Oak Room Restaurant in Elmbridge

Very good food, nice ambience, lovely setting, excellent staff. We could not fault it. Happily recommend

Came for a birthday meal recently, the service was fairly ok but the food was terrible and it cost a fortune. The meals were dry and flavourless and didn't taste fresh, but somehow they took 45 minutes to come out (we were the only people in the restaurant). The dessert was inedible and we were served gone off cream. Our server was lovely and apologetic, the only reason I'm not giving it 1 star, and did make it up to us. However based on all this we wouldn't return and I wouldn't recommend it to anyone.

So my family treated me for my 50th birthday to High Tea, very disappointed on the quality of the food! Had Hair in the scone, the Jam was runny the filter coffee was very wishy washy! The service was poor and very expensive for what you get! Also some tried to pay in cash and some by card they refused to accept cash and made us get one of the party the pay on card for that person to take the cash! When my sister booked she wasn’t told they don’t accept cash! Forgot to bring out my birthday cake that my family had bought along and had to be asked to bring it out just before we left. Would I go back NO is the answer!!!

After experiencing many afternoon teas in Surrey and London, this is by far one of the worst I’ve been to unfortunately. Beautiful location and picturesque building but sadly there was no atmosphere and very poor service. Firstly after requesting for quiet background music during afternoon tea and getting that request denied, it was so quiet that we could hear everyone else’s conversations and chewing of their food. The sandwiches were crustless and very small; flavours were fine but nothing exciting - salmon; egg; tomatoes and then cucumber. Scones were tasty and very large which was a plus. Cakes melted in the sun by the time we got to them - nice variety but nothing unique (eclairs/brownie/lemon tart/ couple of others.) No one took us through what we were eating so they were all guesses. And lastly the service was extremely poor; one young female member of staff actually didn’t talk at all (found that extremely rude). It’s a shame as I think the location is brilliant, but the afternoon tea experience was very disappointing. I do not recommend.

The food is very good with large parts of the menu locally sourced. Portions are not skimped. The price is quite reasonable for this kind of hotel. The meal service is also more than acceptable

Went to to Oak Room restaurant at the woodlands for our anniversary. It’s really gone downhill - we’ve had some wonderful meals in the past but this was a bit second rate (overcooked and tough steak, bland pâté, very slow service). All in all a bit of a disappointment - I hope things pick up again as it used to be lovely but is now little more than pub food at very premium prices - shame.

A very average maybe even poor meal. Went for anniversary as had wedding reception there. Starters were very basic but ok. My main was not hot enough and lacked taste and seasoning. Not terrible but not what I would expect from a restaurant. Can probably get better in an average pub!

Their chef really needs to create nicer more diverse dishes. The dinner was ok, but I can get a similar one in any pub. There was neither amazing taste nor beauty in the dishes presented. The dessert was like from breakfast buffet - a thick layer of coconut yoghurt with shop-bought granola and 3 frozen blackberries. They didn't even bother to defrost blackberries. Even a small unknown restaurant in London has more diversity and nicer presentation of meals than here. You need to update your menu and make creative dishes, if you want repeat visit. The service was pleasant and mostly good. Although we did have to get their attention several times.

We took my Mum and Dad for Afternoon Tea at the Woodlands Park Hotel as a treat to celebrate their recent 90th and 95th Birthdays. The food and drink was excellent but the service was very disappointing in two respects. Firstly we arrived in good time for our 3.30pm booking slot but I stood at Reception desk for a full 10 minutes and was completely ignored. The one member of staff behind the desk was sorting out an IT problem over the phone and completely blanked me - not even an "I'll be with you in a minute". After 10 minutes I set off round the hotel to try to find any member of staff who might be able to tell me where we needed to go (the website suggests that Afternoon Tea can be taken in any one of three rooms but our reservation confirmation did not state which). I found a member of staff and was directed to the Oak Room. The second disappointment was that the two staff serving Afternoon Tea clearly had no idea about the etiquette if "taking afternoon tea". We were given our pots of tea a full 10 minutes before any food arrived. Eventually I had to ask one of the staff when we might expect some food (by now we had been at the Hotel for 40 minutes). It is not unreasonable to expect food and drink for Afternoon Tea to be served at about the same time. None of us wanted to drink a lot of tea first and then not have room for sandwiches and cakes. The other disappointment was the general decor in the Oak Room. It lacked the special atmosphere which you would normally expect for a formal Afternoon Tea. I'm sorry to say, but I cannot recommend this venue for Afternoon Tea.

