KFC Rustington in Arun

Food was cold and dry very disappointing

Delivery courier was excellent but quality of food poor. I ordered 2 pieces of chicken which were tiny and had about a dozen small chips. Not what I've been used to in the past.

What you would expect from KFC.

Uneatable due to no following requested dietary requests £25 wasted

The guy never delivered my food

Delivery time kept changing, food was cold and not brilliant, haven’t ordered from here for a long time because of poor service so thought I would give it a try but won’t be using them again. Shame because it should be decent for the money they charge!!!

I just ordered a burger, nothing fancy, have had chips from kfc before and they were uninspiring, just warm, not hot, and not great, so i decided not to go for chips. The burger was warm. Not hot, not nicely warm, but warm, tasteless, very little sauce, some lumps of lettuice, and that was it. Total waste of time and money. I don't think any care was taken with the preparation of this burger at all. My Chicken shop burger in London for £3 FAR outdoes this offering from kfc. It's a shame. I don't eat out much because i am always amazed at how poor the food really is and am mostly disappointed, mcdonalds in crossbush is the same, luke warm food, oil that needs changing coz the chips taste odd. Anyhow, there you go. Better to get a takeout from the indian in Wick - that is ALWAYS GOOD!

Good quality food and delivery time as usual but unfortunately today, the 2 regular signature fries with 2 dips (to be included with the 2 Twister Wraps) WERE MISSING FROM THE ORDER! Perhaps we could get a small refund for the oversight?

Had the rice box a few weeks ago could not fault it just the right amount the chicken a good portion Today who handed the box or the driver decided to turn it upsiide, it was not so presentable as it was everywhere,the chicken half the size. Food goo

Much better than the last order finally super fresh chicken .

My order did not arrive. Phone kfc who were not helpful just said contact just eat.

prompt Fresh hot and tasty. Delivery Driver polite and friendly

fries were missing from my order, but only option was to refund rather than get replacement. So 1 meal was incomplete and 1 fries shared between 2 people is not enough.

order was wrong , food missing . disappointed

About to die of surfeit. Good job everyone. Keep it going 👍🏻

Food was late and most importantly The wrong order was received. I am sorry to the person/s who got our order. I ordered a bottle of sparkling water and got a Tropicana which I questioned but shrugged off. We got the wrong order. wrong receipt. Everything. Will not order again.

Just old chicken clearly not fresh .. shame usually brilliant

There is no effort put into the making of the food

was advised 12.30 to 12 45 arrived 1.00. cold chicken, cold chips warm drink!!!

Yes, kfc is becoming a favourite in my house!

Was delivered the wrong meal that was for one person. Our meal for two people was sent elsewhere and me and my son left hungry. .

Everything was cold plus missing items

did not put bbq sauce in I ordered

Took over an hour since ordering for my food to arrive. And because it took so long it was cold when it arrived

had to pick up the order myself so a complete waste of time and money

Delivered someone else’s meal all together

Chicken was stringy and bits were too crispy which hurt my teeth. Chips were okay but some very soggy. Popcorn chicken was good!

food cold time kept changing appalling

Always great quality from this branch. Gravy was thick and perfect!! Arrived hot and on time. Cheers guys.

Awful, cold and waste of money poor service

I don't think the fries were freshly cooked.

Wrong food delivered, but the manager made sure I got my correct food in the end not before I put a claim into just eat I am sorry thanks for fixing, sorry for telling on tou

I had a small issue with my order and this was resolved instantly. Thank you to Jamon, and the staff for delivering my correct food. Great customer service

Nice food, could be hotter though.

Order never arrived, tried to contact the company and no answer

Worse thing I’ve EVER ordered ! Disgusting

Foodbwas left on garden table,we didn't know it was there!

Food was great and hot, just missing an item but not the end of the world

Ordered at 17.15 food arrived 18.23 I won’t bother ordering again

Ordered 6 different box meals and a couple of additional sides. Very pleased to say everything was delivered correctly and lovely and hot

Food was cold on arrival , won’t be using just eat again .

ordered 4 piece chicken meal and 2 piece chicken meal a total of 5 CHICKEN LEGS AND ONE OVER COOKED WING NOT EXCEPT ABLE WHEN YOU SPEND NEARLY £50.Chips cold and lots of eyes in them. The worst KFC i HAVE HAD

Something was really off with the seasoning on the fried chicken. Was so extremely salty that I couldn't eat my chicken feeling dizzy think I got too much salt in my body

My order was wrong. I ordered a mighty bucket but just got a bucket of mini fillets. Very disappointing

No issues with Just Eat but yet again there were items missing from our KFC order.

Not happy bunnies... no chips.. 4 large ones with the meal.. over 40pound order..

Second time in a row no coleslaw delivered with my trilogy box meal but this time both our meals were also missing the mini fillets. Tried to call but just goes to answer phone. Awful customer service.

Quick service, and everything was there!!!

Everything so bad never again I think it was worst takeaway ever

I had a very bad experience at KFC. I ordered a bucket of chicken, but the service was slow, and the staff were unfriendly. When I finally got my food, the chicken was cold and dry. The fries were soggy, and the coleslaw was watery. The restaurant was not clean, with dirty tables and trash on the floor. Overall, it was a very disappointing visit, and I don't think I will be going back to that KFC again. It was one of the worst fast-food experiences I've ever had.

