Mcdonald's in Arun

I suffered 5 weeks food poisoning after eating chicken burger and fish burger it could have killed me . Funny how every time you put a review on they get someone to put a good one shame ...

The usual maccys fare always good.

Service was really bad. Was waiting over 30 minutes for a happy meal, chicken nugget meal and a big mac meal. Most staff were just stood around not doing much.

This is the biggest and busiest MDs I've been to, but it was okay. Can't really rate it as they are all similar and have good days and poor days!!

Waited for ages for a stone cold MC rib!

We had to wait over 30 minutes for our food even though the board said it was ready to collect. Very bad service.

Good service and the best Latte and cappuccino Coffee. 👍

Good mc'D's good service nice and clean with good food. Recommended.

Drive through took ages had to park up

Food ok, sometimes good other times ok, depending on busy or not.

Drive through seems to be broken. Keep getting sent to the parking lot and asked to wait for my food. This can take quite a while at times, 10+min every now and then. Not good. 2 out of 10 times they forgot part of my order, on paper I guess this is good?? Check your order before you drive away. They do sort you out quick at least.

My self and my grandson visited at teatime so fairly busy. We decided to eat in whilst watching the traffic from upstairs. My only issue was they were trying to paint around the windows, should this be done whilst people are eating!

I ordered via the in store screens, and although my order was simple, I along with everyone else waited over 15 minutes for their food. The staff did apologise, but this is not fast food.

Clean,friendly staff, food good best Mc D around area

Something needs to be done with this branch. They always geting your takeaway orders wrong, pretty much every time you have items missing. Be aware people dont even try to use delivery service as it’s the same story. You will stay without your brekfast…

Please stop sending orders without the dip sauces.

Food is cold also egg crusts in muffin

Lovely driver always polite and helpful

As usual, missing dips. They literally can’t get anything right at Bognor macdonalds

Half of my drink was spilled in the bag

driver was excellent timing. But almost half my food was missing! from a £60+ order McDonald's service is rubbish.

Arrived after 2 changes to the delivery time, very late , driver was tracked going the opposite direction to us and then arrived an hour after we ordered stone cold.

Guys... Absolutely terrible.... You may as well close the drive Thur... You never have the food ready to serve, we always have to go and wait in the car park.... And the orders are wrong a fair bit of the time!! Missing food, or the wrong food. Bognor McDonald's should be avoided, they honestly have know idea how to run the place. Staff attitudes aren't great, always made to feel it's somehow our fault that the staff have got our orders wrong! by the time the correct food has been sent out the other food is cold. Sort it out You sell burgers and chips...

On holiday, went for a late night snack, came back to the hotel and then main aspect of the meal, missing! £8 for chips and a drink....

never arrived after 2 hours wait. impossible to get hold of the restaurant. total joke

I was given the completly wrong order and the app wasn't keeping me updated with my order

Every time we order food it always comes cold , times of delivery kept changing, not impressed at all

Food wasn't very hot and the sauces we ordered weren't included. I was a bit disappointed to be honest.

Always quick friendly efficient service, cleaned constantly, and food nice and tasty.

It’s saying delivered but it’s not been delivered!

We orderd breakfast 2 meals and 2 single wraps with extra hash browns. The hot chocolate was was barely chocolate water not drinkable. Should have received 4 hash browns and received none the rest of food was Luke warm. It was very disappointing, it's unfortunate because when they get it right it's really nice but it's never consistent.

Cold very very cold and missed the sauces

most of order missing. macdonalds refused to acknowledge and says its down to just eat. had to reorder whole order as items that were delivered would be cold by the time my husband came back from the store to reorder rest of missing food.

Food was cold, ice cream melted

The chips were freezing and the burger was warm. I really wouldn’t recommend McDonald’s delivery. This is the second time it’s been cold, the first time I just thought I was unlucky. It’s absolutely not worth it.

Slow service at the drive through, got coffees straight away then directed to park up to wait for food. 20 mins later husband went in search of our breakfast, another 5 minutes and our food was handed over - allegedly just cooked. It was warm rather than hot, so had obviously been sitting somewhere for a while. Very disappointing. 2/10.

Everytime I get delivery always loads missing today no mozzarella sticks cheeseburgers or sauces in my order they need new staff

Horrible courier very rude she called me to come downstairs as she have no car park space rushing me when I was alone with my child and have to come with him from 3rd floor absolutely disgusting person

freezing cold , nearly 2 hours late . disgusting

will not be using just eat anymore food was cold very dry as I use this service alot

The delivery drivers spilt my coke I had less than half and he laughed about it and walked away!

ordered a chicken mac, got a big mac. My daughter doesn't eat beef.

Missing half the burger and freezing cold

Wrong order got someone else’s food

The McDonald's app let me down as I was unable to order a Breakfast Wrap for some reason, but Just Eat came through and saved the day!

forgot the sauces my and our food was stone cold

Absolutely useless for the second time in a row, most of the food is missing. Never using just eat again

Excellent driver gets food delivered hot.

21 minutes for order of MC muffin, latte, sausage pancakes and a milkshake. Very poor lackluster service, and not busy..

Not 1 sauce was delivered so why ask what ones I want?

Food was cold and missing items

food was so cold when it turned up we could not eat it

Don’t worry. If you order Coca Cola and milkshake they’ll just send two orange juices instead. The most idiotic restaurant ever. Not blaming the staff. But DO NOT ORDER FROM HERE.

cold food, very late delivery and half of food is missing

Food was over an hour late, order was wrong and food was very cold. Very poor experience and 3 very sad children.