Located within the Woodlands Park Hotel the restaurant is named after the beautiful oak panelling within. The menu has something for everyone. The Maitre ‘d’ was very pleasant and knowledgeable. However we had to wait 1 hour for a scallop starter, which is ridiculous. Told that the kitchen were busy dealing with a wedding party made us feel second best. Apologies were made but too little to late. When our food did arrive it was well presented and tasty. Good comprehensive wine list. Overall not hugely impressed with customer service. Notwithstanding the staff were lovely as was the food.

I am very familiar with this lovely Hotel with its sumptuous lounge sofas, well appointed bedrooms, and peaceful location. Having actually lived here myself for 3 months a few years ago, whilst my nearby home was undergoing rennovations. Myself and my family have previously enjoyed private dining in the Oak Room, various meals in the Brasserie and afternoon tea in the lounge. I was therefore delighted to be invited to join my parents in celebrating their anniversary this year on Friday 15th November 2019. On arrival we seated ourselves in the lounge for an apertif. After some time waiting for someone to welcome us & take our order, I approached the reception desk to see if any waiting staff were available. The receptionist, although on the telephone, made no eye contact with me whatsoever. So I ventured to the Brasserie, where our table was booked for 7pm. There were at least 3 members of staff present and no diners at all. I requested someone to take our drinks order. Shortly after this a waitress arrived and did so. My mother requested some Melon water and the waitress suggested that help herself to that !!!!! why? My mother (who is 72) asked the waitress if she would mind getting her a glass. The waitress arrived with the drinks order and no melon water, which we again had to request. We then asked to see the menus for the Brasserie so that we could peruse them whilst enjoying our pre dinner drinks, and were advised they were on the table. So we perused the dog eared, tatty menu's offering a very limited selection, including sandwiches - ??? we had booked a table for dinner at a 4* 'Hand picked hotel' - I would not expect to see sandwiches on a dinner menu. My Father asked to see the menu for the Oak Room. Although some items were repeated, this selection was better so my father revised the booking from the Brasserie to the Oak room which did at least have some other diners. We were advised our table was ready and took our seats. Evenutally, after my Sister had gone to fetch a waiter, our orders were taken and after requesting it, a wine list arrived. Everyone, by now really quite hungry, enjoyed the starters. The mains were not so good. Tough steak and a crab rissotto that didnt taste of crab, although the Cod topper was good. Dessert arrived (by which time one third of our party had left) and my parents were presented with some chocolates on a plate. Nice touch. My after dinner coffee was excellent. The waitress asked us if we'd like the bill, but my Fathers coffee, that had been ordered along with the deserts, had not yet arrived!!! Service in a venue of this standing & price bracket, ought to be 'silent', unnoticed and impeccable. The service we received was noticeably absent! In appropriate and noisy. Most definitely not how I remember it at this Hotel. This, coupled with the 'ok' main course deemed the entire experience very dissappointing indeed. As the waiting staff cleared our main course plates, the waitress asked if everything was ok with the meal - this is normal and expected - my father stated that his steak was tough (as was my sisters) and my mother stated she could taste no crab in the crab rissotto, but her vegetables were nice. The waitress laughed at this and said 'oh well, at least your vegetables were ok' and left! I was appalled at this response. In summary - overpriced and under delivered. From the Hand Picked Hotels brand I would expect to easily rate this Excellent, or Very Good, But I cannot.

Uitvoerige kaart met creatieve ideen van de chefkok, de oak room heeft veel atmosfeer, een relaxte avond

Gorgeous Room looking out to the green. Beautiful atmosphere and you can visualise times past where they would have danced all night in this home.. The food was faultless, not a negative on any of the dishes we had.. staff were attentive and professional through out our stay.. wine list is good and varied too..

Food was excellent but the restaurant was extremely warm, service lovely though if we went again I would prefer to eat in the brasserie which seemed cooler.

Great food, well cooked and presented, with lots of choice. Service was excellent too and the wine was not too expensive.

