Epsom Grill in Epsom and Ewell

Don't leave without trying the delicious food

Went there the owner tried to charge extra he charged me £6 for 6 wings and then £29 for the family when i corrected him he started adding random charges to make extra money, the portion was small and the atmosphere was not welcoming

The food is amazing, the staff so friendly, the prices are okay. This became my favourite place now and I eat here everyday

The most disgusting customer service I’ve ever had in my life. Placed an order through Uber eats, waited 15 minutes after the last expected delivery time before calling them. We were informed the delivery driver had gone home and when we asked what would happen with our order were told to hold on before he hung up on us. When we called back, someone else answered and said “your food is not coming, the drivers gone”. Disgusting attitude. When we asked them to cancel our order on their end, they didn’t. I’m surprised this place is still in business, it needs demolishing or a whole new set of staff.

Disgusting food , I ordered food and they give me cold food,no customer service, they talk with the me rude and swear at me in their own language and dont recumand👎👎👎

😞Awful customer service , Turkish Samurai behind the counter very angry and aggressive ...it's like they given the food for free or you are planning stealing the food from them. They are not hospitable to customers, Don't even dare to ask for napkins or plastic cutlery... Basic grilled food, nothing special too expensive for what they offer.

Good Food, Disgusting attitude from the Staff from asking a simple question, i’m there often just round the corner from them and have heard similar comments about them from others DONT RECOMMEND

(UPDATE 7 MONTHS LATER) STILL THE SAME USELESS SERVICE! Worst Take-Away Service, Call Handlers Cant Understand Neither Speak a Word Of English Took 3 different People (20 Minutes To Repeat The Order 3 Times) & Delivery Address Was Wrongly Written Due to Not Understanding English 🤬🤬🤬🤬🤬🤬🤬🤬🤬 AVOID AT ALL COSTS £40 Worth of Food Wasted, Did not pay for the Order and Told them to take the food back as was cold. They Can't Provide delivery less than 1 mile away for no less than £10 as a delivery fee

Rude staff, they don't know customer service. Will not go there again !

Great food and consistent quality. Staff are friendly, and food comes quickly. On nights out, they try their luck with charging you extra or for more food. I'll go in for a burger, and they'll give me chips too, or they try to charge me for extra sauce.

If you're looking for the best Döner Kebab in town, look no further than this hidden gem! Not only is the food clean and healthy, but the prices are also very reasonable. I recently indulged in their delicious chicken large plate (i think it was the most biggest portion in the menu) with Turkish Ayran for only 10 pounds, and let me tell you, it did not disappoint. But the food isn't the only thing that makes this place great - the owner, Mr. Erdal, is an incredibly welcoming person who goes out of his way to make sure his customers are happy. The service here is top-notch, and you can really tell that they take pride in their work. Overall, I can't recommend this place enough. If you're in the mood for some mouth-watering Döner Kebab and want to be treated like family, then be sure to visit here. You won't regret it! @anamurlu

We had chicken Kebabs with salad and burger sauce. Really good 😋 Costumer service needs improvement, no greeting’s and no acknowledge from some staff. But the kebabs, excellent. If you can bypass the CS, I would recommend

Quick service. Mixed kebab with chips. Not the best when compared to Charcoal grill in Cheam. I wouldn't go there again.

Ordered lamb doner and half pounder burger with chips. It turned up well over 30 mins late. It was cold and had to reheat it in microwave. The burger was incinerated and inedible so that went in the bin. This place has really gone downhill won’t be ordering anything else from there anytime soon. Burger was in in

Food test is good. But behaviour of one person face with beard is very rude and unprofessional.

nice place but some weirdo named matt anderson kept asking me if i like omlet and protein shake

matt anderson asked me if i wanted omelet and protein shake from here disgusting food

Order food here a lot of the time usually great quality food and good service, however since being taken over, not impressed, ordered a lamb shish with salad and mayo. Was given a kebab with no salad and completely drowning in ketchup and mayo, way too much to enjoy properly, hoping its a one off because its close and easy when working late. Unfortunately dissappointed

Very bed food with someone's hair inside. Never go Again. Customer service is very bad as well. Rude behaviour from stuff.

