Based on 132 opinions finded in 3 websites
Based on 132 opinions finded in 3 websites
Nº 172 in 225 in Epsom and Ewell
Nº 6 of 10 Chinese in Epsom and Ewell
Opinions
It must be new owners the food was awful the chips were soggy the prawns were tiny and all powdered worst food ever
Rebecca Moran . 2024-10-11
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One of the best local Chinese takeaways in the area. Always on time, hot, flavours hit the spot. Big portions, great value and service!
Matt Wilding . 2024-09-08
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Most bland Chinese I've ever had. Dissapointed
Nicola Dando . 2024-09-04
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First time ordering, the food quantity and quality was very good and it was quite hot too... Delivered quicker than expected too.. will be ordering again... thank you
Nataly Cajas . 2024-06-23
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This is a current review, June 2024. I have used China Chef twice in the last couple of weeks and both times it has been very good. The food is good, both times it has arrived ahead of the given time (and yesterday was a Friday night). The portions are generous. I had the House Special Curry which was really good. Both times I have been charged a 50p service charge and £2.50 delivery charge, which is a bit annoying, but the prices are good so it still works out good value.
Graham Rouse . 2024-06-08
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What a lovely lady on the phone (nikki) she would be good at the first call of any business! Very kind and friendly
Jasper Smith . 2024-06-08
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Great food, nice and hot. Arrived quickly
Linda Slater . 2024-06-08
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Great place for a take out. Fresh food each time very pleased with the standards. Friendly staff 😊
Nikki Butt . 2024-05-24
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Order ready for collection within 20mins. Food was fresh, not too oily, and a free bag of prawn crackers thrown in. Perfect! 👍🏻
Darren Bennett . 2024-05-04
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Since advising of a one off issue via Just eat! The restaurant now cancel my order each time I try to place one! How very corrupt, unfair and completely unprofessional
Georgio Loizou . 2024-04-12
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delicious food and friendly people
陈雄 . 2024-03-31
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Excellent service, food fabulous
Allison Heasman . 2024-03-03
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Just had the worst takeaway ever from here! Watery cold chicken curry, cold crispy chips, chilli chicken that I couldn’t even eat and cold egg rice.
Karen Pryor . 2024-01-23
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I order for a delivery and was not happy at all we just had a bit of taste and dont like at all all the menu was very pale like they only used flour and water or salt looks like it has been microwave we end up throwing it all what a disappoinment as we were hungry and looking forward to eat not recommend at all
Barry B . 2024-01-17
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Thought we would ignore some of the reviews and try it for ourselves and we are so glad we did! Best Chinese we have had in ages and the duck rolls were unreal! Arrived within 30 minutes of ordering, will definitely be ordering from here again
Amy Skanes . 2023-11-25
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We've been ordering from them for about a year, and there was one time when our order didn't make it through, but other than that, they've been brilliant and everything has been correct and tastes delicious. 5 stars from me
Juggalot33ny . 2023-10-28
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Absolutely appalling king prawn with ginger and spring onion which looked and tasted like it was boiled. Never had such a bad Chinese in my life. Rest of other dishes totally mediocre and egg fried rice had never seen an egg. Will NEVER return!!!
Peter Cooke . 2023-08-12
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we have received splendid food delivered to our door. There is a wide choice on the menu. The food is excellent, well flavoured, generous and fresh. The promised time from order to delivery is accurate, often arriving earlier than promised. We usually order 5-6 dishes which last us 2-3 days, which works out to about £6 each per meal. The green pepper and black bean sauce is equally good on chicken or just vegetables. The singapore noodle special and the chow mein special have generous helpings of prawns, pork, and chicken, all well-flavoured
Eleanor Levy . 2023-07-17
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Quick delivery, great food and reasonable price. Will be ordering again.
Charlie Coveney . 2023-05-10
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Never had a bad meal here. Always get enough meat too. We have never used another Chinese restaurant as you just can’t get any better. The delivery time is always accurate and delivery drivers are polite. Their website is super easy to use and they respond quickly if you need to email them. And the best part is, if you’ve only got cash you can pay with cash upon delivery.
