Based on 1.791 opinions finded in 3 websites
Based on 1.791 opinions finded in 3 websites
Opinions
Please stop putting your leaflets through my door and invading my privacy. If I wanted to order I wouldn’t do under duress by you. There is a cost of living right now. I don’t want someone banging my door and putting leaflets though my door without my consent.
Rebecca White . 2024-04-29
MORE AT Google
Fantastic professional service that comes with a smiley face. Keep up rhe good work lads.
Yarixa Licet Turan . 2024-04-16
MORE AT Google
Best kebab in years. People are friendly too
Osman Turan . 2024-03-30
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The Burgers are delicious...I nearly went back for another...plus you can park outside...have been many times in the past, and will keep going.
Anthony . 2024-03-01
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Somehow missed an entire meal out of the order that we waited ages for. Shame because the food is great
Liese Lewis . 2023-12-19
MORE AT Google
Lived here 33years u ain't getting better in epsom
oliver kew . 2023-11-10
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Food was bland, dry, and overcooked. Would not visit again.
Daniel Keast . 2023-06-26
MORE AT Google
I go here often as I find it’s the best kebab around. Today however there was a young guy never seen before who put far too much salt on mine and my daughters chips therefore we couldn’t eat them. I also asked for salad and was told kids meals don’t get salad by this guy. Surely a kids meal SHOULD have salad and im pretty sure the normal lovely staff would not have said this. A kid asking for salad to be turned down seems so bad. I will go back but not if that guy is serving again. No ask for sauce either which I’m always asked. Sorry guys u will know who I am but I will be back when the younger guy isn’t there
georgina williams . 2023-01-21
MORE AT Google
Wasn’t very appetising. Expensive kebab not worth it save your money. Staff kinda rude too
Thomas Bradford . 2022-10-14
MORE AT Google
Terrible customer service. Rude staff with awful manners which is a shame as this place used to be much better a few years ago.
L. . 2022-08-20
MORE AT Google
Favourite kebab in epsom, open to requests when ordering, always been reliable and fast delivery
Adam . 2022-06-24
MORE AT Google
DO NOT EAT HERE. I got food poisoning from here. When I went to complain at the shop I saw a rat on the floor. I wish I could give them 0 stars
Ditesh Patel . 2022-05-14
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I went to stuff. I've asks him do me 5pounds donor he said small £6 large £9 but I didn't ask large or small. Learn English first then serve... Thanks for your reply but I don't need your free food. Plus I didn't ask for half burger but I asked for little donor because I had pizza from your next door. Lol very funny. Plus I do respect him as I repeatedly said just 5pounds but he said what he already said then I leaves
DF BR . 2021-11-30
MORE AT Google
Went down hill very poor quality food donner tastes awful
mex glo . 2021-05-25
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Two times in a row they have got my order wrong. I have used them for quite a few years but it looks like I might have to find a new kebab shop. It’s a sham as food is good but the missing ingredients spoil the meal.
Brian Sheridan . 2020-07-04
MORE AT Google
Anatolla Kebab is our go to pretty much every Friday. We have always had a great experience, friendly staff, good portions, reasonably prices and yummy food full of flavour. Most kebabs we have had in the past from other take aways are quite greasy and the doner meat is quite thick but this meat is always perfectly cooked and cut.
Jacqueline145 . 2020-06-30
MORE AT TripAdvisor
Telephone ordered a delivery was told it would be 55 mins (No problem considering the circumstances). When the food arrived it was cold I called the shop to make them aware of this and was told ‘never to call the shop and you give problems’ this was my first time ordering from them. The driver came back and told me I must be quiet when I was explaining the situation then took the food and left. I received a phone call 10 mins later from the shop stating that there was food missing. I then went to the shop to explain once again that the food was COLD and to pay for the food my daughter had started to eat. The guy said he’s calling the police . A customer came into the shop and was told the shop is closed (lie). I waited patiently for the police to arrive oh yes I did. I did not once swear or threaten this man. Customer service is none existent ORDER AT YOUR OWN RISK.
