We enjoyed our meal in Oxford. In this iconic emplacement for the inspector morse. We lunch a fish and chips, a bagel of baked salmon, the sausage and of course three pints
It used to be a very nice place, but now the upper floor is usually closed, and the food is not comparable with the one served when they opened the business . Another company's service in decline like other thousands.
I’ve always been a loyal customer of Cafe Nero, more speculation at the High Street store, where I’m consistently welcomed with warm and friendly service. I’ve also occasionally visited the Gloucester Green branch and have generally been satisfied with the service there as well.
I’m based in Oxford and commute to Bicester for work via train. This morning I made a detour to Gloucester Green specifically for your Luxury White Chocolate Mocha, which I love. Upon ordering, I mentioned to the male staff member that other stores usually fill the drink to the top. I wasn’t complaining—just pointing out the difference in service. He responded politely, but the female staff member nearby scoffed and laughed, then went on to explain why they “can’t” do that. I clarified again that I wasn’t arguing, just sharing feedback.
Unfortunately, my order was then made incorrectly—I received a Luxury Hot Chocolate instead. I returned to the store and joined the queue. The male staff member was kind and apologetic, admitting he misheard and offered to remake the drink, which I appreciated.
However, the female staff member—now at the front—looked at me with visible irritation. When I explained the mistake, instead of acknowledging it or apologising, she accused me of placing the wrong order. Her attitude was rude, defensive, and unnecessarily combative.
This experience left a very negative impression on me. I typically don’t leave reviews, especially as I’ve consistently received great service from your brand. But this interaction completely shifted my perception. Customer service should always reflect courtesy and professionalism—sadly, her behaviour did not.
This is customer service, and what I experienced this morning was the opposite of what should be achieved. Instead of starting my day on a positive note, I left feeling disrespected. I didn’t anticipate that popping in for a coffee to kickstart my morning would become such a negative encounter.
Don t get fooled by the name. This place has nothing to do with kebab or anything near that idk why they call themselves Kebab King stay away you can only take from them
Aparte de Jake Stockford, que imho necesita ascender a la alta dirección i/c un pub Spoon, preferiblemente thOxford Swan & Castle, esta mina de oro apisonada (es decir, a la Compañía) de un pub es bastante pésima.
A menudo, el servicio sutil, hostil al cliente o francamente grosero del personal de bar nuevo y más experimentado hasta gran parte de la administración allí, necesita ser abordado con mucha URGENCIA.
Celebrando un cumpleaños especial. Excelente comida y el servicio de todo el personal, pero especialmente Bradley era amable y eficiente e hizo nuestra noche.
In Oxford for a few days holiday. Visited this Prezzo on first night as close to hotel. As a chain restaurant on a Monday night had low expectations but fancied pizza. From the off the experience was first class. The service was attentive and efficient (restaurants are finding this difficult post covid with new staff). Well done Liley. Every morsel of food arriving at the table hit the mark. Piping hot and tasty. My Calzone was pure theatre drawing looks from other tables and a passer by, exclaiming a wow that looks good. Keep it up Prezzo Oxford and give the staff a bonus.
4 George St, Oxford, OX1 2AF, United Kingdom, England
A decent filling, but yet again ruined by the automated self service checkout. Why do it.
I can’t see how my sub is being made and what stage it’s at. Awful idea
Visitado para el té de la tarde en el salón. El camarero tardó un rato en venir y sentarnos. Los asientos a los que nos mostraron eran demasiado bajos para la mesa, bastante incómodos, pero nos dijeron que no había alternativa a la que pudieran movernos.
El té de la tarde era agradable, buenos sándwiches, bollos grandes, cálidos y suaves. Sin embargo, decepcionado con los “pasteles”: un chocolate relleno de caramelo, un pequeño cuadrado de gelatina, un pequeño bocado de galleta y una tarta frangipani. No hay pastel de verdad.
Tomamos té en el Randolph hace 7 años, que era mucho, mucho mejor. La decoración en estos días es muy mala - coincide (pero presumiblemente diseñado de esa manera desde la renovación).
También tuvimos cócteles en el bar Morse, que fue una experiencia fabulosa.
tratando de ser un delicatessen de calidad, pero sirviendo baguettes muy caras utilizando ingredientes baratos. mi brie, avacado, cebolla roja y sándwich de mayo - el brie estaba preproporcionado - dos cortadores muy delgados y el mayo no sabe bien - una marca de catering barato? ? si usted está tratando de ser de calidad, entonces por favor utilice ingredientes de calidad. 10 para un promedio muy alto, vale baguette es mucho dinero
Helado básico, no muy sabroso, el chocolate sabe más dulce que cualquier otra cosa.
La limpieza es cuestionable con mesas que quedan con migas y pañuelos sucios. La vajilla y las cucharas parecen que ya se han usado pero no se han limpiado.