Took long but delivery is always quite long but actualy remembered the sauces tonight

order was very late, arrived cold & one item missing. 18/09,2024 bognor Regis.

time kept changing while he was in McDonald's it took nearly 45mins in total and food was cold and inedible

Drive lovely, friendly and helpful

Easy Monday night order , waited 20 mins in car park, finally food arrived, cold and no drinks , back inside for another 10 mins whilst hot food was returned

cold food, burgers poorly put together, all dips missing

Over a 20 minute wait for cold food on a Monday, and another 10 minute wait tonget some fresh hot food

Didn't have no milkshakes was very disappointed so I got a breakfast muffin instead that was nice n only £1.99

Didn’t even get what I ordered. Was someone else’s food.drove to restaurant to be told its delivery company issue. What a Joke ! Customer service at its best ! Harley (Manager)

Definitely not as nice as previous orders, straight regular coffee when I ordered large latte,

no sauces yet again and items missing again surely it can't be hard to read zn order and actually get it all in the bag, think mcdonalds need some more staff training

The first time in months that we’ve had a McDonald’s on time. Thank you!

food to be delivered 7.45 to 8.05 20 .3 food arrived delivery man had a full bag and ours were at the top so must of been getting cold while he was waiting for more orders food was freezing no warm there at all disgusting service

Again arrived over an hour after ordering and was cold

over an hour late. driver then brought wrong order, told him this and he got in his car and drove off

very bad service received 2 half hours after ordered food was cold and missing items not happy

All the food was cold! I ordered a burger with no letters or mayo and it had both so my child would not eat it. The lot went in the bin I’m fuming nearly £50 wasted!!!!

Called police when should be helping someone in need of aid, highly disappointing behaviour by staff from lower ranks to upper. All in all get ur food and leave, do not interact with there staff and watch ur back at all times.

Messaged the useless on line service. Food delivered 2.5 hours later which I refused. Best not be charged. Not first time uselessly service

Hash browns was cold and was only given one patty

From order to delivery was two hours. The food was dry and cold. McDonald's was the problem. Unbelievable first experience.

45 minutes to get through drive through and when ood eventually arrived realised after I left it was missing drink from the large big mac meal and no mcflurry as ordered. Also food was cold. Not fast food anymore obviously.

Did not get delivered, had to collect. Order was sat in restaurant for 40 mins it’s stone cold. Driver did not deliver to my address I collected it from store

Ordered at 5.20 tonight food arrived at 7:20 with half the food missing. Can’t be bothered to ring up and complain. Never use again

Delivery time kept changing from order to delivery was nearly two hours. I appreciate it is busy on a Friday evening but two hours is a joke

I would like a refund as there was no apple pie and the three cheeseburgers had pickles in

I am not happy with the food All the fries were old, cold and dry. The cheeseburgers were missing pickles Unfortunately all the food arrived cold and not tasty

Food was greasy and cold I had to throw it in bed it was not eddible

says delivered but hasn't arrived

I was sent the wrong order I don’t know how many times this has happened to me. It’s absolutely ridiculous. And the man was convinced that was my order, but told him it wasn’t so ended up with an order I didn’t want. And he told me he would go back but didn’t. Appalled.

Have been sitting in the drive through for 30min and only 5cars infront of me. This is not the first time either.

20 minutes to get 6 chicken nuggets.....

I don't like to leave bad feedback,.never normally take the time out to do it but yesterday was ridiculous, got ask to park up after placing our order (normally McDonald's give you your drinks 1st when getting asked to park) but on this occasion they didn't even when I asked (they just said no they'll bring them with the food) this straight away made me think is it because it's going to take ages. 10 then 20 minutes went by was still waiting, patience was getting thin so dead on the 30 minutes mark after paying I went in the restaurant, asking what's going on & all I got was a "sorry will get your order now" they then got my order. Had I go in for the counter service no way they would leave customers standing there for half hour so way just leave a car parked outside for half hour!!!

First thing in the morning it was a welcome fuel for the body.

Never turned up, had four missed calls but was busy at the time so couldnt answer, no effort to bring the food into the building and check was made. No other staff members spotted anyone trying to deliver, ordered to this location multiple times and never had issues. Give me my money back please, thank you.

to clarify this is NOT the delivery drivers fault but this mcdonalds constantly forgets items and rarely meets time targets, they need to sort it out.

Ridiculous, got no food and 2 drinks instead of the the 1 drink and food that i ordered. I am completely outraged as I will now have to go without food tonight.

food has not been delivered at all

Excellent service and excellent quality food pleasant staff and good conversations.

One of the better ones we have been to. We used the offer to get breakfast and it didn't work on the automated screens ,however the staff were quick to sort out which is rare. I would go again if that way out.

So me dinner was so cold and they made it taste like they made it of a moldy dead cow and the worst they gave me extra straws and made me wait 30 minutes and they charged me 50 quid and 17 nuggets instead of 20!!! I'm fuming

Again.... As always there's never any dips in my order.... It happens time and time again

food was cold , chips we're soggy and ice creams had melted. we don't live far from this McDonald's so no need for items to be cold and melted. my last order was like this also so I won't be using this service again unfortunately.

Lady who delivered is lovely, friendly and very helpful. Assett to the company.

delivery time kept being pushed back from when it was supposed to get here, so 30 mins late. by the time it got here, it was warmish and soggy. I also asked for no pickles in the burgers, I bit into one and found pickles. only saving grace was the driver and the milkshake. sorry, but this was bad.