Arabella Jones . 2020-04-14
MORE AT Google
Order by Uber that was fast but no quality and the order was wrong call straight away say I did order wrong avoid this place I even ask to change the order and they say no so avoid this place order from them many time as I was regular customer they don't even change avoid this shop the max you can
66 MC . 2020-03-27
MORE AT Google
I cannot begin to recommend the food & service. I accidentally ordered to a different address and they so kindly delivered to my new address and the food is so so so good. I really can’t recommend enough.
lucy smith . 2020-02-29
MORE AT Google
Ordered a lamb kebab for takeaway. It's really fulfilling and the portion is quite generous but with the quality I guess it's worth it. It is a little bit pricey though for a kebab but if someone would ask if I'd go back and order there again then I would.
Ahimsa P . 2020-02-09
MORE AT TripAdvisor
Chicken Donna is amazing here! Rare for places to do it outside london and they do it very well!
Nigel . 2020-01-19
MORE AT Google
Always good fresh food for us, and delivered in the time they state.
Robert Maynard . 2019-08-18
MORE AT Google
This guy is the man. No delivery drivers til 5pm but he’s coming to drop me some lunch to the hospital while my misses is in labour. This deserves 10stars or more.
Thomas Cleeton . 2019-08-16
MORE AT Google
Lovely staff wonderful food . Thank you Anatolia Kebab Shop
Ali Hasan . 2019-07-03
MORE AT Google
Firstly I’m going to say the food that arrived was fantastic. Lamb doner juicy and full of flavour and not greasy in the slightest!! So that’s the good! They have a section for combination kebabs and one of the options says “chicken and lamb doner” now I’m no English teacher but even those with a basic grasp of our fine language will read that as a mix of both chicken and lamb doner meats......oh no. Not these clowns!! Apparently it means chicken SHISH and lamb DONER!! I know I know how thick can they be!! That’s the bad!!! I called them to explain that what had arrived wasn’t what we ordered and the obnoxious little punk on the other end of the phone tried to tell me that it DOESNT say chicken and lamb doner!! Erm, excuse me my little Turkish mouth piece but in fact it DOES!! I told him it didn’t say shish either and he said it didn’t have to! And if I wanted the wording changed that I should call just eat!! Then told me I got what I ordered and he was going to do nothing about it!! That’s the ugly! What a shame that a restaurant can offer top drawer food yet employ worthless individuals that clearly need to go back to school to get perhaps a key stage 3 level grasp of our fine language!! Will NEVER go back in a million years!! If I could give zero rating I would!!!!
430nikb . 2019-05-21
MORE AT TripAdvisor
Fantastic kebab. A must try. Nice staff
Gary Cannon . 2019-02-24
MORE AT Google
Literally the most illogical and backwards service I've ever known. Apparently they will deliver your food but not ring the doorbell and because you don't answer they leave. They then refuse to redeliver or refund. They said they saw us inside!? We clearly didn't see them or we'd of opened the door. We didn't order the food and wait almost 2 hours to just not accept the delivery! Completely rediculous and quite unbelievable. Why would they not just ring the doorbell? I'm baffled.
Rachel Wray . 2019-02-01
MORE AT Google
great quality and great service, my food is always warm when delivered. delivery does take a little long on friday or saturday nights but i'm not complaining becuase the food is always lovely! definitely will be ordering again
seren t . 2019-01-05
MORE AT Google
Used to be great but have gone massively downhill! The past 5 orders have either been wrong or missing items!
James Clevett (Grumpy Camper) . 2019-01-03
MORE AT Google
Are they under new management as food has gone downhill and the delivery time takes over an hour
Sally Searles . 2018-12-20
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Second time ordering food, both times delayed. Second time of ordering we was told the food would be “around an hour”. 1 hour 30 minutes later and nothing, called up and was willing to collect and was told “no need as its gone out with the driver and will be with you shortly”. Over 2 hours later and still nothing. Shambles of a service and poor customer service, not sure how as a takeaway food service we can be told your busy and that it appears you dont deliver to when the order comes in but on what is convienent for you as you said you werent busy at the time we called our order in. Spinning another lie was being told it would be delivered warm, Ive had glasses of milk warmer than what the food was.
Sightseer07235107464 . 2018-11-16
MORE AT TripAdvisor
Second time ordering food, both times delayed. Second time of ordering we was told the food would be “around an hour”. 1 hour 30 minutes later and nothing, called up and was willing to collect and was told “no need as its gone out with the driver and will be with you shortly”. Over 2 hours later and still nothing. Shambles of a service and poor customer service, not sure how as a takeaway food service we can be told your busy and that it appears you dont deliver to when the order comes in but on what is convienent for you as you said you werent busy at the time we called our order in. Spinning another lie was being told it would be delivered warm, Ive had glasses of milk warmer than what the food was.
