TGI Fridays in Spelthorne

Paulo is a superb waiter in TGIF restaurant up to typical American standards. Definitely would come here again.

Paulo was very helpful & attentive from the moment we sat down at our table. He was helpful in recommending dishes & drinks, nothing was to much for him when we asked. Thank you for a great visit, before lockdown.

My friend and I visited Tgi Friday's in Staines and received the best customer service from Marjorie. From the minute we arrived she was extremely attentive, always asking if we were ok and if we needed anything. She was extremely polite and had a lovely vibe about her! :)

great service with a smile from paulo !! constantly happy and always ready to take a request ! definitely good hosting !! 5* for paulo !

Paulo was amazing very attentive hood food but I would get the vegan burger next time as I found a few bones in salmon also the sharing nachos was rubbish for £10

Tasty food and great service from Paulo. Kids loved it too. Well done folks and keep up the extensive menu

We really enjoyed our visit. Our server was really nice. No doubt ,she looked after us really well . The food is good as well . The only thing , I have to say which turned me off about the place were the toilets . They were disgusting , poor hygiene. What a shame !

Paulo who served us made sure our drinks were all filled up at all times, made us feel comfortable and safe in the environment. Very friendly and uplifting and brilliant customer service. Definitely deserves a pay rise!

First time we had visited this TGI Fridays. Seated quickly and shown what we needed to order via the app. As we wanted something not showing on the menu our server sorted this out with no problems. Great service, good food and great cocktails. Would recommend.

Lovely food and excellent service from Paulo. Nice atmosphere; will be back when lockdown is over. Very nice. Very cool.

Great service we had today with Paulo. He made sure drinks where always topped up and gave service with a smile even though we are going through a tough situation thank you

We had great service tonight by our waiter Paulo who made sure we had everything we needed quickly and always had a smile on his face :)

We are regulars at this TGI & have quite often had the pleasure of having Marjorie As our waitress. Service with a smile, so friendly and attentive. Amazing food as always.

Great meal and service. We were served by Paulo who was friendly and enthusiastic and kept making sure we were happy, and whether we needed any more drinks. My only criticism is that the sides were quite expensive for the amount of food included

Had a lovely meal which was made 100% better by the warm welcome and well mannered waiter paulo who made the whole experience very enjoyable

Fantastic meal and service. Special thank you to Jay for the way he managed our order. The service was absolutely outstanding.

Me and my boyfriend had a lovely meal here with plenty of amazing cocktails and fab food. Great atmosphere amongst the staff and in particular our server Paulo! He was so great and just radiated positivity which made our night even better. Can’t wait to visit again!

Amazing service from Paulo always ! Defiantly will return also would recommend to friends and family to visit

Paulo was our waiter and he was lovely. Very prompt with drink refills and helped us feel very comfortable. 100% would recommend. Lovely evening out. Amazing food amazing service

Paulo was a fantastic waiter, made our evening enjoyable, very polite and friendly Hope we have him every time we come here

Paulo M he is very good waiter :) Very nice guy and defo will come back Food was yummy, definitely will come back

Having vowed never to return after a bad dining experience some years ago, my wife managed to convince me to stop in here as a spur of the moment bite to eat before we headed home. I'm both relieved & pleased to say there have been GREAT improvements to this branch. We visited at a relatively quiet time of day so there were less people to attend to; nonetheless we were seated quickly & our waiter (whose name escapes me) was both friendly & attentive throughout our visit. Provisions in light of Covid regulations appear to have been implemented well, & the food arrived VERY quickly! Overall, I still think the brand is pricey for what it is - otherwise I'd have been minded to award an extra star. Nonetheless, it was a tasty treat & I wouldn't have any reservations about visiting again some time.

Perfect service! Marjorie was amazing, although it was late Monday evening and I bet she was tired, she was quick and smiling all the time and very attentive to everything! Thank you so much Marjorie! People like you make TGI better!

Fantastic visit. Excellent service by Sophie. G Drinks were 10/10. Would recommend to step family. Xxxx

Great services by Paulo at the TGI Fridays in Staines. Couldn’t be more helpful, great food as always. Couldn’t recommend them enough

Never been before and probably won’t again. Had to ask how the ordering works now, partners dinner was finished before his chips were ment to arrive which they never did & had no napkins or cutlery which had to be asked for. Manager did deal with issue swiftly and to satisfaction. Personally overrated and overpriced for me.