Always on point great service and they forgot my lettuce and onions and delivered them to me !

Ordered cheesy chips and the cheese wasn't melted, just cold cheese grated on top of some chips.

Do not buy from this place, as they do not deliver your food & take your money. Unprofessional & extremely rude customer service.

WAS good and I used to come here often but NEVER again food is always good but a new person behind the till actually tried to charge me for a couple of slices of fresh onion on my kebab meat and chips...RIP OFF ovoid at all costs. I can bye a KG of onions for £1 and you want to charge people for a few slices absolutely ridiculous. I would suggest go to the kebab shop up the road at least the salad is free

Excellent food. Family platter is very filling and must try.

Didn’t give me right order and I’m missing 3

Very bad experience food was burnt and he said “ we made the food but it isn’t burnt “ but when I got the food the whole family meal 1 was burnt and I took it back to the shop and he said “ it’s a little bit burnt “ and he still didn’t say sorry about the inconvenience and it was £23.00 . This was bad customer service and I’m never going back to this store again and he didn’t know how to talk to customer

i had ordered family meal 1 for me and my kids and had it delivered wheni opened it the food was burnt im not happy and my kids was complaining as it was burnt and couldnt eat it.

I believe the reviews written on this page are fake. It's just a shawerma shop on the side of the road that barely lives up to the reviews it has. The food wasn't really good, and the flavors were bland. The place itself isn't that well looked after either.

Best kebab in town very friendly staff

Tried telling me I didn't order then made another excuse saying they have it there I didn't answer phone and then I had put wrong address in

Really tasty and fresh. One of the best kebabs I’ve had in a long time

Felt hungry the other night and decided to get some chips. Biggest mistake ever made. The chips were soggy, there was no garlic sauce which was overpowered by the amount of chilli. Save yourself the money and look elsewhere.

After 2 hours we called the restaurant who claimed they delivers our order which they absolutely did not !!! Awful customer service and will never use again . Happily took our money with no food delivered!!!

Great Donner kebab, the best I've had for a while, with the amazing chilli sauce, well worth the trip.

Excellent food as always. Thank you

Used to sell the best fried chicken in Surrey (better than KFC) now stopped this and think that chicken wings are a suitable substitute for fried chicken (absolutely no comparison) Won't be returning until they start selling fried chicken again

Ordered a kebab last night and now have food poisoning as a result. Won’t be coming back

Super salty couldn’t even eat my Donner and chips Nuggets were burned Chips were soggy

The kebabs that we ordered were not as advertised,they were supposed to have grilled onions and peppers but there were none,just red cabbage and tomatoes and one jalapeño pepper. Check your menu in future.

Second time ordered and delicious food delivered.

Delicious, hot and as ordered, thanks v much

Go get some chips here!!!!!!!!!!!!!best ones!!deeply fried and fresh♥️♥️♥️

Avoid. This is my first ever online complaint such is my displeasure. Ordered waited 1h20 for food, no contact. Called and phone was disconnected over several attempts. Walked the mile down there and the bloke couldn't care less. Just trying to get me out of the shop as fast as possible. Food dry, obvs.

Overcharged over their menu price. Thinking they were honest the bill would be correct. When checked after it was about 25% more than menu price. I would never visit again. Avoid at all costs.

last time it was 15 mins early and this time was late and cold

Always yummy and generous portions

Great tasty Kebab with delicious salad. Thank you

Menu described the kebab with peppers and onions but there none in the box, and the £4 delivery charge is outrageous. Will not be ordering from them again.

Tasty food with the best chips!

Food portions weren’t great. Ordered a large kebab with salad and got one skewer worth of meat. Looked more like a small to me. Very disappointing. Also chicken burger was like rubber. Dinner meat was full of fat. Best part of the meal was the chips.

I sent a wrap with ketchup and mayonnaise and garlic sauce, and or received wrap without sauces.

Got the chicken kebab wrong and no chips

A disabled customer asked for a drink of water to take his medication and they refused. Rudely. Will not use again.