Evening dinner at the Oak Room last night was superb. The waiters were the nicest we've come across for a good while, and very helpfulThe starters were excellent, we had the veloute and the smoked salmon with salmon mousse. We followed this with chicken (surprisingly superb) and the sea bream. Sweets were pannacotta and the rather unusual but wonderful cheesecake. This place is a little cut above normal but so is the food. Great for special occasions. Enjoy

The building that houses the restaurant and adjacent bistro is grand but cosy as you might somehow expect from a Victorian mansion. Wood panelling, ornamental staircases and stained glass provide an antique and comfortable ambience. By contrast, the bistro is bright and perhaps a bit spartan unlike the old money atmosphere of the Oak Room restaurant, where we chose to eat. An amuse-bouche was offered but was not explained by the friendly waiter. It was a rather lovely, thick and intense mushroom (and truffle ?) soup served in an espresso cup. We followed it with slow cooked belly of pork and a goose foie gras wrapped in a super coarse duck terrine. Both followed the nouvelle cuisine convention of small portions enhanced by careful layout and decoration. Both tasted very good.For the main courses we had cod with crispy skin and served with a very good risotto together with sirloin and glazed short rib. The beef was ordered medium but came rare, which was no problem for us. It might be prudent though to emphasise just how you want meat cooked when you order. The Smoked potato that came with the beef was delicious. Both dishes were well prepared and presented but, to my taste at least, lacking a little salt - easily remedied.All was lubricated by a pricey but very good Argentinian Malbec. One of the puzzling features of the nouvelle cuisine style is that it looks a bit stingy on the plate but leaves you feeling completely stuffed. We could barely finish the odd sounding but lovely popcorn ice cream and the well chosen cheese on the board.This was a very good meal in pleasant surroundings. I'm looking forward to visiting again. Recommended.

Our dinner was delicious !!!! We ordered the duck and goose liver pate as, sirloin beef with vegetables, cheesecake and popcorn ice cream. A very good selection of wines.

First visit here for a while, and we had a really enjoyable, nicely paced dinner. The surroundings are very relaxing and the service was generally attentive and pretty good, despite the restaurant being very busy. The food was the star of the show, however, and everything we had from the amuse bouche to dessert was delicious. The herb gnocchi I had for my main course was the best meat-free dish I've eaten in a long time, and I would thoroughly recommend it. Considering the standard of the restaurant and food, it is extremely good value for money. Won't leave it so long before my next visit!

We were a party of 9 and the staff were extremely helpful and attentive. They were happy to meet our particular requirements. The food was delicious and I particularly enjoyed my savoury afternoon tea. Will definitely visit again.

This restaurant is an outstanding, wood panelled room. Always quit and relaxed. The staff are excellent and food amazing.

Fantastic value for money, and at no time were we made to feel that we were "there on a voucher". Quality produce, beautiful traditional room and super efficient staff. A very pleasant afternoon, and we weren't rushed at all.

We had a very pleasant evening meal, with very attentive staff. The food was very nice and we were not rushed.

We had a lovely time and really enjoyable meal. Food very tasty and good, a very nice place to eat, and such a lovely setting.

We ate dinner here as part of our package with the hotel.

lovely old fashioned room , quite small an intimate, good food menu and the fish was particulary good, wine choice good and not too expensive

Nos alojamos en el hotel y como era el único restaurante abierto el viernes por la noche debido a el hotel estaba tranquilo en esta noche, no me decepcionó. Tuvimos una buena selección de menú 2 diferentes si queríamos. El servicio era bueno y logrado

Este hoteles rurales está a sólo 5 minutos de la salida 9 de la M25 Leatherhead si puede mantener y mejorar será una adición bienvenida a la escena culinaria.

Found this place due to Travel Zoo and visited yesterday very last minute on the way back from a business meeting. There was a bit of confusion over the menu we were expecting and what we were given but this was addressed very well. Food...

wonderful little restaurant at woodlands park hotel. really top cuisine in a beautiful wooden historical room. stunning wine selection and a wonderful Sunday lunch

Mi marido y yo llevé a mi padre y madre para el almuerzo en el Oak room. Era precioso y relajante en un entorno hermoso.Las camareras era acogedor y agradable. La calidad y la presentación de la comida era increíble y sabía absolutamente delicioso. Recomiendo encarecidamente volandeiras para empezar, ternera, g/corral, pan frito genial y trucha arco iris para las principales. Todavía había espacio para el postre. Sin duda lo recomiendo para comer aquí y ya estamos deseando volver.

Por desgracia, eran las únicas personas en el restaurante la noche fuimos ya que el hotel estaba siendo utilizado por una empresa grande que ocupaban todas las habitaciones pero no comer en la sala de roble, así que es muy difícil hacer comentarios sobre el ambiente. Sin embargo, la comida estaba muy bien presentado y de buena calidad. Teníamos el precio fijo cena de tres platos y fueron luego encantados de traer nuestra propia tarta de cumpleaños, que iluminan las velas y trajo y le cantaron feliz cumpleaños.

