Hamilton’s at Fairmile in Elmbridge

Entire experience ruined by security

Generally, this feedback is more about the hotel.& SPA. We had a spa & lunch booking not cheap at all. But the lunch was VERY limited, and most things cost extra ( it's not the same as last time we visited). A sandwich choice with crisps, not much else, no frills, no starter, no puds, no drink....pretty poor. And the spa!! While the facilities were good as it's been modernised. And the massage was great.. a super lady very relaxing. BUT the staff and service elsewhere were slapdash and careless. No planning or forethought had gone into our booking. When we booked our 50 mins massages for 2 of us and asked for them spaced out after our lunch, not as soon as we arrived after lunch. Well, they did just that booked us in immediately after eating. The young desk staff and apparent Customer Service Manager didn't care. Just repeated themselves parrot fashion instead of offering customer service. Brooklands Spa has gone downhill in terms of service. And I will advise people to avoid it at all costs. Even if you get a deal. Young, inexperienced staff manage your booking and apparent people steal products!! So they need your credit card before you begin. It's more like visiting Croydon than Weybridge. A sad decline of what used to be a pleasant place once upon a time.

Amazing service and amazing food.

The place has a wonderful ambiance, combined with exceptional food and service. Would highly recommend for a great evening out.

Super delicious must visit once . ❤️❤️❤️❤️ thank you chef 👩‍🍳 I will recommend everyone must visit once . Thank you for delicious Sushi