us a few minutes after asking if we had a reservation. I replied we didn’t. He then explained they were fully booked. I asked why we needed that response after standing there waiting for 10mins without any acknowledgment?? He response was “we do you want me to do, we are all busy!?” Zero customer service skills obviously. No employee should ever speak to a customer like that.
508SimonS . 2023-08-05
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Stopped here after a hot day at thorpe park. Was staying close so suited family meal before we all parted ways. Service from a young lad was nice. Food was nice although chefs, you need to drain the water from the pasta more and reduce the cream in the pan longer as this was too watery. My choice was the Harrissa chicken pasta tasty towards the end but lacked seasoning which I just asked for salt and pepper and as above reduce the liquid! Pasta cooked perfectly Pizza was nice, just food timings are little off as we received everything bar one dish which was another 5 minutes. Pull in timings. As we recieved the first 4 and 2 sides very quickly you had time to pull together. We visited on a Saturday night and thought it would be busy but wasn't, however we liked our choice of table by the open doors as the restaurant was rather warm too. We eyed up the desserts on another table at the beginning and decided to try. Lovely however, the borage flowers, these were dry should have been left off. You put approx 20 dried small flowers that couldn't be avoided ontop, and with every mouthful I had to pull flowers out my mouth. This isn't pleasant. Cherry compote and the gelato were beautiful just ruined by this detail. Which zizzi could just stop and enjoy a better profit margin. Water glasses smudged and one unusable, small details matter!
justanotherreviewer1 . 2023-06-11
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After going to this Zizzi location for the first time and finding how kind, friendly and accommodating the manager and staff were, we just kept coming back. The food is always fresh, delicious and well presented and the atmosphere is warm and inviting. We can’t recommend Zizzi Staines enough .
Ms G . 2023-05-14
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Visited for a weekday pre-cinema lunch with my son. We’d booked in case it was busy as it was the Easter holidays. It wasn’t, but I would imagine you would need to if going in the evening or for a weekend lunch, especially as it is only a few minutes’ walk from the cinema. This was our first time visiting this branch. We’ve eaten at Zizzi branches all over the place over the years and they have generally been good but never outstanding, but this was definitely the best yet. Extremely prompt and efficient service from the friendly staff, in a spacious, clean and comfortable restaurant. Admittedly it wasn’t that busy with only a few other tables occupied, so there would have been no excuse for poor service, but even so, it was genuinely good throughout. We just had a pizza each and a salad to share. The pizzas were hot, tasty and perfectly cooked, all fluffy having just come out of the pizza oven - just right! It was nice to see the staff genuinely enjoying chatting together in gaps in serving - nothing worse than seeing stressed staff under pressure! It’s a large restaurant with a little step up to one level but another level flat to the ground from the entrance, and that level also leads straight to the toilets which I think also included one for people with disabilities, so it’s all pretty accessible from what I could see, but phone them to check if you have specific requirements. We will certainly be back to this branch in the near future!
TwoDividedByZero . 2023-04-05
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Great service. Tasty food. Been in with my family, nice kids menu, really good pizza and a really comfortable service
nicholasd1977 . 2023-01-20
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Went there with for my son's birthday with the fully. Been there a few times now! Pizzas are best of any Italian in area & very large! The starters are very good too! I highly recommend the Wild Boar meatballs! They have the essential chilli oil to add more spice To the spicy pizza! The garlic bread very good as well The only thing is like most Italian restaurants drinks a little bit pricey for what you get! But on the whole a very pleasant experience .
Ferran S . 2022-11-13
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Absolute joke of a place, had a table booked for 9:30 pm on Saturday for four people since the previous Thursday ( reason for the late booking was we were at thorpe park scare fest which doesn’t shut till 9), turned up at 9:25 and...
cclarkcheshire . 2022-10-03
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Ordered Zizzi via Uber Eats last night. Had the Beef Lasagne, King Prawn Linguine, Garlic Bread, and large Calamari Absolutely yummy! Well-packaged and I will order again from Zizzi for sure! Been in to dine in only once since the pandemic and we were quite...
Veenolan . 2022-09-26
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Literally left in tears after the manager was so so rude to us all the time we were there and our kids me and my sister went with five children that we thought were being very well-behaved deans they were so many together one of...
