Afternoon Tea at Macdonald Randolph Hotel in Oxford

We were given Afternoon Tea at the Randolph as a present from some friends, so we didn't actually pay for this but I'd have been rather disappointed if we had. We'd asked to sit in the Drawing Room but were told that there were no other bookings for the Drawing Room and therefore we had to have it in the Alice Restaurant, which, while nice enough, wasn't as atmospheric or well appointed. (There were plenty of people in the Drawing Room too, so the argument that it "would have no atmosphere" was slightly odd.) Service was slow, and for £79, I'd have expected a bit more pizzazz than four tiny sandwiches each (none of which included roast beef and horseradish), a couple of scones and some tiny cakes. The scones were very good, and were served warm with lovely clotted cream and nice jam. Four of the varieties of tea were unavailable, including both Darjeeling and Assam. We've had previous experiences of afternoon tea in other 5* hotels where we've been served with excellent hors d'oeuvres, attentive service with additional sandwiches and top-ups of tea, and boxes for cakes automatically offered, so the Randolph did seem like very poor value in comparison.

My husband bought afternoon tea as a gift for me and a friend for £39.50 each. We thought the booking was for the Alice restaurant but were led to another dining room, which was comfortable and well-appointed. The initial embarrassment of having to phone him from the table to confirm his credit card details was not a good start - we felt that other people in the room were listening and looking at us. The tea, when eventually brought to the table was cold and we had to send it back. When fresh tea arrived there was no accompanying milk so we had to ask for some. The sandwiches were adequate (four each, different fillings), scones were lovely (two each, one plain, one with fruit, with jam and cream), cakes were lovely (four each, different types). The service was slow and the waiter uncommunicative at best. An older lady, part of a group, who sat near us, struggled to move an armchair nearer to their table whilst the waiter, who was wiping down tables nearby, ignored her when she obviously needed help. The service charge was included in the bill at 12.5%. Therefore we paid just over £88.00 for what we considered a below par afternoon tea. I will not be visiting again and would not recommend to anyone.

Great service. Food suffers from too few (and mediocre) sandwiches and too much (though very good) scones and cream/jam. Excellent teas and high quality English sparkling wine. 'The Alice' restaurant attempts to be elegant. It was indeed comfortable but the pink settees and 'modernist' artistic representations of 'Alice in Wonderland' didn't work for us. The room is also too large and not thus not intimate enough.

More care needed at these prices! Good points: lovely, warm scones with great jam. BUT: One of us had gluten free afternoon tea, which was pre-ordered with a month’s notice. NO cakes were provided. There were small pastilles provided instead. That’s really poor. If you advertise gluten free afternoon tea, provide gluten free cake. It’s not difficult. The bread for the ordinary afternoon tea was very dry - was it stale? The service - oh dear! We had booked for 4.30pm. We had not finished at 4.50 (there is a surprise, right???), but - mid mouthful - we were told “I’m closing now, shall I get your bill?” We were informed we could order other things, but through the waiters at the bar (yeah, okay, so just ask them to do our bill then!). That’s so poor. We felt rushed, just 20 minutes into the afternoon tea. Minor point coming, but it just says how little care is taken: In a room with plenty of tables for two, we had a table with three chairs. Just move the extra chair, it takes 30 seconds. Now, normally I wouldn’t care much about this. But it seems symbolic of the difference between don’t care and care. Disappointing.

Afternoon tea as a meal in itself is a tradition the Randolph is keeping up very well. It is old fashioned and stylish, served in a spacious, comfortable drawing room with a choice of armchairs and upright chairs at tables. Quiet pleasant background music. Paintings of Oxford on the wall. The cakes look pretty on their three-tiered cake-stands. The tea itself was excellent - proper leaf tea served in a pot with a jug of milk and a strainer. There is a big choice of varieties of tea, and I thought the Darjeeling was top quality. And you can get as much as you want - ask for a second pot if you like. The scones also were excellent, very fresh with gorgeous clotted cream and jam. As for the tiny mushroom tarts, I'd like to have a complete meal just of them. I could have done without horseradish in the smoked salmon sandwiches, and the turkey ones didn't need stuffing in them. Cranberry is sufficient. All this comes at a high price, but it is the Randolph, so you'd expect that.

Classic afternoon tea experience, good service, warm ambiance, with a view of the Ashmolean. Would recommend

Don't bother. It's very expensive for what you get, and the pianist is so awful that I did at one point think of getting up and asking her to move aside so I could play chopsticks instead. It's a pity, as I think that Graduate have done a great job with the rest of the hotel, and I love the Alice and the cocktail bar. They do killer cocktails.

Pure opulence with nice tea, sandwiches, scones and petit fours. Highly recommended - even if you're not staying at The Randolph.