Tessa Irwin . 2023-04-07
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Ordered a meal at 9, didn't turn up untill 10 .10, unfortunately it was delivered to the wring address. They refused to believe it. After repeated arguments they agreed to refund. They have yet to refund anything. 26 beecholme high beeches. ( block of flats) in the morning I went to 26 high beeches ( private house, different post code ) which is three hundred yards from me, it was delivered to thier doorstep and left there all night. DO NOT ORDER FROM THESE PEOPLE.
matt symes . 2023-03-30
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Disgusting tasteless food. Women had a cold behind the desk and gave me dirty cutlery. I mean how hard is it to get sweet n sour and egg fried rice wrong!!!
Rachel Ange . 2023-02-20
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The lady on the phone who took our order (English speaking) was friendly helpful and very professional. Thank you. Food always good
Janene Haynes . 2023-01-27
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Love take always from here. Occasionally the quality can dip a little bit, but overall a great place to grab dinner
Michael Kiruba-Raja . 2023-01-22
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We used to use this place a lot. However the fish dishes are not very nice and the chips are soggy. The delivery was always late and the food was mediocre. We have since found a better Chinese with more choice and better tasting food. The staff also are not the friendliest here.
Rebecca White . 2022-12-18
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I ordered by telephone for collection , the young well spoken lady took our order, we were confused what to order the young lady helped us. When we arrived we were greeted with great customer service by an Asian lady, she was the one who I spoke to. She was polite! It is always nice to see staff enjoying their role when working under current uncertainties & people finding life hard as it is. A smile goes a long way! Keep up the good work young lady & thank you again. We shall be returning. Hope to see you again .
Sam . 2022-12-15
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Order at 6.57pm this evening , four common Chinese dishes and took over 2 hours to deliver. I live a six.minute walk (used google maps) from the restaurant and regularly order from them. So to have to wait for over 2 hours at a cost of £29.50 is totally unacceptable.
Allen P . 2022-11-25
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Found a fly in the food when I was fishing it up
Grace Hunt . 2022-08-16
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Always top notch Chinese food. The black bean sauce us the best I've ever tasted. Very good and accurate service. Would 100% recommend 👌😋
Lianne Guest . 2022-08-14
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Used these for years up but never again.they must have changed owner ship,the food is all over cooked,no flavour in the chow meins or chicken.sweet and sour balls were un edible due to the batter being so chewy!so disappointing and such a let down after so many years!customer service is terrible,we called them up to complain to which we was told there’s nothing wrong with the food!so rude!there’s one lovely receptionist who works there who tried her best but the owners are awful people.avoid this place do not waste your money!
Tom Robson . 2022-07-26
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Awful a wild awful. It use to be amazing then changed hands about 8 months ago. All meat is over cooked dry and lacking flavour, the no over cooked. Lacking English speaker so the lovely delivery driver is doing her best l, even went in the kitchen personally to make sure they cooked correctly as it’s the third time we have complained. Even with her help it was hurrendous
Sian Richardson . 2022-07-26
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Good food & happy friendly staff. Pleasure to be a customer.
Tony Sheehan . 2022-06-10
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MSG laden YUCK! Thought we would try a different Chinese takeaway than our usual . £10 more than our usual takeaway we where left disappointed. The beef dish was slimy and after a few bites we decided, no more! The crab claws also very weird taste and left me feeling a bit sick. Some of the other items were fine but it was overall rather disappointing. Back to our regular and sticking with it this time!
amy Northeast . 2022-04-03
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Ordered tonight, came quickly, hot, tasty and not swimming in grease. Really enjoyed this, got a complimentary coke for hubby’s birthday.
Romana Nelson . 2022-04-01
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We ordered a takeaway for delivery last weekend. We was told an hour. It never came. We called the first time to be told it was on its way. After 15 minutes we where told the same. Again we called and they said we would receive £10 for the inconvenience. This did not happen after being promised. Once the food arrived it was not hot. The delivery drive is 4 minutes. This is such poor service. Really ruined the night. You have lost customers. Certainly us because of your lack of care. Lots more reading this. If anyone is happy to wait nearly 2 hours for food that was not even hot.
hayleu dixon . 2022-03-18
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Quite poor. Curry powder in Special Fried Rice is a first with poor quality meats and pieces of gristle - really below par. Probably the worst hot n sour soup I’ve ever tasted. Ridiculous amounts of salt and complete lack of flavour made me throw this away. Sorry guys, while I don’t expect anything special from a Chinese Takeaway compared to my visits to HKG and Beijing this would make any Chinese national feel quite ashamed.