Riain Donnelly . 2018-11-16
MORE AT Google
We have used this takeaway delivery several times food is good. However, last time they took over an hour and the food wasn't very hot. Used them tonight. Placed order by phone at 7.10pm. Was told delivery about an hour. Called again at 8.35pm was told food was just being boxed up and they were waiting for driver. Delay because they got busy just after we called with phone and just eat òrders. Called again 5 mins later as decided to go and collect. We told driver had just taken the food. 9.10pm. Still no food. They kept saying that they got busy after I called and the driver was new and had trouble finding us. Food turned up 5 mins later. Cold. Complained and was offered £5 off next order. Told them not sure I'd want to order again. Very disappointed. If you are told it's gonna be an hour for your delivery my advice would be don't order.
cazzieo . 2018-11-16
MORE AT TripAdvisor
This is my 2nd purchase from here. 1st time they forgot to provide the salad with the meal. 2nd purchase everything arrived but it's an ok standard compared to the kebabs in central.
P468THtoml . 2018-11-03
MORE AT TripAdvisor
Anatolia - Epsom: Really bad service and poor food quality. Went into the fastfood: the guy that served me was totally unfriendly. He didn't understood correctly my order. I've received the plastic bag (not transparent) with my order already tied and I couldn't see exactly what he put inside. At home I've realized that one order was completely missing. Called back and they've said that is my fault that I wasn't clear enough. :| . Didn't had a chance to discuss about delivering home the missing order because they've said definitely no. I couldn't even trust from that moment to eat if they would deliver it, ... Also you can't see the salads, souce, or what is happening with your food behind the counter. Anyway, the food now (apart from all the above problems): - Burned chips and very dry. - The meat was enough but plain, dry and very salty. Probably not fresh and that's why. - only 1 slice of tomato for an entire menu for two. - cabbage - nothing special here Nothing special to make you come and buy again. Overall - just AVOID that place. With average prices.
Alexandru Lupu . 2018-06-19
MORE AT Google
My husband and I haven't had a kebab in a long time as we have been put off by our local kebab shops recently. We took a gamble by Googling and Anatolia came up. We're so glad it did, as they were superb. We ordered a delivery, with everything coming separate and scampi and chips, and nothing was too much trouble for them. We're real foodies, and know what we like and how we like it to be presented. Delivery was exceptionally speedy and the delivery guy was very friendly. The food was outstanding and knocked spots off our local kebab shops. Will definitely use them at some point in the future. Thank you Anatolia for a great experience.
Gill K . 2018-05-29
MORE AT TripAdvisor
Has always been my favourite kebab shop, the meat is excellent quality, the salad is fresh and there's good varied selection to choose from. Would highly recommend! The burgers are particularly nice:)
Henry Walpole (TheXGamyGamer) . 2018-04-12
MORE AT Google
This is my go-to kebab restaurant in the area. Tasty food and generous portions coupled with the friendly staff keep me coming back.
rich1012015 . 2018-02-17
MORE AT TripAdvisor
Love their doner 🥙, fresh and juicy
drmak _1982 . 2018-02-16
MORE AT Google
The reason I ordered from here was because in the past the food was delicious. However the low score relates to the length of time I waited for todays delivery. At the start 30 mins was added which meant a wait of 1.25 hours. This time came and went, a phone call from me to them and I was assured it had left the shop, it is 1.5 miles away that was 20 minutes ago, a journey of no more than 7 minutes tops! Extremely disappointed with the service and whereas I understand it may well have been busy, a phone call from them would have been courteous. Unfortunately, the food arrived only lukewarm and it certainly was not up to their usual high standard. Doner meat was greasy, pitta bread wet and soggy 🙁.
Chris Bennett . 2018-02-09
MORE AT Google
All good loads of options and choices, freshly cooked aswell highly recommended.