My son, daughter-in-law and I made a last minute decision to have afternoon (cream) tea at the Randolph (b/c the Ashmolean was closing early for a private function). The menu did not have written prices but the tea and scones at an eye-watering £17.50/head seemed the lesser of two evils. We asked for cold water to drink as soon as we arrived and hot water to add to tea once the tea was served. Neither arrived. We waved and waved to get eye contact with our waiter - to no avail. Once we also ran out of jam, I walked to the waiter to get help. Some time later the hot and cold water and jam came with a big dose of bad attitude. The serving of jam for nine scones was, I am sure, the same size pot they would give one person with three scones. The bill did come promptly once we asked for it. I was more than appalled to see an added service charge - without any note that the charge was optional. I asked for it to be removed and it was. I have never, ever, ever had such overpriced bad service. Be warned. Stay away from the Randolph Hotel.

The place have potential but the service is very slow. We came here for inspector Morse feeling and it was geeat. A plus for the concierge guys

Teníamos un bono de regalo para un té de la tarde con champán para dos. La presentación y la calidad de la comida fue excelente y el champán fue muy agradable. Escuché a personas en la mesa de al lado pedir comida sin gluten y eso no parecía ser un problema. El personal fue extremadamente bueno y amable.

Reservamos con anticipación para celebrar un cumpleaños, la habitación es espaciosa y los asientos son cómodos, el té estaba bien mezclado, los sándwiches estaban bien, los bollos agradables, pero el servicio no fue atento, tuvimos dificultades para atraer la atención de los camareros por los cambios de reposición de té y cubiertos, en comparación con las experiencias de té de la tarde anterior, por ejemplo, en Claridges London: el estándar era mucho más bajo, pero de un costo similar, la vajilla no estaba bien, sino que era gruesa, también el olor de los otros Diners Food, olía a pescado en toda la planta baja del hotel , El código de vestimenta que leímos era - no Jeans - Muchos de los otros clientes llevaban jeans, Fresh Flowers habría sido un buen toque en las mesas vacías, el ambiente carecía del ambiente de lujo en nuestra opinión,

Tomé el té de la tarde en el salón del hotel Randolph con amigos para celebrar algo. La habitación es hermosa, la mesa elaboradamente puesta con ropa de lino almidonada y servilletas, etc., y el servicio es útil. ¡Pero el té de la tarde era muy pobre! Y a los 39. 50 por cabeza, o 44. 50 con una copa de champán, ¡fue una estafa terrible! Primero los sándwiches: pan rancio y rellenos magros. Los bollos, no frescos y cálidos, sino fríos y secos. La mermelada: no es una conserva deliciosa, sino una cucharada de mermelada pegajosa de baja calidad industrial. Los pasteles: sobre pasteles pequeños, secos y poco apetitosos y delicados que no se sentían ni se veían frescos. La cocina Randolph realmente necesita repensar lo que ofrece, ¡y está listo! En la actualidad, simplemente no garantiza los precios exorbitantes que está cobrando.

The restaurant was shut for lunch but we were directed to book a table in the lounge. On arrival we found that the lounge menu was served in both the lounge and the Morse bar, so opted for the Morse bar which has a nice atmosphere. The overworked man serving in the bar was quite distracted and it was a challenge to get an order taken.My husband’s haddock and chips were ok. I ordered a prawn Rose Marie sandwich and the soup of the day, which was carrot and parsnip. The sandwich arrived - no prawns evident, a thin smear of pink something in the sandwich with a bit of lettuce, with no butter, and stale bread! I brought this to the attention of staff. They apologised and promised to bring me the right thing straight away. In the meantime I drank the soup - a thin soup which was tepid despite being brought to me in a metal bowl with lid. Didn’t taste home made. Unsatisfying but I was waiting for my sandwich. The second version of the sandwich was eventually delivered - yes, butter on the bread this time, but the same pink smear! The manager assured me that the prawns had been whipped into the sauce, so I started eating it. It was smoked salmon pate! Not prawns Rose Marie at all! I showed it to the overworked man at the bar. He said the manager would come over. She didn’t. I was hungry and still had no sandwich!Eventually we asked for the bill and the manager brought the bill, apologising, and having deleted the food costs. I left hungry and unsatisfied. Surely a prawn Rose Marie sandwich listed on the menu is not too much to ask?

Fuimos a tomar el té de la tarde de cumpleaños y nos decepcionó muchísimo. Reservamos para las 3 de la tarde y nos llevó una hora servir algunos sándwiches y pasteles, a pesar de decirles de antemano que era para un cumpleaños especial y éramos vegetarianos. Habíamos reservado el té de la tarde con champán y no nos sirvieron champán. Demasiado caro y el servicio no es lo que esperamos de un hotel de 5 estrellas. Nunca más.

Great service and good food at this location. Good atmosphere also. Very good experience overall. The wait staff was accommodating and the location was pleasant.

Lunch at Randolph is not our reccomodation. Slow service, mediate food quality, thow a good Whitewine.

I went for afternoon tea with three friends after seeing a show. The food was great! Tasty sandwiches scones and cakes and Alex served us with a big smile and friendly chat. We then had cocktails in the cartoon bar and will definitely go back again. Great time had by all. A lovely venue in a lovely city

The afternoon tea came on a three tier plate. The sandwiches, scones and cakes were very good, no complaints there.