Mark Robertson . 2022-02-06
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Absolutely awful service. Had previously ordered and had a good experience a few weeks ago. Tonight, delivery took 1 hour 40 min. Called and was told it was nearly here (my address wasn’t asked for). Called again 15 min later and told the same thing. Finally turned up cold and the driver told me he had the food for 30 minutes. They are a 10 minute drive away. Lady on the phone less than helpful and extremely rude. Will never use them again.
J P . 2022-01-29
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without a doubt the absolute best chinese takeaway in Surrey ! and possibly London. so impressed A+
richard francis . 2021-11-26
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Better than some of the other Chinese restaurants in the area. I would say the food is what you would expect. Nothing spectacular, staff seem friendly enough.
richard . 2021-10-31
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Best and cheapest chinese always use. Ps this has now been taken over by new people Not very good.
Paul Smith . 2021-10-28
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Ordered at delivery at 6.15pm its now 8pm and still hasn't arrived restaurant blamed the rain...!!!!
Kerry Parker . 2021-10-02
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I’ve lived in Epsom all my life and it’s the first time we have had a takeaway from here. All good and fresh. Had the mixed starters, then salt and chilli chicken, chicken with ginger and spring onions, and egg fried rice - very tasty and delicious. Would highly recommend and definitely use again.
Emsie1967 . 2021-09-25
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Staff was pleasant inside was very clean and food was a lot couldn't eat it off.
Curdell Timoll . 2021-08-16
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Excellent udon noodles with duck and crispy chilli beef :)
Chris B . 2021-07-10
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I have had no complaints with china chef they have always been polite and helpful and also the delivery team are also nice and helpful. I would not get my Chinese food from any one else. Keep up the good work. Carol Wilson in tadworth.
Carol Wilson . 2021-04-02
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Always great food. Always happy with anything I order from here.
Richard OS . 2021-02-13
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Not bad food for what you pay for and delivery time was very good and great prices.
John Tommy . 2021-01-16
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Great service delivered on time requests. Fantastic food and piping hot when it arrived aswell the prawn toast was crispy and not greasy the prawn crackers were delicious. The whole family been converted. Don’t normally do reviews but felt like I had to as was really nice. Social distance on delivery aswell with driver wearing masking to top service.
Fil . 2020-12-24
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We ordered by phone and collected the meal that was ready within 20 minutes. The food was delicious, well cooked and an improvement on Go Sing, our usual takeaway. Highly recommended and our new takeaway.
Onajolly50 . 2020-11-23
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Brillint food and very honest driver who returned to me a ten pound note as i had mistakenly overpaid Thank you for your honestly
Stella Hughes . 2020-11-14
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Shrimp curry full of mushrooms and onion and not much scrimp. Chicken balls really good. Spare ribs under cooked
Natalie Clarke . 2020-11-06
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Been using this takeaway for many years now, and have to say never had a bad meal, highly recommended, very polite staff and always clean looking
donnparker . 2020-10-11
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Always satisfied with the food I order from China Chef. Delivery is always quick, and collection is always hassle free. I usually opt for the usual items of crispy shredded beef, duck pancakes and special fried rice. Good portions, and the 1/4 duck comes already off the bone which saved a lot of messing around.
Sean . 2020-10-08
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Excellent food. Delivered timely. Duck off the bone... perfect. No complaints. Thoroughly recommended.
Horatio Nelson . 2020-10-04
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I think the good there is excellent always very good
Richard Guy . 2020-08-14
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Wow what great food delivery excellent lovely lady delivered so friendly! Would never go anywhere else
Stuart Hume . 2020-07-19
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Very nice food - this place was our go to when we used to live in the area.
G . 2020-07-13
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First time customer. Good hot tasty food. Will be going back soon
Gary Cannon . 2020-06-06
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Order my food with a child at the desk which I think I wrong for a start. No checking! Then my sauce is not added to sweet and sour chicken balls which is the whole idea. Then the manager tells me he packed the bag himself and I must look in my car when the bag was tied. Food not great at all. Shame!!
nicola murphy . 2020-03-06
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Good value food. Phone order in advance and collect when ready
David R . 2020-02-14
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This my local Chinese in Epsom, the food is always piping hot and the menu has loads of options. we order from here most weekends
RWL67 . 2020-01-23
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Best Chinese takeaway in Epsom. The duck udon noodles are my favourite!! always super fast and efficient delivery and really tasty, delicious food.
amysA5851PS . 2019-12-22
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Lovely food,large containers and well worth every penny. Food delivered quickly and delivery guy worth tipping,especially when it's a just eat delivery as some customers don't realise drivers don't get one if it's a just eat delivery!! Always polite and friendly. The best.
