Unit 3, Simpson House New Zealand Avenue, Walton-on-Thames KT12 1QB, United Kingdom, England
They had an absolute nightmare, knowing they had a group of 10 coming they didn't arrange adequate staff nor top up beer stocks! My food was good but had to ask for it twice. Others not so happy and all came out in random order so people had rice but no meal!
Quirky little cafe that is tastefully decorated. Serves homemade cakes, scones etc. I would recommend this cafe to my friends for a champagne breakfast anytime.
Overall disappointing, both the fish and chips were extremely greasy and unhealthy. The service was perfunctory. Like other similar take aways it is no longer a cheap option
Me and my husband regularly buy cakes and desserts in Bachmanns Thames Ditton. They have beautiful cakes, no doubt .
But the customer service is not matching, because they are spoiled, have become too big for their shoes. I am not sure.
Very often the sales assistants take a bit down to you and in general seem very miserable and they are making you a favour serving you.
Today we went to buy another cake and asked to be cut in half and to be placed in 2 different boxes. That was a big issue, we were told this is something they don't normally do but on the occasion they will. Really, was it so difficult, were we asking too much? One of the pattiseurs came out, we thanked her, but no smile, no acknowledgement. Don't really understand this behaviour.
Popped in for a coffee whilst staying in Claygate and it was lovely. Staff were really friendly and helpful. But the most impressive part of my visit was happening upon a gluten free blondie! Iâve literally been saying to my friends who work in bakeries and cafes that I donât think Iâll ever be able to try one because theyâre never gluten free, and here we are! I was so excited, and it was lovely.
Owner is rude and split personality, disrespectful and dishonest to paying customers.
Sheâs definitely got the wrong attitude to be working with the puppy.
She also doesnât pay staff on time.
And she very jealous of people who know more than her.
After a long and stressful day at Ashford Hospital we rang through our order on our way home at 6.30. We picked it up twenty minutes later and it was hot, freshly cooked and delicious. We're new to this area and Mr. Turtle had been recommended to us and now we know why. We'll be back very soon!
The staff in walton on Thames are super ever so friendly always remember your order and are so helpful xx There was a stage when the place was dirty the staff well not so friendly and now they have def turned a corner new management and staff some olden goldies not by ages but by service and they are soaring đ
Ordered off delivroo took two hours, crepes stone cold and tough chicken burger consisted of two chicken nuggets and also stone cold only passable if you are drunk absolutely appalling for the price
It doesnât matter how many times I ask for my mochas to be extra hot, I still get served one that I canât even describe as hot. Not bothering to go here again, which is a shame because Caffe Nero do the best mocha. I get a proper hot drink in the Cobham and Kingston branches. Donât know what the problem is in Esher.
Visited today for bra fittings. We saw Mandie and she is an asset to M&S. She took time, was patient
and extremely helpful giving advise. She made the visit a pleasure, she has excellent customer service skills. If I should need this service again I definitely will ask for her, and recommend her to others.