We had a family christening in Oxford and wanted a good place for tea after. We booked the Lancaster Room at the Randolph and it could not have been better. Comfortable smart room - and plenty of tea! Relaxed and comfortable - it was ideal.

We went on Monday for afternoon tea and it was overall a disappointing experience. The tea pot was left on the table for me but I had to ask for a cup and it took a hour for the food to arrive. The sandwiches were good, the scones o.k. and the cakes very ordinary - with a glass of champagne I thought the price of £44.50 per person plus service already added to the bill was poor value against other afternoon teas I have had elsewhere. Definitely would not go back.

The breakfast that was included with our room was very underwhelming. But on our 2nd night in Oxford we were too tired to go out on the town and decided to try the restaurant in the hotel for dinner.

Top quality. 5 star. Exactly what afternoon tea should be like! Couldn't recommend it more highly. Will certainly be returning.

I used to go to the Randolph for afternoon tea when I was a student in Oxford (about a million years ago). It was a real treat, one to be saved up for, or to take indulgent relatives to. Not any more. I took my little girl, expecting something really special, and it was so disappointing. My daughter's apple juice had gone off (fizzing slightly), the sandwiches were doorstops, the cakes were dull and, in the case of the macaroon, overcooked. For two afternoon teas, no alcohol, no extras, we paid nearly £100. The bill came with service already added, but then when I was handed the card machine, I was asked if I would like to add a tip. The place was practically empty (in August!) and I'm not surprised.

We went there for a light lunch. I ordered a poached egg with salmon which was good but a very small portion with no bread. My husband ordered a sandwich which was supposed to be done using sourdough bread: it turned out to be a very expensive sandwich made out of tin bread served with some crisps. We had to ask to have our glasses changed as they were dirty. Table cloth was also stained. All in all a disappointing experience though the room we were served lunch was beautiful with a lovely view.

It has been a true pleasure to come for the afternoon tea after the exams and get an excellent service from the hotel employees who showed all the hospitality and positive attitude. We enjoyed all the selection of sandwiches, warm mouthwatering scones and unique small cakes. Especially one of us had a gluten free afternoon tea and was really satisfied with the quality! Unlike other places, Randolph has a perfect atmosphere for tea time and music.

The signature afternoon tea at the Randolph Hotel in Oxford did not meet our expectations at all.

¡El Ritz y el Dorchester son mucho mejores y mucho más baratos! Resulta que no son 5 *, solo snob.

La ubicación es excelente, justo enfrente del Ashmolean y el edificio es una delicia con un encantador interior de Artes y oficios. Ese es el fin del deleite. Esta es mi segunda visita en tres meses, la más reciente fue un intento de corregir el anterior, cuando el servicio era terrible y la comida estaba por debajo del promedio. Esta vez, el servicio fue mucho mejor, pero los sándwiches se habían hecho claramente al menos una hora antes de que nos dieran y casi no nos llenaban. El único nuevo fue el reemplazo de un relleno estándar al que soy alérgico, ya que estaba recién preparado. Estoy muy triste por escribir esto, ya que este lugar debería ser fabuloso. Me pregunto si hay demasiados turistas que no regresarán, lo que significa que dependen de la ubicación para los negocios. Por favor resuélvelo! !

Fui con un grupo grande para el té de la tarde. El camarero aclaró que sabía de nuestros dos casos especiales para comer (una alergia vegana y una de semillas). ¡Me trajeron mi propia exhibición de sándwiches veganos (aguacate y verdura en escabeche (?), Hummus y verdura, hierba con verdura asada), bollos (con mantequilla vegana y deliciosos) y postres! Fue increíble ser reconocido y acomodado de esa manera.

En primer lugar, estábamos un poco apurados debido a que nuestro autobús turístico salía temprano y tuvimos que empacar algo de la comida y salir.

Food is good however the service is too lousy. Sitting there for more than 15 min after order placing waiting for my glass of water. When I reminded a waiter for my water, he said sorry, then he brought me the check, he said ‘you had the steak, how was it?’ So funny, I told him I haven’t even started? Nothing on the table, he even asked me how was it???!!! Unbelievable! Very bad experience!

It's the same afternoon tea you can get in any number of tea shops and cafes for literally half the price. Of course, you're paying for the setting, as well.

Décue de ce thé pour le menu et le service. Les sandwiches auraient pu être plus frais, le choix de thé très restreint et le service médiocre. De bien meilleures options disponibles !

I've had afternoon tea here several times and was never before disappointed. A beautiful period drawing room with crisp white linen, attentive and well trained staff - it's like going back to days gone by, for a treat. But... In November we went there and had a terrible experience - the food was - well - not even average, we were shoved in a back room and the staff seemed indifferent. But as this was unusual for this place, I wrote to them, explained the situation, and they offered us a free afternoon to make it up. I can honestly say it was perfect in every way. The food was lovely and plentiful - freshly prepared and beautifully presented. The staff couldn't do enough for us, and we were even offered a complimentary glass of bubbly. We sat there a long time waiting for the play to start round the corner in The Playhouse (that we'd booked earlier) and despite the fact that we were the last ones there by quite a long time, we didn't feel rushed or in the way. Thank you Randolph - you redeemed yourselves, and we will be back again - next time we need a treat.