Chips cold and black. Must have been sat on counter for 40 minutes as order took an hour to arrive Chicken just warm had to microwave in case any germs lurked. Only redeeming factor was smiley delivery driver. Certainly won't waste my money again. Buyer beware. This is a photo of the box the fries came in

0 stars. Took over an hour to be delivered

MY ORDER DIDNT EVEN ARRIVE AND YET IDS SAUING DELIVERED. I HAVE SOMEONE ELSES ORDER ?!?!?!!? WHY?????? I DIDNT ORDER JUST 1 MEAL I WANT MY ORDER!

Long wait and half of the order was missing

only got 1 can of tango even though ordered 2, and didn't get the bbq bites I ordered

My boys are autistic and the food was delivered as a priority … fantastic speedy and hot food delivery! Very impressed and my boys were happy so was I!

This is the second time ordering that things where missing.no sweet chills dipped bites or Kansas bbq dipped bites both costing £3.99 each someone went without their food. Total cost of £7.98 ripped off. Plus you can’t even get though to them on the phone. Absolutely disgusting.

Good service, food was fine. A Just Eat Delivery Person was shouting verbal obscenities at another delivery person while a pleasant young lady stood back. Another man came down, possibly the manager and did nothing. No attempt made to sort out the problem. Meanwhile I stood there amazed as did a lady staff member. After this I vowed never to arrange a delivery from kfc to my home if this is the staff they enplpy

I, was missing my corn on the cobs, I tried phoning, but know answer

Absolutely disgusting. Overcooked chicken. Chicken breasts look like they have been hit by a car. Vile food and sickening to try and eat

the gravy was spilt all over everything in the bag

Chicken burger rock hard inedible

After a couple of poor experiences in the past we visited again as the vote was for a KFC. All ordered and reasonably quick service, given our food which was a large amount due to the amount of family and guests. Get home to find items missing. Told the majority to crack on and I'll drive back again. Upon showing the receipt and the server agreeing the mistake I was unhappy with just being offered the missing items as the rest of my meal will be cold. I was then told I needed to go home and collect the whole order then they would replace it all which is company policy. I'm not driving another 6 mile round trip to collect a half eaten order and suggested to give me the missing items and some hot chicken to go with the missing order. This company policy was no where to be seen for public view, being told area managers need to be called to find a resolution and being told to was too expensive to replace the order and giving me hot chicken will mess with the balance books is not my problem. Please don't use this branch..

it was not only cold because of the delay but it also had items missing from it. would have been faster and hotter had I just driven myself which defeats the point of your app and services

Delivery was earlier than expected

My food has not been delivered not happy

The chicken was very very dry it looked like it had been sitting for a while

unfortunately it arrived very late and very cold.. it seemed to take over an hour and a half to.prepare..

Disgusting service and they take no responsibility as they have ‘no drivers ’

Wrong order chucked in bag disgusting service

Improved a lot better from 6 months ago better food

Has improved vastly. Thank you.

Great service from order to delivery

There food is amazing they got everything right I basically order from there half of the time and it’s just amazing

Lovely and hot food and fast delivery

Really good food, and really good delivery time. Will order sometime again.

wrong food wrong place coop is not kfc

Chicken was over cooked, too hard and had no flavour

Ordered a 4 piece meal which we didn’t receive only got the fries and a dip we ordered was also missing. This will be the last time we use them as it occurs a lot from here

Food is cooked fresh each time and tasty. Staff are friendly and pleasant. When not busy they're usually cleaning - good to see! It was very clean to eat there and a pleasant atmosphere. Prices are about average comparable

Missing half of chicken from variety bucket, half of hot wings, and cheese in wraps when I specified no cheese.

Food overpriced Food was cold Staff arguing with each other

Lovely food good delivery but bits missing as always

Driver very polite,food good as usual and delivered on time.

food was delivered to wrong address and restaurant wouldn't do anything about it

Tango drink missing of order. Second time this has happened

consistently send the wrong items. Always missing at least something from the order or get the orders mixed up. Such poor quality it's ridiculous

Cannot eat inside after 8pm. Ridiculous!

Food was nice. Unfortunately the delivery was rather late compared to the delivery time given. Won’t let it deter me from ordering here again

The portion of chips was an absolute joke!!! This is NOT a cheap take out option.. I would expect more than 10 chips in a portion!!! TERRIBLE!! And there were even less in my daughters box!

Food was cold chips looked like this afternons stale cold and very salty. The drink warm very disdapointed normally excellent from there

Felt the need to complain this time as our order has usually been missing items (one to many times now) & there is no way of contacting the shop. Poor attention to packing orders correctly. Disappointing

Original Chicken overcooked very crunchy

chicken was good, cold fries and warm soft drink

I haven’t received my order please contact me

nice driver later than expected

I ordered the 6 piece variety bucket and was given 4 wings which are tiny. Must be a prankster working today. Avoid this franchise

Great service, fab delivery guy 😘

This place gave me terrible food poisoning last night 20mins after eating as sick as a dog. The telephone number is unobtainable! Horrible. Last KFC I will have 🤮🤮 best avoid

Food arrived cold. Will have a long think about ordering again. If we were in the store and food came out cold we would ask for refund.