Katy L . 2022-08-27
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Really good food, the rolled pork is amazing, and lovely attentive service from Chloe. Highly recommended.
787brucew . 2022-08-08
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Lovely meal. Very tasty Pizzas, and delicious choice of desserts. Very helpful friendly waitress. Would definitely recommend.
693nadineh . 2022-08-07
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Very friendly and accommodating staff. Reasonably priced. Starters were really tasty. Unfortunately my main awful. A soggy and overcooked pasta. Also, when the weather is warm, it’s very hot and uncomfortable inside.
159al . 2022-08-03
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Lekkere pizza. Ideaal dat je er een pizzasnijder bij krijgt. 250ml wijn krijg je wel in 1 glas. Gezellig en...
Teis D . 2022-07-25
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My friends decided to have dinner here yesterday, the pasta was not home made,it lacked flavour and there was not enough vegetables, only found 2 very thinly sliced courgettes in whole dish. The dish was prawn Linguine. The tomato sauce was very runny and not...
Sunflower223 . 2022-07-12
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Decided to go for a nice meal on a Friday, started off okay then we’re placed on a wobbly table then for another group to be seated right next to us that we’re making our table wobble. Then we waited 25minutes to ask for drinks...
DanRien . 2022-06-24
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I have not been here for years. Nice decor and not too busy for a Saturday, with families, couples, teenagers and pensioners welcome. Food is ok but like Pizza Express..everything looks great but it is basic. I mean £15 for a thinning pizza base, within...
Callmemadam X . 2022-05-29
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Absolutely shocking from zizzi, apparently this is the new special large layered up lasagna haha for £16 Frozen Tesco value for £1 would be better
292matthewg . 2022-04-30
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My girlfriend and I ate out at Zizzi's in Staines using a BuyAGift set three-course meal plan. I am dairy and gluten free due to a health condition and the staff were already fully prepared with a full allergen menu. The starter on the meal...
lunebands . 2022-04-02
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My wife and I popped into Zizi’s tonight before the cinema. The guy serving us was really nice, He was helpful, professional and smiling - despite being busy. He remained that way even after we’d asked to move to another table in mid-meal. Our pizzas...
mikebQ6024IZ . 2022-02-23
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Having been a few times now, I really must say I like this restaurant a lot. Beating its adjacent key competitor Pizzahut in all aspects! If the weather allows one can even dine al fresco outside. It was my first place to do it back...
Wolfgang P . 2021-10-20
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Turned up with no booking on a Saturday evening. They fit 2 of us in no problem . Service was pleasant and in good time , and food was made up of decent sized portions. Would definitely go again.
ParMatt . 2021-10-18
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Visited Zizzis in Staines at just gone 8pm to be told by an extremely rude staff member that they didn’t have tables unless we were booked. The place was half empty, it was just gone 8 so the likely hood of half a restaurant of...
Scenic57557340371 . 2021-10-03
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Great calzone and pizza at Zizzi in Staines. Has a great layout as well. The calzone was slightly cold in the middle but they heated it up and it was lovely. My partner son has the pepperoni pizza which was delicious. Loved the strawberry and...
jamieba32 . 2021-09-14
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It was ok, the staff were nice. There was a problem with one of our meals and the staff were happy to sort it. The garlic bread was good but the pasta dishes were ok. There were plenty of gluten free options which was great...
Red231 . 2021-08-29
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The food was borderline inedible, we had the Pasta della Casa and wild boar Calzone. The chicken in the pasta was rock hard and the wild boar in the pizza smelt off. Overall the food was awful and would not eat at a Zizzi’s again....
nicole t . 2021-08-26
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We had booked a table for 4 adults and 4 children after a day trip to Legoland. As we were running late we called and said we weren't sure when we would get there. The manager (I believe Stacie) held the table for us. When...
S4863HSmelaniej . 2021-08-16
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We were dining with some friends from out of town, I had the Spaghetti Bolognese, It was very poor quality of meat what there was of it very watery and runny, very limited menu, and very limited choice of drinks, The service was very slow...
Minion1952 . 2021-08-16
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This has to be, one of if not the worst place I’ve ever eaten in my entire life. 801403481 Terrible from start to finish. Our table booking hadn’t even been confirmed. The manager wasn’t in any kind of uniform. The manager has such poor attitude...