I decided to book an afternoon tea at The Randolph as a treat for my Mum’s 80th birthday. I now wish I hadn’t.

Went with my wife for something a bit different, a bit special - left disappointed. The Drawing Room is a bit drab, for all that is said about it being a bit special. The food was ok, not great. The service a bit odd, not very clear as to what our choices were. Lots of food, by the end we felt that we had eaten too much, then the 'doggy bag' boxes appeared! For the price I felt that we ought to be eating it all but was defeated!! One off the list but not to be repeated.

The drawing room at this hotel is the perfect spot for afternon tead. Great ambience, great food and great staff

I went there for the afternoon tea - ok, but nothing special. For the price and the hype I expected more - it was an ok experience, but I had much better elsewhere (sandwiches, cakes, champagne, and service)

Had an afternoon tea here with my wife a few weeks ago, it was okay! Some parts were great but they lacked in some areas as well. Bit pricey

Celebré un cumpleaños familiar especial con el té de la tarde y fue muy impresionante. El comedor era tranquilo y acogedor, con muebles muy ricamente tapizados, que era muy cómodo. Amplia selección de tés para elegir y vajilla y cubiertos de la más alta calidad. Nuestros servidores explicaron toda la deliciosa comida con cuidado e incluso hicieron un esfuerzo adicional para garantizar que nuestros huéspedes vegetarianos estuvieran bien atendidos. Amplia selección de sándwiches delicados, bollos caseros (aún calientes del horno) servidos con crema coagulada, mermelada y crema de limón y pasteles.

For my 70th birthday's modest, family celebration this venue proved perfect. The Events Co-ordinator and staff were very approachable and ensured that we had everything we needed, including a quieter part of the room and good disabled access inside the building. Magic touches included a dedicated, souvenir menu, perfect linen napkins and oh joy, since one of the party is Cornish, generous, correct-temperature clotted cream! I wish I had taken a snapshot of the beautifully-laid table...

Fuimos el 8 de diciembre para celebrar a mis hermanas 70 cumpleaños. Había reservado con antelación y les informé que era especial. Debido a los andamios en el momento en que tuvimos que dejar en Playhouse con la silla de ruedas. Se bajó rápidamente una rampa y los porteros empujaron la silla de ruedas hacia nosotros. Las habitaciones recién renovadas eran hermosas. Nos dieron nuestra mesa y esperamos y esperamos! ! El té llegó y, aparte de una visita para comprobar que todo estaba bien, no volvimos a ver a nadie. Un poco distraídos con la preparación para la función de Navidad que aparentemente tenían esa noche. ¡La crema coagulada era tan dura que no pudimos esparcirla! ! Yo había pedido un poco más y cuando llegó, obviamente había sido cocido en el microondas? ? Es demasiado caro para lo que es. Lo que fue tan decepcionante fue que no hubo absolutamente ningún reconocimiento de "EL" cumpleaños en absoluto. No esperaba una banda de música ni nada, pero dado que este es un hotel de lujo, necesitan hacer un mayor esfuerzo. El boca a boca es publicidad gratuita. No volvería aquí de nuevo.

Mi amigo y yo hemos tomado té en el Randolph muchas veces a lo largo de los años y, a menudo, justo antes de Navidad. Tras un hueco, de un par de años volvimos este diciembre. Realmente muy decepcionante. El precio se ha disparado hasta un nivel ridículo. El menú provisto no mencionó la opción de tomar una copa de champán, tuvimos que preguntar y la camarera tuvo que preguntar por ella misma. Generalmente ocupado en esa época del año estaba casi vacío, probablemente reflejando los precios. Los emparedados estaban secos y los rellenos escasos. Los pasteles carecen de imaginación. No nos ofrecieron más té. En general nos fuimos sintiendo tristes y que no nos molestamos en volver.

Estábamos visitando Oxford el fin de semana y mi esposa siempre había querido tomar el té de la tarde allí. Que decepcion ! ! ! El servicio era impecable, pero la calidad de los pasteles y sándwiches era muy decepcionante.

No a menudo escribo reseñas, pero dado lo malas que han sido las críticas recientes, quería decir que hoy hemos tenido una experiencia maravillosa en el Randolph. La comida del té de la tarde era encantadora y no podía criticar el servicio. La comida llegó rápidamente y pudieron adaptarse a nuestros sándwiches preferidos. Teníamos servilletas adecuadas (a diferencia de las críticas anteriores) y la habitación era preciosa. He tomado el té de la tarde aquí varias veces a lo largo de los años y fue mucho más tranquilo de lo normal, tal vez debido a críticas mixtas. Sin embargo, sin duda han escuchado los comentarios. Bastante caro, pero lo recomendaría felizmente. Incluso señalaron un descuento del 15% para reservas en línea cuando pedí la factura.

