KFC Rustington in Arun

Quality not up to standard given four drum sticks as original chicken pieces yuk

there is no point in being able to choose a delivery time if it is always late

The delivery time kept being extended and when the meal arrived it was all cold. Not even warm, cold. I followed the driver on the map and he went to a different village before coming back into Rustington. Wont use Just Eat again

We ordered only ONE ORDER for £15.60 but they sent 2 £15.60X2 and charged us £31.20

pre-ordered @16:17 for delivery @18:00 too avoid the busy ordering period. food was finally delivered @19.30 and the order was incomplete. really not impressed with your service

Just don’t like getting two drumsticks every time! One breast one drumstick was an old law wasn’t it at Kentucky .. or delivery easy gob off to get rid of

took 2 hours and arrived stone cold.

Driver was not the issue. It took the delivery around 10 minutes door to door (about average geographically) but the restaurant kept putting the delivery time further and further back. I understand the weather is bad and it's a Saturday evening (probably the busiest trading period of the week) but if I had originally known the order was going to take an hour to be delivered, I would have gone and picked it up myself. Food was of acceptable quality when it eventually arrived.

not impressed when the driver takes a detour and the food comes ice cold.

2pc meal absolute waste of time – a drumstick and a wing, chips were inedible, cold (both meals) covered in an awful seasoning that can't be disguised by sauce. The value of both meals is a rip off. Ended up cooking dinner – waste of time and money

Colonel's 4 pc Meal: 2 tiny wings 2 shoulder pieces no drumsticks no breast Very dry over cooked. Very poor value for money poor quality cooking. Not happy.

Delivery man was quick and kind but the restaurant took nearly a whole hour to make something that should only take 10 minutes to put together

spent ages waiting for my order (40 minutes )when I received it I had to ask for.drinks that were missing, when I got home I found that the food was cold and 3 of the meals had items missing

I placed the order about 2 hours before I needed the food to be delivered and it still came late. Shocking considering they had so much notice!

food was stone cold apart from the Coleslaw which was warm. apartently no refund for food temperature and only given £6.21, not even half of the bill, as a credit so have to use it on Just eat.

Chips cold and soggy, chicken breast in burger very thin and more coating than chicken almost and the chicken piece was all bone and skin 3 small mouthfuls of actual chicken I had the same meal yesterday I bought it in store & it was double the size

the food was of poor quality chicken very small and bit soggy

Food was well cooked and still piping hot upon arrival. Will order again if this level of quality can be maintained.

Picked up a family bucket today- great service- great food- reasonably priced!

Food cold, tasted as if it had been made and left on shelf

Excellent service indeed. Thank You.

perfect and the delivery guy is great

Even though it was on time, the time first given when ordered at 5.40pm was 6.05pm then constantly changes until finally it was delivered at 6.56pm, 1 hour and 16 mins after it was ordered, the food although tasted nice was warm and not hot.

A little to much salt on fries,but food was hot and tasty.

I messed up but the delivery driver was so nice and made sure I got my food thank you so much

Haven't had KFC in years due to it going massively downhill. Alot of the independent or other chain chicken shops have upped their game in recent years and are much better value and more tasty. Decided today to see what standard food unlucky fried kitten were now serving to the public and unfortunately not good at all. Cold crap chips, Very dark oily but dry chicken???? ( I think) burgers looked like someone had put them together with their feet. The only thing we enjoyed from our £35 order was the hot wings and the Pepsi. I will never eat another KFC for as long as I live which after that meal might not be very long.....

Great meal, just what we have come to expect!

Delivery driver didn’t hold the food bag properly and food fell out of the bag and onto the floor and the was missing a bargin bucket from the order

I had some missing items in my order

usually very good in all aspects however the quality of the chicken was dreadful It was impossible to chew or even cut the chicken in the Tower part of the order.Disappointing. I have never had such tough chicken " Shoe leather" would be a good description .

Food was cold terrible won’t order again waste of money

Chicken was over cooked so hard I couldn’t bite into it fries were limp and lukewarm warm. Order took longer than expected but that was not the delivery drivers fault.