Bill Mullane . 2018-02-08
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Anatolia kebab in Epsom is absolutely a joke my food arrived 1hr 30mins after I ordered then when I call them they don't help when I did get my food it was cold the pitta bread was rock hard couldnt eat it the shop is RANK FOOD TERRIBLE STAFF TERRIBLE DON'T EAT IT DISGUSTING THANKS
Kronik TV London (Kronik Records) . 2018-01-13
MORE AT Google
Very rude staff and refused to serve me..very un hygienic place council needs to visit this place...the person was talking to his breathe was stings and I can see he didn’t take shower for few days stinks..advice not to order from here
Kumaresawrarajah Vijayaraj . 2018-01-07
MORE AT Google
Tge best kebabs ever! .. fresh and tasty!
Kate B (Kate B) . 2018-01-05
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The food was perfect, wasn't greasy at all. Full of flavour and not OTT. Great value for money as well.
David . 2017-10-28
MORE AT Just Eat
I would not like to see what the small portion looks like as we orderd two large and they was extremely small! chips were okayish. meat was cooked good but not enough meat and salad!
Tia . 2017-10-28
MORE AT Just Eat
Order once a week never fails me Always amazing taste full of flavour an Always 10-15 mins early than what they estimate so bonus
Louis Barfoot . 2017-10-14
MORE AT Google
Food was great. Delivery time was great. Will definitely order here again.
Laura . 2017-10-08
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lovely food and delivered on time cheers
Luke . 2017-10-06
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food was nice but delivery took 2 hours so my kids didn't get to eat there's not impressed 😡
Laura . 2017-10-06
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Nice fresh food. Had lamb shish kebab and would definitely order again. Great value. Early delivery.
Stephanie . 2017-09-29
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Food was hot and nice. delivery took around one hour on Friday night. good quality meat.
Raham . 2017-09-22
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Great tasty kebabs with large portions. The large mixed special kebab I had was one of the best I've ever tasted and everything else ordered was perfect. Delivered 15 mins early too!
stepheng98 . 2017-09-19
MORE AT TripAdvisor
order arrived nice and early and was really yummy !!! not even in the slightest bit greasy !!!
Holly . 2017-09-08
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always arrives so early, can't believe how quick it is. food is always hot and tasty- meat cooked very well. thanks guys
Jessica . 2017-09-02
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Great food as always, shame delivery drivers cannot follow any instructions.
Gemma . 2017-08-28
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Very nice, will definitely use again and highly recommended.
Gino . 2017-08-21
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brilliant service good is delish but forgot one of my drinks
Amanda . 2017-08-07
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Very nice chicken shish kebab and chips were well cooked..
Tom . 2017-08-05
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Wonderful food the best we've tasted in a long while. Excellent service. Thank you
Paul . 2017-08-01
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Food was not fresh at all and not as i expected
Rana . 2017-07-25
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£20.20 for basically pathetic portions. large kebab was more like a small and the small kebab was more like a side salad. bad customer service no oppollogies. sent food back to restaurant the driver just snatched food without even saying a word let alone an oppollogy. WILL NEVER ORDER FROM HERE AGAIN.
Steve . 2017-07-22
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Food was well made, good quality and in good portions. My requests were followed and food was delivered quickly. I have been a regular customer of Anatolia for a long time and their food constantly impresses! keep up the good work guys.
Sheran . 2017-07-12
MORE AT Just Eat
I must admit I'm a regular if I order kebab it has. to be from here as they are the best around me. but I do admit they did get it slightly wrong today as the kids meal didn't have any chilli sauce and I don't like a kebab without chilli sauce, and my cheese burger had no cheese in it but I can accept that so I rang up and told them and I said I accept the burger without cheese as long as u can get chilli sauce to me and they said yes, and hung up. meanwhile I worried it was getting cold but to my surprise they turnt up with a new kids meal correctly. done and a pot of chilli sauce so great there still my favourite.
Aimee . 2017-07-12
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think they put mushrooms in the chilli sauce for some reason, but other than that it is a quality kebab!!
Ed . 2017-06-25
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We got charged for drinks but we were never given them...disappointing.