Tea in the Randolph used to be the ultimate in Oxford and possibly English “Tea” experiences outside the Ritz and, of course, North Devon farmhouses..

This hotel where I used to go to quite frequently has lost all its glamour, its style and sparkle. The coffee/morning rooms makes any Costa Coffee look luxurious... Gone are the days where you could enjoy a morning coffee, with newspapers. Gone are the napkins and....they don't even bother to supply paper ones. The caffetiere we ordered arrived from somewhere (there was only a coffee machine behind the bar where we were seated) and the quality of the coffee was abysmal. In the glory days - which is not even that long ago - the coffee came with beautiful biscuits. But alas, also the biscuits are a memory too. The bill came to 11.81 which I thought astronomical and naturally I will never return to this supposedly four star hotel....

This was a special treat for my 60th birthday. We started with champagne which I didn't expect with afternoon tea. I have allergies but this was taken care of and asked what I preferred in its place. The food was beatuifl and presentation was lovley. The staff were very attentive making sure we were happy even to where we were sitting. The atmosphere was quite and very restful like stepping back in time. The Randolph experience is not too be missed.

We arrived at 5pm to be seated at a small coffee table and two chairs not really the relaxed comfy seats we hoped for i asked if it was possible to move to a different table to which we where allowed they eventally came and cleared the dirty plates we sat for a further 30 minutes before we were given menues and the table still hadn't been reset, when we ordered we asked if my husband could have mainly ham and beef sandwiches as he doesnt like lobster or egg the waiter said that wouldnt be a problem but when it came out the'd not done what we'd requested then as i picked up the first sandwich the bread was so dry so i asked for fresh from a different waiter who took them back eventually some sandwiches came out I don't think they where any fresher and I am pretty sure they just put them on a different plate, dry scones that are more like rock cakes and the tea didn't come out with the food and we had to ask for clean plates to eat our cakes on, service was awful very slow and they just kept getting it wrong, they didn't come to see if we were ok or required anything else it was rather expensive at £44.50 per person which you don't mind paying if it's reflected in the food and service and we were so disappointment that it did'nt reflect either, we were really looking forward to it as it was for my husband's birthday but unfortunately it was terrible, it's such a shame as we had been before in 2014 and rated it as the best afternoon tea we'd ever had and excellent value at £25 We told everyone how great it was but we won't be recommending it again, we did express our disappointment to the waiter who did apologise and offer us some champagne but as my husband said if they can't get the basics right fresh bread, soft scones, good service then there in trouble which is a shame as it's a beautiful hotel in a beautiful city but next time we visit I think we'll eat elsewhere.

Traditional tea service with all the trimmings at a leisurely pace. As visitors to Oxford, it was a special treat.

I took my daughter in law. as I had a birthday prezzie to use up. tea for two. . omg we had a fantastic time. THANK YOU SO MUCH

This high tea should of been a celebration but it wasn’t. Even though we booked they were not ready for us and we sat on a table that would fit 6 people.

Very off-hand and slow service, poor sandwiches and very tired decor. Meant to be an afternoon tea to show off Oxford to a guest, but was an expensive waste of time.

Had booked in advance as a special treat, being careful to mention my GF status.

Called in for coffee when we arrived in Oxford.

Had afternoon tea with my daughter-in-law and her daughter-in -law last week and the service was poor from the moment we arrived. We were ushered into the tea lounge by the doorman but then waited for approx. 5 minutes by the desk. My daughter in law went to reception to ask about the delay and eventually a young man arrived and took us to the table without even an apology. The rest of the service continued to be very slow and although one does not want to rush the experience it appeared that they were short staffed. The tea itself was fine although I did not feel it was up to the standard of a couple of years ago. I was appalled to discover that a hefty tip was automatically added to the bill, I would not have opted to tip such poor service.

While the staff were most helpful and attentive the afternoon tea at the Randolph was absolutely dreadful. A few tiny, mediocre sandwiches accompanied by cakes which had clearly been sitting in the fridge for some considerable time and a pot of lukewarm tea. For this 'feast' we paid thirty pounds each plus service charge. We then retired to the Morse Bar for over priced cocktails and wine consumed in a shabby, grubby, draughty room. Clearly this hotel is trading on past glories and the notoriety of being mentioned regularly on television. My next visit to Oxford will include food at the nearest Wetherspoons where I will get unpretentious value for money in clean, warm and pleasant surroundings.

We married in this hotel and visited to celebrate our 10th anniversary. We booked in advance and mentioned our anniversary (this was not acknowledged during our visit).

We were staying in Woodstock for a few days, and had a Day sight seeing in Oxford, we did the tour bus trip first it showed us were was the best places to visit on foot latter, well worth it. We arrived at the Randolph around 3pm, we went into the Morse bar to have a drink and asked if we could order afternoon tea, to be told that the main lounge was full, and they were not serving afternoon tea. We asked then if that we could order a plate of sandwiches and eat in the Morse bar, again to be told that they did not serve food in the Morse bar. Another member of staff said that we could order sandwiches and eat them were we were. It took an absolute age for the sandwiches to arrive, and they were not worth the wait, whilst waiting sat in a corner by the bar how in need the place needing some TLC.the place needed painting the carpets and chairs were in need of replacing. Spoiled our trip Morse the TV programme was a favourite of ours and visiting the Morse bar should have been an occasion for us. Sadly not.

