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The best restaurants in Ribble Valley North West
261 Restaurants on GastroRanking
Delivery
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Outdoor
167 Opinions in 1 websites
I hadn't been in Tastebuds for some time for a breakfast so today I thought I'd give it a try. I t was busy and so I was prepared to wait, 40 mins. later I got my food, some of it was warm some was cold(tomato) the sausage was well cooked and hard on one side and hard to cut through and the bacon... must have been the smallest piece I have ever had, the egg when picked up dropped to bits, oh the mushrooms were ok and at £8.95 I thought it was very overpriced for the quality and what I got.
162 Opinions in 1 websites
I visited the Pavillion cafe on Sunday for some lunch. I have a severe nut allergy (anaphylaxis) and therfore made the server aware when ordering our food. I asked for the fish and chips and she seemed very unsure so went to check with the kitchen which was good. After making me aware that nuts were used in the kitchen however were not used in any of the fryers I decided to go ahead with the order. However, before our food arrived she came back over to ask if I had my epipen on me which obviously made me feel very uncomfortable and unsafe eating there. Therefore, when the food arrived I didn’t feel safe to eat it and had to give it to my partner. As an allergy sufferer I was very disappointed in the handling of the situation as every restaurant/cafe I have visited in recent years have been very educated on allergies and have been very reassuring and taken it seriously: checking if anyone has any allergies on ordering, providing ingredient lists and making staff aware which meals need to be prepared with more care etc. I am only writing this review in the hope that staff here become better trained on how to handle customers with allergies as I feel they were not at the standard they should be. I do not want to but a negative view on the cafe as the food looked lovely and my partner did enjoy the food.
152 Opinions in 1 websites
We live 10 minutes away from here and we thought we would give it a try for early dinner Sunday evening. It's hidden away and not advertised but we checked it out online and felt it was reasonably priced and a "hidden gem". It is a beautiful Country house set in lovely grounds. We expected it to be quiet at 6 o'clock on a Sunday evening but it was very busy. We felt we were one of the youngest there and we are 60! The food was just ok but the service was shocking! There were TWO very young girls running the bar, the tables, the reception area (taking payments and assumingly seeing to the hotel guests). They were not trained very well and were literally "strolling" around with no sense of urgency. They looked and sounded very bored and obviously didn't want to be there. One brought desserts to a table opposite but didn't think to take our plates away, and we had finished our meal 20 minutes earlier. I asked for another drink but didn't get it, we were not offered the dessert menu until we had got fed up waiting, so we didn't have one. The carrots were cold, but the "Port Diane" was good. We will give it another go, as they were advertising for staff (which they obviously need urgently).
149 Opinions in 1 websites
My family of 6 decided it would be nice to meet up for lunch and chose The Pavilion as our venue. We arrived at 12:30 and there were a couple of tables of people in front of us. It was drizzling with rain and you have to queue outdoors, so not the best start. When it was our turn we were told all the tables for 6 were full. We asked is there a waiting list to which we were told no - you just have to wait or come back. As it was raining we asked when we should come back (as we thought a look around Shackleton would be nice) we were told an hour. So at 1:30 we went back and queue again to be told all the tables for 6 had filled again. So we asked can we get a table for 4 and a table for 2. We queued again and long story short - eventually around 2pm were allowed in the cafe and they put two tables together for us. Drinks order taken - great. Food order taken great (or so we thought). After about 45 minutes we were approached and told the tablet the order was taken on, had not sent it through to the kitchen!!!! Not so great! The order was then taken using good old paper and pen. To be fair we were given a complimentary round of drinks and our order was then prioritised and arrived within a reasonable timescale, given we all had something different to eat. Now on a very positive note the food and presentation was excellent. Good size portions, well cooked and very tasty. Everyone enjoyed their meal. Once seated we were looked after by Andrea who quite honestly saved the day, she was very much customer focused and was a people person who wanted to give a good service. This was a complete contrast to the person who was managing the door and table allocation, who was quite abrupt and gave the impression that nothing was their fault and they could do no wrong. In summary, we can highly recommend the food but the system to getting to a table on a wet day just does not work. We all thought the Pavilion needs to rethink their waiting procedures. Invest in Restaurant Pagers and make a name list for tables or at least make a name list (not bothered they dont take actual bookings as I am sure people would let them down) but if you have arrived and are around and about it’s highly likely you really do want a table. Maybe even a tannoy system with a number being called when a table becomes available. I think they are also missing a trick, as if people had pagers or there was a tannoy then customers might go and brows around Shackletons and as a result some people might make spur of the moment purchases too. We also noted there were a number of elderly people queuing who were struggling to stand for such a long time and in the rain. We appreciate it was busy and they can’t control the weather, but with a little more thought and a slight adjustment here and there, our visit could have been be a much better experience.
121 Opinions in 1 websites
I ordered the crispy lamb salad which was well presented on lettuce but it was burnt. I was asked how was my food and said that the lamb was burnt and I couldn’t eat it. The waitress said that she would tell the chef. Nothing happened. It was three very expensive burnt mouthfuls for £21.
118 Opinions in 1 websites
If you want a doll’s house cup of coffee, then this is the place to go. Had Americano in other cafes, but never in such a small cup, very weak coffee, no crema. Wouldn’t have thought it was machine coffee, Nescafé Azera is better….The toasted tea cake was excellent, a good size and texture. Nice atmosphere and interesting displays etc in the Heritage centre.
111 Opinions in 1 websites
What a gem! We didn’t expect much of a menu because it said ‘Lite Bites’ on the board outside! There was a perfect choice of sandwiches, cakes, soup, ploughman’s, quiche crispy chips and more. We had a crispy goats cheese and roasted vegetable tart with chips and salad and a warm roast beef and onion bap with chips and salad. Both really yummy. That, plus two coffees came to £16. All set in a picturesque village beside the river. (A truly dreadful lunch in St Anne’s reviewed here last week, cost £18 for half the quantity and poor quality) Lovely. Highly recommend
108 Opinions in 1 websites
Do not stay here. We stayed and we felt we were in the film The Shining. Very shabby and was just left with no hotel staff on the premises. It was very expensive as well, the hotel down the road was considerably cheaper and so much nicer. We booked for 2 nights but stayed only 1. We requested a refund as we felt it was pure false advertising but was refused. Please, do not stay here you will hate it
60 Opinions in 1 websites
I tried to make a booking. I asked for a table away from the bar area as on a previous visit it had been too noisy to enjoy. Very rowdy groips nearby. The lady was most unhelpful, not listening properly, impatient, wouldn't accommodate my request and told me it's noisy everywhere on Saturday night. She was snappy and had no customer service skills and almost cut me off. There's more to running a restaurant than cooking the food.