Marjorie deserves a pay rise! She was great! 10/10 service, would recommend. Marjorie is carrying this place on her shoulders :)

Paulo was a great host, very friendly and welcoming. Service was efficient and the food was really tasty with decent portion sizes.

Lovely visit with great tasty food and amazing 5 star friendly service by Paulo. Thanks for a nice time. :)

Tgi's was my favourite restaurant for years but in the last few years, they've gone downhill BADLY right across the board unfortunately.I've been to so many different restaurants of their's but now certainly won't be rushing back. The Kingston restaurant shut down which used to be my favourite but got really bad in the last couple of years it was open. The 3 in Central London, Guildford, Staines and even as far away as Bournemouth have all let the brand down. To be fair Staines, which is the newest 1 I've been to has been better than the others but I think the brand has sadly had it's day now. I love a burger and it used to be hot and fresh and PRESENTED well with lettuce, tomato and onion in it etc but for some reason, (presumably ££££'s), they suddenly stopped putting lettuce in it. Now all you get is half a slice of mushy tomato and if you're lucky half a slice of onion.Very poor. The latest burger was very bland, luke warm and very poorly presented with just the half a slice of thin tomato in the burger and that was it. Absolutely no passion with presenting their food. A sad decline.

First time ever eating a this brand was amazing food and even managed to get a sex on the beach cocktail after the lovely waitress asked the barman to make especially couldn’t fault the food or staff would recommend

Lovely service by Marjorie, she made us feel welcomed and we received our orders quickly. The food was good, and we enjoyed the promotion they had on, through the app.

Come out for a quick lunch catch up with a friend and her new baby, food was good and service was very good by Paulo.

Came for food last Thursday after a day in Thorpe park. Our server was Ellie? (lady with dark hair, tall and slim) anyway she was great, clearly busy but remained calm and on top of everything, very nice and bubbly. Food was delicious and filling. If ever we are in the area again, we would defo come back! Thank you

We have always had a love for Friday’s or TGI’s but over the last few years it always seems to be the expensive options for easy eating out.The place as always and like every Friday’s was spot on and atmosphere really good.We dined on the eat out to help out scheme thinking we would still get a decent deal but the bill still came to £30 for 2 basic starters and 2 basic mains with a soft drink each.Couldn’t fault the waitress at all.

I was served by Nichole with my sister and she was absolutely amazing. She made sure to keep checking on us and our table was never out of drinks which brings me to my next comment. Jordan made our drinks and recommended all the drinks which was the best I have ever had and Nichole was a great host and amazing at also recommending stuff to us. I would definitely recommend this place to anyone.

Paulo was our waiter this evening and delivered excellent service, always with a smile. Thoroughly enjoyed the evening!!

Served my Paulo, absolute gentleman, fantastic service, incredibly polite, fantastic all round! Would highly recommend

Visited here last night. Had pre-booked a table for 5 so there wasn't any problem with arriving and getting our table. Social distancing measures were good as the tables were reasonably spaced out. I ordered the Half Rack of Ultimate Ribs, see first picture above. Was a bit disappointed with the size. I thought it would be larger given the description on their website 'our biggest ribs'. This was just the half and I was thinking that it would be reasonably large and filling. Coleslaw pot was tiny too!!Others in the group ordered 2x Sesame Chicken strips with house fries and Garlic & Chilli veg fajitas and a kiddies meal. Would go back but try something different I think.

Fantastic meal and Marjorie was lovely nothing was too much trouble. The service we received was excellent from all the staff

Paulo was very welcoming and helpful throughout the service. what's more he respected privacy and security when dealing with the card machine. overall good service

Paulo was our waiter tonight and he was lovely. Food was nice and quick and asked us how our food was (excellent of course!). Will definitely be coming back soon. Thank you Paulo❤️

Ate hear with 3 colleagues and pleasantly surprised as to how well organised the place is . An empty table between all occupied tables . Really great rib eye steaks perfectly cooked and of a very decent size . With the government scheme in place makes it very good value .

Just had an amazing tea at tgi’s!! We had Paulo and he was great! The service was great and the food tasty.

sweet. very good service :) recommend coming here. made us feel comfortable. definitely coming back here. hoping he will be our waiter.