Dawn Dowdeswell . 2019-12-15
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They do fantastic food totally worth the money and will deffantly reccemend to friends and family very friendly staff and was very clean
Aaron smith . 2019-07-05
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good place to choose meal from. very convenient to get, quick to collect. friendly and welcoming service.
Michaelia Pan . 2019-07-05
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I have ordered from here a couple of times now and each time the food has been fantastic!! I am a fussy eater and they always are accommodating when I ask 😊
j0jamesb . 2019-05-26
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Despite being open for 30 more minutes, China Chef refused to accept my order because the driver went home early. Very disappointing.
Sunny . 2019-04-13
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Was nice first couple times after that food was at our door in 10-15 mins and nothing is cooked properly they haven't even tried to make it nice so won't be going back if that's how they treat regular customers
david wright . 2019-04-06
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I went to China chef thinking it was an abseloute dump but it ended up being the best Chinese meal I have ever had
Harry B . 2019-03-05
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Average food, was cheap though.
Matt Clifford . 2019-01-17
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Decent Chinese take away. Variety of foods available. Prices are also ok. Pretty fast when it comes to delivery. You should try it :) .
Dusan . 2018-12-21
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Ordered through Just Eat, so paid online. Feeling so bad I didn't give a tip when our food arrived. (No change ☹). . Because not only was it so prompt, but also so damm delicious. Decent flavours, and all hot and fresh. No slop or over sugared dishes in my opinion. Thanks China chef. . Our new fave.
WednesdayChild 40 . 2018-09-15
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Very nice food.you know it's good for party and sharing with family.
Ruban Vanthana . 2018-09-12
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By far the best Chinese I have tried in the recent past. Food was delivered within 30 minutes and tasted amazing.I will definitely be ordering again. Highly recommended.
junaid butt . 2018-09-07
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We have ordered meals from this restaurant twice now over the last two weeks, both times it has been delivered right on time and hot. Friendly driver. Food was lovely and nicely prepared. Will be using them again for sure.
Sosson121 . 2018-08-20
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Always on time or early great food never had a problem with this restaurant been ordering for at least over a year never got round to writing I review but I give you 10 stars not 5 yum yum will always order here if I want my food on time
Jamie Evans . 2018-02-23
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Very tasty food and large portions! The takeaway was delivered 5 minutes early which was great and once I started eating I knew I'd picked a good one.
stepheng98 . 2017-09-19
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Terrible, staff were rude when it was their error. Swearing at me and hanging up. Telling me there was no driver to deliver. They took our money and refused to supply what we ordered. Then we asked for a refund and they refused to give us our order or money back. The language spoken to me upset me deeply. And it is highly embarrasing praising their food to our friends that we ordered with just to have such terrible service. Would not recommend unless you are having a bad day and fancy shouting and arguing with someone
Naomi Traynor-White . 2017-06-24
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My husband and I decided to try this Chinese takeaway for a change. it will be the first and last time. The rice dish was not Egg fried rice, it was boiled rice that had set in the container no egg to be seen(possibly frozen). The duck dish we had, was so hot with chilli, we couldn't eat it. The seafood dish we ordered had 2 mussels, 2 prawns and 2 pieces of squid. The House Special chow Mein, the vegetables were not fresh and it looked like mush and tasted revolting. As I said, NEVER AGAIN. When I phoned, to express my feeelings I had silence at the end of the phone. No sorry, nothing.
Susan La Montagna . 2017-03-25
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Great food. Great service and friendly
Benny Palattao . 2017-02-25
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Ordered last night and I was impressed by the vegetable dishes we ordered - pak choi was good with nice small pak choi, broccolli was also tender and tasty rather than slimey as it can be from take-aways sometimes. The vegetarian singapore noodles were really good, king prawn with ginger and spring onion also lovely and a good amount of king prawns. sesame prawn toast was a little greasy so wouldnt order again. Will use China Chef again for sure.
swimclare . 2016-12-02
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Excellent .me and my children loved it.
