The best restaurants in Lancaster North West

This place as gone down hill , Firstly the orders take far to long then it's always stone cold with hard ( Break your teeth ) Chips . No apologies of the drivers no nothing. And to top it all off the prices have just gone up . Absolute joke it was barely worth it before they increased the prices. I won't be using this place anymore .

Can't think of anything positive, sweet and sour chicken went to the dogs. Greasy oily chow mein and very slow delivery. Sweet and sour sauce was in an expresso cup. Avoid!

Kebab meat was dry with not much taste, wanted this with garlic mayo but not given that option. Ordered a large portion of chips and got a regular size. Cheesy chips were ok. The kebab and salad on Nann was a bit of a cop out, as half of the nann had meat, while the other side had all the salad.

Can't understand how you are still open I have given you so many chances well that's it burnt chicken cold chicken, gravy chips and to ask for a code number but not recieved one is disgusting keep your chicken don't know how you are keeping the franchise so so bad and has been for years

Ordered extra sauce and I got triple sauce and I ordered Italian style base and I got a completely flat piece of cardboard yuck 🤮🤢

Ordered food from this takeaway, arrived 3 hours after ordering, an hour and a half later than they said it would arrive, requested a refund/cancel two hours after ordering which they have refused?? Shocking service but happy to take £50 from me and leave 4 people unhappy having to wait that long for cold food.

Absolutely excellent food with high-quality donor meat. I really loved it! The service was wonderful and welcoming, thanks to Toaha, who was very cooperative and attentive, enhancing our overall experience. One suggestion would be to consider reducing the spice level in the dishes or offering a choice for customers. I highly recommend this place! There were three of us, and we truly appreciated all the assistance we received.

This is one of the places that give Wetherspoons such a poor rep, nothing nice about it at all. It was around half full when we arrived, all the other customers were drinkers, at tables awash with whatever had been spilled. We went to the other side of the room but didn't order food, the tables were filthy and I couldn't face it.

gave me food poisoning was sat on the toilet all night throwing up thanks alot

absolutely shocking service from the MANAGER! asked at drive thru about getting extra toppings and was willing to pay whatever extra. Didn’t receive them so I went inside where the manager snatched the tray of ice creams from a colleague of hers that I asked for more. Went round the corner and folded over the corners of the McFlurry and gave it back to me the exact same. She was extremely rude and ignorant. So I left. I went to Morecambe McDonalds and asked for a McFlurry with extra toppings and simple as that. I received it. No need for rudeness- if you wanted me to pay for more tell me when you took the tray not go round the corner and pretend you’re doing it when you aren’t. It’s the huffs and puffs, snatching and blatant rudeness. It’s not necessary over some McFlurry toppings. PS thank you Morecambe for sorting it out! Simple really

Kebab on naan instead of pitta like ordered coke zero instead of coca cola ordered and no mushrooms on garlic bread with cheese and mushrooms 🙄 looked like rubbish cheese on toast aswell shocking not ordered from here for ages and certainly won't be returning. Can't get a simple garlic bread right summat wrong

Terrible experience - was going out with my daughter for a special day and decided between trains we had plenty of time to get breakfast in Lancaster ( she decided here). Placed order no receipt dispensed. Waited 15 minutes before they gave out first order on the screen another 12 before ours. Approached the employee who was front of house - asked him how long my order would take as we had a train to catch. He looked confused and said he couldn’t see my order - I then asked if I could get a refund (he did communicate with me just walked off our back). After 5 minutes another employee walked up I presumed (wrongly) that she was going to sort out my issue. (She didn’t walked straight past me). When I managed to get her attention she just didn’t response and carried on dispersing drinks. The 1st employee came back Asked him again - he did go and speak to the shift manager ( she proceeded to ignore him as well). Still no order for in house customers ( both working on getting the Uber eats orders out as priority). Eventually got the attention of shift manager who didn’t communicate with me expect to ask my order number - she didn’t apologise for the wait or even state it’s busy merely stared at me with distain - like I was something she trodden in. Needless to say I won’t be giving the McDonald’s anymore of my money - I rather go to BK it’s nicer and cleaner. I had to leave otherwise I had missed out train got it with moments to spare due to long wait. The irony is that would have been quicker going to sit down at the cafe around the corner then it was to get food from the “fast food” retailer.

Had a very enjoyable meal here during a recent visit. The food was delicious and service outstanding. Damian could not have been more accommodating, a real credit to the establishment. The entire team were attentive but not overbearing. Will definitely return next time I'm in the area.

Absolutely fantastic place sandwich pies cakes drinks what more do you need

Really nice food and very friendly staff