KFC Rustington in Arun

been waiting 2h, delivered cold

Disgusting. Ordered a popcorn chicken and they arrived cold as if they'd been left for ages. Also got some of the chicken fillets and they might as well have had no coating on them at all. They just looked like plain bits of chicken and they tasted far to salty. Won't order again

Delivery was quick but the food tasted stale which is disappointing not as nice as normal

All the food was delivered correctly

One portion was short the corn on the cob, the other no BBQ sauce. Chips in both porions were over cooked, soft and tasted as though they had been refried a n

As usual KFC can't seem to count. I am missing half my order. PLEASE CHECK THE ORDERS BEFORE THEY GO OUT!! This is not the first time there are missing items!

order missing items. always seems to happen from KFC

Order arrived on time but all the food was cold which isn’t acceptable

Great food, perfectly cooked, delivered professionally. Just the way it should work!

Lovely meal. However would not order an extra piece of chicken as an addition in future got the tiniest drumstick for £2.79. I’ll just stick to the meal deal. Expensive for what it is but the chicken from KFC always nice.

Chicken was over cooked and burnt,was not happy

will never order from there again

order at 4.55 food tern up at 6.05 food was cold will never use this service again

an entire meal was left out of my order

Linto was amazing! Promote that guy to Team Leader.

The chicken was burnt and overcooked, won't be ordering from there again

Delivery time was estimated at 30 minutes before order, this changed to 40 minutes when order placed. Finally despatched after 45 minutes but the delivery driver waited at another food chain to collect another order for 10 minutes with my food sat in the car. Order finally arrived over an hour after order was placed.

Chicken was overcooked and not to it’s usual standard

Ordered for delivery…. Awful experience. Half the food missing. Restaurant wouldn’t help. Had to order meals for half the family elsewhere. Should have read the other reviews first. As bad as everyone says. AVOID

Half the order was missing… again! Won’t be using again

Cold chips, cold chicken, mushy corn on the cob, no burger garnish just ¼ of a bap with mayo...won't be ordering here.

The order arrived practically luke warm , The Chicken pieces were all Drum sticks ( no breast meat portions ) but the delivery driver that eventually arrived apologised for the delay. I think this KFC needs an inspection.

Missing items everytime and never get any help with this

No popcorn chicken in the banquet

Me and my son decided to get kfc Saturday evening my son drove to the restaurant to order our food. We didn’t get a lot just 2 meals. When my son got home we opened the bag and NO FRIES!!! How is it even possible to forget to put fries in the bag!!! I phoned the shop straight away to tell them and asked them to deliver them to us I was told they couldn’t do that!!! He said I could go and collect them but wasn’t going to drive another 10 minutes there and 10 minutes back the man I spoke to has offered to replace them the next time we go there I then asked how he was going to remember my complaint he said from my order number then he just hung up on me. NOT HAPPY!!!

An hour and 15 minutes to delivery one box meal!! Appalling.

Food never arrived and when I made a refund request I was told the driver tried to make contact however this was not the case and I am still to get any money or any food!!! Extremely unsatisfied and very unhappy.

The food had to go into the oven to reheat. It was tepid at best. It tasted OK once I'd heated it up.

Gravy not delivered with the meal

shame didnt get any gravy for my chicken

Food was cold and chips not seasoned!

order was on time but they forgot one order of fries on the boneless banquet box meal.

I ordered a 3 piece meal and only got a 2 piece meal not very impressed

I saw the driver on the map, go past my house and pick up another order, my order then came to me late, and cold

The staff is awful, completely ignored me when I was trying to pay with cash. It took a good 2 minutes of walking passed me to finally been acknowledged. It looks like all staff walked out at the same day and the owner picked up some random people on the street to work there. The fact this place still open is mind blowing.

The order was late and freezing cold

All the food is cold Food missing - popcorn chicken or the original recipe chicken two piece.

Ordered through Just Eat and had 4 regular fries missing from the order. Just Eat refused to refund because they said they couldn’t based on the information they had!!! What information do you want? A picture of 4 regular fries that we didn’t receive! Not the first time this has happened from KFC Rustington. Food we did receive was ok ish but not very hot. Not sure how someone can place 1 regular fries in a bag when the receipt clearly states 5 regular fries. 4 should have come with the Bargin Bucket. Very disappointed

Order was done and paid for at 8:45pm but didn't arrive till 21:50ish so was cold and not the freshest of quality. Won't ve having this again!!

Cold food again and very substandard meal yet again

For £40 for some food for them to miss loads of things off the order is a bit ridiculous when you pay that money

although I have given 5 stars the food was very cold

Not delivered!!!!! Sat outside ih the car, marked delivered and drove off...never using just eat again

Only 5 mins late. But all was cold again

They delivered the wrong meal really early. A bucket of wings not chicken and no zinger burger. Awful

Ordered at 19:20, eta said 20:00. Ok I can live with that. It’s only KFC so should be “fast food”. Times kept changing on app. Food arrives at 20:40. An hour and 20 mins after I ordered. Tried calling the store. Couldn’t understand anything he Said !

