The best restaurants in Arun South East

Today 4/12/23 The rating of 2 stars is for the food/cafe The rating I would give to the manager who resolved my issues is 5 stars……read on to hear the full story I order 3 all day breakfasts and some sides , we had to wait a bit of time for them to come also I had to clear the table myself from the last customer , also the table hadn’t been wiped over . The Breakfasts arrived , they were cold to Luke warm , we had a side order of chips they were a bit warmer. Nobody came to check after they had been served to the table to see if we were satisfied with the food. When I complained the response from the people in the cafe wasn’t great saying “we should have said at the time” rather than saying “I am sorry about this” …. . I asked to see a manager as I wasn’t overly impressed with the cafe staffs limp response . The came over to the table from the store. I explained the issues and also highlighted out while I was there another customer had complained about her lunch being at best warm when it’s supposed to be hot . I have since seen other complaints about the food being cold to luke warm when served on trip advisor. The manager who had come to the table to deal with our issues was a gentleman called Frazer can I say that he was the shining light. Frazer introduced himself and dealt with the complaint with the upmost professionalism and confidence and I would say that he is a credit to the store and a credit to the Morrisons brand. It would be great if someone possibly his Store Manager or Area Manager or Head Office could recognise him in some way as he turned a customer (me) who would have left the store as a detractor to a customer who left the store as promoter of the Morrison brand. Well done Frazer ! I am sure you will have a very successful career with Morrisons and I suspect you must be a very valued member of the management team at this store/Morrisons.

Food over the phone waited over hour and a half food was ok the woman who deliver just laugh when I said I would never do it again

Worst food I've tasted in a long time. Sweet and sour chicken, think they forgot the sweet as it was like eating lemons and went in the bin, as did the rest of the food. Waste of £25. Save your money and use the other concessions.

Placed an order for delivery. When arrived cheesy chips instead of plain freezing cold . Lamb wrap instead of lamb kebab. Rang and explained told they would send new order. Waited an hour rang again told that we were out when they tried to deliver even though we had not gone anywhere. Also told they had spoken to our neighbour which was very clever as they were out! At time of writing this it's been an hour and a half and still no delivery. Husband diabetic and blood very low otherwise would have collected. Never had trouble with them until this time. Very very disappointed and usually our favourite take away!

We were regular users of the old Carlyles despite living in Hampshire , the drive was worth it. Today we sampled the new cafe now called Whittakers. Positive points friendly staff and now dog friendly. Negative points food average and the breakfast omelette is now served with a hash brown instead of the little fried spuds of old.

been waiting 2h, delivered cold

Subway delivered no issues with them, unlike mcdonalds however... 🤨 but will surely order from subway again soon 👌

Just eat has appalling service, the delivery driver put the delivery code has delivered but didn’t arrive, the restaurant I used delivered it themselves after I called to find out where the food was. The driver didn’t collect it. The food arrived cold and when I complained to just eat, they won’t give me a refund.

Pizza was pretty good, and service was efficient and polite

Tasty food from this Chinese and quick too! Came here for a takeaway and it was delicious, plus there was such a great amount of food that we could eat more the next day. Great variety. Very much recommend!

Ordered through Deliveroo. Contacted the team at rustington and asked for amends to my order as not shown on the app. The lady was polite and assisted in every way that was possible. Food arrived hot and very tasty. A star ⭐️ would recommend.

Read reviews slightly worried about ordering but so glad we did not disappointed at all. Thoroughly enjoyed every dish we ordered, generous portions and very tasty. Will be a returning customer and recommend you give them a go 👍👍👍👍👍

Ordered 2 pizzas for delivery at just past 1am, originally it said would arrive between 1:40-2:00. So I waited and waited. It also said it would be delivered by shop staff so tracking was limited. It got to 1:40 and nothing so I called them and they said yep we are preparing for delivery and i said what is the estimated time and they hung up on me. I waited till 2am and called again and they said it will be delivered dont worry and hung up again. I requested a new estimated time again through uber eats and it said 2:20-240. At this point I was quite annoyed but waited till 240 then decided to cancel my order as the person I spoke to on the phone said they would call me when they are leaving the restaurant. Got into bed and tried to sleep, then my phone started ringing at 3:15am probably to say they were leaving the restaurant. That is 2 hours since I ordered it and for 2 pizzas. Now i’m not a chef but I do know it does not take even an hour to cook 2 pizzas like I mean pretty damn disappointing. Would not order from them again, not helpful at all and just rude to customers. If I could rate it lower I would.

Worst fish and chips ever..COSTLY TOO AT £10.00 A BOX ..Nasty.. AVOID AT ALL COSTS !!..Rip off.. tastes bad..my son and I gave half to the gulls. . Its 50 p for tomato ketchup and 1.50 for a .drink.. The fish was the worst smallest bit of cod ive ever seen..! Never again

Terrible coffee - weak and dirty spoons