Chubbish . 2021-08-03
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Never order click and collect from here, I’ve done it several times now, assuming incorrectly that once was just that, a one off, but each time the food has been stone cold, as if it was stored in the fridge before being handed over. The...
MattywithanF . 2021-06-24
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Our waiter for the evening Roberta gave us the best service. Amazing and will come back just because of her. She completely made our evening even more amazing.
-KyronnM . 2021-06-24
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1st visit to this location, looks good, shame service was slow and inattentive due to their focus on takeaway orders. Our server was pleasant but the Manager was irritated by simple requests. Food was ok. Four cheese dipping starter was very poor. We will give...
MR9011 . 2021-06-19
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I haven't been here since the premises became part of the Zizzi's franchise, but always enjoyed the ambience of the venue & I'm a fan of Zizzi's - so was eager to try it out when the wife mentioned that she had booked us a...
Rob T . 2021-06-09
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Went to Staines zizzi today , kindly asked if there are sitting . Guy waiter come up to you and say 'how many people ' Told him 3 people , he said each table is for 2 only . Thing is most table I see...
princess1168 . 2021-05-09
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Just had lunch with my mum at Zizi Staines, we were served by Roberta who was so friendly and fun and completely made our day! Amazing service, credit to the company, such a nice experience on our first outing after lockdown!
Camper668464 . 2021-04-16
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The delivery man brings food. There is too much plastic in packaging. We were alarmed and offended, really badly. Food itself did not taste fresh.
Cara059 . 2021-04-02
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Food was ok, drinks were nice and the staff were accommodating to dietary requirements. Check your bill!!! My fiancé left a tip only to realise after we lifer that they automatically add a service charge on anyway!! The food and service was ok but not...
DaisieEm . 2020-11-13
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Food ok carbonara needed less spaghetti more chorizo same with calzone lack of filling and puddings banana and chocolate calzone lacking filling too much dough.
Amanda m . 2020-10-12
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We came here Thursday 24th of September for an evening meal, and despite being rushed off their feet the service was impeccable. The food came out in good time, and was absolutely delicious. Wonderful atmosphere and a fantastic experience. Would like to give a thanks to our server (the young lady with long brown hair in a pony tail- we didn't catch her name); she was incredibly attentive, so polite and worked really hard. She also made sure that my allergen requirements were catered for. Will definitely be coming here again!
runem80 . 2020-09-25
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Popped in for a casual meal. First time. Nice friendly service but my main meal from the set 3 course lunch was not what I ordered so ended up eating a surfeit of dough based food. Food was ok, nothing special, probably won’t return.
OswaldsGhost . 2020-09-16
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Is it me or should I expect a spoon to eat spaghetti, I had to specifically ask for a spoon to eat spaghetti Bolognese and was met with a surprising look. But in the end enjoyed the evening.
Graham G . 2020-08-25
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We were only in the area for one night and ventured out for something to eat and are really pleased we chose zizzi. From the friendly greeting when we entered the door and the attentive friendly service throughout the meal to the cheery good bye at the end. The food was great too but it's the staff who truly shine and could not of made us feel anymore appreciated and welcome.
Gumbo99 . 2020-08-24
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Great food and service here at Zizzi Staines.Efficient and friendly waiting staff.Set menu is fantastic value for money and offers some good choices. King Prawns in chilli to start with were awesome.My beef tagliatelle lacked flavour but was edible. Daughters enjoyed their pizza and calzone. Desserts were also brilliant.All round a very pleasant experience.
travelmonsteroblivio . 2020-08-15
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We were briefly visiting the area so popped into Zizzis where we were able to enjoy the last of the evening sun, eating outside. From the get go the staff were welcoming, friendly and couldn’t do more to help. Food was lovely and tasty, prices reasonable and service was quick. A winning formula!
256stacey . 2020-08-14
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Zizzi is just another "Italian" chain and while the food is OK, it is nothing above average. I would expect something better for the money, and quite honestly, if you are after an authentic Italian cuisine, go to a Trattoria, preferably family-owned, where the kitchen staff is actually Italian. They certainly are NOT Italian in this place.
