The Bald Kitchen in Arun

This was my second or third time buying off them. And for sure my LAST TIME. Piece of metal in my noodles. I don’t want to know what would have happened if that was swallowed. BE CAREFUL EVERYONE!!

People avoid this take away the food is really poor ie portion sizes quality, I ordered scampi which Tom has 10 of the most tiniest pieces of bread crumb only know scampi in them at all, and I also ordered a large cod and chips which was absolutely revolting. My brother-in-law ordered the same and the portion size of the fish was so small you couldn’t even consider it to be a small portion. Absolute rip-off. Avoid avoid avoid

Today 4/12/23 The rating of 2 stars is for the food/cafe The rating I would give to the manager who resolved my issues is 5 stars……read on to hear the full story I order 3 all day breakfasts and some sides , we had to wait a bit of time for them to come also I had to clear the table myself from the last customer , also the table hadn’t been wiped over . The Breakfasts arrived , they were cold to Luke warm , we had a side order of chips they were a bit warmer. Nobody came to check after they had been served to the table to see if we were satisfied with the food. When I complained the response from the people in the cafe wasn’t great saying “we should have said at the time” rather than saying “I am sorry about this” …. . I asked to see a manager as I wasn’t overly impressed with the cafe staffs limp response . The came over to the table from the store. I explained the issues and also highlighted out while I was there another customer had complained about her lunch being at best warm when it’s supposed to be hot . I have since seen other complaints about the food being cold to luke warm when served on trip advisor. The manager who had come to the table to deal with our issues was a gentleman called Frazer can I say that he was the shining light. Frazer introduced himself and dealt with the complaint with the upmost professionalism and confidence and I would say that he is a credit to the store and a credit to the Morrisons brand. It would be great if someone possibly his Store Manager or Area Manager or Head Office could recognise him in some way as he turned a customer (me) who would have left the store as a detractor to a customer who left the store as promoter of the Morrison brand. Well done Frazer ! I am sure you will have a very successful career with Morrisons and I suspect you must be a very valued member of the management team at this store/Morrisons.

Truly appalling fish and chips. All soggy and uncooked. Needed an air fryer to make them edible. And expensive.

Not good; the cod was okay and cooked to order, but was very firm and not fresh. The chips looked like they were boiled in water. Once home, it took ten minutes in the air fryer on max crisp to dry them out. Avoid if you can.