Carl Hope . 2016-10-13
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Terrible they refused me a refund after I had waited 2 hours for my food and hung up on me I would never recommend this place to anyone
Andy Miranda . 2016-09-11
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Swift online ordering - delivered within 45 minutes. Generous piping hot portions and really tasty. Highly recommended.
MrsALove . 2016-08-26
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Have now had three or four takeaway delivery from here. Food was fresh and did not taste greasy or re-used, portion sizes generous, duck comes already shredded, Singapore spicy noodles tasty although rice noodles are not used!? Only once had to wait up to an hour. Staff on phone could be more polite, and they won't believe we are in the three mile radius for free delivery so we always have to pay the one pound charge! All in all we are happy with them , but in a blink of an eye this may change! So will keep you enthusiastic foodies posted.
chutneychops . 2016-07-13
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My family are regular customers of China Chef and their food and service had always been paramount. We have never been to the shop itself however every single delivery we've had has been prompt and piping hot. The cost per dish isn't too bad, but worth every penny for that once in a while treat. The food is never greasy, very flavoursome and all round amazing. We've left a lot of money at that takeaway and will probably be eating from there very soon!
Becky D . 2016-05-11
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Hemos estado utilizando el chef de China durante años y creo que es el mejor para llevar alrededor de China. Tamaño de la porción es muy generoso y entrega es gratuito dentro de un radio de tres millas a la redonda. La comida es de alto nivel y hemos convertido a nuestro favorito muchos amigos para llevar.
Cazzer54 . 2016-05-03
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Arrives quickly, hot, tasty and massive portions with plenty of meat. Our new best Chinese. What to have tonight.....
Mirella_456 . 2016-01-22
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Try elsewhere, not nice food, terrible delivery service, defiantly will not entertaining the thoughts of this again
willythespark . 2015-11-19
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Tasty, fresh, large portions. Prepared very, very quickly. The downside is, when collecting from this restaurant, there is nowhere to park. Not their fault perhaps, but it does make things awkward.
donnellypalmer . 2015-11-01
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Nice and local food always good.
Jonathan Friday . 2015-10-31
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Our first takeaway for a while as the last one (nearer home) was a whole world of beige. This saw a number of dishes, loads of flavour and colour and all made very quickly and reasonable priced Well worth a visit
HHH666Y . 2015-09-14
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You get lots of food and flavour set menu 2 you get so much for 7-8 quid love it driver well couldn't find his way out of a carrier bag but the chef lucky knows his way in the kitchen
Dale92 . 2015-06-21
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Lived near to China Chef but never noticed, so gave it a go, despite some of these bad reviews. Have to say I was very pleased. It's a takeaway, so I'm not expecting fine dining. All the dishes we ordered were really nice. Prawn toast (good portion size) and spare ribs (fall off the bone meat) to start. Singapore fried rice (nicely spiced and plenty of meat) and duck udon (a little plain tasting but decent). Crispy shredded beef (nice and crispy, could do with more sauce) and salt and chilli chicken (spicy and tasty). All in all very good takeaway. Not greasy at all and averaged less than £5 per dish. I will definitely go back!!!
joeycastro . 2015-04-10
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Service bad. Food cold and poor quality. Very rude. No refund or fresh order. Definitely do not eat from here. They are terrible in every way!
John S . 2015-01-24
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Don't ever order from this shop! We went to collect the food, the shop look dirty. The food taste awful and not fresh, sauce are very gooey and loads of MSG.
jttraveller2015 . 2015-01-23
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Delivery time was great, it didn't take long for the food to arrive and it was also piping hot. However, I've never had Chinese food as awful as this one. We had ordered three dishes (a curry, a beef dish and a duck dish with orange sauce). None of them came with any rice, so beware if you want to order. All food was drowned in sauce that tasted either bland or artificial (fake oranges, anyone ?).The meat didn't taste of anything either.As much as I appreciated the free prawn cracker and the speedy delivery, I will not order from this place again if there are still other options available.
Fireball H . 2014-11-29
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One of the best Chinese takeaway near by. Consistent taste every time we order.
Sohan Kisna . 2014-11-18
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was told 15-20 minutes for delivery, after numerous phone calls to someone who clearly didn't know what they were doing the food turned up 1.5 hours late and cold.I have been using this takeaway for many years but never again
oldun2014 . 2014-11-08
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My fave veggie dishes from China!!! Generous portions!!! Good value also!!! Speedy service and friendly staff xox
Lucy S . 2014-10-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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