We had tea and loved it, but we split the large portion offered with the "high tea." We enjoyed the atmosphere of the room.

We were very well attended by Katerina (I think that was her name). The ambience was super and the afternoon tea left us full for the rest of the day. The sandwiches were traditional and made to perfection. The scones were warm and great with the lemon curd. The cakes were out of this world! Tea was also lovely.

My husband and I are from Norway and have been to Oxford several times. This time it was our 44th weddinganiversary, and we decided upon afternoon tea at the Randolph. We have been wanting to do this for some time, so we went in to book at 11 am, to be sure that everything would go smoothly when we arrived at 4 o'clock. When we arrived at 4, they couldn't find our booking but gave us a table. We had ordered a quite expensive tea with champagne and were looking forward to it. After 40 minutes we had received nothing, not even been given a glass of water. (30 degrees outside) The girl, who was really nice, had disappeared, and we gave up. Told the girl on reception we couldn't wait any longer, and left. Very disappointed as we have been thinking of doing this for years...

Normalmente no suelo dejar comentarios negativos, pero sentir en esta instancia está justificada. Reservamos el té de la tarde cuesta £180 para 5 personas. Nos permite hacer dos horas, pensamos que sería un montón de tiempo tener una limitación al final. Nos quedamos en uno de los primeros en llegar, pero después Esperamos una hora y media para la comida y tenía por entonces terminado nuestro té y prosecco. Ya dije al camarero que tenía una limitación de tiempo, pero esto no hace ninguna diferencia. Cuando la comida no llega los bocadillos estaban secos y claramente no había sido recién hecho y la tarta de mediocre. El primer camarero era desinteresado y lento. Cuando mi suegro planteó una queja nos dieron el prosecco gratuita que era un bonito gesto, pero no compensó por tener un té de prisa que impregnaron con lo que debería haber sido una celebración especial de cumpleaños. No es el estándar de la comida y el servicio que puede esperar de un hotel de cinco estrellas que es conocido para el té de la tarde. No éramos los únicos esperando - una familia canadiense que obviamente estaban de vacaciones nos levantamos y dejamos claramente decepcionado que no había llegado su té. En esta coyuntura comercial donde la competencia es la clave, las empresas no pueden permitirse ser descuidadas y slap guión, incluso si son Randolph. Estaremos tomando té en otro lugar en el futuro.

Me he vuelto un par de veces desde mi última revisión, cuando el té de la tarde era servido en el restaurante con temperatura no bien entrenado. camareros Pero ahora parece que están en el buen camino! ! El nuevo salón de té es más fresco, evacuaron el piano lo cual está triste pero era rara vez jugado. Así, han añadido una mesa y el mobiliario es nuevo.

Had a High Tea with 2 other friends.

No reserve el té de la tarde en el prestigioso hotel - la peor comida que he tenido jamás y pésimo servicio. No valía la pena. No sé cómo pueden llamar un hotel de 5 estrellas.

Disappointed in the very slow service and the gluten free option for afternoon tea was not good for the price paid. I have eaten far better for a lot less!

Nos trataron de amigos para el té de la tarde para celebrar un cumpleaños. Imaginaba que después de más de 100 años, el Randolph habría costado cómo servir cuatro personas con té, bollos y pasteles. Por desgracia, no parece. Reservamos para 4:00 y nos llevaron a una mesa unlaid. Cuarenta y cinco minutos más tarde de té llegó nuestra ollas (mesa y fue apresuradamente y quince minutos establecidos) después de que la comida llegó, momento en el que el té era estofado. Alrededor de saltos Cue más fresca. Brew. Como una pena pues los pasteles y otras delicias estaban deliciosos. Por solo 100 libras no incluye servicio me esperaba algo mucho mejor.

a real treat to visit a haunt of morse in oxford,the morse bar is well worth a visit and the staff very good

Un excelente lugar para tomar una taza de té, cerveza, etc, cuando estás explorando la ciudad de Oxford. Está cerca de muchos de los puntos de referencia conocidos de Oxford - Lugares puede reconocer de filmes morse -y de hecho puede reconocer el interior del bar morse. El personal son invariablemente educado, servicial y elegantemente vestido, tiene un aire de lujo. Hay una galería de fotografías de las estrellas de la serie de televisión que han visitado. Sin duda recomiendo una visita.

Tenía ganas de tomar el té de la tarde en el Randolph desafortunadamente era claramente de la media. Los bocadillos eran rancios con muy poco abundante y estaba muy frío, obviamente sólo salió de la nevera. El servicio era muy lento el camarero refrescado nuestro té porque estaba fría. Bollitos estaban bien y los pasteles eran bonitas. No podría recomendar muy caro para lo que te daban.