Mobile48799888080 . 2020-03-11
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Lunch time brilliance with my two boys, w read a rustics pizza and a spicy pasta. Food was simply outstanding, well cooked, presented and full of flavour. Definitely coming back soon.
amitgc . 2020-02-16
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Service excellent. Very fast and also very courteous. Food is also really good. Best place to have food in Staines. Try out the Peroni Beer. Another food u can try out is pork belly.
t0j0b . 2020-01-25
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Came to dine here a few days ago. We had king prawns for starter which was delish and calamari. I would personally avoid the calamari next time as it was very bland. For mains my husband had the prawns & chorizo rustic pizza which was phenomenal. One of the best pizza I've had lately. Myself had king prawn linguine which was great too. For dessert we had the lemon sundae and the salted caramel sundae which was a wonderful treat to end the meal, all in all it was a wonderful 3 course meal. Not less than a 5 Star for sure.
Arjeanieee . 2019-12-20
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Visited today with my friend for a dinner after cinema. Ordered Ravioli Di Capra and Crab Canelloni as a mains. We decided to treat ourselves and for dessert we had tiramisu and Ruby plum crumble. Food was lovely, dessert better than we expected. We were served by lovely Anna - very friendly and helpful.Will back soon!
Jkeyy . 2019-12-11
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Ordered arancini to start which didn’t arrive until half way through our main as the waitress didn’t put it through and had to be reminded. Had the Spiedini Manzo which was beef on a skewer with tomatoes served with chips and lettuce. Beef was tasty but very chewy. Tomatoes were definitely off and told the waitress this only to be ignored. Chips were nicely flavoured and the lettuce had a nice dressing on it. The sauce the beef came with was nice but very watery. Probably won’t bother again.
Tiidgey . 2019-11-15
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We were here on a weekday for lunch. Restaurant very pleasant and very quiet. (Too quiet really to be making a profit.) Service very good. Food was fine without being exceptional: my friend had pasta, I had a salad. I'd say prices are on the high side for what you get.
LTStone . 2019-11-14
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When we arrived p, the restaurant only had a few customers. The girl at the desk ignored us as she was doing something on her screen, why she could not look up acknowledge us and smile and politely say someone will be with you in a moment.We waited a while and eventually a waitress came up and asked if we would like a table. I had a gluten free option, but some of the pasta had stuck together as it had not been stirred sufficiently. It tasted ok though.The food was on the whole ok and the waitress was pleasant.
Brockhalls . 2019-11-05
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All the staff were really friendly and helpful, especially Andrei, our waiter. The food was amazing, really delicious and adapted to my diet so freshly made. Delightful surroundings, all in all a wonderful experience.
GRACEE777 . 2019-10-12
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We came here after a disaster of a visit to Thorpe Park and thank goodness we did, it was a great way to end an awful day. Food was delicious service was spot on and if I'm that way again will definitely be back. I am a huge zizi fan and have never had a bad experience in any. Thank you.
Mark76980 . 2019-09-24
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I don't know what made me venture to this place for the second time but I did much to my regret. What awful awful food. The arancini we had to start was tasteless even with the red pepper tapenade. The crab cannelloni I had as my main meal was probably one of the worst meals I have ever had - the sauce was perfectly edible but the cannelloni had been heated for too long and was tough and crab?? What crab?? Filling could have been absolutely anything. This is the problem with the restaurant chains - fast food at an exorbitant cost. So this second visit will definitely be the last - should have learned my lesson the first time. Stay away - there are several much nicer independents in Staines.
paxcot . 2019-08-31
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Excellent service and quality of our food. V pleased. Our order took less than 15 minutes to arrive (all be it it wasn’t that busy), but still were very efficient and accommodating.
michaeledwards23 . 2019-08-14
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Nice location right in shopping area, lovely setting and always nice service . the spicy pizza is a must try... it's become the main reason I keep coming back here...
Travel145237 . 2019-08-12
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Had been there some time me ago and returned. Food was very good and service quick ! Had king prawns and a great steak.