Good plane to rest in, wheelchair friendly.

food was cold and chicken was tough. had to discard most of it. won't be ordering from KFC again.

Drinks were not chilled, chips soggy, chicken was tiny and the fillets were curled up looking like left overs. Really wasn’t impressed.

Food was cold and dry very disappointing

Delivery courier was excellent but quality of food poor. I ordered 2 pieces of chicken which were tiny and had about a dozen small chips. Not what I've been used to in the past.

What you would expect from KFC.

Uneatable due to no following requested dietary requests £25 wasted

The guy never delivered my food

Delivery time kept changing, food was cold and not brilliant, haven’t ordered from here for a long time because of poor service so thought I would give it a try but won’t be using them again. Shame because it should be decent for the money they charge!!!

I just ordered a burger, nothing fancy, have had chips from kfc before and they were uninspiring, just warm, not hot, and not great, so i decided not to go for chips. The burger was warm. Not hot, not nicely warm, but warm, tasteless, very little sauce, some lumps of lettuice, and that was it. Total waste of time and money. I don't think any care was taken with the preparation of this burger at all. My Chicken shop burger in London for £3 FAR outdoes this offering from kfc. It's a shame. I don't eat out much because i am always amazed at how poor the food really is and am mostly disappointed, mcdonalds in crossbush is the same, luke warm food, oil that needs changing coz the chips taste odd. Anyhow, there you go. Better to get a takeout from the indian in Wick - that is ALWAYS GOOD!

Much better than the last order finally super fresh chicken .

Had the rice box a few weeks ago could not fault it just the right amount the chicken a good portion Today who handed the box or the driver decided to turn it upsiide, it was not so presentable as it was everywhere,the chicken half the size. Food goo

Good quality food and delivery time as usual but unfortunately today, the 2 regular signature fries with 2 dips (to be included with the 2 Twister Wraps) WERE MISSING FROM THE ORDER! Perhaps we could get a small refund for the oversight?

My order did not arrive. Phone kfc who were not helpful just said contact just eat.

order was wrong , food missing . disappointed

prompt Fresh hot and tasty. Delivery Driver polite and friendly

fries were missing from my order, but only option was to refund rather than get replacement. So 1 meal was incomplete and 1 fries shared between 2 people is not enough.

Food was late and most importantly The wrong order was received. I am sorry to the person/s who got our order. I ordered a bottle of sparkling water and got a Tropicana which I questioned but shrugged off. We got the wrong order. wrong receipt. Everything. Will not order again.

About to die of surfeit. Good job everyone. Keep it going 👍🏻

Just old chicken clearly not fresh .. shame usually brilliant

was advised 12.30 to 12 45 arrived 1.00. cold chicken, cold chips warm drink!!!

There is no effort put into the making of the food

Yes, kfc is becoming a favourite in my house!

Was delivered the wrong meal that was for one person. Our meal for two people was sent elsewhere and me and my son left hungry. .

Everything was cold plus missing items

did not put bbq sauce in I ordered

Took over an hour since ordering for my food to arrive. And because it took so long it was cold when it arrived

Delivered someone else’s meal all together

had to pick up the order myself so a complete waste of time and money

Chicken was stringy and bits were too crispy which hurt my teeth. Chips were okay but some very soggy. Popcorn chicken was good!

food cold time kept changing appalling

Always great quality from this branch. Gravy was thick and perfect!! Arrived hot and on time. Cheers guys.

Awful, cold and waste of money poor service

I had a small issue with my order and this was resolved instantly. Thank you to Jamon, and the staff for delivering my correct food. Great customer service

Wrong food delivered, but the manager made sure I got my correct food in the end not before I put a claim into just eat I am sorry thanks for fixing, sorry for telling on tou

I don't think the fries were freshly cooked.

Nice food, could be hotter though.

Worse thing I’ve EVER ordered ! Disgusting

Order never arrived, tried to contact the company and no answer

Foodbwas left on garden table,we didn't know it was there!