Had an amazing time with great food and excellent service from Paulo! Highly recommend will be coming back.

Delicious food! Service was super friendly from our server, Paulo. Starters were bigger than we thought so couldn’t quite finish our main meals but all was still 10/10. Will definitely be coming back here for more food.

Reserved great serves from Paulo What a great guy made the whole dine out experience great really enjoyed it 👌

Great service from Paulo at TGI Staines. Food arrived quickly and with a smile. Would definitely return.

Went out for a late 18th celebration, food was delicious, cocktails were lovely (and strong!) and we had a lovely waiter, Paulo. Have been before and will be back again!

Excellent service. Made our visit extra special! Paulo was really helpful and we really enjoyed our birthday meal out

Cracking food, excellent service and looked after the kids! Thank you Paulo for looking after us! 👍🏻🙏

Our service was fantastic! Paulo was incredibly friendly and so easy to chat to. Always took time to make sure we had everything we wanted.Excellent service and staff.Highly recommend this place for a good time out. I'd look out for Paulo next time too.

Paulo was amazing, fantastic customer service and great etiquette. Food was also piping hot. 5******

Very smooth and safe service especially during the circumstances! Paulo was our waiter and was smiley and helpful! 5 star for Paulo!

Great service today from all the staff, and in particular Paulo! Very friendly, mannerly and attentive. Will defo be back soon!!

Our first meal at Tgi’s since lockdown and it was brilliant. Good food, excellent service from Paulo - he was attentive, friendly and good with my 5 year old.

Food and service was perfect! And Paulo was very attentive and kind! During covid they have done a great job in spacing out everyone and leaving people still feeling comfortable

Was greeted with a smile from all staff. We were given Paulo as our waiter and couldn’t be happier with the service given throughout our whole dining experience! Would 100% recommend and will definitely be revisiting.

A brilliant night and atmosphere. On top of that a lovely service by our highly professional and friendly waiter Paulo! Thank you!

Thanks to Paulo, our host, who made our first visit out to a restaurant after Covid-19 a great one! The chicken wings, potato skins and cocktail shrimp were amazing as well as long Island iced teas

We reserved a table but got there half an hour early. They were all very accomodating. Many kudos to our waiter Paulo! He was friendly and recommended a good choice in dessert.

Great food and Paulo was amazing at making us feel very comfortable and was attentive and friendly :)

Fantastic service from friendly and bubbly Paulo Oh and yummy food too for our first meal out post lockdown

Paulo was amazing, great customer service. He was super polite and friendly, excellent person to have in your business

I came to TGIs for my first post lockdown meal out. We were served by Paulo who was very smiley and attentive. Nothing was too much hassle. Would definately return!!

This was my first experience in TGIs since the new Covid measures were put in place and I can honestly say this was a very positive one! Paulo in particular was super helpful, cheery and polite. Nothing was too much trouble and he had a smile on his face the whole time!

Friendly service and amazing food. I will come here offer. The seaseme chicken is great. Paulo is very nice

We was served by Paulo, very friendly and made us feel at ease completely! Food was great as always!

Paulo is such a credit to this restaurant. His service with a smile, care and attention was 10/10!!! We both really really enjoyed his service and he really is such a wonderful person to engage with and make us feel at home and very welcome. Thanks Paulo!

We were served by Paulo at Staines TGI and he was brilliant! Fast service and really friendly, and overall a joyful character to be served by. Would definitely like to be served by him again.

Lewis was our waiter and he provided a quick and nice service.. Very good! Will recommend this restaurant to anyone, quality.

Really really recommend this place - amazing food and quick service. Lewis was our waiter and couldn’t ask for a better and more friendly service

Paulo is an absolute start and a huge credit to the company! Great food and outstanding service. Highly recommended!

We came for our first dinner out since lockdown and Paulo served us. He was excellent! Super service and very friendly, always on hand to top up drinks and made us feel very welcome. Thank you!

Paulo was absolutely amazing! Super friendly and accommodated to us! Always checked back to make sure we were okay and gave us some really good recommendations!

Paulo our waiter was amazing, Such great service And great food! Really felt safe and had a great night!

Fab time. Paulo is a great waiter, so friendly. Felt safe and comfortable regarding the covid situation. Will definitely come again.