Un bollo se supone que es la luz y mullidas y ligeramente húmeda, no es un duro, liso, sin cáscara, objeto de una torta seca rock en textura. El Randolph debería tener este derecho. Los tés que teníamos: gris, desayuno inglés y Marroquí menta eran casi indistinguible de los otros y somos gente que usualmente no exigente. No nos importa pagar mucho por las cosas buenas, pero para el té y bollos - una experiencia básica en inglés, vete a otro sitio.

The venue is lovely and the cakes were very good. However, there was no-one at the desk when we arrived to show us our table and it continued like that all afternoon. Long, long wait to be served (we chased several times - perhaps 45 minutes to get the tea?); champagne was served warm; tea served 10 minutes before any milk was brought to table; scones served without any jam or cream (brought 10 minutes later after we chased), most staff seemed not to speak or understand English. Very poor management/training.

Tea at the Randolph should be a must do event on a trip to Oxford. The hotel is lovely and right in the middle of town. The tea itself is nice, if now amazing. But it's the detail and the service that really let this place down. We sat and watched as various potential customers cam in and waited awkwardly as there were no staff to greet or seat them. Then there are suddenly four members of staff, then there are none. Tables are left dirty and uncleared as the directionless staff try to cope with only a mll number of guests. Was this place needs is a good supervisor or head waiter who is there to make sure all goes smoothly. But the waiter who seemed to have that role was never there. To top it all they served the tea with no cream for the scones. We were told 'someone has gone out to buy some cream.' Afternoon tea with no cream? It's all so badly organised, whoever runs this hotel needs to really examine what sort of service they provide. This place should and could be a gold mine and a brilliant addition to things to do in Oxford. At the moment all is is in a disappointment.

It was wonderful to sit in the room and enjoy afternoon tea with delcious cakes and tea. The room is beautifully furnished and the service was excellent.

I am a Randolph fan, and I am a regular customer. The place is gorgeous.

My wife and I thoroughly enjoyed our afternoon tea with prosecco in the Acanthus restaurant in the Macdonald Randolph Hotel. The staff were all very friendly, very professional and very accommodating. The surroundings were absolutely stunning and the whole affair was very relaxing and enjoyable.

While the food was very nice , the staff looked all miserable we were served by a girl called Santi who we could hardly hear she never came back to see if we were ok with our food

El té de la tarde en la sala de Randolph es la única parte del hotel que mantiene un estándar decente. Las raciones sandwich son pequeños, y la cantidad de crema, mermelada, mantequilla y servidos con los bollos es lamentable, pero estas deficiencias están compensadas con el servicio atento y el placer de estar en un lugar tranquilo y cómodo, el viejo salón. De ninguna manera el mejor té de la tarde en Oxford, pero una agradable experiencia en general.

To me, the place felt stuffy and pretentious and the service was extraordinarily slow. The food was standard for tea.

Tenía una agradable tarde de té en el Randolph en Oxford hoy que habría clasificado como un 5 / 5 si no hubiera sido por la lonchas de queso sándwiches de pollo y sándwiches de nogal. Yo habría esperado real pechuga de pollo pollo procesado no en rodajas que no tenía sabor alguno. Además, no estoy seguro de lo que el queso era pero no sabor muy agradable. El costo de un té por la tarde, celebración es de £36. 50 por persona por lo que me pareció que era bastante alto, teniendo en cuenta el nivel de las sándwiches servidos. Selección de tartas y bollos eran buenas, como la copa de champán.

The Randolf is opposite the Ashmolean so time your visit to the Ashmolean to be able to have tea at The Randolf afterwards. This is a proper English tea with cucumber sandwiches and delicious cakes

Nice tradetional place,staff really attentive,we asked for sandwiches without ham, they offers extra sandwich,the scones were warm with all the trimmings. The view of the Ashmolian museum was an added advantage. I'd go back whenever I'm there.

Good afternoon tea. I would say the cakes were nothing special, but all very nice. Tea & coffee replenished. I would personally prefer individual jam pots.

Visitamos para el té de la tarde, como pensé que sería el mejor lugar en Oxford para esto. Ojalá hubiera ido a otro lado, sin embargo, no era horrible era demasiado caro para lo que era. Sencilla sándwiches, las tartas eran aburrido una decepción y había algo de extraño líquido verde del desierto. También no era mucho de un ambiente.

Day trip to Oxford for afternoon tea and visit to The Ashmolean Museum.

Plush setting for a comfortable afternoon tea. Various choices of teas, we went with a chocolate tea and an Earl Grey. Great assortment of sandwiches and sweets. Fabulous scones with clotted cream! We sat, ate, drank, and chatted for the better part of 2 hours. The time just flew by! Great service and very friendly and accommodating staff.

Accueil distingué,lieu feutré,un afternoon tea délicieux.Choix de thés de sandwichs de pâtisseries ,crème avec belle présentation.Tout est parfait.UN EXCELLENT MOMENT

Food was lovely. Good atmosphere, service was good. Was not rushed into eating our dinner. Lovely view out of the window.

