Delivery
Pickup
Outdoor
The best restaurants in Billingshurst and Shipley Horsham South East
35 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

75 Opinions in 2 websites
This place is shocking, some of the worst food Iv ever had. The Donner meat looks and tastes like it just came out of the washing machine the quality of the food is nonexistent it’s cheap and Narsty. The burgers are tasteless like chewing on rubber. The sauces have had water and sugar added to them it’s horrendous and the Shish kebabs are shocking. They are only interested in taking your money, someone is seriously gonna get sick from that place. Dog food at best.

286 Opinions in 1 websites
Book this place at you peril. We rang before our booking date as Google was saying site was permanently closed, the site owner didn't let us finish our 1st sentence before he was rude and obnoxious. Then we were told our booked "tent grass pitch with electric hook up" which looked lovely on the site pictures would be on a hardstanding at the side of the road. When I asked how you pitch a tent on a hard standing (didn't seem an unreasonable question to me) we were told to F'off. Decided to book elsewhere, to be honest the bloke can keep the money we paid, I'd rather lose £170 than speak to this bloke again.

176 Opinions in 1 websites
A regular haunt for a coffee and catch up with friends. Lovely and friendly with a good range of hot and cold beverages. Occasionally I indulge in a cooked lunch. The food is plentiful, hot and tasty. Ingredients are locally sourced and most (definitely the cakes) are home made. There is a soup of the day. Seating is quite a hotch potch with a couple of sofas, some easy chairs and then tables and chairs of varying sizes. Seating outside is under a large awning so you can sit outside with a dog for instance. Order and pay at the counter, them there is table service. It is hidden way opposite the library behind the shops, but that means that parking is not an issue and is pay and display. It has a little craft shop area where you enter.

101 Opinions in 1 websites
Manager reaction to feedback appalling to say the least. Would not allow us to explain our feedback and review when asked. Poor execution of customer service recovery - non existent. It’s a shame as all other staff were very pleasant and courteous. If only the manager as he called himself upheld customer expectations and objectives. Active listening and communication lacking to enhance customer expectations - very disappointing indeed. The proprietor of this establishment seriously needs to consider orchestration by current management in position. Quite clearly not git for purpose and unable to interact with customers with a valid concern regarding their menu choice. A very dignified response from our reservation, fair and responsive reaction to what was a car crash reaction from the manager who seemed completely myopic in his conclusion to our complaint. Will sadly not be returning to this establishment. I thoroughly recommend the curry village and at worst you have another alternative within the village.

1146 Opinions in 3 websites
An enjoyable evening in a traditional British Pub. The food was excellent and good value for money. While I didn't use the outdoor space it was well presented with lots of light as the evening progressed. I recommend that you sample the traditional atmosphere in this hidden jewel

752 Opinions in 3 websites
Had a lovely date night, the staff were caring and friendly. The meal was Exquisite, amazing portion sizes and full of flavour. All finished off with a nice cold beer and a chat to the barman. Nice to see a pub that is open for food 7 days a week.

286 Opinions in 2 websites
Book this place at you peril. We rang before our booking date as Google was saying site was permanently closed, the site owner didn't let us finish our 1st sentence before he was rude and obnoxious. Then we were told our booked "tent grass pitch with electric hook up" which looked lovely on the site pictures would be on a hardstanding at the side of the road. When I asked how you pitch a tent on a hard standing (didn't seem an unreasonable question to me) we were told to F'off. Decided to book elsewhere, to be honest the bloke can keep the money we paid, I'd rather lose £170 than speak to this bloke again.

164 Opinions in 1 websites
I arrived at 2:35 for coffee and cake. No one came to take my order even though there were staff standing around doing nothing. Eventually after 15 minutes I had to go to the till to place my order only to be told very abruptly that they closed at three! I asked if I could still place an order and was told yes but I couldn’t re-order! I thought that the cost for a cappuccino and a piece of cake at £10.20 was rather excessive but paid and returned to my table. The cake was brought to the table and pushed in front of me being served from behind. It was an extremely small piece! It took a further 15 minutes before my coffee arrived and it was cold and served in what can be described as a plastic beaker. When I complained it was replaced but with rather bad grace and with no apology. It was an extremely uncomfortable and expensive visit. There are many great places for coffee and cake in this area and the proprietors would do well to look at some of their competitors. I will not be returning. If an establishment charges top prices then their service and food and drink needs to be of a very high standard. This establishment does not reach that standard.

14 Opinions in 1 websites
We have been buying take-outs from here from a few years now. Previously the food has been very good and the Oriental Express has been one of our favourites. Unfortunately, the past two occasions have been very disappointing, the food has been tough to eat and overcooked. The prawn crackers were stale. Has there been a change of chef?