Gus . 2017-06-24
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Excellent service received and it's the first company I've used on just eat who can actually read! Got my order 100% correct! Food was hot, tasty and delivery was quick! Will try you again Thanks
MARTIN . 2017-06-20
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did not get food and have taken money
Rosie . 2017-06-16
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Fantastic as always. Best kebab around
Ben . 2017-06-09
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excellent service really nice friendly people and food was the best I had in a long time. highly recommend
Rachael . 2017-06-07
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Soggy chips, nice kebabs, on time delivery
Paul . 2017-06-01
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Is nice food but we can't order no more as your not giving us the pay by cash section for some reason
Kevin . 2017-05-28
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One meal was forgotten and we had to wait 30 minutes for it to arrive. Disappointing but food good as always
Tiffany . 2017-05-25
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Lovely food, great sauces! Will be back again!
Matthew . 2017-05-13
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It took very long 1 hour 20mins and i payed and ordered for 2 pots of chilli sauce but only got 1 which was very annoying. However i cant moan about the food coz it was very nice. So if u want good food and dont mind waiting and losing 50p then order from here
Aimee . 2017-05-12
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Top quality ordered twice from here never failed always banging
Christian . 2017-05-09
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Fantastic food,great tasting and delivered quickly. Will order from again for sure.
Steven . 2017-05-05
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Always great food with quick delivery. Best delivery kebabs we've come across and have ordered multiple times
Liam . 2017-05-01
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Asked for no salad in the chicken wrap and salad was still put in it
Connor . 2017-04-29
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Long delivery time. Though food did arrive when they said it would on the app. I phoned the restaurant and they promised shorter which didn't happen. Salad was predominantly lettuce and the meat was very salty. On the plus side they threw in a free 1.5l bottle of Tango.
Simon . 2017-04-29
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I will only order from these guys. 10 mins to order to deliver... wow super quick!
Viv . 2017-04-22
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Order was wrong and they couldn't change it. Clearly couldn't put customers first . Only wanted an order change and was trying to charge £20 . Never again poor service
Sophie . 2017-04-12
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Food always consistently good, we always have shish and chicken kebab. Delivery took just over an hour but the restaurant did set out that time after I placed the order so must have been super busy. Normally it only takes 25 mins tho.
Jonathan . 2017-03-28
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Very rude, clearly wrote a comment which was ignored. When I called they refused to take responsibility and told me it was my own fault. Even when just eat called they still refused. Nice food 1st time I ordered but this time, I would never use again as whoever I spoke to was so very rude to me! Delivery came on time
Rachael . 2017-03-26
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Delivery 30 minutes earlier than stated, great food, will order again
Samuel . 2017-03-24
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Horrible. Had a cobweb in chips and the doner was all fat never again wouldn't recommend to anyone
Ryan . 2017-03-20
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Cant fault the staff,let me know they were busy so order would be delayed, that was after already adding ten minutes.So if u order on Friday night be prepared to wait.. Food was ok
Marc . 2017-03-17
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Always faster than expected time
Tom . 2017-03-11
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Nice food just takes a while for delivery.
Laura . 2017-03-06
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Portion was very small. The chips were stale too. Not impressed.
Hayley . 2017-03-05
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Asked for chilli sauce on my order...wasn't put on...chicken a little dry.
Paul . 2017-03-04
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I ordered 2 kebabs to a pubs accommodation while visiting a friend. The order was expected to arrive at 00:00 but the guy showed up 25 min earlier than that while I was out having a cigarette. The whole pub was just refurbished 1 day before the grand opening. Aparently the delivery guy was banging on the pubs door while we was away for 7 mins and the manager wanted to call the police. Ofc the guy said he's waiting for 15 min and we tipped him. Later we checked the call log it was 7 mins from when he called to the time when we picked up the food. Bad service good timing good food. Pitty I had to write a bad review.
Peter . 2017-03-03
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Notes not read AGAIN time to find somewhere else to order from whole meal ruined
Natalie . 2017-02-27
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Great service, delivered early, food was on point. 😊
Hayley . 2017-02-22
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Great kebabs, quick delivery. Will definitely be ordering again
Liam . 2017-02-18
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Tasty food, big portions and quick delivery. Very happy!
Emma . 2017-02-16
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Once again, excellent service and great food.
James . 2017-02-14
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Very good value meal and arrived 10 minutes earlier than the 45 minutes quoted.
JANE . 2017-02-11
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Chips weren't as good as they usually are but apart from that absolutely yummy
Connor . 2017-02-08
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Usually really happy with my order however this time the notes weren't read so we didn't get the order we wanted
Natalie . 2017-02-03
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