Spielen . 2019-07-29
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After a near perfect meal and service last year we were disappointed with the frosty service and desserts. I ordered a chocolate torte that was supposed to be served with a scoop of ice cream. Instead I was served a very dry looking torte accompanied by even drier looking pieces of honeycomb balls. They did allow me to change the order but insisted my desert was as described. On paying the bill we were kept waiting for such a long time for the card machine to be brought to the table that I went to where the waitresses were standing to pay. No apologies - they just took the payment. Generally the service was not friendly bordering on frosty. To make matters worse our Taste card wouldn't work and we would have had to pay full price had it not been for a 20% discount voucher
Faz641 . 2019-07-23
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A late Mother’s Day treat ruined by bad food; we visited here after taking our mums to Windsor Castle. We were a party of 6, 4 adults and 2 children. Our mums both ordered the Crab Cannelloni but were extremely disappointed. Although marketed as Al Forno (from the oven) the dish served seemed to be microwaved. The pasta rolls were inedible, very dry and tough nothing like pasta should be. I’m a frequent visitor to Italy and know how pasta should look and taste. Both dishes were returned uneaten. Neither the starters or mains arrived together at the table for the whole group so we had no choice but to start before food started to go cold, something as a family we find as bad mannered. One mum had a bad night with stomach ache and the other felt sick...we can not of course attribute this directly to the little food they consumed.
CurtHBan . 2019-07-21
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Came with a group for midweek dinner and had a great evening. Good was filling and delicious, and waiting staff were very attentive. Would definitely rexommwnd.
catrionah707 . 2019-06-26
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Last week, I had lunch in Kingston at Zizzis. I recognised the manager as the Staines manager and he said he was going there in the evening too. Funnily enough I also had an evening booking in Staines with some girlfriends. (I love Zizzi Vegan menu!)
OliviaRybinski . 2019-06-23
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Great friendly staff and good food. 6 empty plates and free prosecco! Will definitely return. Thank you!
lucyjoymorris . 2019-06-01
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You couldn’t be more welcome here as a solo dinner, the staff are amazing and the food excellent. Definitely worth a visit
NeilC248 . 2019-05-30
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My partner is lactose intolerant and we have found Zizzi to have the most extensive and delicious dairy free food out of all the chain restaurants. This means we visit a lot around the UK.
djw92 . 2019-05-21
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Decided to try Zizzi for a night out with friends. Firstly, I was so impressed with a totally separate menu with a large choice of vegan options.... which is usually a problem in most other restaurants. The food was fresh, well cooked and tasted delicious. And secondly, the service from the staff was fantastic, very attentive, good knowledge of food and wines available. Will definately eat out in a Zizzi restaurant again.
paulcP5633BI . 2019-05-15
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We went for a family birthday meal here.
daveb943 . 2019-05-04
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We visit this Zizzi regular as the people are very friendly and helpful especially Tristan who always goes out of his way to accommodate us, the food is alway very very good which is hard to find nowadays, we will defiantly be coming back regularly.
Trail516524 . 2019-05-02
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Went here with my son on Monday, very friendly service and very quick service even though they were busy. The pizza was very tasty and the spaghetti was great. Use taste card and paid for the pizza only.
Darkray . 2019-05-01
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Visiting Staines we loved the friendly atmosphere of this restaurant and the delicious fresh food. We had vegetarian pizza and risotto which were so tasty. The service was wonderful; thanks so much for a fun meal.
kirstine2013 . 2019-05-01
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My friend and I have just got back from our meal at Zizzi and I feel compelled to write a review to praise Peter for his excellent customer service.
LauraBaker1988 . 2019-04-28
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Nandos was packed and they couldnt seat us for 30 minutes with a further wait for food on top - popped into Zizzi for something quick and Peter was great, got to the cinema to see the film in time
Will S . 2019-04-26
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I decided to have lunch at Zizzi, as it is our preferred pizza restaurant. The welcome and service was warm and attentive and I was delighted to see the introduction of a skinny option, as I love their pizza but am watching my calories, so I opted for the skinny version which comes with a large side salad. The portion size was about a third, but with the salad was just as filling and I got to enjoy my guilty pleasure without blowing my daily calorie allowance! Special mention goes to Roberta who was extremely helpful and friendly. Zizzi will remain our choice when we want to eat Italian
MrsWBoon . 2019-04-25
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Hi there. Went for my son’s birthday today and what a disappointment. First of all my meal was watery and secondly we were kept waiting over 40 mins for dessert and in the end we just left without having dessert. I could see the restaurant was short staffed hence my dish was obviously rushed.