Lovely food! Delivery on time and order was hot :) Will definitely use again, thank you.

Our favourite kebab takeaway. Never been disappointed so can only recommend. Usually we get the shish kebab lamb and chicken ate really nice

Never disappoints, always on time, always friendly service, always delicious 🙌

The chips were so overcooked they cut my mouth will not be ordering again

Kebab houses are not that high on I” must review list” however after a long day at the races, my doner kebab was perfect. The homemade chilli sauce had a great kick and the server proudly told me he made it. The service for me was nice and friendly, the food 10/10 I would return for sure, if I lived in Epsom, I love a good doner :-)

quick delivery, hot food... shame about the food. chewy meat.

First class delivery service , great food as ever . Been using Epsom Grill for years and its always been good honest food .

Very nice food and lovely staff as well. Happy all around :)

Quick delivery, hot and delicious - thanks v much.

Quick delivery. Food always hot! Definitely recommend

Tough meat, rock hard chips, cold kids meal and sauce dumped on pittas made them all soaked and broken!

5 stars - was a bit worried, because it came so quickly, so wasn’t expecting the best quality food, but it was really nice. Massive portions, lovely chips (and hot!), chicken and donner meat was quality and the salad came separately in a little tub, which I really like, otherwise it just makes the pitta bread soggy, which it wasn’t at all. Overall, extremely happy. Especially as I’d just about given up all hope in getting a decent meal from JustEat.

Part of Oder missing and 40 mins later still not arrived

Food was cold, meat in the kebabs tough and salad very dried out!!!! Time on here wasn’t the time that they delivered. No txt was sent to say food on it way.

Little bit dirty but good food... yummy

Very friendly and professional staff great taste reasonable prices

Can never fault out Friday night kebab... love the family meal thank yoi

Best kebab place in Epsom, reasonably priced, very good food and friendly service, would recommend!

Friendly staff banging food definitely going back there

V quick, hot and yummy, thank you

Order late & wrong ... manager rude & unhelpful ... will definately NOT use again

Really good food good quality 👌😋👏

Lovely chicken, tasty and plenty of it too! Wouldn’t go to any other kebab place

We always order early around 6pm and the food is so quick and hot. Best chips in town and always great food.

Was good. Chicken always good quality, however chips could have been a bit hotter but overall tasty. Would order again. Thanks

The guy on the phone was trustworthy

Hot and delicious. Thank you v much.

Great kebabs. Very fast delivery. Thanks

The food was swimming in ketchup, so kids refused to eat it and looked unappealing. Sauces were mixed around in the order. Chicken kebab was dry. Wrap wasn’t bad. Please serve the sauces separately from food. Had to throw out most of it.

Took an hour and 1/2 arrive. Items were missing and everything was over cooked. Avoid unless you like tasteless/dry kebab.

Brilliant as alway highly recommended

Food was hot, well cooked and tatsed fantastic. Would recommend!

Big portions of mixed kebabs, food delivered a bit later than the estimated time but food was still warm so I am still happy.

Very rude staff. Food is average.

Kebab and chips both hot and delicious, love your salad and yum dips. Thanks v much.

Wouldn’t give anywhere else a second look for a kebab. Class food and always arrives in decent time. Can’t fault the place.

My food hasn’t been delivered yet?

Good food Delivery guy very polite and friendly

Love this place, best kebab in the area 100%

Absolutely brilliant as always Brilliant food great service and always on time and food is always nice and hot Definitely recommended

Always get the best kebabs from Epsom Grill. Staff are always polite. Always consistent

Came really quickly and was amazing as always!

Overall lovely but a very big pool of grease in my box of meat and a very very meagre salad placed in a box on its own. Half a slice of cucumber and 1 wedge of tomato. Iceberg lettuce and cabbage...Shame as the salad is usually nice. No pickled white cabbage though, its red. Arrived hot and super super quick

Great service as always will use again

amazing. Food was better than other kebab shops. Food came early which is a bonus and was still hot. will order again

Fab - hot and tasty arrived quickly, thanks v much

Delivery was quick and food was nice and tasty but the portion size was small. 😳