Por desgracia, no fue una buena experiencia.El ambiente era muy pesada en el Oak Room, el personal no fueron atentos y la comida totalmente decepcionante. Teniendo en cuenta que el hotel está ahora bajo la propiedad de mano elegido hoteles, me pareció Julia manos satisfacer normas llevaría la experiencia de cenar a pocas escalafón. No me alojaría aquí de nuevo.

Tuvimos una comida de domingo en El Woodlands Park Hotel el domingo, 6 de diciembre, a partir de las 12.30 horas. Había reservado esta comida (que yo pensé que iba a estar en el roble comedor) por teléfono un tiempo de antelación, ya que era una celebración de cumpleaños del cumpleaños de mi esposa y de su amigo (que ella ha conocido por más de 50 años) - su cumpleaños están bastante cerca. El grupo compuesto por cuatro personas, mi esposa y yo, además la amiga de mi esposa y su esposo. Nuestros amigos había viajado de Eltham en sureste Londres a unirse a nosotros en este almuerzo. Nos quedamos muy decepcionados con una serie de aspectos de nuestra experiencia de almuerzo, tal como se detallan más abajo.

Un gran ambiente con paneles de madera, te da la bienvenida a este restaurante. Comida y cena con degustación de vinos fue exquisito. El viernes por la noche, cuando el hotel ocupados ofrece mejor ambiente y entorno. De lo contrario podría ser un poco tranquilo y insoportables. Menú bien logrado, ingredientes locales, me sentí como en un pedacito de historia.

The restaurant is well laid out, with a good ambience. The menu is thoughtfully prepared with seasonal selections. It's inventive and creative. The wines are quite extensive, and from all over. I particularly like the Shiraz from South Africa. But equally the Tempranillo from Spain is good, too. Altogether, stylish, English, seasoned and romantic. It's a place to celebrate and take stock, or to think. The menu is a fixed price, fine dining experience, with clever food and a reasonable price. The staff work hard to please. Enjoy.......

The setting is stunning, the food was outstanding and the wines chosen to accompany this South African Gourmet evening was perfect. This was a really super evening with the perfect combination. We will certainly be looking to come to their next event.

We had an excellent evening, with friends, at the recent Gourmet Night. The welcome bubbly & canapes were delicious & the staff delightful. Once seated each course was introduced by the guide from Bibendum, he described how the wines paired with the food, all South African inspired. Each course was beautifully presented, portions just the right size so that we could manage all six courses. The kinglip (fish) & fillet steak were particularly tasty. Overall it was a fantastic evening, great atmosphere, delicious food, excellent wines

We ate here while staying at the hotel. The room is full of atmosphere because of the wood panelling and if you are lucky (as we were) you will get a table overlooking the gardens.The menu choice was good and for once all three courses were of an excellent standard and all well cooked. The service was impeccable - all part of the theatre of eating out. Proper white tablecloths - the lot. There was a comprehensive wine list.It was not cheap, but it was good value.

This restaurant is only relatively small but this leads to an intimate feel which is enhanced by the extensive wood panelling and the ornate ceiling. Staff are the epitome of professionalism yet also are friendly and highly welcoming. The food is of a high standard and it is possible to change one of the courses for a grill from the nearby bistro.There is no sense of rushing with its own take on classic style. To be seriously recomended.

Review title says it all really. We ate here on a Tuesday evening as we were staying in the Woddlands Park hotel and wanted to dine in the hotel that evening. I had the fish and chips and my wife had a rib eye steak. Both meals were pretty good, nothing really to criticise. The surroundings are nice, an english country house feel to it all, our table had a nice view across the hotel's lawns. Would eat here again if we stay in the Woodsland Park hotel in the future.

I am usually sceptical of fine dining within a hotel. However we were more than delighted to have had a lovely gastronomic experience. Scallops were beautifully cooked and nicely presented. The beef and lamb were both equally delicious. I would recommend the chocolate assiette as it was a work of art before it was promptly devoured !Service was attentive but could have come with more "smiles". The ambience of the wood panelled Oak room , background music , paintings and decor overlooking part of the lawn set the mood for a delightful evening.This restaurant has been awarded some AA rosettes so well done to the Chef.