Passport222596 . 2019-04-17
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We visited at around 17:30 on a Tuesday and booked as we have not been here before and didn't know how busy it could get, but the place was pretty quiet so didn't need to. The welcome was warm and friendly and the food up to the usual good standard you expect from a Zizzi's. Service was good and waitress friendly and attentive, food came in a timely fashion. We would definately go again as the calzone is particularly good.
B9514AVpaulw . 2019-04-14
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I was meeting my brother to visit the cinema and we went for a quick bite in Zizzi. Of all the chain restaurants, Zizzi is consistently the best. The staff were really lovely and helpful, looking like they really enjoyed their job. The restaurant itself looks clean and it is clear the manager takes pride in the business. And the food was very good. We both had pizzas and a beer each that came with a cold, frosted class which is a nice touch. Great.
ChelseaSimon . 2019-04-11
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Went for dinner here with 2 of my friends and we had such an awesome experience!
frankm503 . 2019-04-11
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Had a really disappointing meal/time at Zizi’s. Meal was sadly lacking in flavour and staff really looked like they didn’t want to be there! It took ages between courses to get table cleared and menus to choose desserts. It wasn’t particularly busy and there were a lot of staff but we landed up feeling neglected in a practically empty restaurant!
della773 . 2019-04-01
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I went into zizis with a bit of a negative mind after last few meals out I’ve had being in various other restaurant where not too great. But after the amazing food which tasted unbelievable I was blown away. To then be topped off on arrival and throughout our meal our waiter Peter was the nicest and very knowledgable guy I’ve ever met that had been my waiter. Peter made our stay at zizi’s very pleasant and instantly made me want to come back to be treated so very well. If only all customer service was to this excellence. Can’t wait to go back. Food 10/10 customer service from Peter 10/10!! Amazing
chrisbY7768WV . 2019-03-31
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There were 17 of us and we all said the service was outstanding and food was delicious plus there was a lovely atmosphere - couldn’t ask for better! Thank you!
Sandra J . 2019-03-23
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Lovely meal with friends and great atmosphere. Fantastic service from our lovely waitress Tabitha. Will be back soon.
Angela T . 2019-03-15
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Popped in for dinner and a catch up with friends - we had a 25% off voucher from the website.
J0B . 2019-03-14
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Had a lovely meal here, the food is great and there is a good selection on the menu, the staff are really friendly and make the experience even better, the layout and decor of this restaurant is also nice as they haven't rammed the place full of table and chairs so you really feel you have a table to yourselves unlike other Italian restaurants close bye.
paultK4312SA . 2019-03-12
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Visited with family, menu was varied. I had pasta del la casa, which was excellent. Wife and son had pizzas which they both said were excellent. Service was friendly and fast. Bit pricey on the drinks but overall couldn’t fault the experience. We normally use the Italian in Old Windsor ( Punto) but the food was better at Zizzi!
JanM634 . 2019-03-03
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Good value with a 2 for 1 meerkat voucher......£50 for 4 people. Service is efficient and friendly. Try their peanut butter and chocolate fondant for desert......delicious. A very spacious and clean restaurant.
189ibrahimh . 2019-03-02
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I've never actually reviewed anywhere before, but I think my visit that I just had with a friend deserved one.
Savvyeater92 . 2019-02-22
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Went out for a meal with a friend. We love to go to Zizzi as it is has a very relaxing atmosphere. The manager Tristan was very helpful and lovely, he was very attentive and made sure we had everything we needed/wanted. The food is phenomenal and we can never fault it. Definitely would recommend.
CFIAT . 2019-02-18
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I have been here for couple of times and every time I have found the food with awesome taste. The service is also very good and I am really impressed with the ambience of the restaurant.
sayantanbubai86 . 2019-02-12
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Me and my partner came here for an early valentines day meal and it was an absolutely terrific night out! The staff were lovely and helpful, the food fantastic (a pity we couldn't finish it but we'd already had popcorn at the cinema!) and the management extremely helpful when our experience voucher codes didn't work! Next time we're looking for a meal out in Staines we'll be sure to come and visit Zizzi again! I have literally nothing to fault them on, only high praise for the team both front of house and in the kitchen!
wilkyboy2 . 2019-02-12
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