Delivery
Pickup
Outdoor
The best restaurants in Town Epsom and Ewell South East
94 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

313 Opinions in 2 websites
Never order their delivery! Had a tom yum soup delivered through uber eats and I can’t even taste my food. 0 stars. Useless delivery packaging cannot even hold soup properly. I waited for an hour for my tom yum noodle soup and there was a huge hole under the paper like container. Everything spilled everywhere. I had to use a bunch of plastic bags to not make a further mess. There was no soup left, so I only had a bunch of veg, prawns and dry noodles left. The soup went on my porch, my floor, and even my clothing. At least, I had fried squid, even though it tasted so boring with mostly batter and the sauce did not even match. As an asian, I have had thai food almost my whole life and this is probably one of my worst experiences. I was already having a busy horrible day and I couldn’t even have a good takeaway lunch I was looking forward to. The pad thai for my partner was also bland and too dry. It wasn’t even cheap. I should’ve have picked something else but I gave this restaurant a try.

157 Opinions in 2 websites
Xmas dinner for £80. Starter fair desert good. Main Xmas dinner very poor. Soggy overcooked sprouts. No stuffing. Tasteless turkey breast joint. Bisto or similar beef gravy. Cheap pigs in blankets. They could not even be bothered to make gravy from the juices or even buy the turkey gravy from waitrose. Understaffed so slow service. I would have been embarrassed to serve such shoddy fair for someones Xmas dinner. Clearly the cook, def not a chef, did not care and the lack of love showed.

6 Opinions in 1 websites
Food not delivered and I'm out £25. I phoned the restaurant and he said it was not their problem. I get it but I have ordered many times before and I like the food. Uber Eats would not deal with my complaint and kept cutting me off. The driver didn't respond outside of saying he was here (clearly wasn't and I even went outside). Biggest pity is that the restaurant didn't step up

938 Opinions in 4 websites
I ordered a mixed kebab today and it was burnt and overcooked and it was old. It seemed they took old kebabs from the day before and sent it because it couldn't get sold. I called them up and told them about what happened then the girl on the line didn't offer a refund. The only thing she said is that she could offer a discount for the next meal but why would anyone go again with such bad service.

214 Opinions in 2 websites
We ordered our food at 22:40 ish, received confirmation that it had been accepted and would arrive in about 15 minutes. Thought that sounded too good to be true... An hour and a half later, after multiple attempts to call the restaurant and the delivery drivers (we had 4 of them, 3 of them dropped out without any attempts at contacting us), I receive a phone call in very broken English that the driver is outside. He was outside the restaurant. They'd closed. He thought my number was the one for the restaurant, and no one had tried to contact him. They couldn't be bothered to make sure the food got to us, or to inform the delivery drivers that they were closing. They simply accepted the order and then shut. I've put my complaint through on ubereats, but for anyone out there wanting a decent takeaway - this is not the place. The food is actually nice. But it's likely you'll never see the food you've actually paid for.

11 Opinions in 1 websites
As it's practically opposite where I live, I come in here a lot & I have to say, the staff are lovely, but this place is a dump! It's in dire need of a refurb and half the seats ar ripped. The ice machine has been broken for weeks, the air-con is deafening, one of the food chillers is busted, the lavatories have seen better days, it's chronically overcrowded with way too many tables put out, the power sockets are almost unreachable, the piped music is truly diabolical and hasn't changed in months and the Internet connection in there is easily the worst I've used in any public place. Everybody complains about it as it's, almost unusable even when the place is practically empty. It's impossible to watch a YT video at over 360p without constant buffering & the connection times you out every hour or so (often less) necessitating constant opening of browsers to log back in again. It's a joke. It's bad enough that Pret's have nobbled the subscription, but I'm getting the impression they're running everything on a shoestring & obsessing over margins rather than providing quality products with decent service. Do yourself a favour & go to another coffee shop. It's not as if there's no choice out there, afterall.

23 Opinions in 1 websites
Terrible experience with this place. We had arrived in excitement looking forward to try a waffle and crepe for me and my husband. The entire service was very very slow. It took about 16 minutes to serve something realistically should have taken a lot less time. Regardless when we were served we had mentioned this to the server and he just smiled without even understanding what was said. Once he left, the lady came out shortly after and asked us if everything was okay as the server said there was a complaint. So we said the same thing to her that it took a very long time and instead of apologising to us, she got defensive and said 'you can check the timer if you want' 'I kept an eye on the timer and it didn't take half an hour it took 16 minutes'. To which i responded 'that's a very long time?!' I told her our previous visit was very much the opposite- the waiter who brought us our dessert (we ordered the exact same waffle and crepe) presented it beautifully and with an ingredient that was not present this time. This time it was a little different. Nevertheless we said its okay and that we were just a little surprised at the time it took. But the lady's response was shocking. Unfortunately we will not be going back and would rather go to creams just nearby instead.