Fantastic delivery service and excellent quality food

A piece of my chicken was red and when bit into again after I saw the first bit of red it had this watery stuff coming from it it was definitely not cooked right

the food was hot and arrived when advised. the delivery person was polite.

There is always items missing and the branch is not ever helpful!

no drinks delivered....been paid for though!!!

food was cold and missing a whole meal

Everything was correct, hot and delivered flawlessly. The way it should be!

food was stone cold, and turned up almost 3 hours late, absolutely abysmal service, blamed it on just eat, when it was them at fault

Food was cold had to heat up in microwave

Over 90mins to wait and arrives cold! Terrible service

Delivery time kept being put back, arrived 30 minutes after the original time. Food arrived cold, ate some of it because we so hungry by the time the food came. Ended up making a sandwich at home because we had to throw out loads.

Food was all cold was given a can of Pepsi instead of a bottle

Incorrect chicken x2 pieces & coating not properly cooked

the only disappointment was they missed the chips in my order

Courier had no thermal bag, product cold

The chicken was dry and overcooked or possibly warmed up but not fresh. The driver was excellent though

Just missing the sweet corn but delivery was fine

Both Rustington and Goring KFC are rubbish they are giving KFC a bad name in future will be going to Bognor

Food was cold and not many fries

food was cold and delivery time kept changing

Food missing from order & no contact number

Paid for a chicken burger meal and didn’t recieve the chips

Chips not just cool, totally cold and chicken very dry and tepid

WRONG FOOD. called restaurant and they say they cant send me the correct food. offered a refund if i go to the store but i dont drive, i live over an 1 hour 45 mins walk away and its snowing. wromg order completely

My delivery time was changed twice and when received it was cold

Waited over an hour for the food just for the driver to get lost and me having to go out the building to find him

Food was stone cold and hot wings are missing

Food was discusting couldn’t eat it

Wrong order! no answer from restaurant after several calls!

Ordered at 12:22 and was quoted 15-30 min delivery time. Order didn’t arrive until 15:14. Not real justification, to the delay but will probably just cite it was a busy period of time!

Delivery time kept getting later and later food was only just warm when it arrived

Cold soggy chips , cold chicken . Will not be ordering from them again and for fast food it isnt the cheapest !

Phone the shop and tell them that I have 4 mini fillets missing from my order and the fries really soggy…didn’t mind those fries…but the fillets were for my son…the guy told me he can replace them but I have to go and collect them…when service charge and delivery paid…awful staff

Absolutely appalling quality what is going on my last 2 deliveries have been bad and as a company you don’t care!!!

Mihir was great. Reward deserved and helped with malfunctions on the app. Very respectful.

Had to Pick up my own delivery

Delivery driver gave us the wrong order and was very unhelpful, would never recommend this kfc as they always mess up our order

Missing a portion of fries with meal

My advise is don't order from just eat cause honestly they r useless but the ppl in KFC, well great service. Will drive down to them and delete just eat for sure

the food was delivered so late we have to wait for almost 1.5 hours. very unhappy

Messed up my order COMPLETELY.A Burger missing from SIXTEEN POUND ORDER. Very unhappy.

Complete rubbish. Why give a time if you can’t keep to it. Over an hour late, 2 hours in total. Never again!

We ordered a KFC meal tonight from Rustington for the two of us. Apart from the fact that it wasn't hot, just luke warm it was absolutely tasteless. It didn't taste like KFC, just like luck warm chicken, needless to say we binned it. So disappointed and won't be ordering again as this isn't the first time this has happened.

food was barely warm and needed reheating

Quality not up to standard given four drum sticks as original chicken pieces yuk

there is no point in being able to choose a delivery time if it is always late

The delivery time kept being extended and when the meal arrived it was all cold. Not even warm, cold. I followed the driver on the map and he went to a different village before coming back into Rustington. Wont use Just Eat again

We ordered only ONE ORDER for £15.60 but they sent 2 £15.60X2 and charged us £31.20

pre-ordered @16:17 for delivery @18:00 too avoid the busy ordering period. food was finally delivered @19.30 and the order was incomplete. really not impressed with your service

Just don’t like getting two drumsticks every time! One breast one drumstick was an old law wasn’t it at Kentucky .. or delivery easy gob off to get rid of

took 2 hours and arrived stone cold.

Driver was not the issue. It took the delivery around 10 minutes door to door (about average geographically) but the restaurant kept putting the delivery time further and further back. I understand the weather is bad and it's a Saturday evening (probably the busiest trading period of the week) but if I had originally known the order was going to take an hour to be delivered, I would have gone and picked it up myself. Food was of acceptable quality when it eventually arrived.

not impressed when the driver takes a detour and the food comes ice cold.

2pc meal absolute waste of time – a drumstick and a wing, chips were inedible, cold (both meals) covered in an awful seasoning that can't be disguised by sauce. The value of both meals is a rip off. Ended up cooking dinner – waste of time and money