Lewis was an absolute pleasure to have look after us, especially as it's our 1st lockdown date So friendly. Thank you.

So after the lockdown this was our first meal out and after having a bad experience at a diffrent tgi Fridays before lockdown this was the complete opposite greeted at door very friendly seated quickly and within a minute of sitting Paulo came straight over very friendly and welcoming very helpful and the food was lovely especially the 12oz ribeye perfect Paulo made it a lovely meal

Me and my Fiancé went to tgi fridays for our 2nd anniversary and our waiter Paulo been fantastic. He is a credit to this company in staines I will definitely come back

Brilliant food and a brilliant waiter. Paulo was amazing and very welcoming. We will be back very soon.

:) food was great and the service was superb as always, paulo was extremely helpful and respectful of social distancing!

We had lewis as a waiter and even though he was clearly very busy we had excellent service and were attended to closely all night. He also made good recommendations and our food came fast. He also was adhering to social distancing very well in the circumstances

Our waiter lewis, was absolutely fabulous! Swift service and very polite. And the food was lovely. Me and my friends agree we will definitely be returning

Great service from Paulo, very friendly and helpful! Restaurant was being operated very safely! Thank you!

Fab service from Paulo and explained how the restaurant and serving would work- very safely organised restaurant!

The food was good and the waiter was friendly and gave us a good service, always checked on us throughout, me and my friends had a good night👌🏽☺️

Burger served cold very "limp"and poor salad in a very small and hard burger bun also a very small portion of fries.Would not recommend expensive choice of eating house and ruined evening.

This was my first ever experience in a TGI’s and I must say it was one of the best experiences I’ve ever had in the food industry The scenery was lovely, all clean and a really short wait to be seated. The menu’s were clear and easy to compareI decided upon the Sirloin steak which was the best choice of the evening for me. It was really good, cooked exactly as I’d asked with a really good portion of fries and sauce.Lewis, our server was very attentive and engaging always making sure we were okay and all happy with the food, yet making us laugh and enjoy the experience even more, definitely deserving of some recognition as he added to my overall positive experience

Very quick service , food was delicious and Paulo was very helpful and kept checking we were okay, fastest drink refills ever :)

Paulo M gave us an excellent service. He was always there to help us. made our dining experience better.

Really lovely + helpful waiter - Paulo. Food delicious + service quite prompt. Would recommend a visit especially if you’ve not been before!

Went for dinner after cinema. Lovely meal served by Paulo who was extremely efficient, friendly and attentive. Very nice food.

Visited TGI Fridays for grandsons 16th Birthday. Party of 14 incl 4year old and 1 year old. Menu was varied and catered for all tastes and good kids menu. Waitress was very pleasant and attentive. Food was good. Mocktails selection good. Nice touch was waiters and waitresses singing Happy Birthday to the birthday boy.Would recommend this venue

We went to Staines Tgi’s for my daughters 13th birthday (her choice as she wanted the birthday experience) we ordered our food and it took a little while although restaurant was empty.. we didn’t mind so much as we’re busy having a chat. We wrote on our booking email prior to arriving that we we’re celebrating a 13th bday. My partner then went up and told a group of 4 staff. They said if it’s on the booking form don’t worry someone will do it. We then sat and watched other families have the birthday experience but still no one came over to our table. Eventually we gave up waiting and asked for our bill and told our waitress (who was lovely by the way!) she was mortified bless her and went to tell her management who then told her to offer us a takeaway slice of birthday cake and about £8 off of £105 bill! Really disappointed with this as the main reason we came here tonight was because my daughter requested we come here as she had been before for a friends birthday and really enjoyed it! Unfortunately it wasn’t the same for her! Not great for a 13 year old celebrating her birthday!

Paulo was very happy, enthusiastic and a great server! Food was quick and tasted great. Overall good experience

My boyfriend and I booked a table at TGIs last night and have to say the service was BRILLIANT !! We were seated straight away and our waitress Amber was extremely attentive at all times. The food was really good and the wait between courses wasn’t long at all. Thanks Amber for looking after us during our visit, we had a great time. Be back soon :-)

Im a regular in TGI F but this time they let me down, bad service not very attendive and what i try to express my self i was ignored. i think you gonna loose me as regular guys!

Great service from Paulo tonight on our first visit to tgi’s. Made our evening enjoyable. Amazing food. Amazing service.