Food was great and hot, just missing an item but not the end of the world

Ordered at 17.15 food arrived 18.23 I won’t bother ordering again

Ordered 6 different box meals and a couple of additional sides. Very pleased to say everything was delivered correctly and lovely and hot

Food was cold on arrival , won’t be using just eat again .

ordered 4 piece chicken meal and 2 piece chicken meal a total of 5 CHICKEN LEGS AND ONE OVER COOKED WING NOT EXCEPT ABLE WHEN YOU SPEND NEARLY £50.Chips cold and lots of eyes in them. The worst KFC i HAVE HAD

Something was really off with the seasoning on the fried chicken. Was so extremely salty that I couldn't eat my chicken feeling dizzy think I got too much salt in my body

My order was wrong. I ordered a mighty bucket but just got a bucket of mini fillets. Very disappointing

No issues with Just Eat but yet again there were items missing from our KFC order.

Not happy bunnies... no chips.. 4 large ones with the meal.. over 40pound order..

Second time in a row no coleslaw delivered with my trilogy box meal but this time both our meals were also missing the mini fillets. Tried to call but just goes to answer phone. Awful customer service.

Quick service, and everything was there!!!

Everything so bad never again I think it was worst takeaway ever

I had a very bad experience at KFC. I ordered a bucket of chicken, but the service was slow, and the staff were unfriendly. When I finally got my food, the chicken was cold and dry. The fries were soggy, and the coleslaw was watery. The restaurant was not clean, with dirty tables and trash on the floor. Overall, it was a very disappointing visit, and I don't think I will be going back to that KFC again. It was one of the worst fast-food experiences I've ever had.

0 stars. Took over an hour to be delivered

MY ORDER DIDNT EVEN ARRIVE AND YET IDS SAUING DELIVERED. I HAVE SOMEONE ELSES ORDER ?!?!?!!? WHY?????? I DIDNT ORDER JUST 1 MEAL I WANT MY ORDER!

Chips cold and black. Must have been sat on counter for 40 minutes as order took an hour to arrive Chicken just warm had to microwave in case any germs lurked. Only redeeming factor was smiley delivery driver. Certainly won't waste my money again. Buyer beware. This is a photo of the box the fries came in

Long wait and half of the order was missing

only got 1 can of tango even though ordered 2, and didn't get the bbq bites I ordered

My boys are autistic and the food was delivered as a priority … fantastic speedy and hot food delivery! Very impressed and my boys were happy so was I!

This is the second time ordering that things where missing.no sweet chills dipped bites or Kansas bbq dipped bites both costing £3.99 each someone went without their food. Total cost of £7.98 ripped off. Plus you can’t even get though to them on the phone. Absolutely disgusting.

I, was missing my corn on the cobs, I tried phoning, but know answer

Good service, food was fine. A Just Eat Delivery Person was shouting verbal obscenities at another delivery person while a pleasant young lady stood back. Another man came down, possibly the manager and did nothing. No attempt made to sort out the problem. Meanwhile I stood there amazed as did a lady staff member. After this I vowed never to arrange a delivery from kfc to my home if this is the staff they enplpy

Absolutely disgusting. Overcooked chicken. Chicken breasts look like they have been hit by a car. Vile food and sickening to try and eat

the gravy was spilt all over everything in the bag

Chicken burger rock hard inedible

it was not only cold because of the delay but it also had items missing from it. would have been faster and hotter had I just driven myself which defeats the point of your app and services

After a couple of poor experiences in the past we visited again as the vote was for a KFC. All ordered and reasonably quick service, given our food which was a large amount due to the amount of family and guests. Get home to find items missing. Told the majority to crack on and I'll drive back again. Upon showing the receipt and the server agreeing the mistake I was unhappy with just being offered the missing items as the rest of my meal will be cold. I was then told I needed to go home and collect the whole order then they would replace it all which is company policy. I'm not driving another 6 mile round trip to collect a half eaten order and suggested to give me the missing items and some hot chicken to go with the missing order. This company policy was no where to be seen for public view, being told area managers need to be called to find a resolution and being told to was too expensive to replace the order and giving me hot chicken will mess with the balance books is not my problem. Please don't use this branch..

Delivery was earlier than expected