We went to Cobham three weeks ago to spend a day visiting our friends. At mid-afternoon we checked tripadvisor reviews looking for a good restaurant nearby. Finally, we make our way to Woodlands Park Hotel and its restaurant Oak Room. Dinner was wonderful, candle lights and music amazing and quite good quality meal. Waiters and the staff very professional and kind. And happy to meet a fellow spaniard, Antonio, who advised us a fine wine. Both couples had a lovely evening. We shall come back.

The amuse bouche was nicely presented, but was just a small slice of cheap liver pate. My husband started with smoked trout, I had duck's liver which was a tiny splodge of liver, boosted by a potato concoction. Again, nicely presented, but the duck's liver was slimy and raw and quite unpleasant.The olive rolls were tasteless, we had one tiny slice of butter between us; when finished we had to ask for more and no waiter poured our wine or asked us if we wanted more bread. In fact, no service!No big deal, BUT, there seemed to be lots of friendly staff running around everywhere but all of them being of little use to diners. We then waited almost an hour for the main course. There is NO excuse for this, if a hotel this size can't cope with the number of guests then they shouldn't be booking them in. We had given them up until the hour and we were going to walk out but then the main courses arrived.My husband had duck which was almost raw and very tough, also there was no sign of the promised duck confit. We should have complained at the time but my husband said to the waiter when he took the dishes, that the meal was 'absolutely awful' and the waiter laughed! My lamb was tasteless and also almost raw and tough, although the jus was the best bit and the vegetables prepared imaginatively. The chocolate dessert was just mediocre.My husband again complained to member of staff when he signed for the meal and was told he would tell the management.It seems that nowadays, you complain but people still take the money just saying oh sorry about that etc etc. The Oak Room is supposed to be a fine dining restaurant, but is far from it. Some people are obviously fooled by well presented food that it's good food. It isn't here. If the chef cannot produce food of fine dining quality, then I suggest the management of Woodlands Park visit a few gastro pubs and adopt their method of cooking, I think the chef was aiming beyond capability and should only aim at good pub grub. Anyway, the breakfast was fine, but we would never again dine at the Oak Room.

We choose this place to celebrate my birthday and was pleased with what we experienced and ateThe bar confused my husband some what as it was so small but still able to serve draft larger which appeared to come from a room along the wayAlthough the service was slow the food was brilliant and very nicely presented with attention to detail

Six of us went to the hotel and nobody had any complaint about their food. It was well presented and tasted lovely.

Beautiful food and beautifully presented like works of art on a plate. The staff were fabulous and the attention to detail was great. Definitely a must for a pampering night away

We stayed in Woodland park hotel for my birthday and had our evening meal in the Oak Room restuarant. It was a fantastic experience. The staff were very good, prompt and attentive, but discreet, the food was excellent. The lamb three ways was a real highlight, and do order the side of thrice baked chips, they are amazing. Good wine list. Highly enjoyable and we will be back. Thank you for making my birthday so special.

Dinner here is a smart affair in a grand oak panelled dining room. The food is cooked to perfection and is served/presented in an excellent manor. The wine list is extensive, our white came up to taste but was not properly chilled, no problem, the waiter was excellent and apologised and sourced the same wine from a much colder store which was perfect. Food portions are generous and very tasty. The Oak Room restaurant food is prepared and served with care and at £38 for a three course meal is not over-priced for the quality of food being served here. I highly recommend a visit.

I am mindful that when writing a review, and this is my very first one, one must consider the price paid. and on that basis our dinner for two on Friday June 28th was one of the worst ever.The free amuse bouche of grilled hallumi cheese was ver basic and cheap looking .My starter of duck breast was totally tasteless as was my main course of game bird. My guest's soup was cold and her main course totally indifferent.The service was beyond amateurish . On three occasions i panicked that the contents of my plate were going to slide onto the floor as my guest was being served with my plate in the waiter's hands.Out of four dishes they did not remember once on who had ordered what and despite the 50/50 chance of getting right they got it wrong 5 times.Honestly one would complain about the service in a Little Chef let alone a restaurant of hotel claiming to be the top in the area.To cap it off two attempts to get me a hot espresso in the lounge was a failure and one thing I have NEVER experienced is that the petit fours incurred a cost of £5.An awful, never to be repeated, experience

I ate here several times throughout a week trip - consistent quality for the early diner. Beautiful country setting - the atmosphere is its greatest asset. Wine selections are good and the service is good. The waitstaff did not seem interested in contributing to the dining experience.

This is a super seeting, with a french menu/wine list to match. Expect great food, and OK service. Can be a bit pricey, but worth it.