Perfect sandwiches, amazing scones and the best lemon curd I have ever tasted. The dining room is absolutely stunning and really adds to the experience. Service is also faultless. A lovely treat!

Service was amaing. Sandwches were lovely, scones delicious - cakes average - disappointing - expected really fancy moreish cakes

Tener mi hijo mayor estudia en Oxford, nos da la oportunidad de visitar la ciudad de manera regular, así que pueden esperar para ver un número de puestos sobre el Oxfordshire.

Mi marido y yo pasamos un día ad hoc en Oxford para celebrar nuestro aniversario de boda de 36, totalmente espontánea, decidimos tomar el té de la tarde en el Randolph, pero nos hubiera gustado haber caminado. .

Me fui con dos amigos ingleses para tomar el té de la tarde. Me habían recomendado y que había hecho una reserva. Esta fue la primera vez que tuve una formal del té de la tarde. Era precioso y lo recomiendo para venir con hambre ya que hay mucho para conseguir a través de! Los tés (bebidas) que se ofrecen fuera de lo normal y delicioso. No es barato, pero creo que valió la pena cada céntimo.

Envié un correo electrónico antes de la visita a un rico té de frutas. Confirmado no es un problema, pero cuando llegué me sirve exactamente igual que todos los demás. Decepcionados, ya que podía comer la mitad. Se quejaron como reembolsará pero no lo que uno espera de un hotel de alto nivel. michelin

Después de leer algunas de las críticas sobre este hotel y el té de la tarde estábamos un poco preocupados sobre nuestra visita a Randolph en el fin de semana. ¡Qué equivocada que ser! El té de la tarde en el Randolph Hotel fue simplemente perfecto. El salón del hotel es precioso, el servicio excepcional y la comida y bebida estaba delicioso. Habíamos reservado el té como un poco atrasado cumpleaños y cuando el personal se dieron cuenta, trajo un pequeño pastel y el pianista tocaba "Feliz Cumpleaños" - fue un toque inesperado pero muy apreciado. Un agradecimiento especial a Anatolia para hacer la experiencia de té de la tarde tan buena.

A lovely hotel, the afternoon tea package is good although slightly on the expensive side. It is very busy, so make sure you get there in good time to get a decent seat. All in all a pleasant experience.

Reservamos el té de la tarde por cinco. Nos informaron en recepción, donde nos pusieron nuestra reserva, que los únicos lugares disponibles eran en el restaurante y no en la sala de té tradicional. No tuvimos ningún problema en eso. Llegamos al hotel el día de nuestra reserva. Nos saludaron con una sonrisa fría por el camarero a cargo. No hay problema en eso. La pesadilla ha empezado a darnos cuenta de que aunque sin nosotros. Nos sirvieron con el paquete completo de té de la tarde en nuestra petición. Bollos incluido por supuesto. Que no llega. Pero tuvimos que pedir la crema y la mermelada! Y más tarde las placas laterales y la cuchillería. Y luego para las cucharas para comer escribió Jello! Si estos no fueran suficientes, uno de nuestros clientes, que era bebiendo té y tenía algunos en su taza de café, tenía su taza llenar por uno de los camareros! Ella ni siquiera preguntar si nuestro huésped fue tener un té o café. Estuvimos allí durante aproximadamente 1:30 horas. Durante este tiempo NO UNA VEZ nos preguntó si todo estaba bien. Cada vez que teníamos que renunciar para los camareros, para atraer su atención para cosas básicas que se esperan en ocasiones como esta, como¿½nitas recambios y más de té (el café era separatelly cobraron). Nos invisible! Cuenta que el restaurante estaba casi vacío, así que no hay excusas para la falta de allí. Es evidente que el personal no sabía cómo tratar el té de la tarde apuntes. Estaban completamente profesional en este sentido. La calidad de la comida (scones, sándwiches, pasteles) era normal, nada merece la pena mencionarlo. Para todos estos pagamos un sorprendente 83 libras. Hemos ido a muchos tés en nuestra vida. El Ritz de Londres es uno de ellos. No se puede comparar con el que, por supuesto, por cualquier tramo de la imaginación. Y en Oxford, a casas de té al lado de la University College y Queens College. De nuevo, no hay comparación. Estaba en una experiencia completamente decepcionante todos y vergüenza (ya teníamos invitados para la ocasión). Terrible. El té de la tarde Randolf Hotel no está recomendado. En absoluto.

Reservamos una mesa para el té con amigos desde el extranjero y nos dieron una mesa en el restaurante finos zarcillos, no es el típico salón de té, que es perfecto para esta ocasión. El restaurante es grande y abierto, no tiene atmósfera y está fría para lo que debería haber sido un evento cálido, cómodo y agradable. El té de la tarde inglés celebra la vida mejor en casa y este lugar definitivamente no tienen. La comida era buena y la calidad del té era elevado. El personal era eficiente, pero el entorno en vez deje todo. Una lástima, porque no es barato. Hubiera sido apreciado una reducción en el precio para tener que esta en un entorno inapropiado.